Navy Federal Credit Union

Data Engineer

• To lead data engineering projects, ensuring that data systems and pipelines are designed, built, and run effectively for large-scale data processing and analytics
• Manager II leads teams of experienced professionals and is responsible for how connected teams perform and deliver results
• This manager puts strategies into action by setting operational goals, policies, and plans that directly influence daily operations and may affect the department or even the whole organization
• Lead the engineering efforts related to Enterprise Data Governance and Data Quality
• Responsible for advancing multiple workstreams aligned with the organization's strategic data initiatives
• Key responsibilities include enhancing the Enterprise Data Catalog solution, developing Data Quality capabilities, and optimizing Data Access Management for Azure Cloud-hosted enterprise data assets
• Expertise in cloud data platforms is essential, as the role will play a critical part in shaping the organization's cloud data strategy, promoting innovation, and delivering efficient, scalable solutions for data governance and artificial intelligence

Manager II, Data Engineering

• The Data Architect role supports the Enterprise Data & Information Management (EDIM) organization by architecting, designing, and guiding data strategies and frameworks that enable all Enterprise Data & Analytics (EDAS) initiatives.
• Develop cloud data strategies and design data models, ETL/ELT pipelines, and data lake/warehouse solutions.
• Create and optimize conceptual, logical and physical data models, implementing data migration strategies, and ensuring the secure and efficient storage of company data.
• Develop and maintain architectural solutions that support scalable and secure data ingestion in Azure cloud environments, as well as the consumption of data products for operational analytics and AI/GenAI-enabled solutions.
• Shape the organization’s data strategy, drive innovation, and deliver scalable, high‑performing analytics, machine learning, and AI solutions.

Data Architect

Procurement

• To plan, supervise and lead efforts to identify, investigate, and select direct and indirect sources for candidate talent pools based on strategic business needs.
• Manage the day-to-day work required to create talent pipelines that ensure staffing needs are pro-actively positioned for current and future business requests.
• Lead efforts to work collaboratively with cross functional teams to develop and maintain ongoing relationships and partnerships with hiring leaders, candidate pools and peer partners to deliver candidates for NFCU hiring needs.

Supervisor, Talent Scouts – Sourcing & Market Intelligence

Risk

• Support the development and maturity of the organization’s Strategy, Risk Appetite, and Risk Reporting function
• Serve as subject matter expert in design and production of enterprise risk reports
• Collaborate with business units to transform data into clear risk insights
• Introduce and expand automation initiatives to reporting processes

Principal Risk Analyst – Reporting and Metrics

Operations

• The Communications Strategist serves as a trusted communications partner to internal department teams and senior leaders, supporting how Branch Operations engages, informs, and connects with its team members.
• This role will support a unified communications strategy grounded in quality, value, and standards.
• Assist in maintaining department-wide voice and branding while customizing routine to moderately complex communications for leadership and business partners.
• Works on assignments requiring considerable judgment and initiative.

Communications Strategist I – Branch Operations

Product Manager

• Lead initiatives in Consumer Lending to improve member engagement and satisfaction
• Develop actionable recommendations based on market research and member insights
• Collaborate with senior stakeholders and partner teams to align with business objectives
• Manage product features from ideation to post-delivery maintenance

Senior Product Manager – Consumer Lending Experience

Data Scientist

• Provide independent data science, machine learning, and analytical insights using member, financial, and organizational data to support mission critical decision making for various areas of the organization.
• Understand business needs and identify opportunities for new products, services, and process optimization to meet business objectives through the use of cutting-edge data science.
• Create descriptive, predictive, and prescriptive models and insights to drive impact across the organization.
• Conduct complex work under minimal supervision and with wide latitude for independent judgment.
• Mentor lower level staff.

Principal Data Scientist – Model Risk Management

Product Marketing

• Serve as a marketing executional product owner within scrum teams, supporting lead product owner in translating vision and directing execution of holistic marketing strategy to ensure engaging messaging and creative assets for integrated campaigns, prospecting campaigns, engagement campaigns, and product launches
• Support the business, Chief Product Owner, lead Product Owner, and marketing leaders to identify opportunities to drive product adoption, engagement, retention, and cross-sell/up-sell/referral behavior in all paid, owned, and earned channels based on performance; continually prioritize initiatives
• Support cross-functional leads in strategizing on the implementation of a wide range of data-driven marketing initiatives including member insights, audience selection, trigger qualification, suppressions, and segmentation
• Assist lead Product Owners with the ownership and development of campaign briefs/user stories and contribute to data requirement briefs to execute a range of marketing campaigns through owned channels (such as email, push, and in-app messaging) and paid media (such as national and local broadcast, radio, display ads, online video, and search); collaborate with other marketing channel partners to drive desired business outcomes
• Contribute to the planning of the product marketing roadmap(s) by supporting the strategy around campaign execution and testing
• May act as product owner within marketing scrum teams; assist scrum masters and lead product owners with identifying and prioritizing the backlogs, refinement, and sprint planning to ensure alignment with product roadmaps and business unit stakeholder goals
• Shape acceptance criteria and marketing output standards with full scrum team to determine when marketing product or service meets the definition of done/ready with appropriate stakeholders within organization
• Support business-critical processes such as compliance review, marketing metrics, project management systems, agile processes, and stakeholder approvals
• Basic knowledge of Navy Federal's brand, products and services, research and competitive trends, in addition to member insights, to support marketing forecasting, third party vendors and opportunities that drive business goals
• Assist the lead product owners with evaluating and reporting on campaign performance, test results/learnings, and data insights to the product marketing group, business units, cross-functional partners, and all levels of leadership
• Assist in delivering compelling and effective communications/presentations to departmental and executive management, as well as socialization into all marketing activities
• Support the collaboration with the Chief Product Owner and lead Product Owner to manage advertising agency relationship, briefings and development and evaluation of media plans and paid media creative to ensure integrated strategies and campaigns are executed, optimized and delivering against business goals
• Collaborate and communicate with key corporate stakeholders, including Business Units as appropriate, with education on marketing concepts, process and tools, media constraints, and opportunities
• Contribute as needed to ad hoc initiatives which require expertise on campaigns and lifecycle management
• Perform other duties as assigned

Product Marketing Strategist I

Engineer

• Coordinate and facilitate all Agile Release Train events, which includes PI Planning, System Demo, Scrum of Scrums, PI Inspect & Adapt and PO Sync
• Act as the next level escalation for obstacles reported by Development Teams and strive to empower teams to remove impediments
• Work with the Program Team to resolve or escalate risks and issues and ensure collaboration in cross-train Scrum of Scrums

Release Train Engineer

Business Intelligence Developer

• Support business decisions by providing quantitative and qualitative data analysis and reporting of patterns, insights, and trends to leadership via dashboards and reports
• Analyze business problems and issues using business intelligence tools that incorporate data from internal and external sources
• Developing an understanding of business needs and objectives
• Solve a range of mostly straightforward problems with some increased scope and complexity
• Developing professional with basic skill set and proficiency with procedures and analysis techniques

Business Intelligence Analyst – Savings and Membership

Manager

• Support development and execution of division strategies aligned with business unit priorities.
• Translate division objectives into actionable plans with measurable outcomes.
• Monitor progress on initiatives, identify risks, and recommend corrective actions.
• Prepare reports and presentations to inform leadership decision-making.
• Partner with business unit stakeholders to lead standardization and alignment initiatives that enhance efficiency and effectiveness.
• Implement governance frameworks, performance metrics, and accountability structures.
• Foster collaboration across the business unit to ensure alignment with strategic goals.
• Mentor staff and promote a culture of innovation, transparency, and continuous improvement.
• Partner with centralized business unit finance teams and/or Finance to analyze and forecast division performance.
• Lead the division’s data strategy and utilize data to measure and track success of offerings.
• Identify cost optimization opportunities with a continued focus on the employee experience

Manager, Planning & Enablement – Benefits

Security Engineer

• Responsible for designing the framework of the information systems security infrastructure and setting the vision for cybersecurity systems based on Navy Federal's risk management strategy.
• Collaborate with stakeholders to identify security needs, assess system vulnerabilities, recommend appropriate security controls, oversee the implementation of security solutions and provide guidance on security best practices.
• Work independently to solve unique and highly complex problems that have broad impact on the business.
• Contribute to the development of functional strategy by recommending best practices and process improvements.

Senior Principal Security Architect

Platform Engineer

• To lead and manage the work for the implementation and support of infrastructure platforms for delivering applications.
• To manage scalable, reliable, and reusable platforms, tools, and environments for application development, deployment, and operations.
• The Manager II provides leadership to leaders and/or experienced professionals and is accountable for the performance and results of multiple related teams.
• Implements strategies by establishing operational objectives, policies and plans that effect immediate operations and may have department or organizational impact.

Manager II, Platform Engineering – Pega

• Lead and mentor teams of data scientists and analysts in developing advanced statistical models, algorithms, and data mining techniques translating business problems into advanced modeling approaches in support business initiatives
• Drive the evolution of our data science practices by implementing best practices in model development, validation, and deployment across various business units
• Collaborate with senior leadership and cross-functional teams to define strategic objectives, establish key performance indicators (KPIs), and prioritize projects that deliver actionable insights to the organization
• Communicate complex data-driven insights in a clear and concise manner to diverse audiences, fostering understanding and buy-in from stakeholders at all levels
• Manage multiple teams and/or specialized units to include resource planning, ensuring the execution of complex modeling initiatives; partner with leaders in analytics, engineering, and business domains to integrate models into workflows
• Analyze large complex datasets to extract actionable insights and present findings to stakeholders, using effective visualization and storytelling techniques
• Review complex code and analyses to ensure accuracy, scalability, and ethical alignment
• Ensure the continuous improvement of data quality and governance processes by collaborating with data engineering and IT teams
• Ensure appropriate use of advanced statistical techniques and manage model lifecycle governance
• Develop and manage budgets related to initiatives, ensuring effective resource utilization and alignment with organizational goals
• Coach teams on cutting-edge data science methods and foster a culture of experimentation and curiosity
• Research, evaluate, and integrate new data science technologies and methodologies to enhance the team's capabilities and drive innovation

Manager II, Data Science

Financial Planning and Analysis

• Drive a Financial Opportunity portfolio on signature products and initiatives, in collaboration with teams and leadership in various Navy Federal business units, including Real Estate Lending
• Maintain effective relationships with external stakeholders and drive initiatives that promote member financial opportunity
• Bring expertise on military and underserved segments to inform product design and execution
• Identify areas across the organization where innovations and improvements for military, veteran and underserved families might be beneficial
• Drive alignment and collaboration with business units and the Member Strategy Office
• Bring expertise to inform design, execution, and ensure data-backed decision-making includes financial opportunity priorities and Enterprise Strategy execution
• Support the SVP Financial Opportunity in delivering responsibility/accountability for Navy Federal’s Financial Opportunity strategy and initiatives
• Be a thought leader on creative and flexible solutions for products and financial services by identifying innovative technologies and analytical tools, relevant risks, and risk mitigation that can expand Navy Federal’s provision of banking services to military, veteran and underserved populations
• Provide strategic recommendations to the SVP Financial Opportunity and other senior leadership regarding opportunities to expand and meet the needs of military and veteran communities
• Prepare materials and assist the SVP Financial Opportunity with providing reports to Navy Federal’s executive team on a regular basis to update them on the status of Navy Federal’s financial opportunity initiatives
• Build and foster relationships with business unit leaders and enable/support business decisions through idea generation, thoughtful planning and execution, and strategic advising
• Establish credibility throughout Navy Federal as an effective spokesperson and developer of financial solutions for military, veteran and underserved populations
• Provide positive leadership through teaching, training, employee engagement, mentorship and influencing
• Drive enterprise change and learning by embracing new, flexible, and agile approaches to improve business performance and member service
• Develop, iterate, and execute short-term and long-term financial opportunity strategies by leveraging analytics and providing insights into innovative industry practices
• Leverage data to measure, track, and analyze the effectiveness of financial opportunity initiatives to report on progress and identify opportunities to inspire action, drive outcomes, and reinforce accountability throughout the organization
• Supervise and develop a small program team
• Perform other duties as assigned