Senior System Analyst – HR Systems

Nordstrom

Senior Systems Analyst responsible for HR technology implementations at Nordstrom. Collaborating with teams to enhance employee experience through system integration and optimization.

Posted 7/23/2026full-timeSeattle • Washington • 🇺🇸 United StatesSenior💰 $87,500 - $145,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong expertise in Workday configuration and HR applications, with a strategic mindset for HR technology implementations and process improvements. Proficient in translating complex business requirements into actionable system configurations and enhancing employee self-service tools.

Highest-signal resume keywords

Workday ConfigurationHR Applications ExpertiseServiceNow HR Service DeliveryBusiness Process Flows DevelopmentAdvanced Analytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HRISBusiness AnalysisProject ConfigurationSystem AnalystData Integrity ManagementSystem UpgradesTesting and ValidationProcess ImprovementTechnical Solution TranslationDatabase Structures Understanding

Soft Skills

Strong Written CommunicationStrong Verbal CommunicationOrganizational SkillsProblem-Solving Skills

Tools & Technologies

ServiceNowExcelJIRAConfluenceMicrosoft Suite

Industry Keywords

HR TechnologySystem IntegrationData GovernanceEmployee Self-ServiceHR Table Structure

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Provide strategic mindset in HR technology implementations, ensuring seamless system integration and functionality
Collaborate cross-functionally with HR, HR Technology, and business stakeholders to align on initiatives and drive successful outcomes
Evaluate new technology requests against the strategic roadmap, offering informed recommendations on scope, timing, and scalability
Translate complex business requirements into actionable system configurations and detailed user stories
Lead system upgrades, enhancements, testing, and validations to support continuous optimization
Act as a subject matter expert with hands-on configuration across HR applications, including Workday (Core HCM, Compensation, Benefits, Absence, Time Tracking)
Ensure data integrity and governance by performing audits, troubleshooting issues, and implementing sustainable solutions
Manage knowledge base content and governance processes in partnership with Centers of Excellence (COEs)
Oversee compliant mass data imports/exports and support accurate reporting
Identify and implement process improvements with scalable technology solutions
Optimize ServiceNow HRSD workflows, monitor resolution metrics, and escalate as needed to maintain service standards
Enhance employee self-service tools and recruiting engagement platforms like Paradox
Drive system and process enhancements by effectively translating business needs into technical solutions.

Requirements

What you’ll need

3+ years of experience in HRIS, business analysis, or project/process configuration roles
2+ years of experience as a system analyst or project lead
Strong expertise in Workday configuration and HR applications
Preferred ServiceNow HR Service Delivery expertise, including HR Table Structure, HR Services & Catalog, and ServiceNow Knowledge
Understanding of software development lifecycle, database structures, and impact analysis
Experience in developing business process flows and wireframes to visualize system changes
Strong written and verbal communication skills
Advanced analytical and problem-solving skills, including Excel proficiency
Organizational skills to manage multiple priorities under tight deadlines with minimal supervision
Experience utilizing JIRA, Confluence, Microsoft Suite and other business tools.

Benefits

Comp & perks

Medical/Vision, Dental, Retirement and Paid Time Away
Life Insurance and Disability
Merchandise Discount and EAP Resources
Performance-based incentives/bonuses
401k