Sales Operations Analyst

Magnet Forensics

Sales Operations Analyst optimizing sales processes and enhancing reporting at Magnet Forensics. Collaborating with Sales, Finance, and RevOps leadership to drive operational efficiency.

Posted 6/9/2026full-timeWaterloo • 🇨🇦 CanadaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

SFDC

About the role

Key responsibilities & impact

Identify bottlenecks and inefficiencies in the sales process and recommend scalable improvements
Design and document sales workflows, SOPs, and operational best practices
Maintain data integrity and governance within CRM and sales systems
Manage the functionality of existing sales tools, and the evaluation and implementation of new tools to improve effectiveness of the sales organization
Work with Procurement and other stakeholders to manage the contract renewals of tools in our tech stack
Manage the monthly commission statement review process and ad-hoc commission and sales incentive activities
Complete the monthly commission audit
Work cross-functionally with various stakeholders to expedite deal closure
Collaborate with Sales Coordinators in supporting testing activities for changes released into production environments
Liaise with Business Systems in logging change requests, backlog prioritization, systems integrations and automation initiatives
Collaborate with Order Operations to improve efficiencies in the opportunity closed-won process
Work closely with the Global Revenue Enablement team to develop and deliver training on processes and policies, as well as ongoing enablement to the Sales team
Partner with the Regional Revenue Operations Managers to understand the needs of sales leaders and their teams

Requirements

What you’ll need

Proven history in managing and improving sales processes
Excellent communication skills, and the ability to work with and support a diverse team
Ability to independently manage deadlines and handle multiple competing priorities
Strong analytical skills, including various techniques in data analysis and report development across a variety of tools, such as MS Excel.
Experience with Salesforce.com, Agentic tools and other sales tool platforms

Benefits

Comp & perks

Generous time off policies
Competitive compensation
Volunteer opportunities
Reward and recognition programs
Employee committees & resource groups
Healthcare and retirement benefits

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisreport developmentsales process managementworkflow designSOP documentationdata integritycommission auditcontract managementsales incentive managementsystems integration

Soft Skills

communicationteam collaborationdeadline managementprioritizationanalytical thinking