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Navy Federal Credit Union

Principal Business Process Optimization Analyst

Navy Federal Credit Union

Principal Business Process Optimization Analyst at Navy Federal overseeing strategic process transformation and improvement across business units. Leading projects and advising senior leadership to align processes with enterprise goals.

Posted 7/13/2026full-timePensacola • Florida, Virginia • 🇺🇸 United StatesLead💰 $96,900 - $141,600 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in business process improvement and transformation, leveraging advanced skills in process automation, benchmarking, and strategic alignment. Possesses strong analytical and organizational capabilities to drive initiatives that enhance operational efficiency and compliance.

Highest-signal resume keywords
Business Process ImprovementProcess Automation ToolsEnterprise Process DesignLean Six Sigma CertificationStrategic Influence

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Process Improvement MethodologiesBenchmarkingBusiness Case DevelopmentROI ModelingProcess Maturity ModelsCapability FrameworksGovernance and ComplianceAnalytical SkillsProcess DesignContinuous Improvement
Soft Skills
Organizational SkillsPlanning SkillsTime ManagementAdvising Senior LeadershipStrategic Influence
Certifications & Qualifications
Lean Six Sigma CertificationCertified Business Process Professional (CBPP)Certified Lean Practitioner
Industry Keywords
Process TransformationEnterprise GoalsContinuous Improvement CultureBusiness AnalysisOptimization Certification

About the role

Key responsibilities & impact
  • Responsible for driving strategic process transformation initiatives across business units.
  • Applies deep expertise in process improvement methodologies to solve complex business challenges and align process design with enterprise goals.
  • Leads high-impact projects, advises senior leadership, and champions a culture of continuous improvement.

Requirements

What you’ll need
  • 7+ years of experience in business process improvement or business analysis.
  • Subject matter expert within the area of specialization with understanding of interrelationships of different disciplines.
  • Significant experience in enterprise process design and transformation.
  • Significant experience in process automation tools and technologies.
  • Advanced experience in benchmarking and competitive analysis.
  • Advanced experience in business case development and ROI modeling.
  • Advanced knowledge of strategic alignment of process initiatives.
  • Advanced knowledge of governance and compliance in process management.
  • Advanced knowledge of process maturity models and capability frameworks.
  • Advanced skill in senior-level advising and strategic influence.
  • Advanced organizational, planning and time management skills.
  • Advanced research and analytical skills.
  • Bachelor’s Degree in Business, Operations, or related field or equivalent combination of training, education and experience.
  • Related optimization certification.
  • Master’s Degree in related field or equivalent combination of training, education and experience (desired).
  • Lean Six Sigma certification, Certified Business Process Professional (CBPP), or Certified Lean Practitioner (desired).

Benefits

Comp & perks
  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development