Mid Level User Researcher

NEC Software Solutions

Mid-level user researcher delivering GDS research for NEC Software Solutions’ public-service technology programmes. Shaping inclusive digital services through complex stakeholder and multidisciplinary collaboration.

Posted 9/4/2026full-timeRemote • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in user research within Government Digital Service (GDS) projects, effectively collaborating with multidisciplinary teams to address complex stakeholder needs and deliver high social impact outcomes. Capable of navigating ambiguity and managing competing priorities in fast-paced environments.

Highest-signal resume keywords

User Research ExperienceGDS Project ExperienceMultidisciplinary Team CollaborationStakeholder EngagementHealth Context Experience

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Problem SolvingAdaptabilityCommunication

Certifications & Qualifications

Disclosure Barring Service (DBS) CheckOccupational Health Checks

Industry Keywords

Public ServicesSocial ImpactComplex Stakeholder GroupsRight to Work in the UKVetting and References

About the role

Key responsibilities & impact

Deliver user research across a substantial GDS project
Work closely with multidisciplinary teams
Address complex, sensitive and fast-moving problems
Conduct research that shapes outcomes for public services
Contribute to complex, high social impact delivery environments

Requirements

What you’ll need

Significant experience working as a user researcher within GDS projects
Experience working within multidisciplinary delivery teams
Demonstrable experience working with complex stakeholder groups
Ability to navigate ambiguity and competing priorities
Desirable: experience working within health contexts
Pre-existing right to work and travel within the UK; documentary evidence required
Satisfactory vetting, references and occupational health checks required
Disclosure Barring Service (DBS) check may be required depending on the role

Benefits

Comp & perks

Chance of contract extension
Equal opportunities employer
Reasonable adjustments and accessibility support during recruitment/interview process
Inclusive and accommodating candidate experience