MoonPay

Program Manager

• Proactively surface and prioritize high-impact strategic and operational opportunities and own them end-to-end from scoping through execution
• Work cross-functionally with product, engineering, and go-to-market leaders to define and implement strategy across all MoonPay products, driving increased value for our users, our customers, and our business
• Structure complex, ambiguous strategic problems for the MoonPay leadership team, defining clear hypotheses and building business cases and quantitative models that will inform and influence our approach
• Work closely with cross-functional leaders to define and manage key drivers of business performance, identifying areas of opportunity and incorporating them into your work
• Develop a comprehensive understanding of our competitive positioning by using, assessing, and developing insights about peer businesses to inform your recommendations
• Deeply understand MoonPay customers and the broader market landscape to uncover insights that inform your recommendations
• Use AI tools and drive automation to create scalable solutions that combine a broad vision for what is possible with an understanding of the practical demands that constrain them

Senior Program Manager, Product Operations

Strategy

• Define the strategic roadmap for MoonPay Institutional, working closely with the business head and senior leadership to prioritize the initiatives that create the most commercial leverage
• Lead high-value partnership negotiations and deal structures with institutional clients and financial infrastructure providers
• Translate market signals and competitive intelligence into clear recommendations that shape product direction and go-to-market strategy
• Drive execution across Product, Legal, Compliance, Sales, and Engineering, holding each workstream to a high standard of delivery
• Identify white space opportunities in the institutional crypto market and develop the business case to pursue them

Senior Director, Strategic Initiatives

Auditor

• Design and implement a comprehensive, risk-based global internal audit program inline with IIA International standards and best practices, updated annually and refreshed dynamically as regulatory obligations and business risks evolve.
• Provide internal audit coverage of MoonPay's operations, including capital, supervisory controls, AML/KYC/KYT, operational, and capital adequacy obligations, and digital asset custody operations.
• Coordinate with external auditors on regulatory audit requirements and maintain regulatory examination readiness.
• Present findings, audit plans, and emerging risks to the Board, relevant committees, and senior management

Chief Auditor

Communications

• Pitch and secure coverage across mainstream, tier-1, and industry outlets on an ongoing basis to position MoonPay as a globally recognized brand.
• Own the end-to-end press release lifecycle — from drafting and internal review through legal approval, partner sign-off, and wire distribution via PR Newswire.
• Build and maintain MoonPay's network of media contacts, proactively sourcing new journalists to cultivate ongoing relationships with key press contacts to drive future coverage
• Field inbound press inquiries, coordinating with internal subject-matter experts to provide timely and accurate responses
• Track and compile comprehensive media coverage reports and visibility metrics
• Write supporting content including blog posts on MoonPay’s Newsroom
• Source and draft Assist with award nominations and industry list submissions
• Prepare briefing documents and talking points for executives ahead of conference panels, fireside chats, and media interviews
• Support speaker logistics for events — registrations, scheduling, and coordination with event organizers
• Coordinate across time zones with product, partnerships, legal, and leadership to align on messaging and announcement timing
• Manage relationships with PR tools and vendor platforms
• Keep the GTM pipeline tracker up to date and flag scheduling conflicts or dependencies

Communications Manager

Accountant

• Support month-end close financial reporting for all crypto-related activity across the business
• Perform month-end balance sheet reconciliations and flux analysis across all revenue-related accounts
• Validate the completeness and accuracy of large transactional datasets
• Design, document, and implement accounting processes and procedures for new products
• Lead process improvement and automation initiatives to enhance efficiency, scalability, and control effectiveness
• Support internal and external audits, including compliance and financial reporting requirements

Senior Crypto, Revenue Accountant

Engineer

• Own day-to-day Workday HCM operations, including business processes, reporting, and issue resolution across the employee lifecycle
• Design, build, and maintain Workday integrations with internal and external systems (e.g. Finance, Payroll, IT tools)
• Configure and optimise Workday modules to support evolving business needs while maintaining system integrity
• Identify inefficiencies and drive automation and system improvements to reduce manual processes
• Partner with HR, Finance, Payroll, Talent, IT, and Engineering teams to gather requirements and deliver scalable solutions
• Support Workday bi-annual releases, including testing, documentation, and deployment of new features and functionality.

Senior Workday Engineer – Techno-Functional Lead

Manager

• Own the end-to-end SOX 404 program, building the ICFR framework from scratch for IPO, including scoping, risk assessment, controls design, testing, remediation, and full project execution with clear timelines and accountability.
• Lead remediation of control gaps, design and implement preventive/detective controls across key processes, and maintain core documentation (RCMs, narratives, flowcharts).
• Oversee control testing and continuous monitoring, manage deficiencies, and act as the primary liaison with external and internal auditors to ensure compliance with SEC/PCAOB standards.
• Partner across Finance, Legal, IT, and Operations to embed controls, strengthen ITGCs, support global audits, and align ICFR with U.S. GAAP and regulatory requirements.
• Build and lead the SOX team, drive automation and scalability, support business growth initiatives, and report program status, risks, and control health to executives and the Audit Committee.

Senior Manager, SOX Control

Operations

• Drive data-informed strategies aligned with top company goals, partnering with the senior operations leadership team to optimize revenue growth and reduce costs across Moonpay's operations.
• Perform comprehensive analysis of user journeys and various operational data points (including costs, platform integrations, partner performance, and existing workflows) to extract critical insights, identify optimization opportunities, and determine strategic areas for AI implementation within the end-to-end crypto payment lifecycle.
• Perform rigorous ROI analysis for strategic initiatives and create clear data visualizations (funnels, dashboards) to communicate findings effectively to both technical and non-technical stakeholders.
• Drive the implementation of data-backed strategies and improvements, collaborating closely with Product Operations, Payment Operations, Trust & Safety, Customer Experience and Partner Success teams within Moonpay.
• Proactively identify and analyze opportunities to improve operational efficiency and reduce costs across processes, technology platforms, partner integrations, and through the strategic application of AI within the crypto payment flow.
• Contribute to a strong rhythm of business through data-driven reporting and provide PMO support for key strategic initiatives, ensuring effective execution and tracking against KPIs in a fast-paced environment.

Strategy and Operations Manager

Director

• Champion platform integrity across the entire MoonPay suite of products and services.
• Partner closely with Product, Engineering, Data, Payments, and Compliance to execute a collective strategy aimed at keeping our customers safe.
• Lead multiple global teams, providing the strategic direction and policy logic required to protect users and the business.
• Manage the end-to-end dispute lifecycle to maximize recovery and ensure compliance thresholds.
• Direct company-wide responses to fraud attacks and high-priority incidents, ensuring rapid containment and resolution.
• Optimize operational health by tracking and optimizing cost-per-decision across vendor and workforce stack.
• Manage fraud risk across the global partner ecosystem and support a collaborative fraud intelligence network to protect the broader Web3 space.

Director, Trust & Safety

Full-stack Engineer

• Architect and develop new and existing products and features on monetization.
• Work with the head of monetization, other data scientists, and engineers to implement new experimentation and algorithmic pricing features across RAMPs, DeFi Trading, and Swaps.
• Collaborate with other product teams to deliver and improve customer-facing features.
• Contribute to the estimations, planning, and execution of projects, features, and integrations.
• Integrate and work closely with external service providers that we use to power our services.
• Maintain and improve our existing codebase.
• Write fully tested, high-quality, performant code.

Fullstack Engineer – Monetisation

Backend Engineer

• Develop new and existing products and features.
• Collaborate with other product teams to deliver and improve customer facing features.
• Contribute to the estimations, planning and execution of projects, features, and integrations.
• Integrate and work closely with external service providers to ensure smooth operation.
• Maintain and improve our existing codebase.
• Write fully tested, high quality and performant code.

• Own **day-to-day Workday HCM operations**, including business processes, reporting, and issue resolution across the employee lifecycle
• Design, build, and maintain **Workday integrations** with internal and external systems (e.g. Finance, Payroll, IT tools)
• Configure and optimise Workday modules to support evolving business needs while maintaining system integrity
• Identify inefficiencies and drive **automation and system improvements** to reduce manual processes
• Partner with HR, Finance, Payroll, Talent, IT, and Engineering teams to gather requirements and deliver scalable solutions
• Support Workday bi-annual releases, including testing, documentation, and deployment of new features and functionality.