Metsi Technologies

Full-stack Engineer

• Developing sophisticated systems and software based on customer’s business goals and needs
• Contributing to the design and architecture of high-quality, complex systems and software/storage environments
• Preparing, reviewing and evaluating software/storage specifications for products and systems
• Contributing to the development and implementation of test strategies for complex software products and systems/for storage products and systems

Software Principal Engineer, C, Linux, Kernel, Device Drivers

Product Specialist

• Proactively identify and solve customer business needs by providing subject matter expertise and creating solutions using Dell’s products and services.
• Understand the channel role in the sales process
• Recognize and articulate characteristics of the customer environments
• Support complex opportunities
• Provide insight and advice to customers concerning applicability of specific products and services technologies

Hardware Engineer

• Provide technical leadership to a project team developing cutting edge server and storage solutions, including AI servers used for training the leading AI models
• Be responsible for delivering a project architecture and concept for servers and storage, which will then be handed over to a development team as well as work with Product Management and Marketing to fine-tune requirements
• Work on feasibility studies, defining architecture, SI constraints, electronic computer-aided design (ECAD) and mechanical computer-aided design (MCAD) guidance and documenting key risks
• Author and coordinate the creation of concept specifications and design guides
• Possess excellent communication skills for requirements discussions as well as provide technology updates to multiple Dell EMC product groups and development teams

Engineer

• Provide pre-sales technical support to our field sales teams
• Build and lead relationships for highly sophisticated customer accounts
• Conduct customer needs analysis and anticipate requirements beyond existing solution’s scope
• Prepare detailed product specifications to enable the sale of our products and solutions, and deliver impact presentations at customer facilities
• Verify operability of sophisticated product and service configurations within the customer’s environment
• Perform advanced systems integration and provide technical expertise to design and implement the solution

Senior Systems Engineer, Federal

• Provide world-class delivery support to our customers
• Build an in-depth knowledge of our customers’ priorities and initiatives
• Become a trusted advisor that avoids customer impact
• Identify potential sales and growth opportunities
• Assist in coordinating development and consolidation of technical and process documentation
• Focus on activities like data analytics and reporting
• Provide hardware and software incident support
• Deliver IMACD tasks related to requests
• Perform remote support for other locations
• Support other IT-related manufacturing support on-site, as directed by the Dell manager

Service Delivery Engineer

Account Executive

• Responsible for selling a defined set of products and services
• Act as a technical resource to an assigned account set
• Work collaboratively with multiple sales organizations
• Assist in the on-going technical education and development of the broader team

Services Sales Representative

• Deliver technical solutions to the Inside Sales Team
• Understand the Dell Technologies portfolio and explain complex solutions
• Provide expert guidance and direction to the core Sales team
• Achieve or exceed targets by selling solutions and developing strong relationships

Technical Sales Representative

Scrum Master

• Our Agile Scrum Masters play a critical role in enabling high‑performing teams by guiding the effective use of Scrum and scaled Agile practices.
• This role focuses on advancing engineering quality, Agile maturity, and delivery effectiveness, while emphasizing AI and tool enablement, data‑driven decision‑making, and the removal of delivery obstacles.
• As a Consultant, Agile Scrum Master, you will drive the adoption of Scrum and scaled Agile frameworks aligned to varying levels of Agile maturity, applying industry best practices to improve throughput and accelerate delivery of both new and existing products.
• You will act as a consultant, mentor, and coach to teams responsible for delivering multiple, concurrent initiatives.
• You will partner closely with Product Owners, scaled Product Owners, senior leaders, and multiple Scrum, and scaled Scrum teams to coordinate development efforts using Agile principles and Scrum‑based tools.

Consultant, Agile Scrum Master

• Develop sophisticated systems and software based on customer’s business goals
• Design, develop, and maintain different components of a Data Protection storage appliance
• Debug and resolve complex software, hardware, and network issues in production environments
• Take part in the full software development life cycle, including development, test, continuous delivery, and support
• Be an active member of an agile team, collaboratively realizing features through development, test, and delivery

Software Principal Engineer

• Lead the end-to-end software development lifecycle, including feasibility evaluation, architecture design, implementation, integration, testing and delivery
• Architect and implement complex storage subsystems for distributed environments
• Collaborate with cross-functional teams to ensure robust, high-quality solutions

Senior Principal Engineer

• Analyze large, complex datasets (telemetry, logs, alerts) from deployed systems to identify critical, recurring failure patterns and service pain points
• Design and implement diagnostic logic and algorithms within the product architecture (firmware, software, and tools) to automatically detect, isolate, and potentially self-heal hardware and software issues
• Drive Design for Diagnostics (D4D) feature requirements into next-generation products, defining the necessary telemetry, instrumentation, and fault isolation techniques.
• Collaborate across global teams (Product Engineering, Quality, Service) to ensure diagnostic solutions are effectively integrated into the entire product and service ecosystem
• Prepare detailed technical documentation for automated diagnostic programs, procedures, and system specifications

Principal Systems Development Engineer

Security Engineer

• Drive innovation and strategic prioritization by identifying differentiated security features through market and competitive analysis, aligning initiatives with business goals, and championing capabilities that advance our data protection offerings.
• Lead cross-functional product execution by partnering with engineering, sales, channel partners, and customers to define security requirements and deliver impactful, customer-centric solutions.
• Leverage deep technical acumen to engage in architectural and functional design discussions, evaluate trade-offs, challenge assumptions, and assess security risks associated with key decisions.
• Act as the Data Protection Security subject matter expert, supporting field teams and customers with clear guidance, documentation, and advocacy around product capabilities, strengths, and limitations.
• Coordinate urgent security incident responses with urgency and precision by collaborating with Engineering, Legal, Support, Communications, and incident response teams to ensure effective resolution of high-impact vulnerabilities.

Consultant Product Manager – Data Protection Security

Field Engineer

• Collaborate with peers, apply technical expertise, diagnosis tools and analytical practices to resolve customer issues
• Triage issues with direction from Dell support
• Execute plan of action from Dell Domain Engineer/L3 - (communicate using Teams, Email, and Phone)
• Document POA results, logs and service report (parts numbers/PPID of old/new parts replaced) to Dell via case email
• Reseating parts, swap or replace parts, upgrading firmware as needed
• Sever testing and validation (running diagnostics, capturing & uploading logs)

Field Service Engineer, Level 2

• Driving sales for our ground-breaking products by building positive relationships with customers through digital communication.
• Gaining new accounts and seeking opportunities in your account territory.
• Managing small- to medium-sized accounts in a full cycle sales capacity.
• Staying informed of industry trends to help resolve specific market challenges.
• Recommending business solutions supported with data.
• Working with customers and partners to devise new and innovative solutions to business opportunities.
• Identifying, evaluating, and recommending alternative business solutions to customers and partners.
• Using in-depth knowledge of company technology, products and services to become a trusted business advisor for customers and partners.

Medium Business Account Executive 3, Inside Sales

AI Engineer

• Develop new AI applications from concept to production
• Work closely with other developers as part of a small cross-functional team
• Collaborate with Product Management and Leadership to lead the delivery of initiatives
• Share ideas and opinions with the team
• Rotate through different projects and technologies