Magnet Forensics

Account Executive

• Develop and execute annual and quarterly territory plans;
• Be able to think outside the boxes and create different size deals from Platform, multiyear to individual deal sizes;
• Build a pipeline of new clients through heavy prospecting and networking within the public sector vertical;
• Cross sell and up-sell within an existing booking book of business;
• Conduct marketing lead and opportunity qualification;
• Prepare and deliver in market customer face to face presentations;
• Facilitate technical product demonstrations alongside a team of supporting Solution Consultants;
• Manage product trial lifecycle;
• Accurately complete quoting process and ensure comprehensive records;
• Maintain complete and accurate records of all sales activities in Magnet’s CRM system;
• Conduct ongoing customer needs analysis to ensure Magnet is providing the most comprehensive product to our customers;
• Knowledge of the digital forensics and cybersecurity industry in addition to the competitive matrix is an asset;
• Solution Selling by proactively positioning a positive business outcome to the customer’s current business problem;
• Demonstrate exceptional cross functional relationships.

Account Executive – Public Sector Sales

Consultant

• Develop strategies and tactics for selling Magnet’s platform solutions within new and existing accounts, working in collaboration with the territorial sales teams;
• Implement initiatives to drive cross-selling activities;
• Create tailored sales proposal documents to enable customer buying decisions;
• Deliver on-site and web-based presentations to broad audiences, with focus on thought leadership and Magnet’s platform solutions;
• Help identify new business opportunities and share with the sales teams;
• Provide quality, structured feedback to Product Management and other internal teams to enable effective prioritization of roadmaps;
• Capture and manage competitive feedback and industry trends;
• Maintain current knowledge of the digital forensics software industry, the competitive landscape and industry trends;
• Establish and maintain a strong network of relationships with customers, partners and industry contacts;
• Develop expert knowledge of Magnet’s software and typical client/industry workflows.

Platform Consultant

Engineer

• Serve as an escalation point for Technical Delivery Specialists and Engineers.
• Identify and communicate product bugs and features as discovered by the customer.
• Lead complex, high-impact onboarding engagements for strategic accounts.
• Serve as a trusted technical advisor for complex workflows and use cases.
• Diagnose and resolve complex technical issues and coordinate with Engineering as needed.
• Design and develop tools for customer consumption as needed.
• Serve as a trusted partner between Product and Engineering to advocate for customer needs and product improvements.
• Mentor Technical Delivery Specialists and Engineers.
• Contribute to strategic initiatives within the Technical Delivery organization.
• Provide enhanced technical support for customer inquiries via ticket and phone calls.
• Lead customer onboarding engagements, including planning, technical setup, and success validation.
• Deliver introductory training sessions and walkthroughs for new customers.

Senior Technical Delivery Engineer

• Own and strategically manage a portfolio of F100, our highest-value, named accounts
• Develop and execute comprehensive annual and quarterly account plans tailored to each named account, focusing on long-term partnership and growth.
• Build deep relationships within multiple lines of business with key decision-makers and stakeholders, acting as the primary point of contact for all business matters.
• Drive complex sales cycles, including multi-product and multi-service solutions, ensuring alignment with customer business objectives.
• Identify and pursue expansion opportunities within existing named accounts, including cross-sell, up-sell, and renewal strategies.
• Through defined F100 targets, pursue, engage, solution and win new logo opportunities
• Lead executive-level presentations and business reviews, demonstrating Magnet Forensics’ value and impact.
• Collaborate closely with internal teams (BDR, Solution Consultants, Customer Success, Renewals, Product Management) to deliver exceptional customer experiences and outcomes.
• Oversee contract negotiations, pricing strategies, and ensure compliance with customer requirements.
• Maintain accurate and detailed records of all account activities in Magnet’s CRM system.
• Analyze account performance, market trends, and competitive landscape to inform strategy and drive continuous improvement.
• Knowledge of the digital forensics and cybersecurity industry in addition to the competitive matrix is an asset
• Act as a trusted mentor within the team, providing guidance and support as needed to help colleagues grow and develop.

Enterprise Account Director, Sales

• Perform dynamic analysis of public and private internet APIs to uncover forensically valuable artifacts.
• Use and customize instrumentation, debuggers, and automation tools to accelerate research and product development.
• Translate research findings into proof-of-concept solutions and evolve them into robust, maintainable product code.
• Design and implement performant, maintainable, and testable production code, focusing on iterative delivery to maximize customer impact.
• Document findings, create internal demos, and mentor teammates through knowledge sharing and technical leadership.
• Collaborate with research, product, and customer teams to ship capabilities that matter.
• Analyze requirements, break down tasks, estimate efforts, and adapt to evolving business and customer needs.
• Support peers through pair programming, code reviews, and mentoring, fostering a collaborative and innovative engineering environment.
• Take ownership and accountability for projects, driving them to completion.

Senior Reverse Engineer – Cloud

• Perform static and dynamic analysis of mobile OS and mobile applications to uncover forensically valuable artifacts.
• Use and customize instrumentation, debuggers, and automation tools to accelerate research and product development.
• Translate research findings into proof-of-concept solutions and evolve them into robust, maintainable product code.
• Design and implement performant, maintainable, and testable production code, focusing on iterative delivery to maximize customer impact.
• Document findings, create internal demos, and mentor teammates through knowledge sharing and technical leadership.
• Collaborate with research, product, and customer teams to ship capabilities that matter.
• Analyze requirements, break down tasks, estimate efforts, and adapt to evolving business and customer needs.
• Support peers through pair programming, code reviews, and mentoring, fostering a collaborative and innovative engineering environment.
• Take ownership and accountability for projects, driving them to completion.

Senior Reverse Engineer – Mobile

Engineering Manager

• Your impact is immediate and far‑reaching. The systems you design will support investigations where minutes matter.
• You’ll solve meaningful technical challenges. Distributed systems, large‑scale data processing, and performance optimization.
• You’ll elevate the team. Through mentorship, architectural guidance, and leading by example, you’ll help engineers deliver their best work.
• You’ll help shape how AI is used responsibly and effectively across our product and engineering practices.

Software Engineering Manager

Customer Success Manager

• Own executive-level relationships within FedRamp accounts, including regular engagement with C-suite and senior leadership stakeholders.
• Understand and communicate FedRAMP controls, authorization boundaries, and shared responsibility models to customers.
• Serve as the primary Customer Success Manager for U.S. federal customers operating under FedRAMP requirements.
• Act as a trusted advisor to customers, aligning Magnet’s products and services to their strategic objectives, operational priorities, and long-term success.
• Lead executive business reviews (EBRs/QBRs), outcome-focused success planning, and roadmap discussions with customer leadership.
• Proactively identify risks, adoption challenges, and expansion opportunities, and drive coordinated action plans.
• Lead complex customer onboarding, implementation, and adoption efforts across Magnet’s product portfolio, ensuring successful deployment and accelerated time-to-value.
• Support customers through federal onboarding, renewals, and expansion while maintaining compliance with government security standards.
• Develop and maintain comprehensive customer success plans, including goals, milestones, success metrics, and executive outcomes.
• Identify, track, and mitigate adoption barriers through structured, cross-functional collaboration.
• Drive customer retention, renewal readiness, and expansion by ensuring consistent value delivery and outcome realization.
• Serve as a subject-matter expert on Magnet’s products, services, workflows, and use cases across digital forensics and investigative environments.
• Provide strategic guidance on product capabilities, integrations, licensing, and best-practice workflows to both technical and non-technical audiences.
• Partner closely with Customer Success Engineering, Professional Services, Support, and Product teams to address complex technical and operational needs.
• Translate customer feedback, feature requests, and trends into actionable insights for internal teams.
• Act as the primary customer advocate within Magnet, ensuring customer priorities are understood and addressed across Sales, Renewals, Support, Product, Engineering, and Professional Services.
• Collaborate with Sales and Pre-Sales to ensure a seamless transition from pre-sales to post-sales and ongoing account strategy alignment.
• Partner with Renewals and Growth teams to support retention and expansion strategies for FedRamp accounts.
• Use Gainsight and Salesforce to maintain a complete, accurate, and actionable 360-degree view of the customer.
• Build deep, multi-threaded relationships across customer organizations to ensure long-term partnership resilience.
• Collect and synthesize customer feedback, training needs, and experience insights to continuously improve customer outcomes.
• Champion customer advocacy opportunities, including references, testimonials, and advisory participation where appropriate.

FedRamp Customer Success Manager

Product Designer

• Conduct user interviews, surveys, and usability testing to understand user needs, behaviours, and pain points. / **Användarundersökning**: Genomför användarintervjuer, undersökningar och användbarhetstester för att förstå användarbehov, beteenden och problemområden.
• Create user personas, user flows, wireframes, sitemaps, and interactive prototypes to communicate design ideas and solutions. / **Designartefakter**: Skapa användarpersonas, användarflöden, wireframes, webbplatskartor och interaktiva prototyper för att kommunicera designidéer och lösningar.
• Ensure logical and efficient navigational structures for applications / **Informationsarkitektur**: Säkerställ logiska och effektiva navigeringsstrukturer för applikationer.
• Design and implement usability testing to validate designs, identify issues, and iterate on solutions based on user’s feedback and data. /** Testning och iteration**: Designa och implementera användbarhetstester för att validera design, identifiera problem och iterera på lösningar baserat på användarnas feedback och data.
• Maintain clear documentation for design specifications, user personas, and testing results / **Dokumentation**: Upprätthåll tydlig dokumentation för designspecifikationer, användarpersonas och testresultat.
• Champion the user’s needs and advocate for user-centered design practices within Magnet. / **Opinionsbildning**: Förespråka användarnas behov och förespråka användarcentrerad designpraxis inom Magnet.
• Stay current with industry trends, design patterns, and competitor products to inform design decisions. **Trendmedvetenhet**: Håll dig uppdaterad om branschtrender, designmönster och konkurrentprodukter för att informera designbeslut.
• Present designs and articulate design rationale to senior management and development teams. / **Kommunikation**: Presentera design och formulera designrationaler för ledning och utvecklingsteam.
• Collaborate with internal stakeholders and customers to gather business, technical, and user requirements. / **Samarbetsbaserat tillvägagångssätt**: Samarbeta med interna intressenter och kunder för att samla in affärs-, tekniska och användarkrav.
• There is a limited amount of travel expected as part of this role (eg. Visiting customer sites, attending conferences, etc.) / **Resor**: Det förväntas en begränsad mängd resor som en del av denna roll (t.ex. besöka kunders webbplatser, delta i konferenser etc.).

UX Designer

Product Marketing

• Develop a deep understanding of our target customers, developing customer profiles and establish personas that guide messaging and marketing activities
• Create messaging and content to explain highly technical features & concepts to a breadth of personas with various technical aptitude levels
• Work with sales and partner enablement teams to provide the marketing elements they need to successfully participate in pitches, conferences, panels, and prospecting activities that align with the buying process
• Develop sales videos, decks, one pagers, and other content/tools that enable the sales team to articulate product story and unique selling proposition
• Educate the sales on the latest messages and resources to ensure our message is making it to market and evaluate consumers’ attitudes and feelings toward our products
• Act as a product expert / evangelist in support of training, sales, media relations, demand creation, and trade show support
• Work alongside demand generation and communications teams to develop plans that drive awareness and product engagement among potential and existing customers
• Collaborate with sales to understand & support ongoing enablement and asset needs and maximize the impact of messaging
• Assist in creating customer advocacy content including case studies and customer testimonials
• Partner with the technical marketing team to identify and develop timely competitive analysis to understand the competitive landscape and industry trends
• Author compelling content related to the product portfolio for use across whitepapers, blogs, sales enablement, etc.

Product Marketing Manager

• Perform static and dynamic analysis of desktop applications to uncover forensically valuable artifacts.
• Use and customize instrumentation, debuggers, and automation tools to accelerate research and product development.
• Translate research findings into proof-of-concept solutions and evolve them into robust, maintainable product code.
• Design and implement performant, maintainable, and testable production code, focusing on iterative delivery to maximize customer impact.
• Document findings, create internal demos, and mentor teammates through knowledge sharing and technical leadership.
• Collaborate with research, product, and customer teams to ship capabilities that matter.
• Analyze requirements, break down tasks, estimate efforts, and adapt to evolving business and customer needs.
• Support peers through pair programming, code reviews, and mentoring, fostering a collaborative and innovative engineering environment.
• Take ownership and accountability for projects, driving them to completion.

Senior Artifacts Engineer - Computer

Accounting Manager

• Execute and oversee month-end close processes in accordance with US GAAP
• Prepare and review journal entries
• Perform and review balance sheet and key P&L account fluctuations
• Ensure close timelines are met with a high degree of accuracy and documentation
• Review accounting working papers and schedules prepared by other team members for completeness and accuracy
• Ensure consistent application of accounting policies and procedures
• Support internal and external audit activities, including PBC requests and audit inquiries
• Partner with the VP of Finance to address complex or judgmental accounting matters
• Collaborate with FP&A, payroll, tax, and operations teams to ensure accurate reporting of financial data
• Document key accounting processes to support continuity and knowledge transfer
• Support special accounting initiatives as needed (e.g., system enhancements, policy updates, transaction support)

Accounting Manager – 18 Month Contract

Senior Artifacts Engineer

Business Development Rep

• Lead a team of 7-10 SDRs to achieve quarterly & annual pipeline generation targets
• Coordinate with Talent Acquisition to recruit, hire & onboard new SDRs
• Coach and mentor SDRs, including annual performance reviews, in pursuit of professional development & opportunities for internal advancement
• Work with our vendors to maintain & create enablement resources for SDR tools (Salesloft, Drift, DemandBase, ZoomInfo, LinkedIn)
• Maintain, develop or implement best-practice prospecting strategies, including AI tools
• Partner with Regional Marketing leads to plan & execute marketing campaigns, including the creation of outbound email cadences
• Manage and improve upon existing pipeline generation activities related to the organizations acquisition and expansion goals
• Measure SDR performance using tools like Salesloft & Salesforce
• Report on opportunity & pipeline creation targets using Salesforce & Clari