NPO Brasil

Account Manager

• Realização de análises de mercado e identificação de novas oportunidades de negócio;
• Gerenciamento do pipeline de vendas, utilizando ferramenta CRM, com atuação no processo de funil de vendas e acompanhamento de metas pré-estabelecidas;
• Atuação no processo de vendas consultivas, através de identificação e participação na elaboração da melhor solução técnica/comercial;
• Elaborar propostas comerciais para clientes novos, através da política comercial e apoio das áreas para análise de rentabilidade. Definir e validar estratégia de implementação para cada oportunidade;
• Domínio na condução de reuniões comerciais, identificando a necessidade dos prospects visando assegurar a sua atuação no processo de vendas consultivas e estabelecendo os parâmetros para o time de arquitetura de soluções;

Gerente de Contas, TI

Full-stack Engineer

• Direct work with Red Hat, SUSE, Debian, Ubuntu and other distributions;
• Cluster configuration and troubleshooting;
• Performance analysis, patch installation, repository administration, and experience with version upgrades and package updates;
• Disk management and file system administration;
• Monitoring using Zabbix;
• Development and maintenance of scripts using Shell Script, Python and Perl;
• Advanced troubleshooting skills and log analysis;
• Network configuration and management, boot management, and print systems;
• Automation using Ansible and knowledge of security, credential management and access control.

Mid-level Linux and Middleware Analyst

Analyst

• Manage and maintain Microsoft Windows Server environments (versions 2003 to 2025), ensuring service stability, availability and security.
• Manage and maintain directory services, including Active Directory, Azure AD and Entra ID.
• Implement, administer and optimize Group Policy (GPO), DNS and other Microsoft infrastructure services.
• Participate in deployment, migration and transformation projects for corporate environments.
• Implement and administer federated authentication solutions using ADFS (Active Directory Federation Services), including Single Sign-On (SSO) and Web Application Proxy (WAP).
• Develop advanced automation using PowerShell, creating scripts, modules, functions, logging mechanisms and integrations with REST APIs.
• Automate operational processes, resource provisioning and recurring infrastructure tasks.
• Administer Microsoft high-availability solutions, including Failover Clustering, Network Load Balancing (NLB), DFS-R and Storage Replica.
• Work in hybrid environments, integrating on-premises solutions with Microsoft Azure and AWS cloud platforms.
• Perform advanced troubleshooting on web servers, including IIS, Apache and related technologies.
• Monitor infrastructure using tools such as Zabbix to identify and mitigate operational risks.
• Produce technical documentation, operational procedures and contingency plans.
• Participate in critical incident response, root cause analysis and continuous improvement initiatives.
• Collaborate with national and international teams, using English for meetings, documentation and technical support.

Gerente de Contas, TI

Mid-level Linux and Middleware Analyst

Senior Infrastructure Analyst – Windows