Motorola Solutions

Account Executive

• Develop new business with end customers that will be fulfilled via our partner channel
• Meet or exceed assigned revenue and project quotas focused on Avigilon products and services
• Promote and market Avigilon’s products and services within the assigned territory and named accounts
• Support Avigilon’s sales activities in the assigned territory and accounts by creating, nurturing, and responding to sales opportunities for Avigilon’s products and services
• Create and manage a healthy sales funnel
• Conduct sales calls, schedule local promotional work and track sales activities
• Emphasis will be placed on new account development
• Work with vertical marketing teams to identify end user engagement opportunities through associations, conferences, and tradeshows
• Leads video and analytics solution development efforts that best address end-user needs, while coordinating the involvement of all necessary company and partner personnel
• Prospecting on a daily basis using all tools available will be key to the success of this position
• Attain “Trusted Advisor” status with customers and Channel Partners to enable increased System and Business Development
• Sales Forecasting as required
• Maintain CRM data for new and existing account development
• Other duties as assigned.

Channel Sales Executive

Sales Engineer

• Effectively disseminate product knowledge by providing thorough training to Sales Team, Manufacturing Representatives, Integrators, and End-Users.
• Articulate the technology and demonstrate differentiated value propositions to both business and technical prospects.
• Conduct compelling product demonstrations and lead technical discussions.
• Support Sales Team in responding to RFP’s and designing, specifying, and quoting systems.
• Develop and maintain strong relationships with customers and partners.
• Extensive travel to provide on-site support for integration, troubleshooting, and training.
• Collaborate with the Technical Support team in providing post-sales support to customers.
• Manage demo equipment assets.
• Close support to Sales teams in achieving sales targets.
• Be proactive in the entire sales cycle, assisting in the identification of stakeholders; identifying potential risks in the engagement and proposing mitigating actions.
• Perform related duties as assigned.

Sales Engineer, Video

• Develop new business with end customers that will be fulfilled via our partner channel
• Meet or exceed assigned revenue and project quotas focused on Avigilon products and services.
• Promote and market Avigilon’s products and services within the assigned territory and named accounts.
• Support Avigilon’s sales activities in the assigned territory and accounts by creating, nurturing, and responding to sales opportunities for Avigilon’s products and services.
• Create and manage a healthy sales funnel.
• Conduct sales calls, schedule local promotional work and track sales activities.
• Emphasis will be placed on new account development.
• Work with vertical marketing teams to identify end user engagement opportunities through associations, conferences, and tradeshows.
• Leads video and analytics solution development efforts that best address end-user needs, while coordinating the involvement of all necessary company and partner personnel.
• Prospecting on a daily basis using all tools available will be key to the success of this position.
• Attain “Trusted Advisor” status with customers and Channel Partners to enable increased System and Business Development.
• Sales Forecasting as required.
• Maintain CRM data for new and existing account development.
• Other duties as assigned.

Channel Sales Executive, Northern California

Account Specialist

• Serve as the dedicated, on-site technical expert for a strategic enterprise account.
• Ensure continuous operation, maintenance, and successful upgrade of client's Video Security & Access Control infrastructure.
• Perform on-site installation, configuration, and maintenance of Avigilon Unity Video and Access Control environments.
• Lead planning and execution of large-scale system upgrades.
• Conduct site audits, system certifications, and acceptance test plans.
• Troubleshoot technical issues and lead incident response with support teams.

Professional Services Specialist – Dedicated Account

Sales

• Drive territory engagement from tradeshows, product demos/trainings, to lunch & learns
• Partner with distributors, integrators, and end users to drive sales in the territory
• Be a problem solver for partners (helping with quotes, proposals or helping trouble shoot objections)
• Work Cross Functionally with other departments
• Weekly and Quarterly Reporting around pipelines, partner pipelines and forecasting
• Maintain best practices while working inside the CRM (Salesforce)
• Travel extensively throughout the territory and occasional travel within North America (as needed)

Regional Video Sales Manager

Field Engineer

• Managing and executing customer installation activities within tight timeframes.
• Verifying the complete functionality and readiness of systems for software deployment.
• Conducting routine system tasks like software updates, system upgrades, data backup/restoration, and initial troubleshooting.
• Gaining a deep understanding of public safety customer environments to ensure optimal product security and reliability.
• Demonstrating proficient software and IP networking skills, coupled with excellent problem-solving abilities.
• Deliver solutions that align with existing products, standard interfaces, and pre-defined limitations.
• Diagnose and resolve issues across systems, networks, and infrastructure.
• Develop and document Standard Operating Procedures (SOPs) as needed.
• Pinpoint product defects and track their resolution from the engineering phase through to customer acceptance.
• Adhering to all corporate guidelines and completing required training.
• Accurately logging billable hours for project work.

Senior Field Engineer

Systems Engineer

• Take responsibility for and oversee all technical aspects of the assigned project
• Upgrading radio network including servers, network, and RF devices
• Customer presentations and complete system documentation
• Multi-Vendor Hardware hands-on experience with networking equipment
• Deep understanding of switching and routing protocols
• Proficiency in Windows and Linux environments; ability to automate workflows using Ansible, Bash, PowerShell, and Python
• Proven ability to configure and troubleshoot routers, switches, firewalls, and remote access/file transfers
• Skilled in using Wireshark for network packet analysis and resolving complex issues

Security Engineer

• Participate in CMMC Level 1 and CMMC Level 2 assessments.
• Understand the security practices of Level 1 and 2 assessments.
• Gather evidence for assessments and provide "met/not met" inputs to the lead assessor for consideration.
• Applied experience in assessing and analyzing cyber security documentation for client information systems.
• Operational knowledge in identifying and mitigating cyber security risks through formal assessment activities.
• Functional understanding of various standards to include NIST SP 800-171/171A Rev 2 and NIST SP 800-53/53A Rev 5 and how compliance with various standards and frameworks is achieved.
• Functional understanding of 32 CFR Part 170 requirements and associated CMMC guidance (e.g., CMMC Assessment Process v2.0).
• Familiarity with identifying and applying vulnerability remediations, fix procedures, and (when necessary) mitigation techniques.
• Ability to participate in compliance-related and technical discussions to include applicable compliance frameworks, architectures, and security control requirements (technical and non-technical).
• Basic knowledge of the following: External Service Providers, Cloud Computing/Cloud Service Providers, and FedRAMP.
• Self-motivated and able to work in an independent manner or as part of a client delivery team.
• Able to author original content/reports/attestations.
• Exceptional organizational, planning, and attention to detail skills.
• Assist with administrating the standalone CMMC 3PAO environment.
• Ability to perform other assessments such as NIST CSF, NIST 800-171, or other compliance based assessments.
• Able to work in a fast-paced, deadline-driven, remote environment.
• Able to travel at least 25% as required for various client engagements.

Cybersecurity CMMC Assessor

Manager

• The System Manager will be responsible for delivering on Motorola Solutions Maintenance Agreements by coordinating with the local service providers in all maintenance activities for Fulton County, Georgia.
• Responsible for looking for and growing Motorola Solutions role in providing additional services for this customer.
• Manage and lead day to day activities in meeting Motorola Solutions contractual commitments documented in the Maintenance Agreements with the customers.
• Manage and lead our relationships with the local service partners.
• Ensure that customer satisfaction goals are met both internally and with the customers.
• Procure and coordinate any internally resources that maybe needed.
• Collaborate with service leadership to gain a comprehensive understanding of your customers and their contracts, enabling accurate revenue forecasting.
• Ensures compliance with response/restoration time commitment.
• Remotely diagnose system failure and facilitate call management as applicable.
• Manage Emergency Service efforts and escalation procedures.
• Be available for after hours response during critical customer impacting outages as needed.

System Manager

General

• Provide onsite technical support and customer service in addition to working with customers remotely
• Provide expertise and make decisions based on best practices, technical requirements, and/or customer’s business needs.
• Initiate problem-solving action and follow through to resolution; execute customer requests for system and process changes
• Build relationships with customers in order to provide an individualized support experience to achieve customer satisfaction
• Build relationships with the Motorola Technical Support team to collaborate and act as liaison with other technicians, stakeholders, and internal MSI teams to provide exceptional customer service as it pertains to software support

Regional Software Specialist

Full-stack Engineer

• Technical management of Research and Development projects and programs to include: Responsibility for overall system design and requirement specification
• Setting and tracking development schedules and tasks
• Participating in the hands-on design, simulation, and verification work
• Overseeing relevant simulation, software, FPGA, and testing efforts
• Customer-facing engagement and technical material preparation when needed
• Reporting to management, as required for strategic planning and assessment
• Participate in Research and Development business development and capture efforts to include: Whitepaper and proposal preparation
• Understand current technology and pitch future enhancements and strategies
• Communicate (telephone/email/in-person) engagement with government and industry
• Work collaboratively within the senior Research and Development team on the following: Executing larger, team-wide projects, Setting a comprehensive team-wide technology portfolio and pipeline

Principal R&D Engineer

• Build/maintain data migration and conversion tools, test scripts, and deployment timelines with the project team.
• Collaborate, prototype, design, and implement data conversion solutions.
• Perform system integration of data migration solutions for customers.
• Work with customers to fulfill business objectives and end-user expectations.
• Validate/deliver data migration solution with the customer based on contract deliverables.

Systems Software Engineer

Software Engineer

• Design, develop, and maintain training assets that support sales onboarding with their use of the MSI product suite, including, but not limited to, instructor guides, student workbooks, PowerPoints, and a variety of online assets.
• Write effective instructional content for a variety of deliverables, including lesson plans, guides, online content, and more.
• Follow a scalable and repeatable process in the scoping, creation, and maintenance of content.
• Utilize multimedia elements, simulations, and assessments to enhance the effectiveness of learning materials.
• Manage and monitor training assets and courses in the LMS.
• Collaborate with SMEs across the organization in producing high-quality and effective training assets.
• Stay current on product releases and updates to ensure that enablement content remains technically accurate and aligns with product features and use cases.
• Work under tight timelines without compromising the quality of work.

Instructional Designer – Developer

• Prospect for new business and develop relationships with key decision-makers.
• Identify and develop new prospects from multiple sources.
• Qualify all existing leads in Salesforce.com.
• Meet or exceed quarterly and annual sales objectives.
• Develop presentations and present clear value propositions and ROI to clients.
• Schedule calls and onsite meetings with prospective clients.
• Perform outbound telephone calls to identify sales opportunities.

Senior Executive Sales Leader – Tri-brand

Customer Support

• Provide intense and appropriate customer focus and satisfaction during the delivery of Motorola’s Lifecycle Service products.
• Manage government contracts with responsibility for the successful delivery of service products for local government customers.
• Manage relations with external partners responsible for delivering service products to customers.
• Responsible for contract renewals, proposals, accurate forecasting, development of statements of work, and meeting P&L and receivables goals.
• Marketing sophisticated/integrated service programs to multiple layers within customer organizations and work closely with the direct and indirect sales teams.
• Develop service account plans and profiles, goals and strategies within assigned accounts.
• Provide customers with a single point of contact for customer management and ensure service delivery and Service Level Agreements (SLA) compliance.