MillerKnoll

Account Executive

• Develop business with A&D clients and managing Industry Alliance Partners in Italy and Spain
• Travel to client locations for relationship building
• Engage clients through dinners, events, and industry functions
• Conduct quarterly analysis of sales and customer service practices
• Develop tailored plans for Industry partners

Sales Representative

Account Manager

• Managing and further developing existing customer relationships through regular visits and consultations - Focus according to the dealership tiering
• Identifying and acquiring new customers in the field of furniture design, particularly in the wholesale sector, among furniture dealers, architects, and planners
• Presenting our HAY furniture collections to customers on-site, in HAY showrooms and at trade fairs, as well as providing personalized consultation and planning
• Participate in trade fairs, exhibitions and events to represent the brand, and build new contacts
• Achieving and exceeding sales targets and revenue objectives in your sales territory.
• Regularly report to the manager on sales figures, activities, goals and market developments

Junior Account Manager – Wholesale

Sales

• Develop and implement a strategic business development plan for Central Germany
• Identify, target, and secure major contract opportunities with end-customers such as corporate headquarters, hospitality groups, coworking operators, universities, and public institutions
• Build and maintain strong relationships with Contract stakeholders
• Deliver impactful presentations, product workshops, and showroom experiences to specifiers and clients
• Collaborate with the Contract team to enhance client engagement

Area Sales Manager

Program Manager

• Delivering a high level of service
• Provides a single point of contact for clients
• Assists with managing project budgets
• Attends project meetings/calls and site meetings
• Collaborates with dealers
• Conducts a ‘lessons learned’ process with stakeholders after each executed key project
• Manages Salesforce (CRM) information appropriately
• Oversees and coordinates the data and use of the MillerKnoll Project Management Tool
• Performs additional responsibilities as requested

Program Manager – Public Sector

Project Manager

• Leads the project from strategic development through completion as it relates to architecture and construction.
• Partners with key internal business contributors to establish project budgets, manage activities within budgets, and report results to the business.
• Manages workflow throughout the organization by effectively influencing decisions and conversations both inside and outside of the group.
• Negotiates terms, executes, and administers vendor construction contracts in accordance with corporate goals, budget constraints, and program expectations.
• Monitors and coordinates accounting activities as appropriate and prepares reports for management.
• Participates in budget planning as required.
• With the support of the executive architect, actively manages the General Contractor for each project, approving change orders and payments and driving the schedule for on-time delivery.
• Builds and maintains relationships with cross-functional MillerKnoll teams.
• As part of the project management team, fosters relationships with vendors and contractors to deliver quality results.
• Where appropriate, sources new vendors and onboards them.
• As part of the project management team, identifies the ways in which we can be better partners, use resources more efficiently, and create less waste.
• As part of the project management team, develops key construction metrics to assess overall effectiveness and ROI.
• Performs additional responsibilities as requested to achieve business objectives.

Senior Design & Construction Project Manager

Operations

• Provide and manage daily Special-Order support functions to the Retail and Contract Sales Organizations.
• Create custom SKUs and provide Account Specialists/Sales Representatives with pricing.
• Manage SKU integrity and accuracy including the extended product options selling tool database.
• Maintain and update Special Order and Replacement Part tools and documents available to the sales fields.
• Work with sales field to ensure an efficient and smooth operation for Special Ordering and when ordering Replacement Parts.
• Correspond with vendors and confirm lead time and pricing for SKU’s and special materials requirements.
• Meet regularly with Merchant(s) to ensure selling tools are easy to use and to promote the launch of new programs.
• Arrange swatch approval process for Custom (COL/COM) orders and upon order placement monitor through life cycle to include tracking information, receipt and other material requirements.
• Primary contact for product compliance; work with compliance team to implement compliance for Expandable Plastics, TSCA VI, CAL 117-2013, Flame Retardants, Prop 65 and other regulations.
• Manage and maintain accurate Special Order and Replacement Part sales tools to include catalogs, pricelists, swatches by request, and disseminate assortment updates for the Retail and Contract Sales Organizations.

Vendor Operations Specialist

• Supports product design across MillerKnoll by managing external designer engagements.
• Ensures operational excellence through workflows, contracts, and royalties.
• Bridges creative and operational functions for successful execution of design projects.
• Maintains relationships with significant design partners and serves as a liaison.
• Leads contract negotiation and financial oversight for design contracts.
• Prepares reports and correspondence with accuracy and professionalism.
• Partners with legal team to develop intellectual property strategies.

Design Operations Manager

Product Manager

• Define and lead the end-to-end product strategy, aligning with overarching business objectives
• Identify and set 3–5 key commercial priorities to drive growth, improve margin, and strengthen brand positioning, reviewing annually
• Conduct market research and competitor analysis to identify customer needs, category trends, and emerging opportunities
• Translate insights into a clear, actionable product roadmap that supports short and long-term growth
• Lead the evaluation and refinement of go-to-market strategies, ensuring alignment with product positioning, customer needs, and commercial objectives
• Collaborate closely with Sales Director, Creative Director, Design Director Marketing Director and Finance Director roles to develop and deliver new products that balance aesthetic vision, customer relevance, and commercial viability
• Ensure product briefs are clear, customer-focused, and aligned with brand and design intent
• Drive new product development from concept through to launch, ensuring timelines, cost targets, and quality standards are met
• Own the product portfolio strategy, ensuring the right balance of range depth, breadth, and differentiation
• Guide product selection, assortment planning, and lifecycle management to optimize commercial performance and brand coherence
• Support the team in managing range structure and customer options, ensuring clarity, consistency, and relevance across categories
• Work in collaboration with Finance team to review product life cycle and recommend ways to extend or reenergise for longer life
• Lead the development of a pricing strategy that is both competitive and margin compelling
• Regularly review product performance, pricing architecture, and category contribution to ensure commercial objectives are being met
• Build, lead, and mentor a high-performing product team, fostering a culture of accountability, creativity, and commercial focus
• Work cross-functionally with Marketing, Sales, Finance, Design, and Engineering to align on product goals and deliver seamless execution
• Champion a collaborative and customer-centric approach to product development and go-to-market planning
• Manage product management team

Director of Product Strategy

Analyst

• Process and analyze Direct Orders, commercial and government, and Export to ensure accurate invoicing and contract compliance.
• Support the Customized Invoicing team by submitting accurate and timely invoices to various customers.
• Assist the team with Order price checks and analytics.
• Work with internal business partners to resolve invoicing issues that prevent or delay timely invoicing.
• Correspond with dealers and the internal team to resolve dealer pricing and order questions.
• Finalize and submit Customized invoices to the correct contact or invoicing platform.
• Maintain a Deferred Invoicing portfolio, with frequent updates on each project status.
• Assist Collections teams with rejected or disputed invoices.
• Support the work of Deferred Invoicing and Customized invoicing, and manage basic portfolio as required.
• Work with Finance to properly follow SOX and generally accepted accounting principles.

Deferred & Custom Invoicing Analyst

Marketing

• Ensuring brand standards and bringing our brand to life in all communication and activities
• Support North American Sales team with targeted initiatives driving our business growth strategies
• Build strong connections with key MillerKnoll stakeholders
• Represent the North American market to key Muuto HQ stakeholders
• Event planning and partnerships for the region
• Market research & competitor analysis
• Developing ideas for growth opportunities

Marketing Manager

Manager

• Support and oversee Herman Miller stores within a designated geographical area and report to the Senior Director of Herman Miller Global Stores
• Oversee and manage a team of General Managers and their sales teams, including recruiting and hiring General Managers
• Coach, motivate, and develop General Managers to achieve store and brand sales targets
• Conduct in-person store visits regularly to monitor sales activities and provide support (spend ~80% time in stores)
• Analyze market trends, competition, and customer needs to develop effective regional sales strategies
• Set realistic sales targets and monitor progress toward achieving revenue goals
• Provide ongoing sales training and coaching on product knowledge, selling skills, and customer service
• Track sales metrics, analyze performance data, and report key insights to executives
• Manage regional sales budgets and ensure efficient allocation of resources
• Collaborate with marketing, HR, customer service, and other partners to align and support sales initiatives

Regional Manager

Artificial Intelligence

• Define and execute the Lean-AI Program vision, balancing rapid innovation with enterprise stability
• Establish enterprise-ready patterns for GenAI and applied AI adoption (e.g., reusable prompts, orchestration frameworks, microservices)
• Lead, mentor, and grow a team of ML/AI and GenAI engineers and data scientists
• Collaborate with enterprise architects, data engineers, product teams, and business process leaders to align initiatives with enterprise priorities
• Promote responsible AI practices, ensuring security, ethics, and compliance
• Lead the design, development, and deployment of AI/ML solutions and oversee creation of reusable frameworks and accelerators
• Ensure solutions move from prototype to production with enterprise-grade MLOps/LLMOps practices
• Drive integration of AI capabilities into adjacent enterprise systems and workflows (Snowflake, Salesforce, Infor-LN, Jira)
• Establish ML/AI architectural standards and best practices for cloud-native, distributed, event-driven environments
• Stay ahead of emerging AI/GenAI tools, frameworks, and ecosystem innovations

Director, Lean AI

Accounting Manager

• Oversee and manage the monthly close process
• Manage, lead, train and mentor accounting and accounts payable teams
• Prepare and analyze monthly, quarterly, and annual financial statements
• Ensure compliance with GAAP, tax regulations and internal policies
• Develop and implement accounting policies and procedures to improve efficiency and accuracy
• Work closely with internal and external auditors to gather information and prepare reports for financial, statutory and application control audits
• Coordinate physical inventory counts and cycle counts; reconcile discrepancies and investigate root causes
• Collaborate with supply chain, operations, and procurements teams to ensure accurate inventory tracking and reporting
• Entity Consolidation reporting including consolidating international entities and submission to corporate entity including reporting to related public company requirements
• Reporting and communication for monthly results to all levels of the business
• Interpret accounting results, identify problems, research solutions and make recommendations

• Support quoting, Sales Order Processing, Production Updates, Shipping Arrangements & Post Delivery Customer Service Issues for HH Collection product lines for USD & Euro orders
• Answer incoming phone calls and web inquiries
• Enter new clients on customer card and send new client welcome packet
• Provide information on products, pricing, lead times, specifications
• Outreach/prospect for new clients and territories
• Process and support shipment of new client sample library requests
• Follow up on quotes and after-sales follow up; nurture existing relationships
• Process credit card payments, record deposits in Business Central, release orders, and follow-up on balance due notices
• Coordinate freight charges, ensure complete ship-to information, provide tracking updates
• Update approvals for CFAs/SFAs/DFAs
• Run weekly Order Status reports, manage open orders, update clients, review order hold reports
• Initiate customer service claims to Client First teams; organize replacements/local repairs and track resolution
• Complete and submit refund request forms for overpayments
• Provide and send sample/tear sheets and perform fabric shops as needed
• Assist with mailers and create eblasts
• Stay informed of new HH products and other general information of interest to customers

International Sales Assistant

Oversee the opening of stores for MillerKnoll Retail.
Interact with cross-functional teams including Real Estate, Design, Construction, Operations, Marketing, Supply Chain, IT, and Finance to ensure on-time and successful opening of all company operated stores.
Main point of contact on-site; aid where needed, project manage and offer operational support to cross-functional business partners and Field Management throughout the new store opening (NSO) process.
Manage the NSO process from end to end, ensure successful store openings, budgets, and consistent execution of individual brand standards.
NSO project Lead and main point of contact to ensure consistency and best practices across store openings
Daily interfacing with Senior Manager Retail Operations on day-to-day workload, both during openings and non-openings
Point of contact on other retail store operational needs
Responsible for completion of on-site project operations-readiness checklists
Responsible for prompt resolution of project delays to keep project on schedule
Conduct and manage NSO calls/meetings
Follow new store opening procedures and processes for completion of branded openings
Coordinate with IS, HR and other support groups to ensure proper setting up of store systems
Complete New Store Opening Airtable tasks, including reporting, and after-action analysis
Work with cross-functional teams on continuous improvement initiatives
Work with cross-functional teams to aid coordination of training, equipment, systems, and overall store operations pre and post opening
Support retail team/stores daily as needed and assigned post openings
Completion of AD HOC Operational and Systems projects during non-store opening time
Support stores in an Operational capacity
Responsible for individual travel budgets as assigned