Motorola Solutions

Designer

• Create world-class hardware designs in a fast-paced environment, moving from 'the real problem' to high-fidelity solutions.
• Partner with behavioral scientists and engineers to ensure designs are grounded in user requirements and technical feasibility.
• Use research data and use cases to judge concept effectiveness, ensuring every curve and button serves a functional purpose.
• Leverage AI as a creative partner for rapid brainstorming, ideation, and visual storytelling—using it to accelerate the path from a blank page to a compelling narrative.
• Communicate the 'why' behind the 'what' using animations, videos, and presentations to highlight the user journey.

Industrial Designer

Business Analyst

• Solve complex business problems through quantitative analysis, financial modeling, and the development of high-impact metrics and dashboards.
• Partner with global teams to define requirements, establish key performance indicators (KPIs), and manage project milestones from inception to delivery.
• Design and maintain advanced Tableau dashboards and visualizations that translate complex data into actionable insights for executive leadership.
• Own the data lifecycle by establishing "sources of truth," performing rigorous validation, and ensuring high standards of data accuracy and reporting automation.
• Drive efficiency by using Python, Alteryx, or SQL to automate manual reporting workflows and increase data velocity.
• Integrate AI/Machine Learning outputs into BI workflows to provide predictive forecasting and anomaly detection.
• Distill intricate technical concepts into clear recommendations to influence cross-functional stakeholders and support data-driven decision-making.

Global Services Data & Business Analyst

Business Development Rep

• Manage the entire sales cycle—from prospecting and pipeline development through to closing—for high-value RF monitoring and geolocation systems targeting US federal government, military, and commercial customers.
• Cultivate and maintain deep, trusted relationships with key decision-makers across US federal agencies, defense acquisition offices, and commercial accounts.
• Maintain accurate and up-to-date sales pipelines, forecasts, and account plans using the company’s CRM to ensure visibility and predictability across a complex, multi-year sales cycle.
• Provide ongoing insight into US defense and government procurement trends, competitor activity, and emerging opportunities to inform CRFS’s domestic go-to-market strategy.
• Regular travel across the United States to visit customer sites, attend industry events, and engage with CRFS headquarters.

Business Development Manager

Account Manager

• Build and maintain strong, long-lasting relationships with channel partners.
• Serve as the primary point of contact for assigned partners, addressing their needs and concerns.
• Facilitate regular meetings, business reviews, and joint planning sessions.
• Identify, recruit, and onboard new partners to expand the partner ecosystem.
• Provide training and resources to enable partners to effectively sell and support Motorola Solutions.
• Collaborate with partners and key work partners to develop go-to-market strategies, marketing initiatives, and sales campaigns.
• Develop and execute strategic plans to achieve sales targets and expand the partner network.
• Monitor and report on channel performance metrics, forecasting, and pipeline management.
• Drive revenue growth through joint sales activities and co-selling efforts with partners.
• Work closely with internal sales, marketing, and product teams to align partner strategies with company goals.
• Provide market and partner feedback to inform product development and competitive positioning.
• Ensure partners adhere to contractual agreements, compliance requirements, and brand guidelines.
• Conduct performance reviews and recommend corrective actions if necessary.

Channel Account Manager

Project Manager

• Responsible for the delivery of the Command Center Software (CCSW) HW/SW Platform migration tasks
• Delivering the contractual scope, on schedule and within budget, while maintaining customer satisfaction
• Utilize PM tools (schedule, critical path analysis, budget, change order, risk assessment, action item log, etc) to analyze complex issues and develop resolutions
• Allocate all necessary resources to meet project objectives, corporate financial, and customer satisfaction goals
• Direct communication to the customer's organization and relevant senior stakeholders internally throughout the life of the project
• Manage changes to the project scope, project schedule, and project costs
• Measure project performance using appropriate tools and techniques
• Report and escalate to management as needed

• Build and maintain strong, long-lasting relationships with channel partners
• Serve as the primary point of contact for assigned partners, addressing their needs and concerns
• Facilitate regular meetings, business reviews, and joint planning sessions
• Identify, recruit, and onboard new partners to expand the partner ecosystem
• Provide training and resources to enable partners to effectively sell and support Motorola Solutions
• Collaborate with partners and key work partners to develop go-to-market strategies, marketing initiatives, and sales campaigns
• Develop and execute strategic plans to achieve sales targets and expand the partner network
• Monitor and report on channel performance metrics, forecasting, and pipeline management
• Drive revenue growth through joint sales activities and co-selling efforts with partners
• Work closely with internal sales, marketing, and product teams to align partner strategies with company goals
• Provide market and partner feedback to inform product development and competitive positioning
• Ensure partners adhere to contractual agreements, compliance requirements, and brand guidelines
• Conduct performance reviews and recommend corrective actions if necessary

Hardware Engineer

• Lead special projects assignments: e.g. NDAA, Agile PLM, W18, etc.
• Lead ERP implementation and transition and configuration management.
• Lead engineering process improvement.
• Lead product regulatory compliance & certifications: Align project scope, goals and schedule to business needs; interfacing with legal and supervising compliance engineers.
• Drive product design quality process: Drive product development quality process & alignment with stakeholder expectations for release/shipment.
• Lead new product introduction: Work with the design team, Supply Chain, and Quality to define and transition new designs into productions.
• Lead product lifecycle management: Drive revenue sustainability process (e.g. Excess & Obsolescence, Part Shortage mitigation, Dual sourcing).
• Build and lead a team of other operational support roles that may include technicians, component engineers, administrative staff, etc.
• Travel Requirement – travel to Silvus headquarters as well as other offices as needed.
• Perform other relevant duties of which the above are representative.

Director of Hardware Engineering Operations

Account Executive

• Develop new business with end customers that will be fulfilled via our partner channel
• Meet or exceed assigned revenue and project quotas focused on Avigilon products and services.
• Promote and market Avigilon’s products and services within the assigned territory and named accounts.
• Support Avigilon’s sales activities in the assigned territory and accounts by creating, nurturing, and responding to sales opportunities for Avigilon’s products and services.
• Create and manage a healthy sales funnel.
• Conduct sales calls, schedule local promotional work and track sales activities.
• Emphasis will be placed on new account development.
• Work with vertical marketing teams to identify end user engagement opportunities through associations, conferences, and tradeshows.
• Leads video and analytics solution development efforts that best address end-user needs, while coordinating the involvement of all necessary company and partner personnel.
• Prospecting on a daily basis using all tools available will be key to the success of this position.
• Attain “Trusted Advisor” status with customers and Channel Partners to enable increased System and Business Development.
• Sales Forecasting as required.
• Maintain CRM data for new and existing account development.

Channel Sales Executive

• Define and execute the long-term hardware vision and strategy for our video surveillance products, aligning with overall business objectives.
• Lead and mentor a large, multidisciplinary team of hardware engineers, including electrical, mechanical, and test engineers.
• Drive the design, development, and delivery of innovative, high-quality, and reliable video surveillance camera hardware.
• Foster an environment of continuous improvement and innovation, encouraging the team to explore new technologies and challenge the status quo.
• Partner closely with software engineering, product management, and other cross-functional teams and stakeholders to influence strategic priorities, ensure seamless integration, and a cohesive product strategy.
• Provide technical guidance and oversight throughout the product lifecycle, from concept and prototyping to production and post-launch support.
• Implement and refine engineering processes to enhance and improve efficiency, scalability, stability, quality, and security of our products and services.

Director of Hardware Engineering – Video Devices

Systems Engineer

• Lead customer presentations
• System staging
• Complete system documentation
• Perform live system upgrades
• Ensure the integrity of the architecture/design
• Carry out field engineering duties during a radio system upgrade cycle
• Upgrade/deploy various devices including network equipment, Windows-based devices, virtual machines, and Motorola proprietary devices
• Serve as a customer-facing technical resource throughout the upgrade effort
• Travel to customer sites across the Province of Quebec, Canada to perform duties

Systems Engineer – Systems Engineer

• Responsible for selling Motorola’s industry-leading agentic voice AI Platform
• Develop and maintain excellent customer/client relationships
• Work with the largest cities and counties within the territory to proactively influence projects
• Conduct outbound sales campaigns, phone contact, personal visits, tradeshow attendance
• Perform on-site product presentations, internet demonstrations, coordinate with state and local officials on projects
• Manage, field and qualify opportunities from channel to closing of sale

Strategic Account Manager – Software

Manager

• Lead team of Application Specialist and lead deployment processes of Motorola’s public safety and command center software suite
• Conduct operational assessments, business process reviews, and other discovery events.
• Evaluate existing business processes to identify opportunities for improvement.
• Facilitate business process reengineering initiatives by analyzing workflows.
• Design, develop, and deliver training curriculum, learning aids, and other instructional materials.
• Define, coordinate, and lead User Acceptance Testing processes.
• Act as a liaison between technical resources, engineers, and project managers.
• Partner with Project Managers and Program Directors throughout the project lifecycle.
• Present analysis results and project updates to stakeholders.

Manager – Software Application Specialists

Support Engineer

• Provide high-level technical support for Motorola ASTRO systems and Land Mobile Radio (LMR) infrastructure
• Drive incidents to resolution by performing initial triage, documenting troubleshooting steps, and escalating complex issues
• Maintain consistent, professional communication via phone, email, and ticketing systems
• Utilize and contribute to the knowledge database by implementing documented solutions and authoring new articles for previously undocumented technical issues
• Ensure all support and performance metrics are met while tracking outages through to the successful restoration of services
• Collaborate across functional lines to provide feedback on operational processes and participate in training to stay current on evolving systems and applications

Customer Support Technician II

Artificial Intelligence

• Own the agent build for new customer deployments for Non-Emergency Call Agent offerings.
• Take an agency's policies, SOPs, and call patterns and turn them into the behavior of an AI agent.
• Lead agent build end to end for assigned customer deployments
• Run SOP workshops with customer ops leads to map call types, triage logic, escalation rules, and transfer destinations
• Translate phone trees, training manuals, and call recordings into executable agent behavior through structured prompts and configuration
• Iterate prompts and agent logic against UAT feedback and live-call learnings
• Partner with the Project Manager on weekly customer check-ins.
• Run QA on agent behavior post-go-live
• Contribute to and improve Hyper's standard SOP library across deployments
• Coordinate with Integration Engineering on telephony, SSO, and CAD integration handoffs

AI Application Specialist

• Implement body cameras, in-car video systems, digital evidence management systems, and real time command center software.
• Responsible for being the technical solution owner of a project.
• Provide system as-built documentation.
• Identify interface requirements and solicit system implementation team for design.
• Conduct customer facing technical requirements discovery sessions for system configuration (Conference Call or In Person).
• Builds relationships with sales, project managers, internal engineering, product, and key technical subject matter expert teams within the organization.
• Ability to provide customer product training (both in-person and virtual).
• Survey, design, install and maintain the infrastructure supporting wireless communications systems at Client site.

Industrial Designer

Global Services Data & Business Analyst

Business Development Manager

Channel Account Manager

Project Manager

Channel Account Manager

Director of Hardware Engineering Operations

Channel Sales Executive

Director of Hardware Engineering – Video Devices

Systems Engineer – Systems Engineer

Strategic Account Manager – Software

Manager – Software Application Specialists

Customer Support Technician II

AI Application Specialist

Senior Engineer – Systems Design & Implementation