ManpowerGroup

Program Manager

• Establish relationships with HR Partners, business leaders, and employees to ensure our benefits delivery and operations meets employee needs.
• Function as the subject matter expert on benefit programs; resolve benefits issues, escalations and close them in a timely manner – usually within 48 to 72 hours for non-complex and five business days for complex issues.
• Effectively manage multiple, complex projects and deadlines, with internal and external parties.
• Resolve complex issues including identifying the issues, performing a thorough investigation to identify root cause, conducting impact analysis (financial and members), evaluating resolution options (advantages and disadvantages of each option).
• Build effective vendor management activities including, set up ongoing vendor partner meetings on a consistent basis (monthly, quarterly, etc.) to review service improvement opportunities, member satisfaction results on customer service and website efficiencies; monitor service-related performance guarantee results and execute service improvement plans when necessary; monitor monthly invoices to ensure accurate administrative fees and enrollments are applied.
• Actively participate in Annual Enrollment preparation and user acceptance testing to ensure a thorough review of the enrollment system and accurate setup of eligibility rules/requirements, employee contribution rates, imputed income rates, COBRA rates, ASO fees, and premiums.
• Review interface files set up between the benefits administration system and vendor systems (determine required fields based on minimum necessary rules, frequency, monitor file testing results, etc.).
• Ensure the website enrollment process is efficient that provides an excellent member experience.
• Document lessons learned and conduct or participate in AE debrief meetings.
• Identify process improvement and/or automation opportunities; effectively manage implementations, execution, and documentation of new processes; set and track project success metrics and document lessons learned.
• Participate in and/or conduct benefit training for partner teams and external vendors.
• Execute audit schedule and type for each major vendor partner. Manage audit progress, review results, and set priorities on necessary changes or improvement plans.
• Partner with technical teams and payroll to ensure the accuracy of employee data and functionality of electronic data interfaces with partner vendors.
• Monitor and understand federal and state regulation changes that may impact the benefit administration process and/or program offerings.
• When necessary, work with internal teams, external ERISA counsel, and/or vendor partners on benefit administration changes.
• Prepare, monitor and/or manage all ERISA, CMS, ACA and/or state-related filings in a timely manner and assure Plan compliance.

Benefits Program Manager – Consultant

Recruitment

• Provide day-to-day administrative support to the Recruiting Team
• Manage complex scheduling and database administration
• Enter and maintain candidate information into the applicant tracking system
• Generate recruitment metric reports both manually and using an applicant tracking system
• Create, file, and maintain a filing system for resumes, applications, and miscellaneous paperwork
• Input test results
• Application maintenance
• Database maintenance
• Arrange appointments with potential candidates requiring extensive phone time
• Candidate follow-up
• Provide assistance with reference checks
• On-boarding process for candidates/employees
• Corporate updates
• Account updates
• Conference calls
• Team travel coordination

Virtual Recruiting Coordinator, Consultant – RPO

Account Executive

• Capacidad de apertura de nuevas cuentas
• Asesorar y atender a clientes de canales mayoristas y B2B
• Realizar visitas periódicas a clientes para presentar y vender nuestros productos.
• Gestión administrativa incluyendo cotizaciones, saldos y administración de la cuenta

Ejecutivo de Ventas – Motos

Client Services Representative

• Pre-screen and interview scheduling for Client Hiring Managers
• Facilitate hiring events including welcoming & registering attendees, assisting with prescreens and coordination
• Generate recruitment metric reports both manually and using the applicant tracking system
• Maintain all program compliance, data entry, and reporting in support of the program team
• Coordinate recruiting team communications for the onboarding process for candidates/employees and client program updates

Client Services Coordinator, Consultant

Technical Recruiter

• Responsible for daily operations and support of hiring managers and suppliers in all stages of the requisition process
• For assigned job categories/skill sets, consult and assist hiring managers in the approach and identification of quality candidates in a timely manner while managing cost controls and compliance with program processes
• Build and optimize external supplier relationships to drive supplier performance and ensure adherence to program processes and contractual obligations
• Communicate opportunities for continuous improvement, issues and risks to leadership
• Assist with supplier performance reviews/assessments and program reporting
• Other duties/projects as assigned

Senior Technical Recruiter – Virtual Consultant

Project Manager

• Drive synchronization and clarity across a matrixed, cross-functional organization
• Manage the Expert Network's master schedule for specific workstreams, ensuring all milestones are tracked, dependencies are clear and risks are proactively flagged.
• Proactively conduct deep-dive discovery, gather qualitative and quantitative information from disjointed systems and stakeholders and synthesize findings to create actionable recommendations for project strategy, process improvements, and executive decision-making.
• Develop and execute streamlined share-out mechanisms to keep Executive Leadership, Talent Acquisition Managers, Expert Network Directors, and workstream contributors aligned and informed across multiple timezones.
• Facilitate process mapping and deep-dive meetings, meticulously documenting new and evolving hiring strategies and workflows as they are determined.
• Drive the identification of process and strategy gaps, leveraging a deep understanding of a high-volume, seasonal hiring funnel to propose solutions and ensure a scalable hiring machine.
• Identify, assess, and escalate key project risks and decisions that require immediate attention from leadership to prevent impact on hiring targets.
• Rapidly build trust and solid working relationships with critical partner teams, including Technology, Marketing, Compensation, and the Recruiter team.

Talent Acquisition Project Manager, Consultant

• Identify and implement sourcing strategies based upon the job position by creatively conducting research and/or utilizing a multitude of resources
• Develop an ongoing and diverse pipeline of prospective candidates using research, networking, database mining, complex internet searches, etc. for as required for ManpowerGroup clients
• Use a variety of technical tools to identify and attract a high qualified pool of candidates
• Manage referral sources as well as other identified sourcing channels
• Document research methods so they may be shared with other recruiting team members
• Train other recruitment team on new internet sites, blogs, RSS, networking groups and/or sites.
• Work with Recruiters to identify gaps in sourcing plan and develop go forward strategy to identify pipeline of candidates for hard to fill positions
• Identify, screen and submit qualified candidates to Recruiting Team based on the provided job description
• Assist with job requisition / description development
• Acquire a thorough understanding of job requisition / description for required competencies, skills, knowledge required of successful applicants
• Maintain knowledge of how many resumes need to be generated for open positions
• Enter and maintain candidate information into applicant tracking system on a daily basis
• Generate recruitment metric reports both manually and using applicant tracking system
• Create, file and maintain filing system for resumes, applications and miscellaneous paperwork
• Resume conversion and application maintenance.

Senior Corporate Sourcer Consultant

• Connect with motivated candidates to learn about their skills
• Match candidates to job opportunities
• Develop pathways to help candidates achieve career goals
• Build a strong pipeline of candidates and clients
• Advocate on behalf of candidates for career opportunities
• Deliver an exceptional hiring experience

Senior Bilingual Recruiter – Corporate/IT sector

• Identify and attract in-demand technical talent
• Manage the full cycle recruitment process
• Provide exceptional experience to candidates and clients
• Connect candidate skills to open roles
• Consult with clients on their talent needs

Senior Technical Recruiter – Consultant

• Identify and implement sourcing strategies based upon the job position
• Develop an ongoing and diverse pipeline of prospective candidates using research, networking, database mining, complex internet searches, etc.
• Use a variety of technical tools to identify and attract a high qualified pool of candidates
• Manage referral sources as well as other identified sourcing channels
• Document research methods to share with other recruiting team members
• Train other recruitment team on new internet sites, blogs, RSS, networking groups and/or sites
• Work with Recruiters to identify gaps in sourcing plan and develop go forward strategy
• Identify, screen and submit qualified candidates to Recruiting Team based on the provided job description
• Assist with job requisition / description development
• Maintain knowledge of how many resumes need to be generated for open positions
• Enter and maintain candidate information into applicant tracking system daily
• Generate recruitment metric reports both manually and using applicant tracking system
• Create, file and maintain filing system for resumes, applications and miscellaneous paperwork