Navan

Consultant

• Provide first-class travel support via chat, phone and email
• Keep your knowledge of suppliers, destinations and systems up to date
• Quickly assess customer needs, urgency and preferences
• Carefully handle hotel, flight, car rental and train bookings
• Advise customers on self-service options in the Navan platform and app
• Respond promptly while meeting SLA requirements
• Comply with company and client policies to ensure global compliance
• Provide feedback to stakeholders on progress toward goals and key processes
• Participate in team meetings on products, suppliers and industry updates
• Stay informed about travel industry best practices
• Maintain attendance, complete assigned training and meet performance metrics

Business Travel Consultant, Business Travel Expert

Solutions Engineer

• You will work closely with Account Executives (AEs) and Sales Leaders to develop strategies for new business opportunities in your territory.
• You qualify opportunities using our “Lean, Pivot, Walk” methodology and support Account Executives in driving them through the pipeline to closure.
• You support AEs in understanding the Navan solution, conduct platform demos, and provide valuable competitive analysis.
• You present Navan’s value proposition to Travel Managers and tailor our solution to their specific pain points and primary value drivers.
• You act as an interface to various personas within target organizations, especially contacts with deep travel-industry expertise.
• You represent Navan’s products and services accurately and assist with needs analysis for large, complex organizations.
• You support your team in growing revenue and achieving monthly and quarterly quotas.
• You lead Proof of Concepts (PoCs) to accelerate decision-making, including: User Access Testing, workshops (Finance, IT, Sustainability, etc.), and Business Value Assessment.

Enterprise Solutions Consultant

• Partner with the AE and Sales Leader to develop strategies for new business opportunities within your assigned territory
• Qualify opportunities with our Lean, Pivot, Walk methodology, and help Account Executives move opportunities through their pipeline to close
• Support AE's in learning Navan solution, demoing the platform, and providing them with competitive insights
• Pitch Navan value proposition and solution to Travel Managers, framing our solution for their pain points and the value drivers they care most about
• Interface with multiple personas within target organizations, especially those with deep travel industry experience
• Articulate Navan’ products and services, helping to scope fit for large, complex organizations
• Help grow sales for the team you are supporting, exceeding the monthly and quarterly sales quotas
• Run proof of concepts to expedite evaluation process;
• User Access Testing
• Workshops (finance, IT, Sustainability, etc.)
• Business Value Assessment

• Assist our travelers with best-in-class travel support through multiple contact channels: chat, call and email.
• Maintain extensive supplier, destination and system knowledge.
• Make quick and accurate analyses of customer needs, persona and level of urgency.
• Provide accurate information for hotel, flight, car and rail bookings, as required
• Support users with self-service of the Navan platform and app where possible.
• Respond to customers within SLA expectations and requirements.
• Follow company and customer travel and expense procedures and policies in addition to global compliance procedures.
• Provide regular feedback to stakeholders on the progress of goals and performance of key operating processes.
• Participate in team meetings to stay up to date with new product launches, supplier updates, and industry changes.
• Build upon your travel industry knowledge to continue to set the standard for best-in-class travel support.
• Adhere to attendance policy and complete all assigned training.
• Meet individual performance metrics in support of the organization and company business objectives.

Business Travel Consultant

Frontend Engineer

• Architect Micro-Frontend Infrastructure: Design and evolve micro-frontend platform using Module Federation in React & Angular. Create and maintain shared NPM packages enforcing consistency and patterns across the organization. Drive team collaboration through architectural governance, code review processes, and cross-functional alignment.
• Drive Developer Platform Strategy: Create developer tools and automation that streamline workflows and boost productivity across engineering teams. Design AI-enabled tooling to accelerate development processes, including intelligent code generation, automated testing, and smart debugging capabilities. Author technical documentation and mentor engineers through code reviews.
• Enable AI/ML Platform Capabilities: Partner with AI teams to build integration, model management workflows, and AI-assisted tools. Design standardized AI components with contract-based messaging to reduce integration time.
• Drive Reliability & Performance: Lead optimization initiatives to reduce bundle size and costs. Spearhead framework migrations delivering critical security fixes. Implement performance monitoring and optimization strategies that reduce latency and improve load times.

Business Travel Consultant, Business Travel Expert

Enterprise Solutions Consultant

Enterprise Solutions Consultant

Business Travel Consultant

Frontend Architect