Professional Services Specialist – Dedicated Account

Motorola Solutions

Professional Services Specialist ensuring successful upkeep of Video Security infrastructure for enterprise clients. Role involves installation, maintenance, and troubleshooting of technical systems.

Posted 7/3/2026full-timeRemote • Missouri • 🇺🇸 United StatesMid-LevelSenior💰 $95,000 - $100,000 per yearWebsite

Tech Stack

Tools & technologies

Unity

About the role

Key responsibilities & impact

Serve as the dedicated, on-site technical expert for a strategic enterprise account.
Ensure continuous operation, maintenance, and successful upgrade of client's Video Security & Access Control infrastructure.
Perform on-site installation, configuration, and maintenance of Avigilon Unity Video and Access Control environments.
Lead planning and execution of large-scale system upgrades.
Conduct site audits, system certifications, and acceptance test plans.
Troubleshoot technical issues and lead incident response with support teams.

Requirements

What you’ll need

5+ years of relevant field experience in a Video Management System (VMS) and Access Control (ACM) environment.
5+ years of relevant experience in an IT environment.
Strong knowledge in networking and system design.
Demonstrated experience in large-scale, multi-site, or mission-critical environments.
Experience working with Physical Security VMS, DVR, NVR, Cameras, Encoders, PoE, POS, Access Control and intrusion systems.
Strong problem solving, organizational and analytical skills.
Well-developed interpersonal communication (written and oral) skills.

Benefits

Comp & perks

Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

InstallationConfigurationMaintenanceSystem UpgradesSite AuditsSystem CertificationsAcceptance Test PlansTroubleshootingTechnical SupportAnalytical Skills

Soft Skills

Problem SolvingOrganizational SkillsInterpersonal Communication