Motorola Solutions

Customer Advocate

• Act as the primary advocate for State & Local agencies, aligning software capabilities with their operational goals to ensure full product adoption and documented success.
• Cultivate trust-based relationships with technical and command leadership to maximize customer sentiment, retention and referenceability.
• Lead cross-functional internal teams—including Sales, Support, and Onboarding—to resolve client challenges quickly and minimize churn.
• Manage a regional book of business with a focus on annual recurring revenue, account expansion and identifying process improvements.
• Translate public safety best practices into credible recommendations, helping agencies navigate integrations and workflow optimizations.

Customer Success Advocate

DevOps Engineer

• Design, develop, and maintain scalable cloud infrastructure
• Automate deployment, scaling and monitoring of systems on that infrastructure
• Collaborate with cross-functional teams to define and implement CI/CD pipelines
• Build and manage containerized applications
• Provision and support configuration of relational databases with an emphasis on high availability, security and reliability
• Monitor, troubleshoot, and optimize system performance and reliability
• Contribute to the creation and operation of robust disaster recovery and backup strategies
• Manage developer tooling
• Ensure compliance with regulatory, compliance and security frameworks
• (Optionally) develop and support full stack Java-based applications

Senior DevOps Engineer

Technical Project Manager

• Ensure overall successful project delivery (on-time, on-budget, high quality, meeting business outcomes)
• Lead projects with overall responsibility for successful initiation, planning, design, execution, monitoring, controlling, status reporting, and closure
• Drive activities to achieve measurable outcomes by managing schedule, resources, scope, deliverables, budget, risk, issues, dependency, vendor relationships, and communications
• Collaborate with project and program leads to create overarching business cases, project charters, communication plans, delivery timelines, detailed schedules, and resources required
• Lead Change management and communication activities on the project with IT and Business team members

IT Project Manager

Backend Engineer

• Propose and facilitate technical discussions to arrive at agreed-upon architectural plans for high-throughput device provisioning, zero-touch enrollment, and lifecycle management services.
• Own the APIs for the Device Management Domain, coordinating with external hardware and consumer teams to ensure seamless integration, rapid registration, and data integrity.
• Groom technical stories from Product Management requirements and break down complex tasks for the team to enable rapid, parallel development.
• Lead the implementation, optimization, and scaling of relational data layers using AlloyDB (and PostgreSQL), ensuring data integrity, high availability, and efficient indexing for millions of device records.
• Architect and implement advanced prompt engineering workflows utilizing Anthropic Claude to automate configuration generation, analyze complex device logs, and power conversational provisioning assistants.
• Conduct thorough code reviews, serving as a trusted source to catch edge cases, security gaps, and performance bottlenecks, while actively mentoring junior and mid-level engineers.
• Actively contribute to development pipeline improvements (e.g., automated guardrails, RAG systems, and AI coding assistants) to significantly cut down PR cycle times.

Senior Backend Java Engineer, Chicago

Account Manager

• Oversee sales, strategic planning, and relationship management for major state agencies in Pennsylvania.
• Promote a diverse portfolio including land mobile radio, software solutions (CAD, 9-1-1, RMS, Analytics), video technology (body-worn, in-car, and access control), services, and cybersecurity.
• Drive large-scale project opportunities that utilize a broad array of products to enhance public safety missions.
• Formulate and execute detailed 10-year sales strategies for every major state agency.
• Cultivate robust connections with key stakeholders, including Radio Managers, Agency Directors, Police and Fire Leadership, and legislative representatives.
• Lead a multifunctional team of internal and external resources to address customer requirements and establish lobbyist strategies.
• Serve as a trusted advisor to guide customer technology choices and foster loyalty to Motorola Solutions.
• Coordinate with channel partners to manage goals and market strategies within the assigned territory.
• Participate in technology boards and sponsorships to build expertise and secure future opportunities.
• Establish procurement vehicles for all solutions to be used across the geographic territory.

Senior Account Manager – SLED

Manager

• Assist in the planning, creation, and execution of integrated marketing plans for North America, utilizing tactics across email automation, paid/organic social media, events, and digital media.
• Draft and refine compelling marketing copy for emails, landing pages, social media, and sales enablement assets that resonate with our target government audience.
• Partner closely with Field Marketing Managers, Vertical Marketing Managers, Marketing Operations, Product teams, and Sales leadership to ensure campaigns align with business priorities and sales objectives.
• Monitor campaign performance metrics and lead flows; assist in analyzing data to recommend real-time pivots, optimizing campaign efficiency and effectiveness.
• Support the management and tracking of the North America campaign budget, ensuring resources are allocated efficiently.
• Help equip the Global Government sales teams with the campaign tools, messaging guidelines, and collateral needed to successfully follow up on marketing-led leads.

Campaigns Manager

Product Manager

• Own the vision, strategy, and execution of our new intelligence portfolio.
• Lead the evolution from passive data tools to active automation by defining and deploying autonomous AI agents capable of executing complex knowledge work for public safety professionals.
• Define the functional frameworks, safety boundaries, and task-flows for autonomous AI agents capable of automating deep knowledge work and multi-system data synthesis.
• Define requirements for robust data bridges, APIs, and ingestion pipelines that cleanly unify data across legacy on-premise infrastructure and modern cloud platforms.
• Drive product workflows using advanced machine learning capabilities, including automated report summarization, natural language querying, entity resolution, and anomaly detection.
• Ensure all analytical models and AI agents strictly adhere to CJIS requirements and rigorous data privacy boundaries, maintaining explicit 'human-in-the-loop' verification mechanisms.

Director of Product – Public Safety AI, Intelligence Solutions

Operations

• Evaluate operational challenges utilizing a holistic approach to determine if root causes stem from people, processes, or tools
• Conduct comprehensive data analysis to uncover underlying patterns and mitigate inefficiencies
• Respond to executive requests by transforming data into clear visualizations that pass the "blink test" and deliver actionable recommendations
• Partner with Business Operations teams to build and fine-tune interactive dashboards
• Collaborate with cross-functional teams to prioritize high-impact initiatives that help to provide operational efficiency
• Serve as a trusted advisor to leadership by preparing and delivering tailored, logically sound presentations

Operations Excellence Analyst

Solutions Engineer

• Responsible for all the technical aspects of project implementation
• Deliver technical solutions by collaborating with Project Managers, Application Specialists, other Solutions Architects, customers, software developers, and any other resources needed
• Understand the technical requirements, concepts of operation, and architecture of the overall solution
• Work closely with the Pre- and Post-Sales teams to align requirements with customer solution needs
• Lead and defend the project's technical and programmatic decisions
• Identify customer expectation mismatches and work with the Project Manager to mitigate them
• Tailor and apply change management and systems engineering processes
• Assist Project Management in developing and managing costs and schedules by identifying technical risks to the deployment plan and suggesting mitigation options for those risks
• Participate as the technical counterpart to the Project Manager for third-party, customer, and internal meetings.

Solutions Architect

Project Manager

• Leads highly complex, large public safety applications (CAD/Mobile/Records/Jail) projects
• Leads and directs the work activities of the project team across organizational boundaries
• Drives strategic relationships between internal and external teams
• Resolves issues between internal and external groups
• Responsible for the profit level for all projects under their control
• Establishing and maintaining a project budget and schedule
• Establishing and maintaining a communication plan with project teams and customers
• Establishing and executing a risk assessment and mitigation plans
• Establishing and maintaining a quality plan
• Approving invoices
• Providing system integration quotations and statements of work
• Responsible for creating, distributing, and presenting various project status reports and results
• Works with the Project Management Office to identify and implement process improvement and best practices across the Project Management discipline
• Participate in pre-contract evaluation of contract terms and scope in order to evaluate and mitigate potential risks/gaps
• Participation in pre-contract oral presentations and customer negotiations

Project Manager – US Central Region

Systems Engineer

• Lead the architectural definition of networked EW systems.
• Utilize modern requirements management tools.
• Author and maintain critical engineering artifacts.
• Define and oversee system integration strategies.
• Develop simulation models (MATLAB/Python).

Senior R&D Systems Engineer – Networked Electronic Warfare

Sales

• Ability to develop and execute on winning strategy within an assigned territory
• Schedule and lead customer meetings
• Uncover additional sales opportunities within existing accounts for all offerings
• Identifying and overcoming roadblocks and/or obstacles while keeping a positive attitude
• Ability to resolve product or service related issues by clarifying the customer's grievance and channeling those issues to the appropriate support team
• Regular client follow-ups to ensure “Total Customer Satisfaction”
• Promote extended warranty and maintenance programs to existing, eligible customers
• Ensuring client awareness regarding the usefulness and proper operation of the products and services that were purchased
• Work with existing Solution Sellers focusing on other parts of the portfolio in the region
• Ability to present products and demonstrate their uses
• Build a long term funnel to include engaging in competitive accounts
• Coordinate and/or participate in state user group meetings and technology workshops

Regional Sales Manager – Government Video

• Serve as the primary bridge between the IT organization and business partner’s data needs.
• Partner with business leaders to understand the impact and technical feasibility of their requests, drive the decomposition of complex requirements, and be responsible for designing data product (DaaP) architecture using technical best practices.
• Become a subject matter expert in your department’s data sources and key metrics, as well as critical cross-functional support for the Actionable Data Insights (ADI) program.
• Build and maintain strong relationships with key ADI stakeholders and understand their data needs and challenges, translating them into actionable data solutions.
• Partner with IT Business Relationship Managers and senior leadership to align on data goals, priorities and yearly roadmap.
• Oversee the creation of technical specifications and define functional requirements with Business Systems Analysts.
• Verify development aligns with business expectations before production deployment and confirm user acceptance testing sign-off.
• Architect key data products and translate requirements into technical design recommendations and level of effort estimation.
• Act as the communications conduit on key data projects between business domain experts, IT product owners, and development teams.

Data Relationship Manager, US

Business Development Rep

• Develop and execute a comprehensive Electronic Warfare (EW) business strategy addressing near-term and emerging opportunities across Department of Defense (DoD) and Allied customers.
• Define market segments, growth drivers, procurement pathways, and competitive positioning within the broader EW ecosystem.
• Partner with the Product Management and Engineering teams to align customer needs with Silvus’ evolving portfolio of RF and networking technologies.
• Maintain awareness of CEMA, JADC2, and related modernization initiatives to anticipate demand and guide long-term planning.
• Establish and expand relationships with Program Offices, PEOs, and Prime Contractors active in the EW and spectrum-operations community.
• Lead opportunity identification, qualification, and capture planning in collaboration with internal technical and program teams.
• Represent Silvus at industry events, trade shows, and government forums to strengthen visibility within the EW community.
• Identify and pursue strategic alliances with OEMs, system integrators, and channel partners to accelerate market entry and solution adoption.
• Evaluate and recommend business models and teaming strategies that maximize reach, speed to market, and return on investment.
• Build a data-driven business plan and forecast that is aligned with corporate objectives.
• Provide regular reporting to senior leadership on pipeline development, capture performance, and competitive insights.

Director of Business Development – Electronic Warfare

Security Engineer

• Support U.S. Federal Customers worldwide
• Interface tactfully with customers to build strong relationships
• Coordinate activities to ensure compliance to all contractual requirements
• Apply security updates including patching, custom GPO’s and creating/running scripts
• Perform remediation and mitigation planning and implementation
• Prepare documentation and artifacts for customers as required
• Analyze and document events in a clear and concise manner
• Demonstrate a self-starter mindset, assuming responsibility and remaining adaptive
• Manage multiple tasks concurrently using strong organizational skills and attention to detail