MANN+HUMMEL

Account Manager

• Responsible for the daily management of all accounts within the sales organization while aggressively pursuing new growth opportunities
• Provide effective management of sales efforts in support of Business Plan Targets in sales, profitability, and AR performance
• Provide regular updates to the Sales Director concerning both current and new potential customer account activities
• Must maintain detailed knowledge of both current and targeted profitability by product group and customer
• Responsible for development and successful implementation of innovative new business acquisition strategies within current customer base as well as targeted new customers
• Serves as the primary managerial contact for customers, and is responsible for ensuring both the customer, as well as all appropriate organizations within MANN+HUMMEL are effectively managed
• Must be able to effectively communicate both internally and externally of MANN+HUMMEL organization in support of key projects
• The Key Account Manager may be actively involved in global coordination of key customers

Key Account Manager

Human Resources

• Manage and administer monthly payroll (wages and salaries) in cooperation with our external payroll service provider
• Ensure accurate time management data, and coordinate with internal stakeholders on all payroll-related matters
• Communicate with authorities, tax offices, social security and health insurance institutions
• Act as the main point of contact for employees on HR, contractual, and payroll-related questions
• Manage recurring HR processes such as salary reviews, bonus payments, long‑service awards, and special payments
• Record all contract changes in HR SAP/SF system (working hours changes, transfers, salary adjustments, terminations, etc.)
• Coordinate employee-focused HR activities such as anniversaries, probation period completions, and employee recognition events
• Prepare and publish internal and external job postings, ensuring compliance with Italian employment policies, laws, and regulations
• Coordinate with temporary employment agencies to fill hourly and non-exempt roles
• Screen applications, conduct initial candidate interviews, and organize interview schedules
• Maintain and manage the applicant tracking system and prepare job offers and employment contracts
• Represent the organization at job fairs and employer branding events
• Conduct onboarding, new-hire orientation, and induction programs.
• Coordinate with hiring managers to ensure that new employees are properly integrated and equipped for success.

HR Generalist – LS&E

Customer Support

• Lead the Order Management & Customer Care team, ensuring effective coordination of processes and projects.
• Provide support to Customer Service Specialists with administrative activities and oversee all responsibilities related to people management.
• Responsible for coordination of processes, projects, improvements, transitions, and tasks within the team.
• Regular communication with internal departments.
• Support the team with order processing, answering internal/ external customer question, etc.
• Responsibility for assigned Order Management & Customer Care processes: Manual order entry, Monitor and resolve issues of EDI orders, Confirm order details, Manage and resolve order exceptions, Send order confirmation to customer, Answer customer questions, Manage customer Portals.
• People management (motivation, evaluation, training and development plan, capacity planning, issue management, vacation planning etc.).
• Performing other tasks according to the direct supervisor.

Customer Service Team Leader

Administrative Assistant

• Drive Execution Excellence by supporting the agile strategy execution approach, cross-functional alignment and governance to deliver on strategic targets.
• Consult and coach internal stakeholders: analyze challenges, provide structured frameworks/methodologies and trigger mindset/behavior change on individual and team level.
• Support internal customers in developing, planning and executing strategic initiatives, including workshops to align vision, priorities and execution.
• Challenge and sharpen target definitions: assess clarity/viability, ensure strategic alignment and use data to recommend adjustments (incl. OKR logic).
• Create and provide additional data-driven progress reports where needed; translate insights into actionable recommendations for decision-making.
• Identify interdependencies/overlaps and systemic risks; optimize resources and resolve bottlenecks and conflicts across initiatives.
• Define and continuously improve (agile) project management standards, methods, processes, templates and tools for non-customer projects, especially strategy execution.
• Oversee implementation and correct application of defined standards; support teams in applying project management methodologies effectively.
• Develop role-/target-group-specific learning material and learning journeys; deliver trainings, workshops and enablement formats.
• Facilitate execution by moderating progress meetings, following up on actions, tracking implementation progress, and supporting change management (readiness, adoption, resistance, communication).

Performance Office Manager

• The Sales Account Manager serves as the primary daily contact responsible for all commercial aspects associated with the account support actions of the assigned customers
• Responsible for the daily management of all accounts within the sales organization, while aggressively pursuing new growth opportunities
• Provide effective management of sales efforts in support of Business Plan Targets in sales, profitability, and AR performance
• Provide regular updates to the Sales Director concerning both current and new potential customer account activities
• Must maintain detailed knowledge of both current and targeted profitability by product group and customer
• Will be responsible for development and successful implementation of innovative new business acquisition strategies within current customer base as well as targeted new customers
• Serves as the primary managerial contact for OE/OES filter customers, and is responsible for ensuring both the customer, as well as all appropriate organizations within M+H are effectively managed
• Must be able to effectively communicate both internally and externally of M+H organization in support of key projects
• Account manager will be actively involved in global coordination of key customers

OE Account Manager

Marketing

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MIP Marketing

Project Manager

• Lead cross-functional project teams (operations, engineering, quality, product management, distribution).
• Facilitate project review meetings and ensure objectives for cost, quality, and delivery are met.
• Develop clear project plans, schedules, trackers, and milestone updates.
• Present concise, audience-appropriate project updates to leadership and stakeholders.
• Identify risks early, implement mitigation actions, and manage scope changes.
• Coordinate resources, establish priorities, and ensure accountability across teams.
• Maintain accurate project documentation, reports, and communication logs.
• Build strong working relationships across shop floor, engineering, maintenance, and management.
• Support shop-floor activities, trials, and validation as needed.
• Maintain urgency, follow-through, and consistent execution of commitments.

Junior Project Manager

Full-stack Engineer

• Build applications and new feature developments across a portfolio of IoT-based SaaS products
• Drive and maintain high quality standards in production code and automated testing
• Drive and maintain high reliability of cloud backend architecture, web and mobile applications
• Develop new software requirements by interpreting customer pain points and workflows
• Analyze development and operational issues and communicate potential solutions effectively to stakeholders
• Document all major decision and architectural design by Confluence and Jira
• Develop new software features and manage external software vendors
• Collaborate with the internal data science team to realize efficient machine learning algorithms
• Collaborate with the internal hardware teams, manage firmware rollouts and QA for our IoT devices
• Help achieve our goal of continuous delivery organized in development sprints
• Automate everything that can be automated, document the rest

Software Engineer

Financial Planning and Analysis

• Generar y reportar forecast.
• Comunicación con Gerencias Operativas y ventas para elaboración de forecast.
• Actualizar reportes mensuales de forecast.
• Asegurar el cumplimiento y analizar desviaciones vs. el plan.
• Reporte y análisis de releases de ventas para forecast.
• Reporte y análisis de Head Count.
• Control de presupuesto.
• Revisión de ordenes de compra para el correcto ingreso por cuenta, CECO y presupuesto.
• Actualización diaria de reporte de gastos y revisión semanal con gerentes operativos.
• Encontrar áreas de mejora a partir del análisis de gastos.
• Proyección del P&L semanal, identificando riesgos y oportunidades.
• Revisión de producción semanal vs. releases e inventario.
• Cierre mes.
• Analizar, identificar, provisionar y si es necesario corregir posibles en las cuentas de gastos operativos.
• MRM: elaborar reporte mensual de cierre de mes.
• Revisar y corregir errores de cierre de mes.
• Generar reportes para el corporativo

Analista Financiero, Senior

Data Analyst

• Act as the primary point of contact for the assigned process stream (e.g., Order Management, Inventory Management, Production Planning, or Plant Maintenance)
• Drive three core areas of execution: business analysis (including value assessment), project and task management, and solution implementation
• Collaborate closely with process owners and end users to understand their business goals, objectives, and requirements, translating them into actionable Celonis requirements and use cases
• Partner with data engineers to convert business and functional requirements into corresponding technical and data specifications
• Design, implement, test, and validate dashboards, analyses, and reports within the Celonis environment to ensure accuracy and business relevance
• Present implementation progress, insights, and results to senior leadership and cross-functional business teams
• Lead business value workshops with process improvement and operational teams, leveraging Celonis to identify, evaluate, and quantify opportunities for process optimization and efficiency gains
• Maintain comprehensive documentation of Celonis implementations and develop a structured library of use cases for future reference
• Manage, prioritize, and oversee all incoming requests and enhancement initiatives related to Celonis solutions