Consultant

• Plan and execute the onsite or remote installation of the product, the onboarding of new and existing customers, and initial support for the Magnet Forensics portfolio of products
• Act as the main point of contact for the customer, providing direction and guidance during the implementation of the product
• Collaborate closely with the sales team to identify client requirements and propose tailored solutions that address their specific challenges
• Offer technical expertise and guidance during the development of proposals, ensuring that proposed solutions align with client objectives and industry best practices
• Follow best practices in issue resolution while managing customer expectations and delivering solutions to complex technical issue
• Participate in internal technical discussions with Product Management, Engineering, and Sales sharing technical insight and feedback from the field
• Develop and maintain in-depth product and industry knowledge by becoming a subject matter expert on the Magnet Forensics portfolio of products
• Conduct comprehensive product demonstrations and presentations, highlighting the features and benefits to potential clients in a clear and concise manner, as needed

Professional Services Consultant

Managing Consultant Hydrologist – Mid-Senior Level

Consultant Hydrologist, EIA Water Specialist – Associate Level

Industry Consultant – Health and Life Sciences

Learning & Development Consultant

Quality Support Consultant, Level 1