Mercy

Data Scientist

• Manage the overall coordination, status reporting, financials, schedules and stability of project-oriented work efforts
• Maintain status reports and project metrics and appropriately triage and categorize all incoming work
• Interact significantly with project team members, vendors, finance personnel, and multiple functional or support departments
• Share information with coworkers and encourage participation in Mercy Research activities
• Provide information regarding operational, change management, and trial management strategies and opportunities
• Develop, maintain and facilitate the usage of various datasets, databases and medical records systems necessary to facilitate study start-up, conduct and support
• Support clinical research activities by serving as the primary resource for data acquisition, extraction, and management using standard clinical data platforms
• Act as the key liaison between Mercy Technology Services, the Research - Enterprise Data and Analytics Office Value Delivery Team, and Mercy Research
• Promote research data literacy by assisting with education and training initiatives
• Lead communication between teams to ensure seamless collaboration and understanding across departments
• Track and analyze data trends to identify opportunities for programmatic improvement
• Represent Mercy Research in meetings with legal, financial, vendor, and technology teams
• Facilitate exploratory meetings with investigators and VDT members to clarify study needs
• Utilize Microsoft Office, project management platforms, clinical data tools, and network-approved AI solutions to enhance daily workflows

Research Project Manager – Data Management Support

Financial Planning and Analysis

• Prepare and analyze financial results for Mercy.
• Monitor organizational performance and manage the forecasting process.
• Manage the day-to-day processes within the Finance department to ensure the timeliness and accuracy of all reports.
• Provide analysis and support to administration and develop analytical tools and reports for departments.
• Recommend process improvement strategies and work simplification to ensure coordination.

Executive Director – Finance

Technician

• Fulfill customer requests
• Resolve customer technical issues
• Respond to customer questions in a timely manner
• Ensure ongoing effectiveness of the desktop computing environment
• Event Management
• Service Request Fulfillment
• Incident Management
• Problem Management
• Access Provisioning
• Continual Service Improvement

Service Center Technician

General

• Interviews uninsured/under-insured patients in a hospital setting to determine eligibility for State Medicaid benefits and Financial Assistance
• Requires assisting patients in hospital rooms with the application processes to facilitate accurate and appropriate application submission
• Requires building a positive relationship with the patient and communication of the eligibility process and the benefits of having Medicaid coverage
• Oversight of signatures on State forms and clear communication regarding the additional documents the patient will need to provide to complete the application is central to this role

Inpatient Eligibility Specialist

Recruitment

• Connect great talent with meaningful careers
• Partner with hiring leaders to attract and hire healthcare talent
• Serve as a trusted advisor throughout the recruitment process
• Be part of a highly collaborative and supportive Talent Acquisition team
• Help shape the future of healthcare talent

Healthcare Recruiter – PRN

Patient Service Representative

• Greet patients and verify patient identity in a prompt, courteous, and professional manner
• Manage incoming phone calls and respond to patient inquiries effectively
• Perform patient check-in, check-out, and appointment scheduling activities
• Create and maintain patient records within Epic and other electronic health record systems
• Process mail, scanning, RightFax documentation, copying, and other administrative tasks
• Maintain accurate electronic health records and ensure chart accuracy
• Balance and reconcile cash drawers daily according to established procedures
• Demonstrate working knowledge of office and clinic equipment, including computers, scanners, fax machines, copiers, calculators, and credit card processing equipment
• Review department communications promptly and actively participate in team meetings and process improvement initiatives
• Support the implementation of new Epic enhancements and workflow changes
• Maintain a safe, clean, and welcoming environment while following Infection Control Guidelines
• Adhere to Mercy safety policies and report incidents according to established procedures
• Protect patient confidentiality and comply with all privacy and security requirements
• Perform additional duties and special projects as assigned

Operator

• Answer incoming exchange calls from providers, patients, family members, healthcare facilities, and physician offices.
• Deliver exceptional customer service to internal and external callers.
• Document and dispatch patient information accurately to on-call providers to support prompt medical care.
• Enter and maintain patient demographic information while adhering to quality assurance standards and HIPAA requirements.
• Relay emergency and after-hours calls according to established procedures.
• Support providers and clients with miSecure password and passcode resets.
• Communicate technology interruptions, system errors, and downtime procedures effectively.
• Receive and relay critical information during system downtimes while utilizing appropriate manual processes.
• Collaborate with team members to identify workflow improvements and support change initiatives.
• Provide constructive peer-to-peer feedback to help prevent delays in patient care.
• Complete special projects and additional duties as assigned by leadership.

Exchange Operator

Patient Access Representative

• Facilitate all components of the patient's entrance into any Mercy facility.
• Schedule, register, verify benefits, perform pre-certification, and financial clearance including pre-visit collection.
• Ensure that the most accurate patient data is obtained and populated into the patient record.

Director

• Lead managed care modeling and analytics to support contract strategy and performance optimization
• Drive financial performance across value-based and risk-bearing reimbursement models
• Partner with clinical, operational, and finance leaders to ensure readiness and success in managed care contracts
• Translate complex financial and operational data into clear, actionable insights for executive leaders
• Develop and execute strategies that achieve key financial and performance targets
• Provide leadership on complex financial and operational challenges
• Collaborate across teams to deliver high-quality, timely results on strategic initiatives

Director – Managed Care Model & Performance

• Play a pivotal role in shaping first impressions and delivering a brand-defining experience for patients.
• Facilitate patient admissions and transfers seamlessly.
• Ensure optimal bed placement and engagement with patients and providers.
• Act as a medical consultant, mediator, and resource.

RN, Throughput Center – Nights, Full Time

• Provide safe, timely, effective, efficient, equitable, patient-centered care in a systematic way
• Partner with patients, providers, and other members of the clinical care team to drive quality outcomes for an attributed panel
• Duties and responsibilities will be performed in a manner consistent with our mission, values, and Mercy Service Standards

Primary Care Nurse, RN/LPN

Educator

• Assist the Director of CPE and Manager of CPE in the operation of the Clinical Pastoral Education Program
• Provide education and supervision of CPE students
• Reflect Mercy’s mission, values, and charisms
• Strengthen a modern spiritual care approach that honors tradition while expanding the reach of CPE and spiritual care through emerging innovations

ACPE Certified Educator

• Join dedicated team delivering in-patient services at Mercy Children's Hospital
• Provide compassionate care to pediatric patients
• Collaborate with pediatric hospitalist coverage
• Contribute to educational program for medical students

Child & Adolescent Psychiatrist Hospitalist

• Join our team at Mercy Hospital St. Louis
• Lead the way in psychiatry and partner with our organization for compassionate service
• Deliver transformative health care experiences while exploring new technologies and shaping the future of medicine

Consult Liaison Psychiatrist

Medical Billing and Coding

• Review and analyze documentation present in the medical record for inpatient, outpatient and/or professional services
• Assign diagnoses/procedure codes as described by the physician(s) of record
• Abide by the Standards of Ethical Coding as set forth by the American Health Information Management Association
• Adhere to official coding guidelines