Minsait

Administrative Assistant

• Act as the Single Point of Contact (SPOC), ensuring effective communication between users and support teams.
• Route and direct support tickets to the responsible teams, monitoring the service flow.
• Keep records in the Configuration Management Database (CMDB), inventories and technical reserves up to date.
• Update information in control, management and service monitoring systems.
• Manage and perform movements of small stocks of IT equipment and materials.
• Support administrative activities related to asset management, inventory and the area’s operational processes.

Administrative Assistant, Junior

Analyst

• Perform initial analysis and prioritization of tickets opened in ITSM, ensuring information completeness and correct routing of requests to the responsible squads.
• Manage and monitor the lifecycle of activities in Open Project or similar tools, ensuring traceability, status updates and alignment between tickets, tasks and deliverables.
• Serve as the primary interface between the client, technical squads and project leadership, conducting alignments, regular follow-ups and handling risks, impediments and issues that may impact deadlines or delivery quality.
• Support sprint planning and monitoring with Tech Leads, tracking priorities, team capacity and progress of tasks.
• Coordinate the user acceptance process with users and focal points, overseeing functional validations, evidence collection and necessary adjustments until final approval.
• Ensure formalization of production releases by closing tickets and updating corporate tools according to defined processes.
• Prepare operational reports, KPIs and status reports to track activities and support project governance. Identify continuous improvement opportunities in processes and operational flows, contributing to increased efficiency and reduced rework.
• Support junior analysts in organizing and tracking requests.

Project Analyst (Mid-level)

Full-stack Engineer

• Act as the technical reference for the PDSA Product Owners team.
• Support the creation and refinement of user stories, technical stories, and acceptance criteria.
• Conduct elicitation, documentation, and analysis of business processes related to the Claims and Assistance journey.
• Identify opportunities for automation, operational efficiency, and the application of Artificial Intelligence.
• Support Product Owners in assessing technical impacts, dependencies, and risks of initiatives.
• Translate business needs into clear requirements for development teams.
• Lead alignments and negotiations with partner areas to ensure engagement and the resolution of impediments.
• Participate in architecture definitions and solution design together with technology teams.
• Ensure traceability between business requirements, the technical solution, and delivery.
• Support the evolution of digital products and processes within the Claims and Assistance ecosystem.

Technical Lead

Software Engineer

• Desenvolvimento e codificação de soluções utilizando Node.js e Python;
• Análise e levantamento de requisitos técnicos e funcionais;
• Implementação e integração de APIs RESTful;
• Execução de testes, identificação e correção de falhas;
• Manutenção, atualização e melhoria contínua de sistemas existentes;
• Compreensão das necessidades de negócio e tradução em soluções técnicas;
• Elaboração de relatórios e apresentação de resultados para clientes internos;
• Apoio à tomada de decisão e participação em discussões técnicas.

Analista Desenvolvedor Pleno

Data Analyst

• Develop data solutions using Python, ensuring quality, performance, and scalability;
• Develop and maintain REST APIs for integration between systems and applications;
• Build, optimize, and maintain ETL/ELT data pipelines;
• Process and transform large volumes of data using Apache Spark and PySpark;
• Develop queries and analyses using SQL to support decision-making;
• Participate in the development, training, validation, and monitoring of analytical and predictive models;
• Apply statistical techniques and machine learning to generate insights and intelligent solutions;
• Develop and integrate solutions using Generative Artificial Intelligence and Large Language Models (LLMs);
• Integrate AI solutions into products, services, and business processes;
• Ensure best practices for code versioning using Git;
• Document solutions, pipelines, and data processes;
• Work collaboratively with multidisciplinary teams in agile environments;
• Contribute to the continuous evolution of data and AI engineering architecture and practices.

Senior Data Analyst

Data Engineer

• Responsible for the maintenance, deployment and evolution of Big Data solutions, working in environments that process large volumes of data.
• Ensure the performance, reliability and scalability of applications, as well as support consumers of data solutions and collaborate with multidisciplinary teams in an agile environment.
• Monitor deployments and provide support to consumers of data solutions.
• Develop and maintain large-scale data processing pipelines.
• Identify and resolve issues related to application performance and reliability.
• Implement and optimize solutions using Big Data technologies.
• Participate in defining architectures and strategies for data processing and storage.
• Work together with multidisciplinary teams to deliver innovative solutions.
• Support continuous improvement initiatives and process automation.
• Operate following agile methodologies, participating in Scrum ceremonies.

Data Engineer, Big Data – Senior

• Work on a strategic CIB project in Global Transaction Banking (GTB), developing Banking-as-a-Service (BaaS) solutions and transactional APIs with a focus on scalability, security, performance, and financial data management.
• Plan, monitor, and deliver software projects of varying sizes, complexities, technologies, and sectors.
• Work directly with managers and directors, negotiating and defining objectives and deadlines.
• Manage scope, cost, and schedule in coordination with the contract manager and other stakeholders.

Tech Lead Developer

Backend Engineer

• Work on a strategic CIB project in Global Transaction Banking (GTB), developing Banking-as-a-Service (BaaS) solutions and transactional APIs with a focus on scalability, security, performance, and financial data management.
• Analyze and develop systems in Java, including microservices, automated testing, middleware applications, and orchestrators.
• Configure, build, and deploy in development and production environments.
• Monitor deployments and provide support to solution consumers.
• Anticipate and resolve issues related to application performance and reliability.
• Participate in the full development lifecycle: process analysis, requirements gathering, architectural design, implementation, testing, and deployment.

Java Developer – Senior

• Design, develop, and maintain ETL/ELT data pipelines
• Build and optimize data architectures in cloud environments
• Ensure data quality, integrity, and governance
• Develop and maintain analytical and operational data models
• Collaborate with business teams, analysts, and data scientists
• Monitor and optimize pipeline performance and cost
• Handle ingestion and processing of large volumes of data
• Support the definition of data best practices and standards
• Participate in incident resolution and continuous improvement of data solutions

Senior Data Engineer

Engineer

• Responsible for overseeing deployments and providing support to data consumers
• Responsible for anticipating application performance and reliability issues and acting to resolve them
• Technical requirements: Python, Spark, Databricks, Azure Data Factory, Azure Blob Storage
• Techniques for handling large volumes of data
• Collaborative tools: Jira, Confluence, GitHub
• Behavioral and soft skills: High level of collaboration and interaction across multidisciplinary teams
• Strong analytical skills and the ability to develop creative and disruptive solutions
• Organizational skills and autonomy
• High standards for delivery quality
• Knowledge of techniques for handling large volumes of data
• Familiarity with Agile Scrum team methodology

Senior Big Data Engineer

• Work on development, maintenance and integration of services in a Mainframe environment.
• Monitor and operate batch workflows using Control-M.
• Analyze, handle and resolve incidents, ensuring rapid service restoration.
• Perform targeted fixes and corrective maintenance on COBOL programs.
• Automate operational tasks using APIs, scripts and integrations with DevOps tools.
• Create and maintain workflows using Control-M Self Service and Automation API.
• Analyze ABENDs, logs, dependencies between JOBs and failures in batch processing.
• Correlate metrics between Mainframe environments and distributed systems.
• Participate in deployment, sustainment and production support processes.
• Log incidents, actions taken and evidence, ensuring traceability of activities.
• Collaborate with development, business, infrastructure and operations teams.
• Support monitoring and observability initiatives using modern tools.

COBOL Developer, Mid-level

Architect

• Cloud architecture with a primary focus on Microsoft Azure and complementary knowledge of Oracle Cloud Infrastructure (OCI)
• Responsible for designing, assessing, implementing and optimizing critical corporate cloud environments
• Must have experience in infrastructure projects
• Architecture, engineering and support of cloud environments, with the ability to define best practices, technical standards and recommendations for performance, availability, security, connectivity, governance and operational continuity

Cloud Architect Specialist, Azure and OCI

Financial Planning and Analysis

• Realizar imersão nas rotinas financeiras da organização, compreendendo processos de Contabilidade, Tesouraria, Contas a Pagar, Contas a Receber e Controladoria;
• Conduzir entrevistas, workshops, sessões de shadowing e levantamento de requisitos junto aos usuários-chave;
• Mapear processos atuais (AS-IS) e propor melhorias e oportunidades de automação;
• Identificar atividades manuais, repetitivas, controles paralelos em planilhas, conciliações e gargalos operacionais com potencial de automação;
• Elaborar documentação funcional, fluxos de processos, regras de negócio e especificações para desenvolvimento;
• Traduzir demandas de negócio em requisitos funcionais e técnicos para equipes de arquitetura e desenvolvimento SAP;
• Atuar como elo entre as áreas de negócio e os times técnicos, garantindo o correto entendimento das necessidades e regras operacionais;
• Avaliar viabilidade, impacto e benefícios das automações propostas, considerando eficiência operacional, redução de esforço manual e ganhos de produtividade;
• Apoiar a execução de testes integrados e homologações (UAT), validando a aderência das soluções implementadas;
• Garantir a qualidade e integridade dos dados processados pelas automações e integrações com o ERP SAP.

Analista de Requisitos e Processos SAP, Automação Financeira – BTP

• Provide on-site support to end users for desktop computing (microcomputing).
• Respond to and resolve incident tickets and service requests related to desktop computing.
• Assist users with technology-related questions and IT service requests.
• Perform Service Configuration and Asset Management activities (CMDB).
• Register and update Configuration Items.
• Create and maintain technical documentation for assets and services.
• Generate reports on Configuration Items.
• Execute and monitor emergency, normal, and standard changes related to IT assets.
• Participate in Change Management processes.

Process Analyst - Junior

• Atuar no time em um projeto estratégico, utilizando metodologias ágeis e em um ambiente de inovação.
• Ser um pilar fundamental nos melhores e maiores projetos de TI do Brasil e em nível global.