NEC Software Solutions

QA Engineer

• Support the Test Assurance Manager and Leads in test planning, management and execution activities for Control Room products
• Involve in test strategy, planning, management, leadership, defect management and process improvements
• Learn complex software systems to provide testing support to the wider team
• Undertake testing management duties to ensure integrity of production environments for customers
• Collaborate with team members and liaise with stakeholders across Fire Service and Police Force project teams
• Lead end-to-end test activities, including test planning, estimation, reporting, and coordination of Test Analysts
• Design and execute test cases to ensure solutions meet quality standards
• Contribute throughout the testing lifecycle, from requirements and specification reviews through to test analysis, test design, execution, defect management, and reporting
• Apply appropriate testing methodologies, tools, and techniques while adhering to established standards and processes
• Validate that new and enhanced systems, configurations, interfaces, services, and software releases perform as specified and meet business requirements
• Provide quality-related feedback, assess testing impacts and risks, support continuous improvement initiatives, and produce knowledge transfer documentation

Senior Test Analyst

Product Specialist

• Work with customers, users and internal teams to understand current processes, pain points, policy intent and desired outcomes.
• Analyse and document business processes, service workflows, business rules, data requirements and user journeys for Early Years Funding and related services.
• Translate statutory guidance, operational policy and local authority practice into clear product requirements, acceptance criteria and solution options.
• Break down complex problems into manageable features, stories and increments that can be delivered in an agile environment.
• Support product discovery by helping define problem statements, user needs, success measures, assumptions and options.
• Collaborate closely with Product Managers/Owners, Designers, Developers, QA and Support teams to ensure shared understanding of requirements and priorities.
• Facilitate workshops, interviews and playback sessions with stakeholders to validate understanding, align expectations and build consensus.
• Own or support the production of high-quality BA artefacts, such as process maps, decision tables, requirements, business rules, user stories, acceptance criteria, wireframes and service models.
• Ensure requirements are clear, consistent, prioritised, traceable and maintained as products evolve.
• Support backlog refinement and sprint planning by ensuring items are sufficiently defined, testable and aligned to business value.
• Work with delivery teams during build and test to clarify requirements, resolve queries, support test scenario design and validate outcomes.
• Use customer insight, operational data, service feedback and performance information to identify opportunities for product and process improvement.
• Assess the impact of policy, regulatory or operational changes on product behaviour, workflows, data and reporting.
• Support solution evaluation by reviewing whether delivered changes meet user needs, regulatory intent and operational objectives.
• Act as a subject matter contributor for Early Years Funding processes and help share knowledge across the wider business.

Early Years Product Specialist

Data Engineer

• Assist in designing, planning and managing the data migration process.
• Manage assigned risks and monitor potential impacts as part of the data migration plan.
• Work with subject matter experts and project team to identify, define, collate, document and communicate the data migration requirements.
• Work independently as a self-starter, and within a team environment.
• Work across multiple functional projects to understand data usage and implications for data migration.
• Develop best practice, processes, and standards for effectively carrying out data migration activities.
• Work with customers in gathering technical requirements for data migration needs.
• Share knowledge with team members and develop customer solutions efficiently.
• Perform source system data analysis in order to manage source to target data mapping.
• Perform migration and testing of static data and transaction data from one core system to another.

Data Migration Consultant

Account Manager

• The Account Manager will be responsible for managing and selling products and solutions into the Safety sector
• Develop effective relationships at all levels within the allocated customer base
• Identify and close opportunities for NEC Safety software and solutions
• Ensure the annual target is hit
• Take responsibility, as appropriate, for formal bids into customers
• Ensure that CRM is up to date and accurately reflects all opportunities
• Understand and adhere to all corporate policy, processes and procedures
• Attend and participate in both internal and external meetings as directed
• Ensure that at all times a satisfactory pipeline of future opportunity is maintained
• Seek to provide new ideas to enhance the effectiveness of sales performance in NEC Safety, including any new product/service ideas

Sales Account Manager – Public Safety

Full-stack Engineer

• Build and maintain software features using Java or Kotlin, Spring Boot and modern web technologies, including RESTful APIs that support internal systems and integrations.
• Contribute to front-end development where needed, working with technologies such as HTML, CSS, JavaScript, TypeScript, React, Angular or AngularJS.
• Write clean, readable and maintainable code, working with relational and NoSQL databases to query, structure and manage data effectively.
• Support quality through unit, integration and functional testing, code reviews and defect resolution, with support from the team where needed.
• Use Git, build tools and CI/CD pipelines as part of everyday development, working closely with product, QA, design, DevOps and other engineers to deliver working software.
• Develop and apply good engineering practice across security, performance, accessibility and maintainability.

Junior/Mid-Level Full Stack Developer

Designer

• Work with our multidisciplinary project team on the design of one of our most critical and visible programmes
• Act as a trusted point of contact for the client
• Work closely with multidisciplinary teams on problems that are often complex, sensitive and fast‑moving
• Support the programme through a GDS Beta Assessment — making the right calls at the right time
• Clearly articulate design insights and have confident, informed conversations with senior stakeholders and the wider UCD team

Senior Interaction Designer – NPPV3, UK SC

Backend Engineer

• Designing and delivering robust, scalable, and secure technical solutions across corporate platforms and customer‑facing services.
• Translating requirements into high‑quality technical architectures that can be built, operated, and supported with confidence.
• Working closely with delivery teams to support implementation, including knowledge transfer and hands‑on assistance where needed.
• Participating in the architecture peer review process, helping maintain high design quality across the practice.
• Presenting technical designs to the Technical Assurance Board and supporting assurance discussions with specialist knowledge.
• Contributing to technology roadmaps, investigating new and existing technologies to enable controlled adoption.
• Collaborating with Security Architects to ensure designs provide appropriate protection for workloads.
• Maintaining awareness of emerging technologies, platforms, and industry trends relevant to NEC’s services and customers.

Technical Architect

Implementation Specialist

• Offer expert guidance in implementing NEC Housing system modules – particularly Allocations and Housing Advice/Homelessness, with a focus on system configuration and build.
• Deliver engaging and effective training sessions (remote and occasionally on-site) to customers and internal teams, ensuring users feel confident and competent in using the system.
• Provide excellent advice and best practice to current customers using NEC Housing.
• Ensure that consultancy and training activities consistently achieve positive customer feedback.
• Create and maintain training courses, user guides, and solution design manuals for customers and internal teams.
• Collaborate with customers via Teams (including recorded sessions for training purposes) and adapt delivery styles to suit different audiences.
• Stay up-to-date with the latest developments in Social Housing Management and incorporate these into training and consultancy.
• Be flexible and available for occasional UK travel to customer or company sites when required.

Implementation Consultant – Housing

Scrum Master

• Coach teams and leaders to embed Agile values, principles, and ways of working in day-to-day delivery and decision-making.
• Enable teams to run their own events including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Sprint Retrospectives.
• Facilitate high-performing, self-managing teams by fostering psychological safety, collaboration, accountability, and continuous improvement.
• Identify team dynamics, systemic impediments, and organisational constraints, coaching others to address root causes effectively to enable self-managing teams.
• Analyse systems of work and promote a culture of continuous improvement by helping the team and organisation identify areas for enhancement.
• To collaborate with teams to establish methods to manage product backlogs which align with product and business goals.
• Foster open communication and collaboration between team members, product owners, and stakeholders.
• Educate team members and stakeholders on Agile principles and processes, ensuring a shared understanding of Agile values.
• Monitor and report on team progress, metrics, and key performance indicators (KPIs) to management and stakeholders and to also establish an evidence based, data approach to provide insights for team improvement
• Actively seek opportunities to expand Agile and Scrum knowledge and promote Agile best practices within the organisation.
• To be responsible for the line management of Scrum Masters, Business Analysts and Product Owners in your team and to formulate personal development plans to ensure a structured career progression.
• Document scrum processes and ways of working and ensure that such documentation is kept up to date and relevant.
• Establish a community of practice(s) to encourage knowledge sharing and problem solving across teams.
• Support leadership to create a framework for product development to flourish across digital studio, encompassing Product Management, software engineering and User Centred Design.
• Use a range of coaching techniques, facilitation methods, and feedback models to unlock team and organisational performance
• Adapt a coaching and mentoring style to suit different levels of Agile maturity, team contexts, and leadership needs.
• Influence leaders and stakeholders at all levels to enable cultural change, agility, and outcome-focused delivery.
• Promote a learning culture through experimentation, reflective practice, and evidence-based improvement.

Senior Scrum Master

Account Executive

• Establish productive, professional relationships with key personal within the Met Police, up to and including the Commissioner and his team.
• Build productive relationships with NEC team members in sales support and service lines to construct excellent solutions for customer problems.
• Manage the commercial and contractual relationship within the account, negotiating terms, and leading on procurement processes.
• Position NEC as a trusted strategic partner and first port of call for the customer.
• Identify opportunities, manage pipeline, and be accountable for revenue achievement within the account.
• Drive proactive sales efforts to ensure that quota levels for both new and renewal business are met.
• Fully accountable for delivery of all revenue streams within the Met Police account.
• Identify customer needs, define programme deliverables, and coordinate works to ensure adequate resources are in place.
• Take full financial ownership for the account, working with NEC colleagues to manage all resources and costs associated with the account.
• Management and resolution of any issues that arise during the delivery of services, whilst identifying related issues outside scope of works for which NEC could be positioned to assist.
• Understanding the customers pain points and seeking a swift solution from stakeholders with the NECSWS business

Account Director – Public Safety

Pre-sales Engineer

• Shape the best approach and proposed use of the NEC Housing platform, which will differ for each client, based on their business requirements and wider process / organisation architecture
• Plan and manage demonstrations of the NEC Housing platform to prospects and current clients, who are looking to expand or change the way they work, ensuring you understand what they want to achieve and can illustrate this in the best possible way.
• Liaise with the sales team to ensure good understanding of the client and provide pre and post demonstration engagement.
• Assist with the production of bid responses, working with colleagues across the NEC business as required to ensure an accurate and professional response.
• Keep abreast of changes in NEC Housing including new functionality, technical and pre-requisite considerations through research and self-sufficient training.
• Configure and maintain a demonstration version of the NEC Housing platform, in line with the latest features and required business outcomes.
• Research and understand the client organisation, the engaging audience to ensure sessions are relevant and appropriate.
• Act as a subject matter expert for platform queries from our sales colleagues.
• Liaise with Product Managers to provide feedback from clients or other relevant sources.

Housing Presales Consultant

Product Manager

• Define and maintain product strategy aligned to pillar and organisational objectives
• Develop, own, and communicate the product roadmap and other standard collateral to ensure all customer facing teams deliver consistent and accurate messaging, effectively communicating our value propositions in language that resonates with customers.
• Ensure alignment between customer needs, market trends, and technical capabilities
• Translate strategy into well-defined and commercially sound product backlogs and requirements
• Ensure that products maximise revenue opportunities in terms of modularity – ensuring we can deploy at a range of price points and up-sell additional capabilities over time
• Developing marketing strategies in collaboration with the Public Safety marketing team
• Working closely with engineering teams to deliver high-quality software solutions
• Prioritise features and enhancements based on value, risk, and opportunity
• Support successful product launches and releases
• Proactively manage the Product Lifecycle, communicating it regularly to the company and customers
• Understand technology and keep abreast with the latest technology
• Research competitors, relevant products, market trends and regularly update the product strategy to meet the best commercial outcome
• Engage regularly with customers to understand needs, challenges, and behaviours
• Gather and analyse feedback of usage data and market trends
• Translate insights into product improvements and innovation opportunities
• Build relationships with NECSWS colleagues to ensure that, where appropriate, our products are capable of being joined up at both business process and technological levels, supporting teams to articulate our product expertise and our value propositions
• Monitor product performance using defined KPIs