Nasstar

Business Analyst

• Gather and manage backlog of requirements
• Prioritise and plan sprints
• Facilitate scrum ceremonies
• Remove impediments and support the team
• Bridge business and technical team

Senior Business Analyst

ServiceNow

• Own the end-to-end ServiceNow platform strategy, ensuring alignment with enterprise architecture, transformation plans, and evolving business requirements.
• Oversee configuration, customisation, and optimisation across CSM, SMP, ITOM, AI Assist and other modules, ensuring best practice.
• Drive platform governance including development frameworks, sprint quality standards, version control, release planning, and design/architecture assurance.
• Identify and champion automation and AI opportunities, including NowAssist, generative AI, and workflow automation to enhance service efficiency and user experience.
• Ensure platform security, regulatory compliance (GDPR, ISO standards), and robust resilience across environments.
• Oversee integrations and API strategies in partnership with architects and technical teams.
• Manage Platform change and risk
• Support our multidisciplinary ServiceNow team (Architects, Developers, Administrators) fostering a strong engineering culture and continuous improvement.
• Mentor team members and ensure clear performance governance, role clarity, and skills progression.
• Act as the senior escalation point for issues, ensuring timely and effective resolution.
• Partner with business leaders, product owners and senior managers to gather requirements, shape demand, and translate priorities into a clear roadmap.
• Collaborate with the CTO and CIO on customer facing innovation, portals, and operations
• Work with the Head of Internal IT to ensure underlying infrastructure supports platform performance and availability.
• Support the ServiceNow User Forum and cultivate a network of ServiceNow champions across the organisation.
• Define and track KPIs including stability, uptime, adoption, feature utilisation, and time to value metrics.
• Provide regular reporting, insight, and improvement recommendations to the CIO and senior leadership team.
• Ensure strong patching, vulnerability management, access controls, and compliance processes.
• Drive the adoption of AI, automation, and workflow optimisation using the latest ServiceNow capabilities.
• Lead the creation of AI driven user stories, agent models, and governance practices to safely scale AI across business functions.
• Champion a culture of experimentation, modern engineering, and platform innovation

ServiceNow Platform Owner

Artificial Intelligence

• Own overall P&L responsibility for the Practice Area
• Set and monitor revenue, margin, and pipeline targets
• Work closely with Sales leadership and sellers to drive pipeline growth
• Define and maintain a consistent go-to-market narrative across the Practice Area
• Enable Sales and Marketing with outcome-led propositions
• Set the strategic direction and continuously evolve the service portfolio across AI adoption, productivity, and communications
• Accountable for delivery quality and customer outcomes across all projects and managed services
• Lead, coach, and develop the three Practice Leads
• Build a high-performance culture, address capability gaps, sponsor training and recruitment, and ensure succession planning across the Practice Area

Practice Director – AI Business Solutions

AI Engineer

• Own overall P&L responsibility for the Practice Area.
• Set and monitor revenue, margin, and pipeline targets.
• Work closely with Sales leadership and sellers to drive pipeline growth, shape opportunities, and support strategic deals.
• Ensure predictable performance through disciplined commercial management.
• Define and maintain a consistent go-to-market narrative across the Practice Area.
• Enable Sales and Marketing with outcome-led propositions.
• Own senior engagement with Microsoft and relevant partners to ensure alignment, programme leverage, and effective joint execution.
• Set the strategic direction and continuously evolve the service portfolio across AI adoption, productivity, and communications.
• Maintain standards, manage escalations, and embed continuous improvement across all projects and managed services.
• Lead, coach, and develop the three Practice Leads.

Practice Director – Microsoft Cloud, AI Platforms

People Operations

• Partnering with business leaders across your allocated business areas, you'll provide pragmatic, commercially focused people advice across the full employee lifecycle.
• You'll build trusted relationships with managers, helping them navigate employee relations matters, organisational change, workforce planning and performance, whilst ensuring an exceptional employee experience.
• This is a varied, fast-paced role requiring someone who is comfortable working in ambiguity, balancing operational priorities with longer-term people initiatives, and providing practical solutions to complex people challenges.

People & Culture Partner – 6 months FTC

Manager

• Act as the senior client-facing point of accountability for all assigned engagements, managing relationships from programme level through to individual workstream sponsors.
• Lead engagement planning, mobilisation, and delivery oversight across data, AI, and digital transformation projects, applying appropriate methodology and governance frameworks.
• Maintain project controls including RAID logs, change control, status reporting, and financial tracking; provide early-warning escalations to senior leadership where required.
• Support the commercial health of engagements — forecasting revenue, monitoring margin, managing scope variations, and collaborating with account teams on renewals and extensions.
• Drive stakeholder management plans; communicate programme status, risks, and decisions with clarity to both client and internal audiences, escalating appropriately.
• Manage and influence cross-functional teams including internal delivery squads, third-party vendors, and client-side resources on a matrix management basis.
• Ensure smooth sales-to-delivery handover, working closely with Solutions Architects and Account Managers to validate scope, resource plans, and commercial structures before mobilisation.
• Contribute to Colibri's delivery practice — identifying improvement opportunities, sharing lessons learned, and helping to evolve engagement management standards and tooling.
• Support business development activities including contributing to proposals, Statements of Work, and client presentations as the delivery authority.
• Ensure timely and accurate revenue recognition in collaboration with finance, maintaining discipline around milestone achievement, purchase orders, and invoicing.
• Act as cultural ambassadors — both externally with clients and internally across our delivery teams. The way an EM shows up directly shapes how our people feel and how our clients experience Colibri.

Engagement Manager

• Define, improve and standardize the requirements-gathering process.
• Shape product vision and backlogs by working closely with our clients' Product Owners.
• Write clear, testable user stories and acceptance criteria in collaboration with internal and external technical stakeholders (Solution Architects, Software Engineers, QA).
• Facilitate discovery workshops with technical and non-technical stakeholders to advance product development and identify new opportunities.
• Contribute to winning new contracts by engaging with prospective clients during pre-sales activities.
• Support and mentor less-experienced team members.

Business Development Rep

• Identify, engage, and close new logo opportunities across targeted industries using Microsoft Data and AI solutions.
• Lead consultative sales cycles focused on business transformation enabled by Microsoft technologies, including Azure Data, AI, and analytics platforms.
• Build and maintain strong relationships with Microsoft account teams, Partner Development Managers, and solution specialists to Co-Sell and drive joint success.
• Work with Account Directors to identify and deliver cross-sell and upsell opportunities within existing customers to expand Microsoft solution adoption.
• Work with marketing, pre-sales, and delivery teams to design and execute targeted go-to-market strategies, campaigns, and solution offerings.
• Deliver compelling solution presentations and demonstrations to business and technical audiences.
• Own the sales cycle from prospecting to closure, including qualification, solution shaping, commercial negotiation, and handover to delivery.

Business Development Manager

Data Engineer

• Vous servirez de passerelle entre une architecture technique complexe et la valeur commerciale stratégique.
• Vous serez la principale autorité technique pour nos clients.
• Agir en tant que partenaire stratégique principal auprès des responsables métiers clients.
• Piloter le développement d'architectures de données complexes et à grande échelle.
• Superviser les performances de livraison de plusieurs équipes.
• Diriger le tri et la résolution des incidents critiques de la plateforme.
• Mettre en œuvre des cadres de gouvernance robustes et des contrôles de conformité.
• Promouvoir une culture organisationnelle de partage des connaissances.
• Influencer la santé à long terme de l'organisation.

Senior Business Analyst

ServiceNow Platform Owner

Practice Director – AI Business Solutions

Practice Director – Microsoft Cloud, AI Platforms

People & Culture Partner – 6 months FTC

Engagement Manager

Senior Business Analyst

Business Development Manager

Principal Data Engineer – Contractuel