MGA Homecare

Benefits Operations Specialist

MGA Homecare

full-time

Posted on:

Origin:  • 🇺🇸 United States • Arizona

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Salary

💰 $50,000 - $65,000 per year

Job Level

JuniorMid-Level

About the role

  • Assist in the administration of all employee benefits programs, including enrollments, changes, terminations, and COBRA notifications.
  • Act as a primary point of contact for employee benefit inquiries, providing clear and accurate information on plan options, eligibility, coverage, and claims.
  • Maintain and update employee records in HRIS and benefits platforms, ensuring data accuracy and confidentiality.
  • Coordinate benefits onboarding and offboarding activities, including new hire orientations and exit interviews related to benefits.
  • Work with benefit vendors and carriers to resolve employee issues and ensure service delivery standards are met.
  • Support benefits open enrollment activities, including scheduling sessions, preparing materials, and processing elections.
  • Assist in auditing benefits data and invoices to ensure proper billing and resolve discrepancies.
  • Ensure compliance with federal, state, and local regulations including ERISA, ACA, HIPAA, and COBRA.
  • Contribute to process improvements and documentation of benefit workflows and standard operating procedures.
  • Prepare reports and metrics related to benefits utilization, costs, and trends as requested.
  • Support and monitor benefits-related system integration events.

Requirements

  • Associate’s or Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
  • 2+ years of experience in benefits administration or HR operations.
  • Knowledge of employee benefits programs and relevant regulations (ERISA, ACA, HIPAA, COBRA).
  • Experience with Workday preferred
  • Strong attention to detail and ability to maintain data accuracy.
  • Excellent interpersonal and communication skills, both verbal and written.
  • Ability to handle sensitive and confidential information with discretion.
  • Proficient in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).