mpathic

Recruitment

• Own end-to-end recruiting for priority roles across technical, product, and business teams
• Act as a hands-on recruiter first — sourcing, screening, closing, and onboarding
• Design and implement practical recruiting processes that work in high-growth environments
• Build and manage the recruiting function, including hiring and leading a Recruiting Coordinator
• Partner closely with the Head of People & Finance on workforce planning and hiring strategy
• Establish interview standards, scorecards, and decision discipline
• Improve candidate experience, hiring manager readiness, and time-to-hire

Fractional Director of Talent Acquisition

Technical Product Manager

• Own Clinically Grounded AI Evaluation Delivery (Core)
• Lead evaluation projects from kickoff → rubric → execution → QA → final reporting
• Define milestones, timelines, and delivery SLAs
• Manage delivery risk in sensitive, high-stakes domains
• Ensure outputs are rigorous, clinically appropriate, and customer-ready
• Evaluate safety, appropriateness, and response quality—not clinical outcomes
• Familiarity with scope, limits, and responsible handling of sensitive content
• Design Rubrics & Annotation Protocols
• Partner with mpathic behavioral experts to define rating criteria
• Build labeling guides for psychological state, intent, appropriateness, and harm risk
• Ensure rubrics balance clinical nuance with operational usability
• Drive Quality & Calibration Systems
• Implement review tiers: peer review → QA → escalation
• Run inter-rater reliability and disagreement reduction workflows
• Maintain gold sets and drift monitoring over time
• Tooling & Workflow Ownership
• Translate evaluation needs into requirements for internal tooling: Work queues and labeling interfaces
• Audit trails and version control
• Taxonomies for stress, crisis, and safety response categories
• Reporting automation and reproducibility pipelines
• Metrics & Operational Excellence
• Own evaluation program dashboards including: Throughput per expert per day, Agreement and defect rates, Cycle time and on-time delivery, Safety actionability metrics (e.g., customer acceptance, mitigation impact)
• Customer & Stakeholder Execution Support
• Help scope clinically sensitive evaluation engagements
• Translate customer priorities into clear execution plans
• Present findings with clinical and operational clarity

Senior Technical Program Manager – TPM

Medical Reviewer

• Establish and evolve a reliable clinical QA and adjudication workflow across evaluation projects, identifying gaps and improving on systems
• Train and onboard expert raters on safety rubrics, shared standards, and evaluation philosophy
• Run calibration sessions to reduce disagreement and improve consistency
• Serve as the escalation point for ambiguous or high-risk conversations
• Deliver adjudicated, high-confidence evaluation datasets for an initial pilot
• Demonstrate calibrated clinical judgment aligned with mpathic’s safety philosophy
• Design workflows that others can run without constant oversight
• Own clinical quality systems across multiple concurrent AI safety evaluation programs
• Develop scalable training, certification, and feedback loops for expert evaluators
• Continuously improve inter-rater reliability, rubric clarity, and reviewer consistency
• Build gold-standard examples and clinical playbooks for sensitive user contexts
• Identify recurring model failure patterns and inform rubric/tooling improvements

Senior AI Safety Clinical Reviewer – TPM

• Post and manage job openings across platforms
• Coordinate interview scheduling across candidates and interviewers
• Screen resumes and support early-stage candidate review
• Maintain ATS accuracy and candidate communication
• Track interview feedback and ensure timely decision-making
• Partner closely with the Director of Talent Acquisition to keep hiring on track
• Identify operational gaps and improve recruiting workflows

Recruiting Coordinator

Human Resources

• Handle core HR operations and employee support
• Support managers with leadership development and people management tools
• Coordinate compliance training, certifications, and required programs
• Assist with benefits administration and employee programs
• Manage onboarding, offboarding, and employee lifecycle processes
• Partner with external People partners to divide and conquer work
• Identify operational gaps and implement practical solutions

HR Generalist

Copywriter

• Draft and polish marketing copy across website, landing pages, social channels, email newsletters, and sales collateral.
• Define and maintain mpathic’s brand voice and ensure consistency across all customer touchpoints.
• Write and edit blog posts, case studies, FAQs, product messaging, and other long-form content.
• Translate research and insights from our science team into clear, compelling, audience-relevant narratives.
• Develop messaging that supports thought leadership topics and timely moments in the AI safety and responsible tech ecosystem.
• Partner with design to support the creation of visual storytelling assets (graphics, slides, event materials, one-pagers).
• Create content and strategy for email and social campaigns, ensuring narrative cohesion across channels.
• Collaborate with Product and Sales to ensure messaging is accurate, ICP-relevant, and aligned to business goals.
• Support positioning and messaging work across key initiatives including product launches, customer stories, and strategic partnerships.
• Help build and evolve brand materials (messaging frameworks, value props, narrative docs, tone guidelines).
• Build and manage a content calendar aligned to product milestones, PR, industry news, and thought leadership opportunities.
• Use performance insights and feedback loops to refine messaging over time.
• Leverage AI tools thoughtfully to increase content velocity and efficiency while maintaining a high quality bar.

Senior Copywriter

• Own Red Team Delivery Operations (Core)
• Run end-to-end delivery for red team engagements across multiple customers/models: project kickoff → scoping → execution → QA → final reporting
• Define milestones, timelines, and SLAs; track progress and manage risk.
• Build repeatable operating rhythms: standups, weekly planning, retros, and incident response.
• Build Scalable Workflows & Processes
• Create scalable workflows for: task intake and prioritization expert assignment and capacity planning review/approval gates and escalation paths version tracking and auditability (model versions, prompt variants, test suites)
• Standardize definitions of done and ensure deliverables are consistent and customer-ready.
• Drive QA System Design (with QA Lead)
• Partner with QA to implement: sampling strategies and review tiers (peer review → QA → escalation) defect taxonomy and severity calibration processes gold set creation + drift monitoring
• Track quality metrics and continuously improve signal-to-noise.
• Tooling & Pipeline Ownership (Requirements + Adoption)
• Translate operational needs into actionable product requirements for internal tooling: work queues, review interfaces, audit trails tagging taxonomies and attack libraries reporting automation and reproducibility tooling dashboards for throughput and quality
• Coordinate across Engineering/Product to launch improvements and drive adoption.
• Metrics & Performance Management
• Own dashboards and reporting for delivery performance: throughput per expert/day by task type on-time delivery %, cycle time QA defect rate and agreement rates “actionability” metrics (e.g., customer acceptance or fix rate)
• Identify bottlenecks and implement process improvements.
• Customer Execution Support (as needed)
• Partner with customer-facing teams to: scope engagements and set expectations ensure deliverables map to customer priorities present results and operational summaries Translate ambiguous customer needs into clear execution plans.

Technical Program Manager – Red Team Ops Lead

Manager

• Train & Lead Red Team Reviewers
• Onboard new Red Team reviewers and run recurring calibration sessions to align on quality standards.
• Set expectations and maintain consistency across reviewers for evaluation depth, writing quality, and reproducibility.
• Build workflows for review (sampling, escalation, dispute resolution, feedback loops).
• Train Experts on Roleplays, Model Behavior & Harm
• Train red team experts on how to roleplay realistic user scenarios—including vulnerable users—without sensationalism.
• Teach systematic adversarial techniques (prompt escalation, persistence strategies, boundary probing).
• Help experts understand model failure modes: policy boundary drift, refusal weaknesses, hallucinations, unsafe compliance, and tone failures.
• Create Training Materials & Resources
• Build and maintain: Red team playbooks and rubrics Example libraries (“gold standard” roleplays + evaluations) Defect taxonomy (what counts as a meaningful finding vs noise) Brief modules for domain harm areas (self-harm, minors, extremism, medical, fraud, harassment, etc.) Write clear guidance that enables new hires to become productive quickly.
• Review & Evaluate Vulnerable User Roleplays
• Review vulnerable-user roleplays produced by experts for realism, safety relevance, and correct targeting of failure modes.
• Ensure roleplays are: behaviorally plausible ethically framed actionable for model improvement consistent with internal policies and customer expectations.
• Create Vulnerable User Roleplays
• Personally produce high-quality vulnerable-user roleplays, including: ambiguous edge cases multi-turn scenarios culturally nuanced or emotionally realistic interactions scenarios that stress safety, tone, and reliability.
• Review Hiring Applicants
• Own parts of the hiring loop for red team experts and reviewers: design work samples evaluate candidate submissions provide structured feedback and hiring recommendations. Help build a scalable standard for what “great” looks like in this role.

Red Team Manager, Training, Quality, Roleplay Excellence

QA Engineer

• Execute advanced adversarial testing and produce high-quality, reproducible findings.
• Partner with Product/Engineering to improve the QA tooling and delivery pipeline.
• Design and run adversarial tests across multiple failure modes.
• Create realistic multi-turn scenarios and produce clear, reproducible findings.
• Participate in QA review cycles to improve consistency and signal.
• Help refine rubrics and evaluation standards over time.
• Collaborate with TPM + Engineering to build scalable quality systems.
• Identify bottlenecks and propose automation.

Red Teaming Expert – AI Safety, Execution, QA Tooling Support

Marketing

• Draft and polish marketing copy across website, landing pages, social channels, email newsletters and sales collateral.
• Maintain brand voice and ensure consistency across all touchpoints.
• Assist with writing and editing blog posts, case studies, FAQs, and product content.
• Support the creation of visual assets in partnership with design (graphics, slides, event materials).
• Collaborate with Product and Sales to ensure ICP-relevant, accurate messaging.
• Build and manage a content calendar aligned to product launches, PR, industry news, and thought leadership.
• Leverage AI tools to increase content velocity and operational efficiency.
• Build and execute email campaigns, newsletters, and nurture sequences.
• Manage segmentation, testing, list health, and reporting.
• Share content on LinkedIn, as well as other social platforms as we establish new presences.
• Research conferences and speaking opportunities to establish expertise in life science and technology sectors.
• Support the planning and execution of webinars, conferences and customer events.
• Manage logistics for events (registration pages, assets, booth materials, follow-up communications).

Marketing Manager

Content Marketing Manager

• Reviewing and stress-testing AI-generated wellness, nutrition, and lifestyle content
• Roleplaying realistic user conversations related to diet, health goals, habits, and wellbeing
• Identifying misleading, unsafe, biased, or low-quality wellness advice
• Evaluating tone, clarity, inclusivity, and cultural sensitivity in AI responses
• Developing personas, scenarios, and evaluation rubrics for wellness-related use cases
• Documenting edge cases, failures, and improvement opportunities
• Providing structured written feedback to researchers and engineers
• Collaborating with interdisciplinary teams on AI safety, trust, and content quality
• Maintaining strict confidentiality and quality standards