Backend Engineer

• Develop and evolve mobile applications (React Native), bots and backend systems (Node.js / Java), ensuring quality, performance and scalability
• Build and integrate RESTful APIs and participate in the implementation of SOA and EDA architectures
• Work hands-on to resolve complex problems and perform production troubleshooting
• Ensure engineering best practices: clean code, automated tests, observability and monitoring
• Collaborate with multidisciplinary teams and participate in code reviews, contributing to the technical growth of the team
• Support DevOps practices, CI/CD and integrations with external systems such as Salesforce and Lumis

Senior Full Stack Software Engineer – Mobile, Backend

• Atuar de forma hands-on no desenvolvimento e evolução de serviços backend em Java para sistemas de fatura, pagamento e cobrança.
• Desenvolver e manter APIs REST e integrações expostas via API Gateway (ex.: Sensedia).
• Modernizar e evoluir arquiteturas legadas (SOA), participando de migração, refatoração e decomposição de serviços.
• Desenvolver novos serviços com Spring Boot, aplicando arquitetura orientada a eventos, mensageria e integrações assíncronas.
• Implementar mecanismos de performance e resiliência, como cache, idempotência e estratégias de tolerância a falhas.
• Garantir qualidade, confiabilidade e estabilidade das soluções por meio de testes, boas práticas de engenharia, CI/CD e suporte a incidentes.

Senior Java Developer

3D Artist

• Develop videos and animations for acquisition, retention and conversion campaigns.
• Produce campaign adaptations for different formats, channels, and digital platforms.
• Adapt audiovisual assets for Meta, TikTok, YouTube, CRM, Display, and other media channels.
• Support the execution of creative requests from the Growth, Communications, and Performance teams.
• Collaborate with the Senior Motion Designer on the implementation and evolution of audiovisual campaigns.
• Translate key visuals, scripts, and creative concepts into motion pieces aligned with brand guidelines.
• Perform video editing, assembly, basic audio cleanup, and finalization of materials.
• Ensure proper organization of files, project structure, and version control for deliverables.
• Contribute to building and maintaining animation libraries, templates, and visual assets.
• Participate in creative discussions and provide suggestions to improve produced materials.
• Use AI tools and resources to increase productivity and operational efficiency.
• Ensure quality, visual consistency, and adherence to established deadlines.

Motion Designer

• Develop and evolve backend services (Java and/or Node.js) with a focus on performance, scalability, and resilience
• Design, build, and maintain RESTful APIs and distributed services
• Participate in defining and implementing service-oriented (SOA) and event-driven (EDA) architectures
• Work hands-on to resolve complex issues and perform production troubleshooting
• Ensure engineering best practices: clean code, automated testing, observability, and monitoring
• Collaborate with technical teams, participate in code reviews, and support the continuous improvement of development practices
• Support and advance DevOps and CI/CD practices, ensuring efficiency in the delivery cycle
• Implement integrations with internal systems and external platforms such as Salesforce and Lumis

Backend Software Engineer

• Develop and maintain backend applications in Java and Spring Boot.
• Implement and evolve REST APIs.
• Work with databases, performing queries, adjustments, and data modeling.
• Ensure bug fixes and support incident analysis, maintaining application performance.
• Participate in code reviews and technical refinements, contributing to continuous improvement of the codebase.

Mid-level Java Developer

Data Scientist

• Develop and maintain analytical and predictive models in Python, from data exploration to production deployment.
• Work closely with business areas to understand problems, formulate hypotheses, and communicate findings clearly and concisely.
• Ensure the quality, reproducibility, and scalability of delivered solutions.
• Analyze and interpret large volumes of data to identify patterns and trends.
• Propose and implement innovative solutions to business challenges using data science techniques.

Data Scientist (Mid-level)

Consultant

• Define and execute an integrated growth strategy across digital channels (chat, WhatsApp, mobile app, web, bots), focusing on a hybrid model that combines automation with assisted service.
• Continuously map and optimize end-to-end digital sales journeys, identifying critical conversion points, friction, and opportunities for intelligent automation.
• Manage the sales funnel with end-to-end analytical depth.
• Implement and optimize applied AI solutions (LLMs, contextual chatbots, natural language processing) for lead qualification and intelligent escalations.
• Work with partners to implement and measure the impact of operational initiatives that improve conversion and reduce service costs.
• Monitor integrated KPIs (bot deflection rate, conversion rate by channel, average handling time, NPS, gross adds, LTV, FPD).
• Manage strategic relationships with technology vendors, AI platform providers, channel orchestration vendors, and operational partners.
• Propose and validate operational changes with service partners, focusing on incremental impact on conversion and reduction of customer effort.

Executive Consultant – Digital Channels

Full-stack Engineer

• Atuar como Tech Lead de times de desenvolvimento de canais digitais web e mobile.
• Atuar no desenvolvimento full stack de forma hands-on, participando diretamente de implementações críticas, resolução de troubleshooting complexo e apoio técnico ao time.
• Liderará desenvolvimentos de jornadas conversacionais, incluindo Whatsapp, sob direcionamento técnico do COE – Centro de Excelência deste tema.
• Liderar tecnicamente iniciativas de evolução e modernização de canais digitais, com foco em performance, escalabilidade e experiência do cliente.
• Garantir boas práticas de engenharia de software, qualidade de código, testes e observabilidade.
• Liderar integrações entre canais digitais e plataformas backend.
• Trabalhar de forma próxima a Produto, UX e Negócio, traduzindo requisitos em soluções técnicas consistentes.
• Promover disseminação de conhecimento técnico, code reviews e evolução do time.

Tech Lead, Fullstack – Consultor, Canais Digitais

Financial Planning and Analysis

• Develop and implement strategic financial plans.
• Analyze financial statements and performance indicators.
• Manage the company's budget and financial forecasts.
• Optimize costs and expenses.
• Prepare financial projections and conduct project feasibility analyses.

Financial Planning Specialist

Analyst

• Optimize programmatic media campaigns to ensure the best ROI.
• Analyze and interpret performance data to identify opportunities for improvement.
• Ensure execution of retargeting and audience prospecting strategies.
• Plan, execute, and optimize programmatic media campaigns across different platforms (DSPs).
• Monitor and optimize campaigns with a focus on performance KPIs and media efficiency (CPA, CPC, CTR, CPM, conversion, reach, and frequency).

Senior Digital Media Analyst – Programmatic

• Create videos and animations for acquisition, retention, and conversion campaigns.
• Use AI tools and resources to accelerate editing, animation, and audiovisual production processes.
• Transform creative concepts, key visuals, and campaigns into high-quality audiovisual content.
• Produce animations, bumpers, corporate videos, promotional content, and performance assets.
• Perform editing, assembly, audio processing, and finishing of audiovisual materials.
• Collaborate with Designers, Copywriters, Growth, and Communications teams to develop integrated campaigns.
• Develop assets for various digital channels, including Meta, TikTok, YouTube, Display, CRM, and owned platforms.
• Contribute to the evolution of the operation's creative and technical standards.
• Support and mentor less experienced Motion Designers when required.
• Participate in creative discussions and propose visual approaches that enhance campaign results.
• Adapt and repurpose creatives for multiple formats and platforms.
• Ensure visual consistency and alignment of assets with brand guidelines.

Senior Motion Designer

Collections

• Extract, clean and consolidate collections and billing data from the Data Lakehouse (Raw, Replicated and Refined layers).
• Develop and optimize complex SQL queries (BigQuery) to generate analytical datasets, settlement scenarios and monitor customer balances.
• Build, update and evolve dashboards in Power BI (or Looker Studio) directly connected to modern data sources.
• Monitor and propose improvements to metrics related to delinquency, recovery, aging, collections, billing journey, agreements and payment methods.
• Support the creation of analytical datasets for ad-hoc studies (e.g., portfolio eligibility for discount offers based on aging and cross-referencing balances/accumulated credits).

Planning, MIS and Collections Performance Analyst II

• Monitor campaign KPIs daily (CPA, CAC, ROAS, impressions, clicks) and recommend tactical adjustments to optimize results.
• Create detailed reports with actionable insights, presenting key findings and recommendations to media and management teams.
• Execute A/B tests covering creatives, audiences, and bids to validate hypotheses and improve campaign performance.
• Proactively collaborate with the Web Analytics team to ensure data integrity and correct attribution of results.
• Propose and implement continuous optimizations for digital media campaigns, consistently seeking improved efficiency and achievement of objectives.

Digital Media Analyst – Mid-level

Account Executive

• Gerenciar e expandir a carteira de clientes existentes.
• Identificar e prospectar novas oportunidades de negócio.
• Desenvolver e apresentar propostas comerciais personalizadas.
• Negociar contratos e fechar vendas, garantindo o atingimento das metas.
• Manter-se atualizado sobre as tendências do mercado e da concorrência.

Executivo de Contas III

Customer Success Manager

• Apoiar a análise de performance de campanhas e jornadas.
• Realizar segmentações e validações de base.
• Garantir qualidade na execução: testes, revisões e consistência dos disparos.
• Apoiar a organização do calendário de campanhas.
• Monitorar indicadores e gerar análises recorrentes.
• Identificar problemas em campanhas (queda de performance, erro de segmentação, etc.).
• Apoiar na documentação e disseminação de boas práticas de CRM.
• Trabalhar em conjunto com áreas de negócio, produto e dados.

NIO