Milliman

Content Manager

• Lead the creation and implementation of content strategies that support demand generation, lead nurturing, and customer retention across channels like our website, email campaigns, social media, and webinars
• Collaborate with product, sales, and marketing teams to identify content gaps, develop editorial calendars, and produce high-impact assets such as case studies, ebooks, blog series, and video scripts
• Conduct audience research, SEO audits, and competitive analysis to inform content themes and optimize for search visibility and user engagement
• Oversee content production workflows, editing for quality and consistency, and ensuring alignment with brand guidelines
• Measure content performance using tools like Google Analytics, HubSpot, or SEMrush; iterate based on data to improve ROI and conversion rates
• Conceptualize, write, and edit a variety of informational and creative content, including articles, presentations, brochures, white papers, video scripts, advertisements, infographics, and other marketing materials
• Build strong relationships with subject matter experts, conduct interviews, and research topics and products to create engaging, evidence-based content
• Promote IntelliScript’s products and core competencies within Milliman
• Serve as a key branding and messaging resource, representing the Marketing team across IntelliScript
• Empower employees to adhere to IntelliScript brand guidelines and perform final peer reviews
• Establish cross-functional partnerships with departments such as Operations, Analytics, Sales, and Product Management
• Take initiative and ownership of tasks, managing projects to successful completion
• Set and manage expectations, ensuring ample time for peer reviews
• Help develop and enforce a style guide to define IntelliScript’s voice and style
• Audit and ensure correct use of brand standards and up-to-date product information in PowerPoint decks; maintain consistency and manage version control
• Contribute directly to employer branding initiatives
• Support the Marketing team with logistics for thought leadership webinars, speaking engagements, sponsored events, and other activities as needed
• Participate in occasional travel for company and industry events
• Perform other marketing duties as assigned

Senior Content Strategist – IntelliScript

Analyst

• Support client implementations of Irix, taking on projects and tasks as needed
• Learn the inner workings of our technology, and communicate effectively on technical subjects
• Perform detailed regression testing within the rules engine for client releases
• Identify test cases for proposed rule changes
• Update project management system with changes and testing status
• Perform business analysis and prepare documentation to fulfill internal and external requests
• Check and validate team members’ work and results in peer review workflow
• Support Project Management team with client calibrations and demonstrations of our rule engine
• Run reports (usually in SQL) to analyze rules and impact of changes
• Deploy systems to test & production

Technical Implementation Analyst – IntelliScript

• Provide the following first line support for all service requests: Prioritization of the request
• Support for the customer by attempting to resolve the issue through existing documentation, research of past requests, or other means
• Triage the request by gathering more details to assist escalation agent
• Open a ticket using Jira
• Escalate the request to the appropriate party
• Most importantly, communicate often and effectively to the requestor to meet or exceed SLA’s
• Monitor and analyze system performance and application health using Datadog, proactively identifying and escalating potential issues to ensure optimal service delivery
• Contribute to the creation as well as ongoing maintenance of knowledgebase articles, procedures, and other documentation
• Ensure a high level of system and infrastructure availability within agreed upon internal SLA’s
• Continually identify automation opportunities
• Ensure compliance with all system security requirements
• Will be on-call (rotation basis)

Service Desk Analyst II – IntelliScript

Financial Planning and Analysis

• Direct monthly financial analysis, including trends, variances, and opportunity identification for IntelliScript’s business segments; communicate results and insights to practice leadership
• Maintain tooling and processes to help set, forecast, and track budgets to provide expense transparency across the practice
• Support the annual budgeting and reforecasting processes, including preparation of financial models, participation in budget discussions, and maintaining key planning tools
• Enhance financial reporting to drive decision-making and insights, margin improvement, and operational efficiency
• Partner with internal stakeholders in accounting and billing teams to understand and provide insight into the practice’s financial operations
• Prepare and automate key financial reports with a focus on clarity and accuracy
• Build and refine financial models to assess new business opportunities and strategic initiatives
• Support ad hoc financial analysis and projects in a fast-paced, collaborative environment

Lead Financial Specialist – IntelliScript

Full-stack Engineer

• Design, develop, maintain and improve software and other technical solutions that solve business challenges
• Play a key role in redesigning our monolithic legacy products in AWS
• Champion AWS best practices
• Mentoring team members on software engineering best practices
• Focus on overall product quality
• Develop and maintain unit and integration tests
• Responsibly self-manage workload given project priorities, deadlines and deliverables
• Help the team achieve sprint goals through independent work and collaboration
• Participate in code reviews to promote quality and best practices
• Support code deployments

Software Engineer III – IntelliScript

Scrum Master

• Provide guidance on Agile practices, facilitating continuous improvement, and ensuring success delivery of projects aligned with organizational goals
• Track team capacity and velocity, collaborate through ART syncs, backlog refinement, PI planning, team stand ups, etc., within the Scaled Agile Framework (SAFe)
• Ensure team members understand project objectives, focusing on cross-functional accountability, teamwork, and iterative progress toward well-defined goals
• Provide coaching and thought leadership of Agile principles for the development team and product owners
• Consistently knowledge sharing on best practices and ways to improve product delivery across teams
• Facilitate Scrum ceremonies and activities for multiple teams in support of delivery across the organization
• Identify and mitigate any external dependencies, risks, and impediments

Senior Content Strategist – IntelliScript

Technical Implementation Analyst – IntelliScript

Service Desk Analyst II – IntelliScript

Lead Financial Specialist – IntelliScript

Software Engineer III – IntelliScript

Scrum Master – IntelliScript