Nestle

Business Development Rep

• Drive new business acquisition across the full culinary and beverage portfolio within the North and South Carolina territory.
• Align sales proposals and product solutions to the operational needs of targeted operators.
• Meet or exceed all defined sales performance objectives and key metrics for the assigned territory.
• Demonstrate transparency and accountability across all business activities, ensuring timely and accurate updates within Salesforce.
• Build and maintain strong relationships with key decision‑makers and stakeholders to unlock new operator opportunities.
• Stay informed of all customer related developments including competitive activity, operational changes, financial shifts, and organizational updates.
• Translate strategic direction and category plans into actionable operator-level plans that drive incremental sales and territory growth.
• Collaborate cross-functionally with field sales, marketing, distribution, commercial development, and equipment/technical service teams to deliver best-in-class customer solutions.
• Lead execution of product priorities, new product introductions, and seasonal limited-time offers (LTOs).
• Negotiate and execute contract agreements and initiatives designed to win new operator business.
• Assess and recommend optimal annual operator trade spend; administer Exceedra contracts.
• Provide guidance to distributors on regional sales opportunities and ensure proper product stocking.
• Serve as a key resource to distributors headquartered within the Carolinas.
• Manage full sales pipeline with a focus on identifying gaps, evaluating opportunities, and implementing corrective action plans.

Regional Business Manager – New Business Development

Financial Planning and Analysis

• Serve as the Financial Analyst Co-Pilot supporting the Nestlé Professional Solutions Sales Organization
• Provide financial & economic insights that empower investment decisions
• Ensure transparency and accuracy of sales financials
• Provide fact-based guidance for optimal use of commercial resources in customer contract renewals
• Drive digital transformation and acceleration of Trade Planning & Management
• Promote compliance with local and Nestlé Accounting Standards
• Manage workload in an environment of competing priorities

Financial Analyst

Collections

• Provide research and resolution of delinquent accounts receivable balances
• Gather and send customer-required documentation to assist in collection
• Conduct collection activities based on Market Collection Strategy
• Reconcile account balance and open items with the customer
• Collaborate with internal parties including Credit Management, Sales, Customer Facing Supply Chain, CC&IR, Business Service Centers, as needed

Collections Associate

Account Manager

• Gestionar y desarrollar un portafolio estratégico de clientes , asegurando relaciones sólidas y crecimiento sostenible.
• Diseñar, ejecutar y monitorear planes comerciales, incluyendo negociaciones, promociones y activaciones que impulsen resultados en el canal.
• Analizar y hacer seguimiento a KPIs críticos —ventas, márgenes, penetración y rentabilidad— definiendo e implementando planes de acción según desempeño.
• Coordinar estrechamente con equipos regionales para alinear proyecciones, disponibilidad de productos y ejecución comercial en puntos de venta.
• Liderar la relación directa con cuentas estratégicas como Shell, Arauco ,Copec y otras (dependiendo de la etapa de transición comercial).
• Identificar nuevas oportunidades de negocio que permitan fortalecer la presencia de Nestlé Professional.
• Realizar visitas semanales a terreno , incluyendo ruta dentro de la Región Metropolitana mínimo una vez por semana, para asegurar excelencia en ejecución y cercanía con clientes.

Key Account Manager

Manager

• Support the implementation of company programs by motivating and instructing the team to meet operational and organizational objectives;
• Recruit, hire, and motivate the team to provide exceptional customer service in keeping with our brand image;
• Plan, identify, communicate, and delegate appropriate responsibilities to team, in conjunction with Boutique Manager, to ensure smooth operations;
• Consistently review KPIs to identify problems, concerns, and opportunities for improvements. Support action plan creation to achieve goals.
• Implement SOPs and guidelines for the boutique ensuring excellence in compliance, risk management, and health&safety;
• Monitor and manage schedules to ensure boutique operations and customer service goals are met;
• Understand, plan and prioritize achieving annual sales and wage cost targets aligned with Boutique Manager;
• Use all operational tools to plan for and achieve excellence in staffing, monthly reports, cash management and inventory management;
• Support stock team by performing spot checks and assisting with inventories and deliveries.
• Achieve with team the daily, weekly, monthly sales and service level targets set for the boutique;
• Maximize guest frequency, sales and acquisition of new customer in the boutique;
• Maximize capsule, accessories and machines sales in the boutique;
• Continuously evaluate the quality of service, leveraging mystery shopper results to implement customer service action plan.

Assistant Store Manager

Analyst

• Management of activities required for the maintenance and operation of Facilities (cleaning, landscaping, cafeteria/restaurant, waste removal, laundry, facilities and asset maintenance)
• Management of outsourced service teams
• Financial control
• Management of KPIs
• Preparation of performance/result reports
• Document control
• Management support

Senior Facilities Analyst

Sales

• Custodian of Nestle business in the assigned territory
• Ensure product availability at all relevant channels
• Solely responsible for planning & achieving monthly/ yearly target
• Maintain and enhance trade relations
• In charge of distribution set up and secondary sales force set up
• Network with other functions for achieving overall sales objective and extends support through secondary sales set up for implementation of all activities.
• Implement all activations (Trade / Consumer) & merchandising (Visibility) programs.
• Facilitate timely and quality feedback for all activities as per guidelines
• Overall accountable for all operational programs in the assigned area.
• Set monthly, quarterly and yearly target for each Distributor for your region
• Achievement & monitor progress of Redistribution value and volume targets
• Ensure product availability at all relevant channels through the distributor’s sales force per Company guideline
• Ensure continuous development of the assigned area and addition of new outlets.
• Ensure compliance of Distributors with their respective roles & responsibilities
• Manage and develop individual distributor in an active and profitable manner
• Ensure the proper and correct execution of sales, discount and trading terms determined by the company
• Monitor and minimize the level of Bad goods returns
• Ensure distributor’s efficient and effective support for the market coverage
• Monitor Distributor’s overhead expenses & profitability (ROI)
• Track on delivery from Distributor to consumers.
• Develop strong business relationship with distributors, trade and key account in their territories
• Conduct performance evaluation of Secondary Sales Force.
• Accurate and timely reports on Market intelligence: competitor’s activity, price changes and promotional support.
• Ensure Secondary Sales Force is properly trained.
• Coordinate correspondence and communication between the team and Distributor management.
• Comply with all company policy, instruction and directives.
• Optimize expenditure of secondary sales force.

Senior Sales Officer

Business Analyst

• Provide expertise, context, and direction to assist business operations and tech teams with new developments and implementations.
• Develop high-performing teams by coaching, empowering, and supporting team members, while evaluating performance and recognizing achievements.
• Ensure the quality of deliverables by guiding the team to document, test, and deliver expected business value based on initiative objectives and priorities.
• Involve relevant stakeholders from both business and IT in defining product/project strategy and planning, overseeing decision-making on options, prioritization, risks, and impacts on other processes and products.
• Identify and analyze business needs, conduct requirements gathering, and contribute to scoping assessments to determine project feasibility and create comprehensive requirement specifications.
• Validate and test developments at the end of development cycles, ensuring the quality of deliverables through your end-to-end expertise of the systems.
• Keep up to date with Nespresso’s Software Development Life Cycle methodology, ensuring the team receives training and adopts it.

Business Analyst – Finance

• Drive new business acquisition across the full culinary and beverage portfolio within the North and South Carolina territory
• Align sales proposals and product solutions to the operational needs of targeted operators
• Meet or exceed all defined sales performance objectives and key metrics for the assigned territory
• Demonstrate transparency and accountability across all business activities, ensuring timely and accurate updates within Salesforce
• Build and maintain strong relationships with key decision‑makers and stakeholders to unlock new operator opportunities
• Stay informed of all customer related developments including competitive activity, operational changes, financial shifts, and organizational updates
• Translate strategic direction and category plans into actionable operator-level plans that drive incremental sales and territory growth
• Collaborate cross-functionally with field sales, marketing, distribution, commercial development, and equipment/technical service teams to deliver best-in-class customer solutions
• Lead execution of product priorities, new product introductions, and seasonal limited-time offers (LTOs)
• Negotiate and execute contract agreements and initiatives designed to win new operator business
• Assess and recommend optimal annual operator trade spend; administer Exceedra contracts
• Provide guidance to distributors on regional sales opportunities and ensure proper product stocking
• Serve as a key resource to distributors headquartered within the Carolinas
• Manage full sales pipeline with a focus on identifying gaps, evaluating opportunities, and implementing corrective action plans

• Custodian of Nestle business in the assigned territory
• Ensure product availability at all relevant channels
• Solely responsible for planning & achieving monthly/ yearly target
• Maintain and enhance trade relations
• In charge of distribution set up and secondary sales force set up
• Network with other functions for achieving overall sales objective and extends support through secondary sales set up for implementation of all activities
• Implement all activations (Trade / Consumer) & merchandising (Visibility) programs
• Facilitate timely and quality feedback for all activities as per guidelines
• Overall accountable for all operational programs in the assigned area.
• Set monthly, quarterly and yearly target for each Distributor for your region
• Achievement & monitor progress of Redistribution value and volume targets
• Ensure continuous development of the assigned area and addition of new outlets.
• Ensure compliance of Distributors with their respective roles & responsibilities
• Manage and develop individual distributor in an active and profitable manner
• Monitor and minimize the level of Bad goods returns
• Develop strong business relationship with distributors, trade and key account in their territories
• Conduct performance evaluation of Secondary Sales Force.

Account Executive

• Achieve the customer plan of the assigned accounts.
• Daily follow-up sales figures vs. the set sales target; tracking sell-in/sell-out of our partner.
• Make regular store visits in line with the route plan to ensure effective implementation and timely solutions for in field operations problems.
• Check FIFO (First-In & First-Out) at the store level and ensure that merchandisers will do it regularly to avoid aging problems.

Area Sales Executive – Grocery Sales

• Providing relevant financial and decision support including business case simulations, forecasting, budgeting
• Engaging in cost reduction analysis and reviewing operational performance
• Provide financial evaluation and guidance to NBS Leadership team, Project teams and NBS Customers (Markets)
• Provide professional support to decision makers through the analysis and consistency/quality checks of financial data

Finance & Control Senior Specialist

• Own and manage the Machine Sales tracking and reporting system, ensuring accurate data collection and analysis; collaborate with the Sales team to monitor sales performance, identify trends, and provide actionable insights that enhance sales effectiveness and drive informed decision-making.
• Provide support in identifying and managing risks and opportunities within the business planning process, ensuring proactive measures are taken to mitigate risks.
• Establish and maintain tracking mechanisms for commercial and marketing deliverables, ensuring that all planning efforts are aligned with sales teams and retailers to drive successful outcomes.
• Act as a liaison between different channels to ensure cohesive planning and execution of cross-channel activations, enhancing customer experiences and maximizing impact.
• Lead the development and execution of the National promotional strategy, ensuring that promotional activities align with overall business objectives and drive sales growth.
• Own the promotional guidelines for customer-specific promotions (CS Promo), including centralizing tracking, gathering insights and learnings, and influencing changes to improve promotional effectiveness.
• Ensure maximum impact of machine activation across all tools and tactics by facilitating and coordinating full 360 approach between key stakeholders.
• Lead the centralization of pre and post-evaluation processes, gathering learnings and insights to inform future strategies and enhance overall performance.
• Oversee the acquisition hub to ensure alignment between various channels and key accounts (KA), facilitating effective communication and strategy implementation.
• Collaborate with stakeholders to support the channel strategy by identifying and commercializing new opportunities that drive growth across all channels.

Commercial Development Manager – B2C Business Acquisitions

• Identify, pursue, and secure new business opportunities
• Actively search new opportunities to find leads in assigned channels including cold calling, networking, social media
• Research and identify potential markets and customer segments
• Establish and maintain relationships with prospects to understand their needs
• Negotiate and close sales to achieve revenue targets
• Manage entire sales process from initial contact to final agreement
• Nurture won customers during initial acquisition before transitioning to Area Sales Executive
• Track and report on sales performance dashboard and sales activities
• Conduct Pre-& Post-assessment of machine placements
• Work closely with internal stakeholders for smooth operations

Regional Business Manager – New Business Development

Financial Analyst

Collections Associate

Key Account Manager

Assistant Store Manager

Senior Facilities Analyst

Senior Sales Officer

Business Analyst – Finance

Regional Business Manager – New Business Development

Senior Sales Officer

Regional Business Manager – New Business Development

Area Sales Executive – Grocery Sales

Finance & Control Senior Specialist

Commercial Development Manager – B2C Business Acquisitions

Channel Account Executive – South