Navy Federal Credit Union

Auditor

• Contribute to the planning and execution of IT audits
• Analyze and assess Navy Federal's technology infrastructure
• Develop risk-based audit objectives and scopes
• Prepare audit workpapers and reports

Senior IT Auditor

DevOps Engineer

• Respond to incidents and determine preventative solutions
• Troubleshoot complex reliability and performance issues
• Participate in 24x7 on-call rotation
• Automate manual processes, evolve monitoring tools, and develop technical documentation
• Support a highly available and large-scale environment
• Lead integration of other Navy Federal Enterprise technologies
• Research, evaluate, recommend, and implement solutions that align with business needs and objectives
• Use holistic knowledge of all products in the information technology ecosystem to help plan how new systems will be built and integrated
• Review solutions to ensure alignment with customer objectives, organization guidelines/benchmarks and industry best practices
• Create operational artifacts, play/run-books and Service Level Agreement/Objective documents
• Provide technical assistance (swarm/pair) routinely with other engineers
• Identify potential problems in design, quality, or operation and initiate discussions/corrective action
• Identify opportunities to effectively mitigate risk and improve performance and functionality
• Drive system testing including evaluation, verification & validation activities
• Install, maintain, configure, and monitor systems infrastructure and container infrastructure on a widely distributed network
• Provide forward thinking technical expertise in current and emerging technologies, trends and practices
• Perform other duties as assigned

Platform Engineer – Site Reliability Engineering

Risk

• Responsible for overseeing the identification, assessment, and mitigation of technical risks across the organization's systems, infrastructure, and technology stack.
• Working closely with cross-functional teams to implement strategies that minimize risks while ensuring compliance with internal policies and external regulations.
• Identify, evaluate, and mitigate technical risks associated with projects, systems, or technologies within the organization.
• Combining technical expertise, risk management skills, and leadership to ensure that technical risks are managed effectively.
• Safeguarding the company's operations, data, and reputation.
• Work independently to interpret and develop solutions to complex business challenges that have a significant impact on the function or branch.

Principal Operational Risk Analyst – Technology Risk

SDET

• Performs, documents, and leads large test teams in executing integration, regression, and functional testing of the most complex and most highly integrated systems to ensure compliance with system requirements or use cases by following Navy Federal test practices and policies and utilizing approved testing tools.
• Writes highly complex test plans using expert level technical knowledge related to testing.
• Conducts the analysis of functional and technical requirements and the creation and editing of test cases for new or modified systems.
• Detects and documents defects/bugs identified during testing and recommend prioritization for solutioning defects.
• Acts as mentor for peers on most complex testing processes.
• Independently creates, runs and trouble shoots test automation scripts for complex systems under test.

Senior Test Engineer

Analyst

• Responsible for collecting and analyzing business needs and requirements as tied to continual enterprise data and technology transformation
• Collaborate with junior and senior stakeholders to understand business priorities and value across multiple business areas across the enterprise
• Promote "art of possible" mindset and challenge the status quo as the organization transforms
• Compile, research, analyze, and document data and business requirements, workflow / processes, and functionality
• Conduct complex work with latitude for independent judgment and decision making

Business Transform Analyst II

• Lead the response and analysis of insider threat incidents and alerts
• Enhance the insider threat program by creating and tuning alert content
• Integrate new data sources and identify trends and gaps
• Recommend technology and process solutions
• Collaborate with various teams to conduct investigations and ensure compliance
• Deliver insider threat reports and mentor junior analysts

Insider Threat Analyst III

Systems Engineer

• To coordinate and conduct moderately complex system analyses through data acquisition and modeling.
• To Identify, coordinate, document, and implement business requirements by determining solutions that enhance business systems, as well as provides support to business operations and processes under general supervision.
• To analyze business needs to develop and implement solutions that leverage systems and processes with a moderate degree of latitude.
• Work with the business to understand their needs, related to information technology and enhance business process by promoting new functionality.
• Using working knowledge of the organization's technology infrastructure and specific software applications, assist the business to implement strategic vision through technology.

Business Systems Analyst II

Business Intelligence Developer

• Support business decisions by providing quantitative and qualitative data analysis and reporting of patterns, insights, and trends to leadership via dashboards and reports
• Analyze business problems and issues using business intelligence tools that incorporate data from internal and external sources
• Developing an understanding of business needs and objectives
• Solve a range of mostly straightforward problems with some increased scope and complexity
• Developing professional with basic skill set and proficiency with procedures and analysis techniques

Business Intelligence Analyst

Data Scientist

• Responsible for overseeing a team of model, data and AI specialists focused on assessing the effectiveness of data governance, data management, model risk management, AI governance and related technology and analytical processes and controls across First Line Management and Second Line Risk Management.
• Develops audit strategies, ensures high‑quality execution of complex audits, and provides deep subject‑matter expertise in data and model risk as well as new and emerging areas of artificial intelligence and agentic AI.
• Aligns audit activities with organizational risk priorities and regulatory expectations.
• Leads the development and continuous enhancement of risk‑based coverage models, testing frameworks, and standardized evaluation criteria—in partnership with Internal Audit leadership—to ensure consistent, repeatable, and risk‑sensitive audit approaches across data and model risk areas.
• Ensures the audit program delivers actionable insights that strengthen risk management, control effectiveness, and operational resilience.

Manager II, Data Science – Model Audit

Artificial Intelligence

• Responsible for assessing and managing technical risks across the organization’s environments.
• Works closely with cross-functional teams to identify and analyze emerging technology risks, implement risk management strategies, and maintain compliance with industry standards and regulations.
• Plays a key role in developing frameworks for A.I. risk identification, evaluation, mitigation, and control.
• Responsible for understanding the A.I. technological landscape, implementing model development and deployment.
• Work under minimal supervision and use complete understanding of business needs and objectives to support projects.
• Advanced skill sets and proficiency with Artificial Intelligence and machine learning techniques.

Principal Technical Risk Analyst, AI/ML

• Support advanced analytics and predictive modeling that informs member growth, market potential, and branch network strategy.
• Apply statistical, machine learning, and spatial analytics techniques to large enterprise datasets to identify patterns, forecast demand, and generate actionable insights for strategic planning.
• Work closely with principal data scientists and geospatial analysts to develop models and analytical frameworks that enhance location intelligence, behavioral analytics, member insights, and market opportunity assessment.
• Develop and evaluate predictive models to estimate member growth, market potential, and branch demand.
• Apply statistical and machine learning techniques to identify drivers of member acquisition and engagement, member and market behavior, and value of a market.
• Support model validation, performance assessment, and documentation.
• Analyze member demographic, behavioral, and geographic data to generate market insights.
• Contribute to market sizing, segmentation, and opportunity analyses.
• Support development of demand and growth forecasting methodologies.

Intern – Data Scientist

Customer Support

• To offer eligible Service Members currently approved to participate in the DoW SkillBridge program the opportunity to gain first-hand experience and insight into Navy Federal’s business, technology, resources, and procedures by providing support in focused areas, applying knowledge and education.
• Participate in a collaborative, team driven network, and interact with multiple departments.
• Utilize and further develop technical and soft skills, business knowledge, analytical techniques, and creative problem-solving abilities.
• Provide professional execution of day-to-day tasks and special projects while working within established standards, policies, and procedures.

Business Support Specialist I

Vice President

• Lead and manage an enterprise program team focused on planning, managing and governing key initiatives and enterprise capabilities
• Lead and facilitate cross functional planning team that can build the view, and support planning discussions among the owners of the work, to include resources, dependencies and sequencing across portfolios
• Coordinate and synchronize portfolios via regular planning sessions to provide a common understanding of the current work streams, backlog and outcomes
• Monitor processes, tasks, and metrics associated with the enterprise project portfolios, and measure performance against the baseline scope, budget, time, and resources
• Develop best governing practices and principles to increase performance and lower operating costs to ensure optimal enterprise efficiencies
• Ensure transparency regarding the status of enterprise project portfolios to enable fact-based decision making by leaders
• Provide quality assurance, content support and thought partnership to the senior executives and business sponsors for the organization's key initiatives

Assistant Vice President, Enterprise Portfolio

• Define and execute the technology and systems strategy for the Business Unit, aligned with enterprise technology direction and business objectives.
• Serve as a trusted advisor to the Business Unit leadership on technology capabilities, roadmaps, and investment decisions.
• Lead, mentor, and develop high-performing technology and systems teams, fostering a culture of innovation, accountability, and continuous improvement.
• Drive simplification and consistency across member-facing and employee-facing systems and processes.
• Ensure a friction-reduced experience across the mortgage life cycle—from application and underwriting through closing and servicing.
• Advocate for innovation/design thinking, usability, and automation to reduce manual effort and improve cycle times.
• Oversee core platforms, integrations, data flows, and supporting tools.
• Partner with Enterprise Technology to ensure system reliability, performance, scalability, and security.
• Lead modernization initiatives, including cloud and artificial intelligence adoption, workflow automation, and API-driven integrations where appropriate.
• Collaborate with Risk, Compliance, Enterprise Technology and Legal to ensure systems support regulatory requirements and operational needs.
• Translate business needs into clear technology requirements and prioritized delivery roadmaps.
• Align strategic vendor strategies and contracts to support long-term capability, flexibility, and cost efficiency.
• Ensure technology solutions comply with regulatory, security, privacy, and data governance standards applicable to financial services.
• Establish strong controls, documentation, and audit readiness across systems and processes.
• Manage technology risk, change management, and business continuity planning.
• Perform other duties as assigned.

Vice President, Technology & Systems

• Provide independent data science, machine learning, and analytical insights using member, financial, and organizational data to support mission critical decision making for various areas of the organization.
• Support marketing campaigns (e.g. email campaigns) using data analysis to monitor model decisions and impact.
• Understand business needs and identify opportunities for new products, services, and process optimization to meet business objectives using cutting-edge data science.
• Create descriptive, predictive, and prescriptive models and insights to drive impact across the organization.
• Conduct work assignments of increasing complexity, under moderate supervision with some latitude for independent judgment.
• Intermediate professional within field; requires moderate skill set and proficiency in discipline.