Myriad Genetics

Customer Support

• The Patient Advocate will be on the front lines and will act as the face of the organization for our customers including clinics, physicians, medical staff, and patients.
• Responsible for coordinating testing services for patients by reviewing test request forms and additional documentation submitted with a patient specimen to ensure accurate and timely testing.
• Working with healthcare providers to complete the required documentation and sample submission.
• Confirming insurance eligibility and benefit levels.
• Communicating with patients to explain insurance coverage benefits and test information including process and turnaround time.
• Employee will be on the phone approximately 60-80% of the time.
• Independently manage assigned work and meet production and quality metrics.
• Be the hub across all departments: work with the technology, revenue cycle, field sales, and lab teams on prompt handling of orders and billing processes.
• Identify issues and trends and collaborate with your team and leadership to develop best practices to ensure we are providing the best service and experience to all customers.
• Participate in the Quality Assurance plan.
• Comply with applicable CLIA and HIPAA regulations.

Mental Health Customer Service Representative

Account Executive

• Sales Execution: Manage full lifecycle of the product sales process, including new business development and lead-generation via programs and other initiatives.
• Account Development: Build and maintain strong relationships with key OB/GYN, Primary Care, Internal Medicine and other clinicians, including community practices, academic centers, and integrated delivery networks.
• Strategic Territory Management: Develop and execute territory plans to exceed sales goals.
• Clinical Education: Deliver compelling presentations on Myriad hereditary cancer screening, genomics, and precision and personalized insights.
• Cross Functional Collaboration: Collaborate with marketing team on the development and continuous improvement of sales and marketing collateral.
• Market and Competitor Intelligence: Monitor competitive activity and provide actionable insights to internal stakeholders and partners to drive and improve strategy and execution.

Sales Executive – Hereditary Cancer Screening

Marketing

• Own Myriad’s global marketing vision and strategy, aligning brand, portfolio, and go-to-market priorities to enterprise growth objectives.
• Drive downstream commercial marketing across all franchises, ensuring differentiated positioning, demand generation, and measurable revenue impact.
• Partner with Product, Sales, and Medical leaders to translate innovation into compelling market narratives that resonate with clinicians, payers, and health systems.
• Establish clear KPIs tied to pipeline creation, adoption, brand health, and commercial performance.
• Serve as Myriad’s chief brand steward, responsible for brand architecture, messaging consistency, and reputation management globally.
• Lead corporate communications, including external communications, executive messaging, thought leadership, media relations, crisis communications, and internal communications alignment.
• Shape and articulate Myriad’s enterprise story—who we are, where we are going, and why it matters—to external and internal audiences.
• Partner closely with Investor Relations, Legal, and the ELT on sensitive communications and high-visibility moments.
• Build, lead, and inspire a high-performing global organization, including senior leaders across:
• Oncology Marketing
• Women’s Health Marketing
• Mental Health Marketing
• Digital Marketing & Demand Generation
• Brand & Creative
• Corporate & Internal Communications
• Elevate marketing and communications capabilities through modern operating models, data-driven decision-making, and best-in-class talent.
• Act as a trusted advisor to the ELT, bringing an external perspective on market trends, competitive dynamics, and brand risk/opportunity.
• Champion modern, AI-enabled marketing capabilities, including personalization, lifecycle marketing, and omnichannel engagement.
• Leverage data, analytics, and customer insights to continuously optimize messaging, channel mix, and ROI.
• Ensure Myriad’s digital presence reflects a contemporary, credible, and differentiated leader in precision medicine.

Senior VP, Global Marketing

• Sales Execution: Manage full lifecycle of the product sales process, including new business development and lead-generation via programs and other initiatives.
• Apply a consultative approach to identify customer needs, present solutions, and close business.
• Account Development: Build and maintain strong relationships with key oncology accounts, including community practices, academic centers, and integrated delivery networks.
• Identify, develop, and manage commercial relationships with key opinion leaders in oncology and other key healthcare professionals.
• Attend local trade shows, industry conferences and networking events.
• Strategic Territory Management: Develop and execute territory plans to exceed sales goals.
• Identify and capitalize on commercial opportunities for growth within a specific region or geography – predominately in the traditional out-patient practices, but also inclusive of institutions, local insurance payors, physician groups, long term care facilities, etc.
• Clinical Education: Deliver compelling presentations on Myriad hereditary and precision oncology solutions to oncologists, surgeons, and healthcare teams.
• Cross Functional Collaboration: Collaborate with the marketing team on the development and continuous improvement of sales and marketing collateral.
• Partner with medical affairs, operations, payer markets, and other internal teams to support seamless product adoption and integration.
• Market and Competitor Intelligence: Monitor competitive activity and provide actional insights to internal stakeholders and partners to drive and improve strategy and execution.
• Compliance: Adhere to all regulatory and company guidelines in promotional activities.

Sales Executive – Bilingual

• Sales Execution: Manage full lifecycle of the product sales process, including new business development and lead-generation via programs and other initiatives.
• Account Development: Build and maintain strong relationships with key oncology accounts, including community practices, academic centers, and integrated delivery networks.
• Identify, develop, and manage commercial relationships with key opinion leaders in oncology and other key healthcare professionals.
• Attend local trade shows, industry conferences and networking events.
• Strategic Territory Management: Develop and execute territory plans to exceed sales goals.
• Identify and capitalize on commercial opportunities for growth within a specific region or geography – predominately in the traditional out-patient practices, but also inclusive of institutions, local insurance payors, physician groups, long term care facilities, etc.
• Clinical Education: Deliver compelling presentations on Myriad hereditary and precision oncology solutions to oncologists, surgeons, and healthcare teams.
• Cross Functional Collaboration: Collaborate with the marketing team on the development and continuous improvement of sales and marketing collateral.
• Partner with medical affairs, operations, payer markets, and other internal teams to support seamless product adoption and integration.
• Market and Competitor Intelligence: Monitor competitive activity and provide actionable insights to internal stakeholders and partners to drive and improve strategy and execution.
• Compliance: Adhere to all regulatory and company guidelines in promotional activities.

Sales Executive

Manager

• Identify, develop and implement sustainability strategies for the company in alignment with business goals.
• Design and implement programs addressing carbon reduction, energy efficiency, waste management, and sustainable supply chain practices.
• Monitor and report on sustainability metrics and performance using frameworks such as CDP, SASB, or TCFD.
• Lead the company’s sustainability reporting efforts internally and externally.
• Collaborate with internal departments (e.g., Operations, Legal, Finance, HR) to integrate sustainability into core operations.
• Direct climate action planning and emission reduction initiatives and strategies.
• Develop processes and procedures to accurately measure and report carbon emissions in accordance with GHGP and any related compliance requirements.
• Develop processes and procedures to perform climate risks assessments and identify risk mitigation measures in accordance with the TCFD.
• Proactively monitor and identify global market developments and corporate benchmarking for environmental best practices.
• Conduct research and stay updated on industry developments and advancements in sustainable practices.
• Lead efforts to engage internal stakeholders and employees to foster a culture of sustainability within the company.
• Contribute to the development of company-wide policies and procedures related to environmental sustainability.

Sustainability Manager

General Counsel

• Provide day-to-day legal advice on HIPAA Privacy, Security, and Breach Notification Rules, including advice on Business Associate Agreements, Data Processing Agreements and other documents supporting business needs.
• Advise on the use, disclosure, and protection of PHI across diagnostics, laboratory operations, and commercial activities.
• Advise on compliance with CCPA, GDPR, and emerging U.S. state privacy laws, including supporting projects and contracts involving consumer or non-HIPAA-regulated personal data.
• Support privacy incident and breach assessments, response, and remediation.
• Partner with Compliance, Information Security, IT, and Operations on HIPAA-related matters.
• Serve as a solution-oriented legal partner to product, commercial, R&D, and operational teams.
• Assist in managing matters as they arise in assigned business units, working closely with external counsel when necessary.
• Collaborate with business units to identify and manage legal risks associated with day-to-day operations.
• Translate privacy requirements into workable, business-aligned guidance.
• Support contracts, initiatives, and projects involving healthcare data and patient information.
• Educate internal stakeholders on HIPAA and healthcare privacy requirements in clear, accessible language.
• Develop or contribute to training materials, guidance documents, and FAQs.
• Demonstrate curiosity and willingness to learn about emerging privacy issues in diagnostics, digital health, and data-driven healthcare.
• Support legal leadership on privacy topics beyond HIPAA as the business evolves.
• Stay current on relevant regulatory developments impacting healthcare data.
• Participate in cross-functional teams and projects to provide legal insights and support.
• Assist in overseeing regulatory compliance initiatives.
• Monitor important developments in applicable law in jurisdictions across the country.

Senior Corporate Counsel, Privacy & Regulatory

• Manage full lifecycle of the product sales process, including new business development and lead-generation via programs and other initiatives.
• Apply a consultative approach to identify customer needs, present solutions, and close business.
• Build and maintain strong relationships with key oncology accounts, including community practices, academic centers, and integrated delivery networks.
• Identify, develop, and manage commercial relationships with key opinion leaders in oncology and other key healthcare professionals.
• Develop and execute territory plans to exceed sales goals.
• Deliver compelling presentations on Myriad hereditary and precision oncology solutions to oncologists, surgeons, and healthcare teams.
• Monitor competitive activity and provide actionable insights to internal stakeholders and partners to drive and improve strategy and execution.

Senior Sales Executive

• Sales Execution: Manage full lifecycle of the product sales process, including new business development and lead-generation.
• Account Development: Build and maintain strong relationships with key oncology accounts, including community practices, academic centers, and integrated delivery networks.
• Strategic Territory Management: Develop and execute territory plans to exceed sales goals.
• Clinical Education: Deliver compelling presentations on Myriad hereditary and precision oncology solutions to oncologists, surgeons, and healthcare teams.
• Cross Functional Collaboration: Collaborate with the marketing team on the development and continuous improvement of sales and marketing collateral.
• Market and Competitor Intelligence: Monitor competitive activity and provide actionable insights to internal stakeholders.

Analyst

• Effectively communicate problems, root causes, and proposed solutions to the Analytics team and stakeholders.
• Develop and adhere to a cadence of timely reporting and delivery of business analysis to stakeholders, including reporting key metrics.
• Present root cause analysis data findings with conciseness and recommendations following a data story format.
• Build data models and dashboards to support consistent, accurate and timely analysis.
• Develop a thorough understanding of reporting systems, billing and analytic processes and payor-specific reimbursement and billing requirements.

Revenue Cycle Analyst II

• Serve as the primary contact for assigned areas and strategic accounts, including Surgeons, Oncologists, and Genetic counseling groups.
• Handle inbound inquiries, billing, order management, and supporting Field Sales and internal teams.
• Manage key accounts, implement projects on optimization/retention, and ensure customer satisfaction through proactive decision-making and problem resolution.
• Partner with strategic accounts to ensure education and positive experiences through proactive contact, reviews, and goal-setting.
• Participate in onboarding and service implementation, ensuring smooth workflows and provider education for long-term success.
• Drive account growth through efficient workflows, process improvements, tailoring approaches to each account's needs and helping develop new features and services.
• Use data to improve processes, track progress, and identify engagement opportunities.
• Clearly articulate customer needs to internal teams, ensuring alignment and customer success.
• Set and deliver on achievable milestones to support growth of the Oncology Business Unit.
• Collaborate creatively to improve processes and drive growth, using team insights and data.
• Leverage CRM tools and applications to drive ongoing operational enhancements.
• Take initiative on projects, collaborate effectively, and mentor team members to ensure success.
• Contribute to strategic vision and adapt sales and support strategies to meet customer needs effectively.

Associate Sales Rep – Oncology

• Sales Execution: Manage full lifecycle of the product sales process, including new business development and lead-generation via programs and other initiatives.
• Apply a consultative approach to identify customer needs, present solutions, and close business.
• Account Development: Build and maintain strong relationships with key oncology accounts, including community practices, academic centers, and integrated delivery networks.
• Identify, develop, and manage commercial relationships with key opinion leaders in oncology and other key healthcare professionals.
• Attend local trade shows, industry conferences and networking events.
• Strategic Territory Management: Develop and execute territory plans to exceed sales goals.
• Identify and capitalize on commercial opportunities for growth within a specific region or geography – predominately in the traditional out-patient practices, but also inclusive of institutions, local insurance payors, physician groups, long term care facilities, etc.
• Clinical Education: Deliver compelling presentations on Myriad hereditary and precision oncology solutions to oncologists, surgeons, and healthcare teams.
• Cross Functional Collaboration: Collaborate with the marketing team on the development and continuous improvement of sales and marketing collateral.
• Partner with medical affairs, operations, payer markets, and other internal teams to support seamless product adoption and integration.
• Market and Competitor Intelligence: Monitor competitive activity and provide actionable insights to internal stakeholders and partners to drive and improve strategy and execution.
• Stay current on industry and marketplace trends in the areas of personalized medicine.
• Compliance: Adhere to all regulatory and company guidelines in promotional activities.

• Sales Execution: Manage full lifecycle of the product sales process, including new business development and lead-generation via programs and other initiatives.
• Apply a consultative approach to identify customer needs, present solutions, and close business.
• Account Development: Build and maintain strong relationships with key oncology accounts, including community practices, academic centers, and integrated delivery networks.
• Identify, develop, and manage commercial relationships with key opinion leaders in oncology and other key healthcare professionals.
• Attend local trade shows, industry conferences, and networking events.
• Strategic Territory Management: Develop and execute territory plans to exceed sales goals.
• Identify and capitalize on commercial opportunities for growth within a specific region or geography.
• Clinical Education: Deliver compelling presentations on Myriad hereditary and precision oncology solutions to oncologists, surgeons, and healthcare teams.
• Cross Functional Collaboration: Collaborate with the marketing team on the development and continuous improvement of sales and marketing collateral.
• Partner with medical affairs, operations, payer markets, and other internal teams to support seamless product adoption and integration.
• Market and Competitor Intelligence: Monitor competitive activity and provide actionable insights to internal stakeholders and partners to drive and improve strategy and execution.
• Compliance: Adhere to all regulatory and company guidelines in promotional activities.

Senior Sales Executive – ONC

Vice President

• Identify and develop patient access strategy and research opportunities for US payers and key accounts ensuring alignment and inclusion of intended use.
• Deliver clinical, scientific, and health economic data to healthcare decision makers responsible for making medical policy and/or coverage decisions at health insurance companies, behavioral health companies, and/or employee benefit brokers.
• Collaborate with marketing to develop payer messaging and value proposition resources.
• Identify and communicate data gaps and work collaboratively with research teams to actively address evidence needs throughout product lifecycles. Providing strategic input into publication strategy.
• Provide medical leadership in the development of clinical utility evidence to support private and public payer reimbursement.
• Participate in development of payer reimbursement strategy across the portfolio of Myriad products.
• Support Revenue Cycle Department in payer discussions surrounding utilization management and the impact to patient access and clinical care.
• Identify and develop proposals for value-based contracting approaches with key payer stakeholders.
• Partner with Payer Markets Team to enhance the market position and reputation of Myriad within the physical and behavioral health insurance industry.
• Represent Myriad at the medical professional organization level, including key payer professional meetings.

VP Payer Strategy

• Develop and maintain relationships with both internal and external stakeholders
• Communicate with healthcare providers and their staff about genetic testing and the benefits for their patients
• Proactively contact provider offices to educate, address questions, and maintain Myriad presence
• Directly responds to patient inquiries to assist in their journey to genetic testing
• Qualify healthcare provider leads from digital and referral sources, increase opportunity value, and assist in new test orders
• Develop and execute strategy to drive demand in targeted accounts
• Works with clinicians and internal teams to assist in gathering required test information, e.g. missing patient information, insurance requirements, etc.
• Update Salesforce (CRM) to track targeting, frequency, messaging, and strategic/tactical information
• The Inside Sales Representative will be on the phone approximately 90% of the time and may be expected to travel 1-2 nights/quarter for field travel or meetings