Technical Training Specialist

Motorola Solutions

Deliver technical training classes for customers, partners, and employees at Motorola Solutions. Provide detailed instruction on ASTRO25 Infrastructure, fostering effective product use and customer satisfaction.

Posted 7/8/2026full-timeFlorida, Illinois, North Carolina, Pennsylvania, Virginia • 🇺🇸 United StatesMid-LevelSenior💰 $90,000 - $105,000 per yearWebsite

Tech Stack

Tools & technologies

VoIP

About the role

Key responsibilities & impact

Delivering North America (NA) technical training classes for customers, partners, and employees
Providing detailed technical, administration, and end user instruction on the ASTRO25 Infrastructure, Subscriber Radios, and the Motorola Solutions Ecosystem
Providing training recommendations with the Training Consultants during customer planning meetings
Working closely with NA Training Consultants, Account Managers, Customer Service Managers, and Project Managers
Ensuring comprehensive training delivery to ensure the highest level of knowledge transfer to the students
Ensuring training delivery is provided to the customer so they are equipped to use, operate, and maintain their Motorola Solutions products and solutions in the most effective and efficient way
Driving customer satisfaction and strong customer relationships
Managing training delivery, development, administration, planning, and execution of training events, including testing and maintaining a lab environment

Requirements

What you’ll need

High School diploma or equivalent
3+ years of technical experience with ASTRO/P25 communication systems
Strong knowledge of P25 Systems Integration
5+ years of practical technical experience
3+ years of technical training experience
Working knowledge of networking, PCs, and Operating Systems
Willing to travel approximately 50%
Self motivated in both team and solo environments
Excellent written and oral communication skills
Committed to accuracy and high standards
Adept at building strong relationships internally and externally
Ability to scope effort and coordinate work to meet internal, external, and project timelines
Customer Service focused
Practical and verifiable technical experience with Dispatch Console Sites, RF Sites, Key Management Facility & Encryption in P25 Public Safety Communications Systems
Ability to act independently to uncover and resolve problems
Understanding of the how elements form a solution
Research and operate cross-functionally to learn new ideas for innovation
Keep current with developments in the field of technology & training and consider/recommend their application to key initiatives
Associates degree in Adult Education Networking, or similar is preferred
Working knowledge of voice communications systems, with a focus on VoIP Dispatch Console, LMR and PBX technology
Working knowledge and experience with P25 Communications Systems and subscribers
Training Certification or Training Development Experience
System Management experience in IP Based Dispatch Consoles
Working knowledge of Visio, MS Office, and Google Suite

Benefits

Comp & perks

Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Technical TrainingP25 Systems IntegrationDispatch Console SitesRF SitesKey Management FacilityEncryption in P25 SystemsNetworkingOperating SystemsVoice Communications SystemsIP Based Dispatch Consoles

Soft Skills

Excellent Communication SkillsSelf MotivatedRelationship BuildingProblem SolvingCommitment to Accuracy

Certifications

Training CertificationTraining Development Experience