Magnet Forensics

Sales Development Rep

• Qualify all sales leads generated by marketing, based on defined lead qualification criteria
• Leverage prospecting strategies (phone, email, social networking) to connect with prospective customers, identify needs and qualify interest
• Work closely with Account Executives to schedule discovery meetings with sales-ready leads/prospects
• Leverage sales and marketing tools (SalesLoft, ZoomInfo, LinkedIn Navigator, Pardot) to maximize efficiency and effectiveness
• Manage new contacts via CRM (Salesforce) to ensure accuracy for long-term pipeline development
• Provide friendly and knowledgeable service to prospects and build strong relationships
• Work as part of a cross-functional team and build strong relationships across the organization
• Focus primarily on Inbound Lead Response (75%) with additional attention on Outbound Prospecting (25%)
• Participate in the Sales Development Representative Talent Pipeline for future opportunities

Sales Development Representative

Consultant

• Plan and execute the onsite or remote installation of the product, the onboarding of new and existing customers, and initial support for the Magnet Forensics portfolio of products
• Act as the main point of contact for the customer, providing direction and guidance during the implementation of the product
• Collaborate closely with the sales team to identify client requirements and propose tailored solutions that address their specific challenges
• Offer technical expertise and guidance during the development of proposals, ensuring that proposed solutions align with client objectives and industry best practices
• Follow best practices in issue resolution while managing customer expectations and delivering solutions to complex technical issue
• Participate in internal technical discussions with Product Management, Engineering, and Sales sharing technical insight and feedback from the field
• Develop and maintain in-depth product and industry knowledge by becoming a subject matter expert on the Magnet Forensics portfolio of products
• Conduct comprehensive product demonstrations and presentations, highlighting the features and benefits to potential clients in a clear and concise manner, as needed

Professional Services Consultant

• Qualify all sales leads generated by marketing, based on defined lead qualification criteria.
• Leverage prospecting strategies including phone, email, and social networking to connect with prospective customers, identify needs and qualify interest.
• Work closely with Account Executives to schedule discovery meetings with sales-ready leads/prospects.
• Use prospecting and marketing tools (SalesLoft, ZoomInfo, LinkedIn Navigator, Pardot) to maximize efficiency and effectiveness.
• Manage new contacts in Salesforce to ensure accuracy for long term pipeline development.
• Provide friendly and knowledgeable service to prospects and build strong relationships.
• Work as part of a cross-functional team and build relationships across the organization.
• Focus primarily on Inbound Lead Response (75%) and outbound prospecting (25%).

Sales

• Support the sales team by performing administrative duties
• Opportunity management, creation of sales quotes and entering purchase orders as needed for the sales team
• Collaborate with sales enablement and revenue operations on required sales analytics and reports from Salesforce
• Uphold complete and accurate records of all customer activities in our CRM system
• Prepare required sales literature to facilitate the selling process
• Liaise with legal, finance or channel account team for any license and channel partner agreement modifications
• Work with Operations teams to ensure products and services are efficiently delivered
• Event/conference preparation and co-ordination
• Assist with driving attendance to Magnet led events and workshops
• Coordinate resources, schedules and timelines for assigned projects
• Promote positive working relationships with all internal and external customers

Sales Coordinator

• Provide support to the U.S. Federal Sales team serving civilian agencies, Department of Defense and the intelligence community
• Support the sales team by performing administrative duties
• Opportunity management, creation of sales quotes and entering purchase orders as needed
• Collaborate with sales enablement and revenue operations on sales analytics and Salesforce reports
• Uphold complete and accurate records of all customer activities in CRM (Salesforce)
• Prepare required sales literature to facilitate the selling process
• Liaise with legal, finance or channel account team for license and channel partner agreement modifications
• Work with Operations teams to ensure products and services are efficiently delivered
• Event and conference preparation and coordination; assist driving attendance to Magnet-led events and workshops
• Coordinate resources, schedules and timelines for assigned projects
• Promote positive working relationships with all internal and external customers

• The Sales Coordinator will provide support to our U.S. Federal Sales team, who serve civilian agencies, Department of Defense and the intelligence community
• Support the sales team by performing administrative duties.
• Opportunity management, creation of sales quotes and entering purchase orders as needed for the sales team.
• Collaborate with sales enablement and revenue operations on required sales analytics and reports from Salesforce.
• Uphold complete and accurate records of all customer activities in our CRM system.
• Prepare required sales literature to facilitate the selling process.
• Liaise with legal, finance or channel account team for any license and channel partner agreement modifications.
• Work with Operations teams to ensure products and services are efficiently delivered.
• RFP (RFQ, RFI) Framework Response and Preparation
• Event/conference preparation and co-ordination.
• Assist with driving attendance to Magnet led events and workshops.
• Coordinate resources, schedules and timelines for assigned projects.
• Promote positive working relationships with all internal and external customers.