Magnet Forensics

Manager

• The Renewal Manager is accountable for customer retention through the renewal process.
• The position is responsible for driving, managing, and closing assigned opportunities within the assigned territory that are up for renewal.
• You will work with Sales and Customer Success to maximize revenue retention.
• You will be the inside point of contact for all channel partners and manage all aspects of relations between Magnet Forensics, channel partners, and end users to close renewal available opportunities.
• Completing the renewal lifecycle management including all administrative tasks such as obtaining Purchase Orders when required, forecasting, quoting, agreement negotiations, and order creation and submission.
• Achieve / exceed quarterly renewal targets.
• Drive on-time or early renewals.
• Analyze customer renewal data and current renewal agreements to determine retention strategy, identify up-sell and cross-sell opportunities, and identify “at-risk” renewal clients early in the cycle.

Renewal Manager

• Drive, manage, and close assigned opportunities for renewal
• Maximize revenue retention and manage relations with channel partners
• Complete renewal lifecycle management including administrative tasks
• Analyze customer renewal data and identify retention strategies

Product Manager

• Collaborate with the Director of Product Management and organization leaders to identify and prioritize cross-platform workflows that deliver the greatest customer and market impact.
• Define end-to-end workflows, write detailed user stories, and establish performance and usability criteria
• Understand external data tools and their current management - define the best approach to onboard and process their outputs within the platform
• Plan and execute beta and early access programs, gather feedback, and prioritize fixes and enhancements
• Report initiative performance to executive stakeholders, track progress against KPIs, and escalate risks or blockers as needed
• Partner with engineering, UX, and other PMs to ensure experiences are intuitive, consistent, and aligned with key personas
• Manage multiple initiatives concurrently, balancing short-term deliverables with long-term strategic goals
• Travel: 5%.

Product Manager – Cross-Platform Capabilities, Experiences

Account Executive

• Develop and execute annual and quarterly territory plans;
• Be able to think outside the boxes and create different size deals from Platform, multiyear to individual deal sizes;
• Build a pipeline of new clients through heavy prospecting and networking within the public sector vertical;
• Cross sell and up-sell within an existing booking book of business;
• Conduct marketing lead and opportunity qualification;
• Prepare and deliver in market customer face to face presentations;
• Facilitate technical product demonstrations alongside a team of supporting Solution Consultants;
• Manage product trial lifecycle;
• Accurately complete quoting process and ensure comprehensive records;
• Maintain complete and accurate records of all sales activities in Magnet’s CRM system;
• Conduct ongoing customer needs analysis to ensure Magnet is providing the most comprehensive product to our customers;
• Knowledge of the digital forensics and cybersecurity industry in addition to the competitive matrix is an asset;
• Solution Selling by proactively positioning a positive business outcome to the customer’s current business problem;
• Demonstrate exceptional cross functional relationships.

Account Executive – Public Sector Sales

Account Executive – Public Sector Sales, New England Region

Engineering Manager

• Lead and mentor a team of engineers developing and deploying the GKOS solution.
• Collaborate cross-functionally with Product Management, Cloud, QA, Applogic, and Hardware teams to define and execute the roadmap.
• Partner with the Technical Lead to drive architectural decisions for scalable, reliable, and efficient systems.
• Ensure high-quality, maintainable code through rigorous code reviews, testing practices, and CI/CD pipelines.
• Use data-driven insights to continuously improve team efficiency and delivery.
• Manage project timelines, resource allocation, and delivery milestones.
• Foster a culture of innovation, collaboration, and continuous improvement through regular retrospectives and action-oriented follow-ups.

Engineering Manager – GKOS Team

SDET

• Create, edit, manage test cases, and test plans;
• Design and manage automated testing suites;
• Work closely with development to increase and improve testing;
• Write, track, and verify software defects;
• Debug complex software systems;
• Work with DevOps to develop CI/CD pipeline testing;
• Perform other duties as assigned.

Senior Software Development Engineer – Test

Recruitment

• Provide recruitment support across various functions and geographies as needed, ensuring a positive candidate experience and a collaborative approach with internal teams.
• Lead and manage end-to-end executive search processes, partnering closely with senior leadership to identify and attract talent.
• Lead, and implement strategic TA initiatives, and process improvements.
• Oversee global relationships with external recruitment agencies and partners, ensuring alignment with hiring goals, cost-effectiveness, and quality of service.
• Design and evolve recruitment dashboards and metrics to allow for data driven decision making.
• Drive innovation in recruitment by exploring emerging technologies like AI and advancing tools, processes, and candidate engagement strategies.

Senior Talent Acquisition Partner

Full-stack Engineer

• Analyze requirements, break down tasks, estimate efforts;
• Design and implement robust, performant, maintainable and testable code;
• Collaborate with your direct team members as well as the engineering org to drive innovation;
• Adapt to changes as they arise from business & customer needs;
• Be an active team member with fellow talented developers and software testers;
• Provide technical leadership without a formal reporting structure within the team and across teams;
• Help support the work of your peers by pair programming, reviewing and providing mentoring;
• Accountable and take ownership of your projects.

Senior Software Engineer

Account Manager

• Manage and grow new and existing customers, generating sales opportunities using Magnet Forensics’ products, solutions and services
• Develop and execute annual and quarterly territory plans
• Prospect for new clients within law enforcement and government organizations
• Conduct marketing lead and opportunity qualification
• Prepare and deliver in-market customer face-to-face presentations and facilitate technical product demonstrations
• Manage product trial lifecycle
• Accurately complete quoting process and ensure comprehensive records for accounting purposes
• Maintain complete and accurate records of all sales activities in Magnet’s CRM system
• Conduct ongoing customer needs analysis to ensure Magnet is providing the most comprehensive product to customers
• Proactively position positive business outcomes to address customer business problems

Account Manager, Public Sector Sales

• Define and execute the product vision and strategy for the Access and Extraction portfolio
• Own the end-to-end lifecycle of multiple products, ensuring cohesive development, positioning, and delivery across platforms
• Engage deeply with customers, partners, and stakeholders to understand pain points, workflows, and emerging needs
• Partner with engineering, UX, marketing, and sales to prioritize features, manage trade-offs, and ensure timely delivery
• Work closely with other product management leaders to ensure alignment across portfolios and share insights
• Lead and mentor a high-performing team of product managers, fostering a culture of innovation, accountability, and continuous learning
• Monitor industry trends, competitive landscape, and regulatory developments to inform product strategy
• Define success metrics, track performance, and iterate based on data-driven insights and customer feedback
• Travel approximately 25% for customer and stakeholder engagement

Director, Product Management – Access and Extraction

• Fully integrated into the software development team and work alongside engineers
• Start by getting comfortable with the codebase, fixing bugs and implementing basic features
• Write code that will be seen in production
• As you ramp, be given more complex features similar to other team members
• Collaborate and share ideas with the team; contribute to product development and innovation

Software Developer Co-op

Project Manager

• Assist in developing project plans and timelines
• Create and maintain project documentation (project charters, work breakdown structures, status reports)
• Gather and analyze project requirements
• Track project progress against established timelines and milestones
• Monitor project risks and issues
• Coordinate with cross-functional teams and stakeholders to ensure smooth project execution
• Prepare project status updates and presentations for key stakeholders
• Facilitate communication between project team members and management
• Maintain project documentation and records
• Collect and analyze project data to identify trends and potential issues
• Generate reports to track project performance against key metrics

Project Management Co-op

Human Resources

• Provide HR administrative support including HR filing, employment verification letters, employee surveys, training set-up, and supporting HR primes on internal committees
• Assist with the TA social media channel
• Coordinate candidate interviews, process background screening, and assist in overall TA coordination
• Provide facilities support including internal event organization and maintaining internal supplies
• Project support including updating Excel documents, research, reviewing, and assisting with document creation
• Perform other ad hoc duties as assigned by HR

HR Co-op

Financial Planning and Analysis

• Complete month-end close tasks relating to closing the GL
• Assist with the annual financial statement audit
• Lead documentation-related projects
• Assist with preparation of external financial reporting documents and internal controls documentation
• Provide project management support on key initiatives
• Prepare reconciliations for the monthly GL close and support the Controllership team
• Support Accounts Payable by reviewing and approving expenses and entering bank information for payments where applicable
• Support special projects as required

Finance Co-op

Operations

• Help optimize cloud spend, improve cost transparency, and support scalable cloud financial operations
• Monitor cloud usage and spend across AWS/Azure/GCP/Datadog platforms
• Assist in generating cost reports and dashboards using tools like Excel, Finout, or Cloud Billing APIs
• Build integrations between tooling to improve automation
• Support tagging, cost allocation, and resource categorization efforts
• Analyze usage patterns and identify savings opportunities (e.g., right-sizing, idle resources)
• Participate in forecasting and budgeting exercises
• Document cloud cost management best practices and internal guidelines
• Collaborate with engineering, finance, and procurement teams on FinOps initiatives

Cloud FinOps Co-op

Marketing

• Support planning, execution and analysis of marketing campaigns and programs that drive sales
• Interact with global, digital, vertical and product marketing teams to build customer-based marketing activities and drive lead generation
• Support international sales and marketing conferences/tradeshows and owned events including content, asset coordination, translation management, lead retrieval/upload and post-event surveys and email campaigns
• Lead the global webinar program and execute virtual demand generation conference (Magnet Virtual Summit) using ON24
• Leverage Cvent, Pardot and Salesforce to stage, execute, track, and manage global marketing programs
• Manage virtual event technology requirements including ON24 and Zoom Webinars
• Track key metrics and deliver reporting and analytics for all marketing programs
• Manage inventory by ordering, shipping and distributing branded materials across North America, EMEA and APAC
• Manage marketing budget and expenses (PO creation, monthly accrual, reconciliation, reporting)
• Coach, mentor and train marketing co-op student
• Research and recommend lead generation tools, techniques and best practices

Marketing Specialist

Electrical Engineer

• Lead system-level architecture and electrical design of embedded hardware platforms.
• Drive schematic capture and direct PCB layout strategy for complex digital, mixed-signal, and power systems.
• Own bring-up and electrical validation across functional domains (digital logic, power, sensors, interfaces).
• Collaborate across firmware, mechanical, and manufacturing teams to deliver tightly integrated, production-ready systems.
• Lead root-cause analysis and corrective actions on design and field issues.
• Guide component selection, BOM optimization, and sourcing strategy in partnership with supply chain.
• Author and enforce electrical design standards, review practices, and documentation templates.
• Mentor Junior Engineers and review design work across the team.

Staff Electrical Engineer

Accountant

• Financial Reporting & Technical Accounting: Maintain up-to-date knowledge of US GAAP and interpret the impact of new standards; Actively support month-end and quarter-end close processes including journal entries, accruals, and reconciliations; Preparing account level fluctuation analysis; Serve as a key liaison for the company’s external auditors
• Revenue Accounting: Apply ASC 606 to evaluate and account for complex SaaS revenue arrangements; Assist in developing and maintaining revenue recognition policies and procedures
• Cross-Functional Projects & Support: Collaborate with senior management and cross-functional teams on ad hoc projects; Act as the primary accounting point of contact for select business processes or initiatives; Support continuous improvement efforts by identifying opportunities to streamline financial processes, improve reporting accuracy, and reduce risk.

Senior Accountant

Consultant

• Plan and execute the onsite or remote installation of the product, the onboarding of new and existing customers, and initial support for the Magnet Forensics portfolio of products
• Act as the main point of contact for the customer, providing direction and guidance during the implementation of the product
• Collaborate closely with the sales team to identify client requirements and propose tailored solutions that address their specific challenges
• Offer technical expertise and guidance during the development of proposals, ensuring that proposed solutions align with client objectives and industry best practices
• Follow best practices in issue resolution while managing customer expectations and delivering solutions to complex technical issue
• Participate in internal technical discussions with Product Management, Engineering, and Sales sharing technical insight and feedback from the field
• Develop and maintain in-depth product and industry knowledge by becoming a subject matter expert on the Magnet Forensics portfolio of products
• Conduct comprehensive product demonstrations and presentations, highlighting the features and benefits to potential clients in a clear and concise manner, as needed

Professional Services Consultant

Sales Development Rep

• Qualify all sales leads generated by marketing, based on defined lead qualification criteria
• Leverage prospecting strategies (phone, email, social networking) to connect with prospective customers, identify needs and qualify interest
• Work closely with Account Executives to schedule discovery meetings with sales-ready leads/prospects
• Leverage sales and marketing tools (SalesLoft, ZoomInfo, LinkedIn Navigator, Pardot) to maximize efficiency and effectiveness
• Manage new contacts via CRM (Salesforce) to ensure accuracy for long-term pipeline development
• Provide friendly and knowledgeable service to prospects and build strong relationships
• Work as part of a cross-functional team and build strong relationships across the organization
• Focus primarily on Inbound Lead Response (75%) with additional attention on Outbound Prospecting (25%)
• Participate in the Sales Development Representative Talent Pipeline for future opportunities

Sales Development Representative

• Qualify all sales leads generated by marketing, based on defined lead qualification criteria.
• Leverage prospecting strategies including phone, email, and social networking to connect with prospective customers, identify needs and qualify interest.
• Work closely with Account Executives to schedule discovery meetings with sales-ready leads/prospects.
• Use prospecting and marketing tools (SalesLoft, ZoomInfo, LinkedIn Navigator, Pardot) to maximize efficiency and effectiveness.
• Manage new contacts in Salesforce to ensure accuracy for long term pipeline development.
• Provide friendly and knowledgeable service to prospects and build strong relationships.
• Work as part of a cross-functional team and build relationships across the organization.
• Focus primarily on Inbound Lead Response (75%) and outbound prospecting (25%).

Sales

• Support the sales team by performing administrative duties
• Opportunity management, creation of sales quotes and entering purchase orders as needed for the sales team
• Collaborate with sales enablement and revenue operations on required sales analytics and reports from Salesforce
• Uphold complete and accurate records of all customer activities in our CRM system
• Prepare required sales literature to facilitate the selling process
• Liaise with legal, finance or channel account team for any license and channel partner agreement modifications
• Work with Operations teams to ensure products and services are efficiently delivered
• Event/conference preparation and co-ordination
• Assist with driving attendance to Magnet led events and workshops
• Coordinate resources, schedules and timelines for assigned projects
• Promote positive working relationships with all internal and external customers

Sales Coordinator

• Provide support to the U.S. Federal Sales team serving civilian agencies, Department of Defense and the intelligence community
• Support the sales team by performing administrative duties
• Opportunity management, creation of sales quotes and entering purchase orders as needed
• Collaborate with sales enablement and revenue operations on sales analytics and Salesforce reports
• Uphold complete and accurate records of all customer activities in CRM (Salesforce)
• Prepare required sales literature to facilitate the selling process
• Liaise with legal, finance or channel account team for license and channel partner agreement modifications
• Work with Operations teams to ensure products and services are efficiently delivered
• Event and conference preparation and coordination; assist driving attendance to Magnet-led events and workshops
• Coordinate resources, schedules and timelines for assigned projects
• Promote positive working relationships with all internal and external customers

• The Sales Coordinator will provide support to our U.S. Federal Sales team, who serve civilian agencies, Department of Defense and the intelligence community
• Support the sales team by performing administrative duties.
• Opportunity management, creation of sales quotes and entering purchase orders as needed for the sales team.
• Collaborate with sales enablement and revenue operations on required sales analytics and reports from Salesforce.
• Uphold complete and accurate records of all customer activities in our CRM system.
• Prepare required sales literature to facilitate the selling process.
• Liaise with legal, finance or channel account team for any license and channel partner agreement modifications.
• Work with Operations teams to ensure products and services are efficiently delivered.
• RFP (RFQ, RFI) Framework Response and Preparation
• Event/conference preparation and co-ordination.
• Assist with driving attendance to Magnet led events and workshops.
• Coordinate resources, schedules and timelines for assigned projects.
• Promote positive working relationships with all internal and external customers.