Technical System Manager

Motorola Solutions

Technical System Manager at Motorola Solutions, primarily managing Enterprise customer communications and service delivery. Coordinating with service providers to optimize radio network systems and support operations.

Posted 7/9/2026full-timePennsylvania • 🇺🇸 United StatesMid-LevelSenior💰 $90,000 - $130,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing customer communications and service delivery for Enterprise clients, ensuring compliance with Maintenance Agreements and providing technical support for radio network systems. Capable of leading day-to-day operations and managing critical response efforts effectively.

Highest-signal resume keywords

Customer CommunicationsService Delivery ManagementRadio Frequency SystemsTechnical SupportContract Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

LMR SystemsRF SystemsRadio CommunicationsWired/Wireless Communication SystemsNetworking EquipmentIT SystemsTelecommunicationsPublic Safety EngineeringTroubleshootingSoftware Driven Electronics

Soft Skills

LeadershipCommunicationProblem SolvingCustomer SatisfactionTeam Coordination

Certifications & Qualifications

Valid Driver’s LicenseSecurity Clearance

Industry Keywords

Maintenance AgreementsService Providers3rd Party PartnersStorm ResponseEscalation Procedures

About the role

Key responsibilities & impact

Serve as the primary onsite point of contact and communications consultant for our Enterprise customer
Ensure seamless service delivery, contract compliance, and superior customer satisfaction
Responsible for delivering on Motorola Solutions Maintenance Agreements by coordinating with local service providers, 3rd Party Partners, and other MSI Service Organizations
Manage and lead day to day activities in meeting contractual commitments documented in the Maintenance Agreements
Assist in the design, troubleshooting and maintenance of the customer’s radio network
Provide technical support of specialized systems and product applications including troubleshooting of software driven electronics
Provide weekly reports of activities and accomplishments
Manage Storm Response efforts and escalation procedures
Be available for after hours response during critical outages

Requirements

What you’ll need

Bachelors degree OR 5+ years of technical experience in LMR, RF Systems, Radio Frequency, Radio Communications, Wired/Wireless Communication Systems, Networking Equipment, IT, IT Systems, Telecommunications, Public Safety, Engineering, Networking equipment or Military experience
Must have a valid driver’s license
Must be a U.S. citizen with the ability to obtain necessary security clearance as required by contract(s).

Benefits

Comp & perks

Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!