Nordstrom

Analyst

• Manages the Deferred Compensation Plans for Nordstrom employees and Nordstrom Board of Directors, including overseeing Fidelity Executive Services (FES) as part of the DCP program
• Supports smooth and effective operation of Nordstrom's 401(k) Plan, including leading the annual audit and non-discrimination testing
• Manages communication, education, and compliance for Nordstrom's Merchandise Discount Program
• Serves as the Healthy Wallet communications lead, developing and coordinating benefits communications for 401(k), DCP, and Discount programs in partnership with Healthy Mind & Body, Healthy Time Away, vendor partners, Nordstrom Internal Communications, and Nordstrom Internal Marketing
• Participates in and sometimes leads key projects and initiatives such as RFPs, fund changes, plan design reviews, recommendations, and corrections
• Effectively partners, consults, and collaborates with cross-functional teams, including other Benefits Plan Owners, Legal, ERISA counsel, Finance, Treasury, External Reporting, and Strategic Sourcing, to accomplish objectives
• Serves as Subject Matter Expert for Nordstrom's Healthy Wallet programs and as a point of escalation for complex participant questions or issues escalated from vendor partners, HR Business Partners, Nordstrom Legal, and the Nordstrom Employee Care Center
• Ensures programs remain competitive, inclusive, legally compliant, and aligned with Nordstrom's Total Rewards philosophy and business needs
• Interprets and administers Healthy Wallet programs in accordance with applicable federal, state, and local regulations
• Stays informed about changes in legislation and regulations; attends conferences, seminars, and webinars to stay current on retirement plan trends and best practices
• Ensures plan documents and processes are current and accurately reflect plan rules and operations
• Manages third-party vendor relationships to ensure best-in-class delivery of services, including tracking and communication of performance guarantees and service level agreements

Senior Benefits Analyst

Human Resources

• Generate, analyze, and distribute accurate HR reports in a timely and effective manner
• Support org health reporting by tracking and synthesizing key workforce metrics (headcount, turnover, absenteeism, compliance rates)
• Serve as a subject matter expert for HR processes, including required compliance training
• Identify trends and recommend follow-up needed with leaders related to compliance, hiring, and performance management processes
• Communicate status updates on training and required rhythm-of-the business activities
• Collaborate with Managers and Supervisors to provide guidance on PDD and PIP processes
• Use company policies and procedures to ensure consistency in handling ER cases
• Track ER cases for the assigned groups, identify trends, and escalate ER cases to HRBPs, the ER team, or other groups as needed

HR Advisor – Corporate Merchandising and Operations

Designer

• Partner with the in-house Design team to create original artwork for Nordstrom Made brands
• Manage the design process from concept to completion
• Research marketplace for inspirations and opportunities
• Present design boards showcasing print direction and trends
• Create artwork and prints for each season
• Provide leadership and develop staff

Senior Print Designer – Kids

Technician

• Help lead a team to provide a safe and well-maintained store environment
• Support the Facility Manager to ensure stores are ready for business daily
• Execute on key themes including ensuring HVAC, vertical transportation, and building systems are ready for the day's business
• Respond to daily break-fix and on-demand requests, advanced troubleshooting, and support in delegating generated workorders to team
• Use skills to support the Facilities team in repairing and maintaining equipment and systems throughout the building
• Mentor other technicians to grow in their roles
• Perform on demand and planned preventive maintenance on all equipment
• Operate and monitor building controls and associated equipment
• Document and share notes on outcomes
• Complete preventative maintenance routines with proper documentation
• Assist with technical training of new employees

Facilities Technician 2 – Electrical, HVAC

Compliance

• Lead the transformation and ongoing maturation of the CCF
• Configure and manage the CCF program module within Nordstrom’s GRC tool
• Collaborate with stakeholders across business and technology teams to define control language, testing frequency, and implementation guidance
• Document RACI models for all controls within the CCF
• Design and implement KPIs and KRIs for the CCF
• Work closely with the Governance and Risk teams to ensure the CCF, risk management program, and governance program are integrated
• Identify opportunities to harmonize compliance controls with risk appetite and governance structures
• Participate in cross-GRC planning sessions
• Support the development and communication of a unified GRC narrative for leadership
• Partner with Security Engineers to design AI-driven testing and automated evidence collection features

Senior Compliance Analyst – Continuous Compliance Framework

Engineering Manager

• Lead daily stand-ups and sprint planning with your engineering team
• Review and approve architectural designs for new network solutions
• Partner with store technology, fulfillment operations, and cloud teams to design and deliver network solutions
• Own incident response for all network-impacting events
• Conduct 1:1 meetings with team members to provide coaching
• Collaborate with Cloud Architecture, Security, and Infrastructure teams
• Participate in the Change Advisory Board to review and approve production network changes
• Analyze network performance and cost data to optimize routing policies
• Contribute to network automation initiatives and design reviews
• Lead post-incident reviews with rigor
• Engage beyond the network boundary to support resolution of degraded services
• Participate in on-call rotation alongside your team

Senior Engineering Manager – Network Infrastructure

Program Manager

• Drive governance, change management, and cross-functional coordination across a portfolio of NMG programs
• Prepare and maintain agendas, materials, and action item tracking for governance meetings
• Translate complex program updates and change impacts into clear communications for stakeholders
• Build supporting resources for change management efforts
• Own discrete program workstreams end-to-end
• Track and monitor success metrics and program health indicators
• Regular check-ins with cross-functional teams and leadership

Program Manager 2 – Merchandising

• Own the program management layer for learning operations — managing dependencies and sequencing across simultaneous workstreams, maintaining visibility into owners and timelines, surfacing conflicts, and driving initiatives to on-time, on-quality delivery
• Own project management end-to-end for assigned TM&L projects, driving scope, plans, stakeholder alignment, and on-time delivery across learning operations, talent management, and broader TM&L priorities
• Own learning catalog oversight, including product usage, content curation, category and skills-tagging standards, and quality — identifying underutilization or performance issues as needed
• Own the LMS governance framework; overseeing system audits, gathering and documenting requirements for system enhancements, managing planning and testing cycles
• Perform LMS administration, including course setup, deployment support, escalation support and troubleshooting for learning and certification programs, and other administration efforts as needed
• Contribute to continuous operational improvement across TM&L by developing processes, tools, and templates that streamline how work gets done, drive consistency, and improve overall operational effectiveness across the function
• Operationalize and maintain system requirements for job-required and general certifications in the system of record, partnering with HR Operations and Talent partners
• Establish and maintain reporting on the health of TM&L operations by synthesizing data across LMS metrics to surface trends, risks, and improvement opportunities.

Program Manager 1 – Talent Management and Learning Operations

Systems Engineer

• Provide strategic mindset in HR technology implementations, ensuring seamless system integration and functionality
• Collaborate cross-functionally with HR, HR Technology, and business stakeholders to align on initiatives and drive successful outcomes
• Evaluate new technology requests against the strategic roadmap, offering informed recommendations on scope, timing, and scalability
• Translate complex business requirements into actionable system configurations and detailed user stories
• Lead system upgrades, enhancements, testing, and validations to support continuous optimization
• Act as a subject matter expert with hands-on configuration across HR applications, including Workday (Core HCM, Compensation, Benefits, Absence, Time Tracking)
• Ensure data integrity and governance by performing audits, troubleshooting issues, and implementing sustainable solutions
• Manage knowledge base content and governance processes in partnership with Centers of Excellence (COEs)
• Oversee compliant mass data imports/exports and support accurate reporting
• Identify and implement process improvements with scalable technology solutions
• Optimize ServiceNow HRSD workflows, monitor resolution metrics, and escalate as needed to maintain service standards
• Enhance employee self-service tools and recruiting engagement platforms like Paradox
• Drive system and process enhancements by effectively translating business needs into technical solutions.

Senior System Analyst – HR Systems

• Support the delivery of projects that drive inventory visibility and control capabilities
• Develop and maintain program roadmaps
• Coordinate across business, product, engineering, data, finance, and operations partners
• Support product and technology partners to ensure new capabilities strengthen inventory controls
• Contribute to program governance and execution discipline
• Partner closely with analytics and product teams
• Identify downstream impacts and change-management needs
• Navigate ambiguity and escalate trade-offs appropriately
• Flex across initiatives as needed

Program Manager 2, Inventory Visibility & Controls

Procurement

• Lead the strategic direction of a meaningful slice of the Nordstrom Technology vendor portfolio.
• Develop and maintain a thoughtful point of view on each significant vendor.
• Partner closely with Sourcing throughout the procurement lifecycle.
• Lead vendor performance and accountability conversations.
• Bring well-prepared, decision-ready recommendations to senior leaders.
• Identify and surface opportunities to reduce cost, consolidate footprint, mitigate risk, and improve how the work itself gets done.
• Mentor colleagues across TVMO and contribute to how the function continues to evolve.

Senior Vendor Manager – Technology Vendor Management

Director

• Partner effectively with key executive leaders, internal and external stakeholders, and end users to understand needs, anticipate future business changes, and proactively build strategies that influence and lead cross-functional teams and third-party partners in delivering high-impact results aligned with business goals.
• Lead construction rollout delivery across the Nordstrom Rack fleet, managing multiple concurrent job sites with a consistent, scalable, and cost-conscious approach.
• Identify and establish goals and develop strategies for the project management team while overseeing the creation, implementation, and ongoing management of department processes to support Rack construction objectives and meet the needs of the off-price business.
• Develop and evolve standardized project management tools, encompassing goals, scope, timelines, and task documentation, to ensure milestone progress while driving speed to market, cost optimization, and budget adherence across all projects.
• Build and lead project teams, including general contractors, subcontractors, and vendors, providing clear roles and responsibilities through all phases of the construction lifecycle, from permitting and site prep through final walkthrough.
• Manage and communicate information about project status and changes in strategy, initiatives, standards, priorities, and resource allocation.
• Partner with Rack, Store Design, and Finance teams to develop, document, and refine construction estimates while managing and reporting on budgets to drive efficiencies.
• Establish Rack construction standards and best practices through contractor, vendor, and supplier relationships to consistently meet quality, time, and cost expectations.
• Conduct regular site visits and construction reviews throughout the project lifecycle to ensure work meets Nordstrom standards, code requirements, and schedule commitments.

Director of Construction

Customer Support

• Act as a Brand Ambassador for the Nordstrom company, providing world-class service to all Customers
• Successfully troubleshoot and resolve all customer service inquiries or issues via incoming phone contacts
• Provide Customers with critical service and product information, ensuring customer satisfaction via incoming phone contacts
• Process orders and enter data into order entry system via incoming phone contacts
• Track customer packages
• Other duties as assigned

Customer Care Specialist

Product Manager

• Define and drive the roadmap for AI/ML-powered discovery experiences
• Partner cross-functionally with Engineering, Design, and Data Science to craft delightful experiences
• Partner with UX research, analytics, and merchandising to understand shopper intent and behavior
• Design, run, and read A/B tests, bringing rigor to measurement for AI-driven experiences
• Write user stories, acceptance criteria, and requirements for AI/ML discovery features and improvements
• Own launch plans including UAT, communication, change management, and post-launch validation
• Drive day-to-day progress with engineering through backlog management and agile ceremonies

Senior Product Manager – AI/ML Discovery

Full-stack Engineer

• Develop innovative solutions to drive Nordstrom's business, demonstrating competence in engineering concepts and theories and combining them with business understanding
• Collaborate with other engineering teams, business stakeholders, as well as program and product managers across Merchandising, Planning, Vendor Compliance, and Supply Chain to make technical decisions and influence priorities and tradeoffs
• Design, build, and maintain front-end applications and backend services and integrations that power purchase order management
• Contribute toward moving the team forward in engineering practices such as continuous integration, continuous delivery, cloud migration, test-driven development, and AI-enabled software development
• Design, develop, and ship AI agents that support Merchandise Ordering
• Assist engineering manager(s) with planning, analysis, and definition of high-level software strategies and solutions
• Transition from application development to support as needed, participate in rotating 24/7 shifts to support developed products, and work with business, infrastructure, and security teams to deliver enhancements and bug fixes for production systems.