Metsi Technologies

Field Engineer

• Collaborate with peers to resolve customer issues
• Execute plan of action from Dell Domain Engineer/L3
• Document results, logs and service report
• Reseat, swap, or replace parts as needed
• Perform sever testing and validation

Field Service Engineer

• Collaborate with peers, apply technical expertise, diagnosis tools and analytical practices to resolve customer issues
• Deliver outstanding on-site support and create a great customer experience
• Triage issues with direction from Dell support
• Execute plan of action from Dell Domain Engineer/L3 - (communicate using Teams, Email, and Phone)
• Document POA results, logs and service report (parts numbers/PPID of old/new parts replaced) to Dell via case email
• Reseating parts, swap or replace parts, upgrading firmware as needed
• Server testing and validation (running diagnostics, capturing & uploading logs)

Field Service Engineer 2

Account Executive

• work with channel partners to identify and qualify mutually rewarding sales activities, strategies and business opportunities, all in the service of optimizing sales execution so that service level agreements are met.
• Oversees the development of strategic business plans and marketing programs to support sales in designated market segments.
• Identifies and develops alliances and relationship programs designed to produce sales opportunities.
• Analyzes market data to identify trends/opportunities, develops strategic direction from market information and creates compelling market analysis presentations.
• Evaluates program trends and provides analysis and recommendations to management.

Retail Account Executive – Channel Sales

Technical Account Manager

• Support customers in disconnected environments while serving as a subject matter expert for Dell Technologies data center infrastructure products and solutions.
• Work with Federal customers and partners as they implement AI solutions in secure spaces.
• Learn and maintain a deep technical acumen and understanding of the Dell Technologies portfolio to include storage, compute, networking, applications, cybersecurity, converged and hyper-converged systems, and edge-core-cloud synergies.
• Develop internal relationships within Dell and earn trust amongst the account executives, program/project managers, executive leadership team members, infrastructure delivery teams, and security offices
• Develop external relationships and earn trust with customers and partners through a demonstration of the highest caliber of professional, technical, and mission competence
• Assist customer and sales team with design, definition, and implementation of complex system requirements

Sales

• Manage a team of field sales account executives
• Build strong customer relationships
• Ensure a great experience for existing and potential customers
• Directly manage field-based individual contributors
• Provide direction, development and inspiration to team members
• Manage the hiring, staffing and maintaining of a diverse and effective workforce
• Drive business process improvement efforts
• Collaborate with other functions to resolve escalations/customer issues quickly

Senior Sales Manager, Data Management

Product Specialist

• Manage relationships with senior level technical personnel and decision makers
• Demonstrate the value of a product and/or service technology to advance customer business objectives
• Act as a technical resource for the sales organization to help meet and exceed their objectives
• Engage senior customer stakeholders, including CIOs, CDOs, CTOs, and Heads of Data, Analytics, and AI
• Lead value-based sales conversations that connect measurable business ROI based outcomes to the AI Data Platform

Product Specialist – AI Data Platform

Security Engineer

• Contribute to the design and architecture of new or re-engineered cryptography security-related software/services
• Implement modern encryption / decryption algorithms, crypto key management system and work on the Post Quantum Computing (PQC) model integration
• Directly collaborate with best-in-class storage solution engineers at Dell Technologies
• Build and review design, functional, technical and user documentation; develop, review and implement test strategies for software products and systems

Senior Principal Security Software Engineer – C, Cryptographic Systems

Systems Engineer

• Provide pre-sales technical support to our field sales teams, helping to define the overall Dell Technologies solution for our customers using the full range of company products and services.
• Build and lead relationships for highly sophisticated customer accounts.
• Conduct customer needs analysis and anticipate requirements beyond existing solution’s scope.
• Prepare detailed product specifications to enable the sale of our products and solutions, and deliver impact presentations at customer facilities.
• Verify operability of sophisticated product and service configurations within the customer’s environment.
• Perform advanced systems integration and provide technical expertise to design and implement the solution.

Senior Systems Engineer, UDS Data Management

• Develop an understanding of customers’ business and solution requirements
• Gain share of spend across Dell Technologies portfolio of technology solutions: server, storage, networking, software, security and led services
• Run territory and or accounts, including account planning, sales forecasting, engaging cross-functional resources and working with the virtual teams to ensure alignment across the organizations
• Regularly engage with decision makers at client facilities in performing primary duties
• Provide sales leadership and experience on large, sophisticated opportunities

Account Executive 4 – K-12

Account Executive 4, K12

• Drive sales for Dell Technologies products
• Build positive relationships with customers
• Manage small- to medium-sized accounts

Inside Sales Account Executive

Solutions Engineer

• Lead solution‑level planning and stakeholder alignment, acting as the primary liaison between business stakeholders, architects, program teams, and scrum teams to translate business goals into clear, technically grounded capabilities
• Shape the solution vision and capability roadmap, creating an executable, customer‑aligned vision and sequencing backlog items to ensure the highest‑value work is delivered first
• Own the execution plan and value delivery, tracking progress against capability goals, ensuring teams remain focused on the right backlogs, and guiding the effective flow of work through each sprint and release
• Ensure technical excellence and long‑term scalability, analyzing technology trends and customer requirements, incorporating Tech Debt, Enablers, and Automation into the capabilities backlog, and validating feasibility with engineering leadership
• Drive continuous improvement and cross‑team predictability, identifying dependencies, refining estimates, reducing risks, and improving team execution to increase value delivered per unit of effort

Solution Engineering – Product Owner

Full-stack Engineer

• As a Software Principal Engineer, you will be responsible for developing sophisticated systems and software based on the customer’s business goals, needs and general business environment creating software solutions.
• Contribute to the design and architecture of high-quality, complex systems and software/storage environments
• Prepare, review and evaluate software/storage specifications for products and systems
• Contribute to the development and implementation of test strategies for complex software products and systems/for storage products and systems

Software Engineer, C, Linux, Kernel, Device Drivers

Backend Engineer

• Develop sophisticated systems and software based on the customer’s business goals
• Design, develop, and maintain different components of a Data Protection storage appliance
• Debug and resolve complex software, hardware, and network issues in production environments
• Participate in the full software development life cycle, including development, testing, continuous delivery, and support
• Collaborate as an active member of an agile team to realize features through development, test, and delivery

Software Engineer – C, C++, Golang, Kubernetes, Storage, Systems Programming

• Provide clear guidance on AI security best practices, with emphasis on securing agentic AI systems, autonomous decision-making models, and multi-agent frameworks
• Advise on integration of Zero Trust principles into AI ecosystems, ensuring secure identity, access control, and trust boundaries for autonomous agents and their interactions
• Define security requirements while engaging directly with stakeholders within Dell’s Business Units and the Information Technology organizations to ensure products, services and solutions are designed to adhere to those requirements across Dell’s various environments
• Consult with internal customers like architects, developers, system engineers, project managers and more and provide practical consulting guidance in identifying and mitigating all security risks for the related infrastructure and application security
• Conduct comprehensive security architecture design reviews and technical assessments with a focus on AI security