NPO Brasil

Full-stack Engineer

• LINUX - Administration of Red Hat, SUSE, Debian and Ubuntu distributions
• Cluster configuration and troubleshooting
• Performance analysis, patching, repository management and version upgrades
• Management of disks, volumes and file systems
• Monitoring with Zabbix
• Development and maintenance of Shell scripts, with knowledge of Python and Perl
• Advanced troubleshooting and log analysis
• Network configuration, boot management and administration of printing systems
• Management of physical and virtual servers and Linux environments in the cloud
• Automation with Ansible and implementation of security practices and credential management
• Operational administration of webservers and middleware
• Tomcat, Apache, WebLogic, WebSphere, JBoss/WildFly, IBM MQ, IBM Connect
• ORACLE - Administration of Oracle databases in production, staging and development environments
• Support and troubleshooting for Oracle RAC and Single Instance, ensuring stability and operational continuity
• Performance monitoring and identification of issues at the instance and SQL level
• Execution and monitoring of backup and recovery routines (RMAN, Data Pump)
• Assistance in implementing high availability and Disaster Recovery strategies (Data Guard)
• Installation, patching and upgrade support
• Basic ASM administration and storage structures
• Management of tablespaces, object maintenance and growth monitoring
• Support to developers in basic query tuning
• Use of Oracle Enterprise Manager (OEM) for monitoring and alerts
• Integration with monitoring tools such as Zabbix and Grafana
• Support in implementing security and audit policies
• Documentation of procedures and participation in continuous improvements
• Participation in migration and modernization projects under the supervision of senior professionals

Oracle, Linux Analyst - Mid-level

Analyst

• Atendimento de chamados via telefone, e-mail ou ferramenta de ITSM;
• Instalação e configuração de softwares e estações de trabalho;
• Administração de contas no Active Directory e Azure AD;
• Monitoramento das filas L1, L2 e L3 na ferramenta de gestão de tickets;
• Identificação e manutenção de possíveis problemas de hardware;
• Configuração e suporte a impressoras e periféricos;
• Abertura, acompanhamento e encerramento de chamados conforme SLA;
• Remoção de softwares não autorizados;
• Aplicação de atualizações e correções de Windows Update;
• Suporte ao Pacote Office e demais ferramentas corporativas (Teams, Outlook, OneDrive etc.).

Analista de Service Desk

Financial Planning and Analysis

• Preparation and monitoring of forecasts;
• Projection and management of cash flow;
• Budget vs. Actual analysis;
• Budget planning, control and analysis;
• Profitability and margin analysis;
• Monitoring financial indicators and performance;
• Supporting decision-making through financial analyses;
• Participation in projects: assisting with financial projects and process improvement initiatives;
• Participating in meetings to discuss financial results and strategies.

Mid-level Financial Analyst, FP&A – Advanced English

Support Engineer

• Administração de instâncias SQL Server, garantindo disponibilidade e funcionamento
• Execução de rotinas de manutenção (índices, estatísticas, limpeza de logs)
• Monitoramento de performance utilizando ferramentas como Profiler e Perfmon
• Atuação em incidentes e mudanças planejadas
• Suporte básico em ambientes de SQL Server em nuvem (AWS, Azure ou Google)
• Desenvolvimento de scripts T-SQL para rotinas administrativas
• Administração de bancos Oracle em ambientes de produção, homologação e desenvolvimento
• Execução e acompanhamento de rotinas de backup e recuperação utilizando RMAN
• Aplicação de patches e atualizações seguindo procedimentos definidos
• Monitoramento básico de performance (AWR, ASH, estatísticas de sessão)
• Ajustes simples de queries e identificação de gargalos comuns
• Gestão de tablespaces, usuários, permissões e objetos
• Suporte em incidentes relacionados a disponibilidade e performance
• Operação de ambientes Single Instance (RAC apenas como conhecimento desejável)
• Utilização de ferramentas de monitoramento (OEM, Zabbix ou similares)
• Documentação de procedimentos e mudanças
• Atendimento a chamados N2/N3 relacionados a banco de dados
• Suporte a auditorias internas e externas (extração de dados, permissões, evidências)
• Participação em melhorias contínuas e padronização de processos

Analista de Suporte N3 – SQL, Oracle

Security Analyst

• Work on Access Management and Change Management processes
• Manage, monitor, and organize
• Provide support and governance for processes covering dozens of applications at a global level

Mid-level Information Security Analyst

Account Manager

• Realização de análises de mercado e identificação de novas oportunidades de negócio;
• Gerenciamento do pipeline de vendas, utilizando ferramenta CRM, com atuação no processo de funil de vendas e acompanhamento de metas pré-estabelecidas;
• Atuação no processo de vendas consultivas, através de identificação e participação na elaboração da melhor solução técnica/comercial;
• Elaborar propostas comerciais para clientes novos, através da política comercial e apoio das áreas para análise de rentabilidade. Definir e validar estratégia de implementação para cada oportunidade;
• Domínio na condução de reuniões comerciais, identificando a necessidade dos prospects visando assegurar a sua atuação no processo de vendas consultivas e estabelecendo os parâmetros para o time de arquitetura de soluções;

Gerente de Contas, TI

• Direct work with Red Hat, SUSE, Debian, Ubuntu and other distributions;
• Cluster configuration and troubleshooting;
• Performance analysis, patch installation, repository administration, and experience with version upgrades and package updates;
• Disk management and file system administration;
• Monitoring using Zabbix;
• Development and maintenance of scripts using Shell Script, Python and Perl;
• Advanced troubleshooting skills and log analysis;
• Network configuration and management, boot management, and print systems;
• Automation using Ansible and knowledge of security, credential management and access control.

Mid-level Linux and Middleware Analyst

• Manage and maintain Microsoft Windows Server environments (versions 2003 to 2025), ensuring service stability, availability and security.
• Manage and maintain directory services, including Active Directory, Azure AD and Entra ID.
• Implement, administer and optimize Group Policy (GPO), DNS and other Microsoft infrastructure services.
• Participate in deployment, migration and transformation projects for corporate environments.
• Implement and administer federated authentication solutions using ADFS (Active Directory Federation Services), including Single Sign-On (SSO) and Web Application Proxy (WAP).
• Develop advanced automation using PowerShell, creating scripts, modules, functions, logging mechanisms and integrations with REST APIs.
• Automate operational processes, resource provisioning and recurring infrastructure tasks.
• Administer Microsoft high-availability solutions, including Failover Clustering, Network Load Balancing (NLB), DFS-R and Storage Replica.
• Work in hybrid environments, integrating on-premises solutions with Microsoft Azure and AWS cloud platforms.
• Perform advanced troubleshooting on web servers, including IIS, Apache and related technologies.
• Monitor infrastructure using tools such as Zabbix to identify and mitigate operational risks.
• Produce technical documentation, operational procedures and contingency plans.
• Participate in critical incident response, root cause analysis and continuous improvement initiatives.
• Collaborate with national and international teams, using English for meetings, documentation and technical support.