Magna Legal Services

Manager

• Conducting preliminary desktop investigation to prepare file for the field surveillance investigators
• Coordinating with surveillance investigators and providing updates to clients
• Reviewing surveillance videos and ensuring quality and consistency
• Prepare clear, concise reports based on investigative findings and surveillance review

Surveillance Case Manager

Client Services Representative

• Act, along with team members, as a primary point of contact for clients, addressing inquiries via phone, email and portal requests
• Troubleshoot issues, provide solutions, and escalate complex issues to team manager
• Build and maintain strong client relationships, proactively identify opportunities to enhance client experience
• Collaborate with other internal departments to resolve client needs and communicate feedback for continuous improvement

Client Service Representative

Data Analyst

• Collaborate with business stakeholders to understand their requirements and objectives, ensuring that reporting deliverables meet business needs.
• Design, develop, and maintain reports and dashboards in Sigma, providing actionable insights to support decision-making processes across the organization.
• Utilize SQL and other data manipulation languages to extract and manipulate data from various sources, including Snowflake.
• Implement and advocate for best practices in data governance, reporting standards, and data integrity within Sigma and other data analysis tools.
• Perform data analysis to uncover trends, patterns, and insights that can influence strategic decisions.
• Actively participate in the evaluation and selection of data analytics tools and processes to improve and streamline reporting capabilities.
• Contribute to the development and maintenance of the data warehouse in Snowflake, ensuring optimal performance and scalability.

Data Analyst – Reporting

Recruitment

• Lead full-cycle recruiting across all business lines, including operations, deposition services, corporate, and technical roles
• Assess, upgrade, and scale the Talent Acquisition function, bringing structure, consistency, and accountability
• Build, manage, and develop a team of recruiters (internal and contract), setting clear expectations and performance standards
• Prioritize and allocate recruiting resources based on business impact and urgency
• Partner with executive leadership to define hiring strategies aligned to growth and M&A integration needs
• Drive improvements in recruiting processes, workflows, and systems (Lever ATS), ensuring efficiency and visibility
• Establish and own recruiting metrics (time to fill, quality of hire, pipeline health), using data to drive decisions and accountability
• Implement proactive sourcing strategies for both high-volume and hard-to-fill roles
• Elevate the candidate experience and employer brand across all touchpoints
• Act as a thought partner to HR and leadership on workforce planning and organizational needs

Director of Talent Acquisition

Account Executive

• Serve as a senior litigation subject-matter expert in client meetings, advising on litigation consulting, discovery, and trial presentation solutions.
• Partner with sales to support strategic business development initiatives and strengthen relationships with key clients.
• Translate litigation experience into practical insights that demonstrate the value of the company’s services to trial teams and legal decision-makers.
• Develop and deliver compelling product demonstrations, strategic presentations, and CLE programs for clients and industry audiences.
• Provide consultative guidance to clients on litigation strategy, case presentation, and discovery-related challenges.
• Represent the company at industry conferences, law firm programs, webinars, and other thought leadership initiatives.
• Collaborate with internal teams to help shape solutions that address evolving litigation needs.

Litigation Solutions Technical Sales Consultant

• Research and diagnose procedural issues and exceptions for our clients.
• Client communication, responding to all emails and inquiries in a timely manner.
• Communicate effectively to high profile clients, challenging clients, witnesses, and team members.
• Navigate software, web portals, and digital filing systems.
• Maintain a calendar system for follow-up with recurring and ongoing tasks.

Client Services Facilitator

Revenue Operations

• Lead the infrastructure and processes that power our go-to-market organization.
• Ensure Sales, Marketing, and Customer Success are aligned around shared goals.
• Support FI/RFP processes ensuring GTM teams can respond with consistent, data backed messaging.
• Partner with Marketing on lead management, attribution, and funnel optimization.
• Partner with Customer Success on retention and expansion metrics (NRR, GRR).
• Partner with Finance on forecasting, territory/quota setting, and compensation alignment.
• Develop talent, processes, and infrastructure that scale with growth.
• Develop sales and marketing integration plans for acquired companies.
• Harness and optimize seller networks, relationships, and market know-how.
• Ensure smooth onboarding and retention of acquired teams.
• Build scalable playbooks for future M&A integrations.
• Standardize and optimize customer lifecycle processes from lead generation through renewal and expansion.
• Identify and remove bottlenecks that impact revenue attainment.
• Develop sales methodologies, playbooks, and enablement programs to drive efficiency.
• Support pricing execution, ensuring new and existing products are sold consistently and profitably.
• Own the GTM tech stack, ensuring adoption and ROI.
• Maintain CRM data integrity and governance.
• Drive automation to reduce manual work and increase efficiency.
• Partner with Head of Sales and Finance to set revenue goals, design territories, and lead annual/quarterly GTM planning.
• Own the company’s revenue forecasting processes, ensuring accurate and timely visibility into pipeline and performance.
• Design, implement, and manage sales compensation plans that align with company strategy and motivate performance.

Director of Revenue Operations

Full-stack Engineer

• Lead, mentor, and manage a team of software engineers, fostering a collaborative and high-performing engineering culture.
• Provide technical direction and oversight for the design, development, and maintenance of scalable web applications and services supporting Magna's internal operations and client-facing platforms.
• Collaborate with product managers, data engineers, AI engineers, and other stakeholders to translate business requirements into well-architected technical solutions.
• Drive adoption of AI-assisted development tools such as Claude Code, Cursor, and GitHub Copilot to accelerate team productivity and improve code quality.
• Architect and build APIs and services using Node.js or .NET Core.
• Oversee front-end development using React and modern UI frameworks, ensuring consistent and high-quality user experiences.
• Conduct code reviews, lead architectural discussions, and champion continuous improvement of engineering practices and standards.
• Own and improve CI/CD pipelines, automated testing strategies, and DevOps processes to ensure reliable and efficient software delivery.
• Support deployed solutions by coordinating issue resolution, implementing fixes, and driving performance optimization.
• Stay current on emerging software development practices, tools, and frameworks, with a focus on AI-augmented engineering workflows.
• Participate in project planning, estimation, and prioritization to align engineering efforts with organizational goals.

Senior Software Engineer – Lead

• Design, develop, and maintain scalable web applications and services that support Magna's internal operations and client-facing platforms.
• Collaborate with product managers, data engineers, AI engineers, and other stakeholders to translate business requirements into well-architected technical solutions.
• Leverage AI-assisted development tools such as Claude Code, Cursor, and GitHub Copilot to accelerate development workflows and improve code quality.
• Build and enhance APIs and services using Node.js or .NET Core.
• Develop responsive, high-quality front-end experiences using React and modern UI frameworks.
• Participate in code reviews, architectural discussions, and continuous improvement of engineering practices.
• Contribute to CI/CD pipelines, automated testing, and DevOps processes to ensure reliable and efficient software delivery.
• Support deployed solutions by troubleshooting issues, implementing fixes, and optimizing performance.
• Stay current on emerging software development practices, tools, and frameworks, with a focus on AI-augmented engineering workflows.

Senior Software Engineer

Accountant

• Prepare journal entries, reconcile balance sheet accounts, and support the month-end/year-end close process
• Reconcile accounts receivable and credit card transactions
• Develop and maintain Excel-based reports to analyze financial data and support month-end close and reporting processes
• Process and review customer refund transactions to ensure accuracy, proper authorization, and timely resolution
• Prepare schedules and gather documentation for external audits
• Collaborate cross-functionally with Accounts Payable, Accounts Receivable, and operations teams to ensure accurate financial reporting

Staff Accountant

Accounting Manager

• Own revenue recognition policies and ASC 606 compliance
• Lead monthly revenue close, deferred revenue, and related reconciliations
• Analyze and improve Work in Progress (WIP) processes to ensure accurate revenue recognition and compliance with accounting policies
• Improve automation in revenue recognition and reporting
• Serve as primary revenue contact for external auditors
• Optimize revenue processes within NetSuite (required)
• Partner cross-functionally to improve deal structure and billing accuracy
• Lead and develop the revenue accounting team
• Enhance scalability for high-growth environments

Director of Revenue Accounting

Data Engineer

• Design, own, and maintain core enterprise data models.
• Provide architectural leadership by defining and enforcing data engineering standards and best practices.
• Implement and manage Snowflake security and RBAC, ensuring secure, scalable access across analytics and AI use cases.
• Build and maintain reusable dbt macros, seeds, and utility functions.
• Leverage advanced dbt features including incremental models, snapshots, and exposures.
• Optimize and refactor complex SQL for performance, reliability, and maintainability.
• Implement and maintain CI/CD workflows (Git branching, automated testing, code reviews).
• Monitor Snowflake warehouse and query performance.
• Drive Snowflake cost optimization initiatives (warehouse sizing, caching, workload management).
• Mentor and support junior data engineering resources.
• Partner with leadership to co-own Snowflake COE and data governance practices.