Novartis

Customer Success Manager

• Monitor clinical safety data, literature, and case reports to identify potential safety signals
• Conduct medical assessments for individual cases, including follow-ups and quality defect evaluations
• Perform signal detection and evaluation using aggregate and single-case data
• Contribute to regulatory responses and prepare safety data for health authority reviews
• Support safety input for core data sheets and related regulatory documentation
• Provide medical input for aggregate safety reports and risk management plans
• Collaborate with cross-functional teams on clinical safety deliverables and study documentation
• Offer expert evaluation on adverse event reports and guide pharmacovigilance operations

Medical Safety Lead – CRM

Product Manager

• Develops and delivers winning HEOR strategy and tactics, with high quality and on-time availability, including outcomes research and other relevant access and healthcare systems evidence and HEOR deliverables (incl. Global Value Dossier, Cost-effectiveness Models, Budget Impact Models, evidence synthesis, PCO or PRO strategy, access-enabling studies, etc.)
• Ensures that payer and healthcare needs are reflected into Phase 3b/4, RWE and integrated evidence plans to meet the needs of external experts and institutions involved in reimbursement, pricing, access and healthcare systems decisions
• Collaborates across divisions and functions to ensure effective integration of HEOR and payer evidence deliverables (global value dossiers, cost effectiveness and budget impact models) into integrated product strategies, to enable and support in-country reimbursement submissions / negotiations
• Partners closely with Regional and Country teams to design and oversee rollout of global HEOR and payer-evidence strategies and to support local launch preparations and activities concerning access, HEOR, HTA and payer interactions, to achieve reimbursement and other positive funding recommendations and optimal access
• Interacts with payers and relevant customer groups in priority countries, gather Country-level insights and feedback, integrate into winning HEOR and payer strategies and tactics, incorporating HEOR perspective in overarching cross-functional product strategies and tactics

Director, HEOR Product Lead

Communications

• Set the vision and lead the global communications and engagement strategy for Corporate Affairs
• Curate and deliver flagship engagement platforms
• Lead the function’s internal and external digital presence
• Serve as strategic communications counsel to the Chief Corporate Affairs Officer
• Provide selective support for external speaking engagements and social media
• Partner across Corporate Affairs for Executive Committee communications alignment
• Convene and facilitate leadership briefings on priority topics
• Lead and support special projects that enhance functional performance

Associate Director – Corporate Affairs Communications, Engagement

Director

• Shaping the long-term capability strategy for a global Corporate Affairs function
• Embedding learning into the operating model and ensuring development accelerates performance
• Developing and scaling a portfolio of high-impact learning experiences
• Partnering with People & Organization and global stakeholders to align capability-building priorities

Director, Corporate Affairs Academy

Sales

• Collaborate cross functionally in each geography as ONE team.
• Display an elevated level of self-awareness, a passion for learning, an ability to inspire those around you.
• Optimize execution by challenging the status-quo and embracing change.
• Develop and execute a call-plan to achieve goals and improve access and sales opportunities.
• Comfort in using sales data reporting tools to understand trends and coupling with customer insights to identify territory and customer growth opportunities.

Oncology Sales Specialist – Malignant Hematology

• Lead a therapeutic area focused team in creating and updating a holistic enterprise portfolio strategy
• Maintain knowledge of early pipeline to commercial within the cardio-renal-metabolic (CRM) TA
• Facilitate portfolio decision making and prioritization with key stakeholders
• Develop and oversee assessments of programs fit to current portfolio strategy
• Coach, attract, develop, and retain top talent

Therapeutic Area Strategy Head, CRM

• Support key accounts in New York, New Jersey, and Connecticut.
• Lead an enterprise mindset across the Radioligand Therapies regional ecosystem.
• Develop and execute RLT priority ecosystem customer engagement strategy.
• Build and maintain key business relationships with C and D suite personnel.
• Provide alternatives and solutions where challenges and ambiguity exist.

Radioligand Therapies Director, Ecosystem Lead – Tri-State

• Attract, coach and retain team of high performing Regional Directors and Access & Reimbursement professionals.
• Effectively translate pre-specified national strategy to a regional level to enable appropriate exquisite execution and pull through within your team.
• Motivate each region to align on national strategy and key business impact metrics.
• Continuously monitor field team operations and seek to identify opportunities to improve efficiencies and effectiveness at a regional and national level.
• Partner closely with Customer Engagement Team to ensure strong collaboration and coordination of field associate activities, business plans, and customer resolutions.
• Integrate with Novartis leadership and collaborate across multi-functional teams (Sales, Marketing, Managed Markets, Operations, Training, Legal, Compliance, etc.) to ensure collaborative and compliant approach to support field success.
• Understand specifics of, and resolve questions associated with, practice and/or patient reimbursement to support on any issues with third party payers.
• Identify opportunities to complement NPC capabilities to strengthen the ability for patients to have access to therapy.
• Collaborate with NPS Analytics to design reports and tools to monitor and achieve pre-specified business objective and aligned impact metrics.
• In addition to national team leadership and accountabilities on team performance, there will be functional leadership requirements to drive impact across the broader cross-portfolio of NPS Access & Reimbursement Teams (i.e., National Payer accountabilities, Specialty Pharmacy accountabilities, field systems and tools, training and team development, culture, compliance etc.).
• Maintain a deep understanding of NPC policies and requirements and perform all responsibilities with integrity and in a manner consistent with company guidance and prescribed Values and Behaviors.
• Handle Patient Identifiable Information (PII) appropriately (understand and ensure compliance with HIPAA and other privacy laws and regulations and internal Company compliance guidelines).

Executive Director, Access & Reimbursement – Advanced Platforms

Manager

• Proactively provides education to defined accounts on access and reimbursement topics
• Serves as the key contact for access and reimbursement support-related matters
• Analyzes and communicates access and reimbursement issues and opportunities
• Partners closely with other NPC field associates and coordinates cross-functionally within NPC
• Maintains expertise in the regional and local access landscape

Access & Reimbursement Manager – Renal

Program Manager

• Support operational planning and day‑to‑day oversight of therapeutic area‑owned medical activities, including budget tracking and delivery monitoring.
• Consolidate and analyse portfolio and budget information to provide clear insights, risks, and opportunities for governance and review forums.
• Act as an operational partner to Global and International Medical Directors in support of Medical Affairs objectives.
• Coordinate cross‑functional stakeholders as a single point of contact for assigned disease areas.
• Facilitate portfolio and programme governance through effective meeting preparation, documentation, and follow‑up of agreed actions.
• Support scenario‑based portfolio analyses to inform resourcing discussions and forward planning.
• Monitor performance, timelines, and operational risks, supporting timely escalation and mitigation.
• Contribute to operational excellence by supporting process simplification, standardisation, and continuous improvement initiatives.
• Support executive and senior‑level reporting on portfolio progress, performance, and risks.
• Contribute to team objectives, knowledge sharing, and a strong culture of collaboration, compliance, and quality.

Senior Manager, Medical Affairs, Portfolio & Program Management

Public Relations

• Proactively provides in person (or virtual as needed) education to defined accounts
• Focus on accounts with increased process and workflow complexity
• Serves as the patient access and reimbursement lead in conversations with account executives
• Responsible for managing the pull-through of access and reimbursement strategy
• Partner closely with other Novartis associates
• Maintain expertise in regional and local access landscape
• Responsible for identifying and reporting adverse events

Associate Director, Access & Reimbursement, Oncology

Accountant

• Lead intercompany month-end close, including journal entries, accruals and eliminations.
• Perform detailed reconciliation of intercompany balances; investigate and resolve mismatches.
• Partner with global affiliates to resolve disputes, clarify postings, and ensure timely settlements.
• Maintain intercompany master data and ensure compliance with internal controls and NAM policies.
• Support audit requests, provide supporting documentation, and ensure process adherence.
• Drive process improvements, automation initiatives, and standardization across IC processes.

Senior Intercompany Accountant

• Accountable for the LDC implementation/ adoption in the area responsible based on the business requirements
• Accountable for deciding on implementation for complex issues in strong collaboration with the respective functional GPOs and LDC Pillars based on a detailed rational and interpretation to fully understand implications of the proposal for the integrated solution
• Accountable that the solution: meets business and user requirements adheres to high level conceptual design and it is tracible is aligned with architectural roadmap improves and sustains standardization efficient while respecting regulatory/control requirements (e.g., NFCM-control requirements, P3, TPRM, GxP)supports the development, execution and operations of solutions
• Work (together with the IT Expert) in the assigned area and ensuring integrated solutions by strongly being connected to experts in connected work packages, data & analytics, by applying a continuous improvement mindset
• Accountable that dedicated project work is delivered to agreed time, cost and quality constraints following the release calendars and for the solutions are peer reviewed, formally documented and signed off by domain pillars and business function.
• Accountable that solution user acceptance testing is performed and meet quality standards
• Champion the need to stay standard from a customization perspective by establish standardized design and development processes to enable cost effective delivery
• Ensure adherence with all relevant internal / external security and compliance policies and procedures (e.g. FDA, Novartis IGM framework) and guide data cleansing, data migration and building the master data dictionary, in close collaboration with the local data owners
• Simplify user profile definition and absorb local profiles into global profiles where feasible.
• Guide the sites with profile mapping to users as well as business cutover planning, data double maintenance, ramp down and ramp up/ Hypercare support
• Support country discovery activities for identifying additional needs going beyond the existing LDC core solution and ensure close collaboration with pillar teams and country reference group members, regular meetings and workshops are conducted and feedback from operations is taken into consideration

LDC Deployment Manager – Manufacturing

• Customer-facing role leading major accounts and improving market access for product portfolio
• Manage relationships with senior partners at target accounts
• Craft strategic approaches to further Novartis goals
• Own account performance across the portfolio
• Facilitate efficient communication between Novartis and key accounts

Oncology Director – Priority Accounts

• Supports and if assigned leads delivery of all assigned clinical deliverables in the assigned section of a clinical program.
• Clinical deliverables may include the clinical development strategy for assigned program section(s), clinical sections of individual protocols consistent with the Integrated Development Plans (IDP), clinical data review and program specific standards, clinical components of regulatory documents/registration dossiers, and publications
• Provides input into final analyses and interpretation including the development of the Clinical Study Report(s) (CSRs), publications and internal/external presentations.
• Leads development of clinical sections of trial and program level regulatory documents (e.g., Investigator’s Brochures, briefing books, safety updates, submission dossiers, and responses to Health Authorities)
• Oversees/conducts ongoing clinical and scientific review of clinical trial data with medical monitor, Clinical Scientific Expert(s) with appropriate oversight from Medical Lead.
• Work in close collaboration with the data management and statistics teams to ensure proper data quality and analysis of clinical trial results.
• Inspection Readiness and interaction with QA - risk assessments, audit preparation, mock interviews, storyboard and presentation prep;
• Author and/or review abstracts, presentations and manuscripts for accuracy of clinical data and content
• May be the Program Manager of other associates (e.g., CSE)
• Provides support to Sr CDMD and/or GPCH in monitoring and safety data and signals the molecule for the assigned section of the clinical trial, may be a member of the Safety Management Team (SMT), and supports overall program safety reporting (e.g., Periodic Safety Update Reports (PSURs), Drug Safety Update Reports (DSURs), and other safety related documents) in collaboration with the medical monitor, CDMD and Patient Safety
• As a clinical development expert, may support the GPCH or CDH in interactions with external stakeholders (e.g., regulatory authorities, key opinion leaders, data monitoring boards, advisory boards, patient advocacy groups), internal stakeholders (e.g., CTT, Research, Translational Medicine, Global Medical Affairs, Marketing, HE&OR), and internal decision boards
• May work with Biomedical Research/Translational Medical Sciences) to drive transition of pre-PoC (Proof of Concept) projects to DDP (Development Decision Point) and with BD&L (Business Development & Licensing) including target identification and due diligences together with other medical matters, as assigned
• Ensures career development of Program reports and other clinical colleagues through active participation in the performance management and talent planning processes.
• Provides on-boarding, training, & mentoring support
• Contributes to medical/scientific training of relevant Novartis stakeholders on the disease area and compound/molecule.
• May serve as speaker for franchise medical/scientific training
• May serve on or lead global initiatives (e.g., process improvement, training, SOP development, other Clinical Development line function initiatives)
• May be assigned to lead clinical trial(s) as Clinical Scientific Lead and provide leadership and guidance for all clinical aspects of a clinical trial in close collaboration with the assigned medical monitor and/or CDMD.