MillerKnoll

Product Marketing

• Lead the development and execution of integrated marketing strategies for global product launches
• Manage execution of integrated marketing campaigns across multiple distribution channels
• Accountable for the development and ongoing management of launch budgets
• Lead marketing collateral development for large, complex initiatives
• Drive cross-functional strategic alignment and ensure successful execution against the marketing strategy

Global Product Marketing Manager

Sales

• Responsibility for acquiring and managing clients in the DACH region
• Conducting client meetings and negotiating contracts
• Regular visits to dealers to promote sales
• Preparing accurate sales forecasts and market analyses

Sales Manager

Program Manager

• Own a transformation program governance, operating model, and cadence, ensuring consistent execution across all work streams
• Strategically lead the design and execution of complex, cross-functional initiatives that align with corporate strategy and long-term growth objectives.
• Provide strategic insights and recommendations to senior leadership; regularly brief executives on progress, risks, and opportunities through influence and communication.
• Serve as a recognized expert in the field, representing the organization in industry forums and shaping best practices internally and externally.
• Serve as the central integrator across business, IT, operations, finance, and external partners involved in delivery
• Act as a trusted partner to executive sponsors, providing concise program narratives and recommendations for decisions
• Drive clarity on what is changing, when, and for whom across dealer, customer, and internal experiences
• Identify opportunities to improve program delivery efficiency, tooling, and governance models.

Vice President

• Lead the development and execution of MillerKnoll’s global real estate strategy.
• Drive growth, financial performance, and long-term market expansion.
• Oversee global market planning, site selection, fleet optimization, and lease renewals.
• Collaborate closely with global business leaders to align priorities and strengthen operational efficiency.

VP of Real Estate

Director

• Develop and execute an insight-driven, cohesive global showroom strategy.
• Define long-term direction for showroom formats, spatial typologies, and digital-physical integration.
• Partner across business units and dealer networks to align showroom strategy with market expansion, brand positioning, and product storytelling.
• Lead portfolio lifecycle planning and prioritization of strategic initiatives globally.
• Oversee showroom portfolio budgeting, including capital investment and major industry event planning.
• Lead complex, multi-brand programs across the global showroom network.
• Build governance models, operating frameworks, and program calendars that drive clarity and consistency.
• Serve as the central orchestrator of showroom-related strategic initiatives and transformation efforts.
• Translate insights, risks, and opportunities into actionable recommendations and long-range roadmaps.
• Own the end-to-end strategy for all major global design-industry events leveraging showroom environments.
• Guide spatial, creative, narrative, and programmatic direction in alignment with brand and product priorities.
• Lead cross-functional planning with Product, Brand, Creative, Engineering, and Sales to deliver unified multi-brand experiences.
• Manage master schedules, decision frameworks, and project governance to ensure disciplined execution.
• Conduct post-event evaluations to measure impact and inform ongoing evolution.
• Align showroom strategy and event planning with seasonal product launches and key narratives.
• Partner closely with Marketing, Product, and Sales to ensure showroom and event experiences support sales enablement and commercial outcomes.
• Collaborate with AVPs/RSDs to address regional needs and strengthen market-level selling efforts.
• Provide guidelines and content for change communications, sales enablement, and operational readiness.

Director of Showroom Strategy

• Achieve the financial sales goal by building a strong and mutually beneficial relationship with designated Dealer/s through the provision of day-to-day problem-solving solutions and the provision of opportunities
• Own ongoing day-to-day relationship and be the prime commercial contact of choice with designated dealer at all levels
• Focus on identifying and creating sales opportunities for MillerKnoll and dealers in the territory which includes owning the process for Product Application / Specials / Mock Ups / SPAFS on the projects.
• Provide Technical / Specification support to dealer in conjunction with Portfolio leads when required.

• Drive sales through proper management, goal setting and evaluation
• Achieve Store and Regional goals
• Ensure adherence to merchandise standards
• Manage all store business files and staff

Regional Store Director

• Support the perfect execution of the day-to-day: quoting, Sales Order Processing, Production Updates, Shipping Arrangements & Post Delivery Customer Service Issues, for all HH Collection product lines for both USD & Euro Orders.
• Answer incoming phone calls and web inquiries
• Enter all new clients on customer card and send new client welcome packet to all new account holders
• Provide information on products, pricing, lead times, specifications, etc.
• Outreach/Prospect for new clients and territories
• Process and support the shipment of new client sample library requests
• Follow up on quotes and after sales follow up, nurturing existing relationships with consistent follow-up
• Process credit card payments, record deposits in Business Central, release orders, and follow-up on balance due notices to collect payments
• Assist in coordinating correct freight charges for client orders and ensuring ship-to information is complete; provide tracking updates as needed.
• Update approvals for CFAs/SFAs / DFAs
• Run weekly Order Status reports, manage open orders, update clients as needed, and review order hold reports
• Initiate customer service claims to Client First teams, organizing replacements/local repairs as needed and track through resolution,
• Complete and submit refund request forms for overpayments
• Provide and send sample/tear sheets and perform fabric shops as needed
• Assist with mailers and create eblasts
• Stay informed of new HH products and other general information of interest to customers

International Sales Assistant

Manager

• Communicate quality and engineering information as required, with both internal and external resources.
• Develop, negotiate, and implement contracts with value of $500k to $5 million.
• Lead Strategic Sourcing for spends of $500k to $5 million.
• Participate productively and constructively as a member of cross functional teams, as required.
• Responsible for relationship management, with peers at assigned suppliers, with coaching.
• Responsible for spends between $10 - $40 million and/or savings of $100k to $1 million in annual, sustainable cost savings.
• Support and coordinate with engineers to implement VAVE improvements.
• Understand and apply formal project management principles to work as appropriate.
• Set and meet own milestones and expectations.
• Understand and interpret cost breakdowns of suppliers.
• Based on facts observable on the shop floor, achieve agreement with supplier on current cost elements, with supervision.
• Understand philosophy and tools of lean manufacturing via the Herman Miller Performance System (HMPS); successfully solve small to medium, "on-the-floor" problems using the Plan, Do, Check and Act (PDCA) process, with coaching; demonstrate use of change-over, standard work, and material and information tools to highlight problems, with coaching.
• Work is primarily contained within one country or contiguous global region.
• Performs additional responsibilities as requested to achieve business objectives.

Supplier Development Manager

Account Manager

• Plan, organize, and oversee projects for direct accounts from initiation to completion.
• Develop timelines, track milestones, and ensure adherence to deadlines.
• Serve as the primary point of contact for direct account clients.
• Communicate project updates, requirements, and deliverables clearly and professionally.
• Work closely with sales, design, logistic, and support teams to align project goals.
• Monitor project deliverables for accuracy and compliance with client specifications.
• Implement corrective actions when necessary to maintain quality standards.
• Prepare regular status reports for stakeholders.
• Maintain comprehensive project documentation for reference and audits.

Solutions Engineer

• Design, build, and implement AI agents using low-code platforms such as Copilot Studio, with a strong focus on prompt engineering and conversational design.
• Research novel low/no-code platforms and design, document, and disseminate best practices for agentic development using low/no-code platforms.
• Create and maintain comprehensive technical documentation for all AI agents, including instruction sets, integration maps, security compliance documentation, testing procedures, troubleshooting guides, and user guides to ensure knowledge transfer and long-term sustainability.
• Maintain and support the existing AI agent fleet, including instruction set refinements, knowledge source updates, security group management, performance optimization, and production incident response.
• Conduct UAT coordination, quarterly business reviews, and implement rollback procedures when needed.
• Participate in the full solution lifecycle, including solution design, build, testing, implementation, and post-launch support.
• Integrate AI agents with enterprise data sources using Power Platform connectors, Power Automate Flows, agent-to-agent calling, Model Context Protocol (MCP), and API-based integrations where appropriate.
• Configure and manage security controls including O365 security groups, multi-tier access models (SharePoint + security group), PII redaction logic, and data classification compliance.
• Ensure agents meet internal security and privacy requirements for handling confidential employee data.
• Partner with product owners and business stakeholders during discovery and intake phases to help define use cases, assess complexity, and set realistic expectations.
• Advise teams on data integrity, documentation structure, and knowledge readiness to ensure content is suitable for AI-driven solutions.
• Provide guidance on how to structure documentation and knowledge assets for effective AI consumption.
• Help the business understand that strong AI outcomes depend on strong data practices, and coach teams on how to improve inputs.
• Contribute to the development of repeatable patterns, templates, and best practices to accelerate future agent builds.
• Measure success through adoption, usage, and business impact rather than just delivery.

AI Solutions Engineer

Procurement

• Execute sourcing strategies that support the retail growth strategy, deliver assortment expansion, and strengthen the financial performance of the business.
• An understanding of supplier capabilities, country-specific advantages, risk exposure, and long-term capacity requirements will guide strategies.
• Align supplier allocation and sourcing decisions with country core competencies, margin targets, product requirements, and capacity to support successful new product development.
• Support strategies to expand and diversify the supplier base in alignment with retail growth strategies, prioritizing quality, scalability, lead times, and product capability.
• Support vendor rationalization and re-sourcing efforts to optimize cost structure, improve product quality, and delivery performance.
• Continuously evaluate and optimize the supplier matrix, providing recommendations for development, growth, or exit plans based on strategic alignment and performance.
• Advance responsible sourcing practices and strengthen supplier performance in quality, sustainability, and risk management.
• Analyze supplier performance, reliability, and compliance to inform sourcing decisions and execute strategies to drive continuous improvement and accountability across the supply base.
• Lead strategic oversight of supplier-owned inventory performance, analyzing monthly variances against order forecasts to inform procurement decisions, mitigate supply risks, and drive continuous improvement in inventory planning.
• Support cost negotiations and identify cost-saving opportunities across strategic suppliers and key collections.
• Collaborate with Innovation and Product Development teams to integrate sustainable materials and minimize environmental impact in both production and logistics.
• Travel domestically and internationally (~20%) to maintain strong relationships with suppliers and regional teams.

Global Product Marketing Manager

Sales Manager

Program Manager

VP of Real Estate

Director of Showroom Strategy

Sales Manager

Regional Store Director

International Sales Assistant

Supplier Development Manager

Account Manager

AI Solutions Engineer

Sourcing Manager, Retail