Macmillan

Affiliate Manager

• Serve as the regional Access business partner for Sales, Customer Success, and institutional stakeholders.
• Scale Inclusive Access revenue growth across campuses in the assigned regional territory.
• Establish C-suite relationships at key accounts to promote Macmillan’s Access program and gather intelligence on other affordability initiatives or business models being implemented.
• Execute strategic IA targeting and growth, collaborating with Sales to drive digital adoption, including the conversion of print to digital or adoptions with low sell-through to increase revenue and market share.
• Build strong relationships with vendor partners and campus bookstore managers to align on Macmillan Access strategy, readiness, and issue resolution.
• Partner with vendor access managers in assigned regions to coordinate program execution and communication with institutions and campus administrators.
• Support the Director in executing divisional and enterprise Access growth plans, including adoption targets and program expansion.
• Attend conferences and interact with key customers and IA thought leaders to uncover new opportunities, strategies, and best practices.
• Provide feedback from the field to inform Access strategy, playbook updates, and continuous improvement efforts.
• Conduct readiness reviews with internal stakeholders on key accounts to assess and document term readiness.
• Act as the primary Access contact for vendor partners in the assigned region, ensuring consistent communication, data accuracy, and alignment on term readiness.
• Monitor and track term-readiness dashboards, adoption metrics, and fulfillment accuracy for assigned regions.
• Act as a field Access SME to Sales and Customer Success teams, providing education and training on Access processes, policies, and best practices.

Access Business Partner

Account Executive

• Develop and execute selling techniques promoting Macmillan Learning Custom Solutions
• Network with decision makers at key accounts
• Create appropriate sales materials as needed
• Meet annual sales goals
• Maintain and develop competitive knowledge and market awareness

Sales Account Executive, Custom

Designer

• Design and set up mechanicals/effects plates for jackets, covers, and interiors
• Create engaging cover and interior designs through composition, typography, illustration, and photography
• Route materials following department procedures and guidelines
• Typeset corrections to jackets, covers, and interiors throughout routing process
• Research and suggest illustrators, photographers, and stock images for projects
• Articulate concepts with polished, convincing sketch comps
• Collaborate closely with editorial team and other internal departments
• Deliver notes to and handle correspondence with illustrators
• Follow and help maintain on-time schedules
• Respond to queries and liaise with other departments on behalf of the 1-color team as requested

Junior Designer

Manager

• Manage reprint orders of 1-color and 4-color titles (including, but not limited to, gathering and assessing costs, issuing purchase orders, routing and reviewing outgoing files for corrections, tracking schedules, reviewing digital and physical proofs, addressing quality issues, and reviewing/approving final invoices).
• Create margin estimates for offset and digital reprints.
• Analyze competitive bids between vendors.
• Provide coverage and support for other members of the Reprint Production team as needed.
• Prepare for and attend weekly interdepartmental meetings.
• Assist in the testing and documentation of workflows.

Senior Manager, Production

Strategy

• Program & Project Leadership – Act as program director and project manager across a portfolio of high-impact strategic initiatives. Ensure initiatives are well-scoped, resourced, and executed to deliver tangible business value.
• Strategic Alignment – Partner with IT leadership, business units, and executive sponsors to ensure projects directly support organizational priorities and transformation goals.
• Matrixed Team Leadership – Provide direction and coordination to cross-functional project teams. Influence without direct authority by building strong relationships, aligning priorities, and fostering accountability.
• Stakeholder Engagement – Collaborate with executive leadership, business sponsors, and technical teams to set objectives, define outcomes, and communicate progress with clarity and transparency.
• Clear Executive Communication – Provide concise, actionable updates to senior and executive leadership on program/project progress, key risks, and mitigation plans, ensuring timely decision-making and alignment.
• Risk & Issue Management – Anticipate, assess, and mitigate risks to minimize disruption. Develop innovative solutions to overcome obstacles while maintaining project momentum.
• Technology Enablement – Oversee select technology-focused projects and collaborate with IT to evaluate, implement, and modernize systems and processes. Ensure solutions are scalable, secure, and aligned with long-term business needs.
• Change Leadership – Support organizational transformation by embedding data-driven decision making, encouraging the use of AI and emerging tools where appropriate, and fostering cross-team collaboration.
• Performance Monitoring – Track and report on project outcomes, efficiency gains, and operational improvements. Present recommendations and lessons learned to leadership to support continuous improvement.

Director, Strategic Projects

Art Director

• Serve as the Art Director and lead designer for the imprint
• Personally craft the creative architecture for key titles—including concepts, exterior packaging and interiors
• Provide oversight and creative direction for staff designers
• Manage the department’s workflow, ensure design consistency, and lead the training and development of new talent
• Work in close partnership with the production department to realize complex creative visions
• Contribute to the broader business objectives of the imprint
• Engage with colleagues across departments, offering creative insights into acquisition, marketing, and customer experience strategies
• Maintain and elevate the visual identity of the Fablelistik brand

Art Director, Fablelistik

• Drive sales and inventory strategies across multiple channels
• Own inventory management, replenishment, and in-season allocation
• Support the Vice President of Inventory Planning in maintaining optimal inventory levels
• Lead weekly cross-functional meetings with publishers and Sales teams
• Monitor sales and inventory performance against forecasts
• Prepare and present clear, data-driven reports for senior leadership

Senior Manager, Inventory Planning

Social Media Manager

• Define and execute the vision for a best-in-class organic social media and community growth strategy across Macmillan’s branded channels and Fablelistik, driving audience engagement, discoverability, and conversion.
• Oversee and optimize performance across key platforms—including TikTok, Meta, X, YouTube, LinkedIn and emerging social environments—developing platform-specific content and engagement strategies that deliver measurable growth.
• Lead social strategy and innovation, translating trends, insights, and algorithms into actionable campaigns in a constantly evolving digital landscape.
• Champion a data-informed, conversion-driven approach to organic social media, leveraging analytics and platform insights to refine content, audience development, and engagement tactics.
• Partner with publisher marketing teams to align on and achieve global social media KPIs, model best practices, and support divisional growth through shared insights, trend analysis, and coordinated initiatives.
• Collaborate cross-functionally within CIMA with Performance Marketing &Audience Development, Consumer Insights, and Direct-to-Consumer Marketing & Ecommerce Strategy to integrate organic social media campaigns with paid media, audience analytics, and commerce initiatives creating a unified, conversion-driven digital ecosystem that delivers measurable results across the organization.
• Partner with the D2C and Performance Marketing teams on social-led conversion strategies, including TikTok Shop, Fablelistik, and other commerce-driven initiatives.
• Leverage social listening and analytics tools to identify emerging trends, optimize strategy, and share actionable insights with stakeholders across the company.
• Integrate AI and machine learning to enhance social listening, sentiment analysis, creator discovery, predictive scheduling, audience modeling, and rapid creative iteration, driving measurable improvements in engagement, conversion, and campaign performance across platforms.
• Drive continuous innovation in response to evolving platforms, technologies, and audience trends, keeping Macmillan at the forefront of social storytelling, engagement, and digital culture.
• Guide and mentor a high-performing team, fostering creativity, innovation, and operational excellence across social content and community management.

Director, Social Media – Growth Strategy

Customer Support

• Responsible for cataloging and synthesizing feedback from users and internal customer liaisons to manage a well organized and well informed backlog
• Evangelize the product backlog such that priorities show clear alignment to business objectives
• As needed, coordinate cross-functionally with other product managers, third-party solution partners, engineering and UX to complete multi-team initiatives and establish priority
• Define product features and communicate requirements to design, engineering, and external partner teams via clearly-written requirement documents, diagrams, and concise verbal communication
• Track and drive cross-functional product rollout outside of the product development team
• Assess, measure, and present the impact of their team’s work directly to stakeholders and external partners
• Establish and maintain internal partner relationships aligned with evaluating viability and supporting implementation through launch efforts

Product Manager, Customer Experience

Program Manager

• Drive the commercial success and pedagogical impact of course-based digital solutions.
• Develop and execute business strategies that align with company goals.
• Evaluate and size market opportunities, build business cases, and own P&L performance for Economics.
• Identify and pursue cross-discipline opportunities for competitive advantage and new revenue streams.
• Cultivate a pipeline of thought leaders and change agents to shape digital products and instructional solutions.
• Align Product, Sales, Marketing, and Implementation teams around cohesive go-to-market strategies and execution.

Executive Program Manager, Economics

Product Specialist

• Drive growth for Macmillan Learning products by selecting Top Opportunities, delivering sales presentations, FDOC’s campus visits, attending conferences and regional impact events.
• Develop relationships with key decision-makers at VIP accounts.
• Coordinate sales targeting and initiatives with Regional Managers and sales reps.
• Develop regional sales strategies and sales tools.
• Launch 1st edition titles and promote adoption of models such as LMS Integration and Inclusive Access.
• Train new VIP adopters on technology implementation.
• Plan and execute ongoing product trainings with sales representatives and support their customer training efforts.
• Submit regular and timely Trip Reports.
• Maintain and develop competitive knowledge and market awareness.
• Ongoing support for VIP adoptions utilizing our technology, including; course customization, copying, LMS integration & troubleshooting.

HSS Technology and Product Specialist

Product Manager

• Lead course ideation, validation, and scoping, ensuring alignment with teacher pedagogy and student engagement patterns.
• Evaluate priorities and alignment to OKRs based on qualitative and quantitative data, making recommendations based on those insights and their importance to project partners to help drive the discipline course vision and roadmap.
• Define and evolve the course strategy for a portfolio of disciplines, grounded in market, learner, and teacher needs.
• Catalogue and synthesize feedback from users and internal customer liaisons to manage a well-organized and well-informed backlog.
• Evangelize the product backlog such that priorities show clear alignment to business objectives.
• Coordinate cross-functionally with other product managers, program managers, learning resource group, and UX to complete multi-team initiatives and establish priority.
• Regularly analyze the competitive marketplace to best understand customer solutions, course trends, and opportunities to provide advice accordingly.
• Use system data, feedback from customers and other data points to analyze the impact the solution has for users.
• Monitor, run data analysis, and report on key performance indicators for content assets.
• Translate validated ideas into course and content requirements, collaborating with UX, learning science, and editorial teams to ensure high-quality experiences.
• Obtain early feedback on solutions and understand efforts and trade-offs.
• Define product features and communicate requirements to Product Designers, LRG and development teams via clearly-written requirements using concise verbal communication.
• Track and drive cross-functional product rollout outside of the product development team to facilitate successful product content use.
• Assess, measure, and present the impact of their team’s work directly to stakeholders, quantifying the value of their progress, and evaluating or recommending possible courses of action.
• Establish and maintain internal partner relationships aligned with evaluating viability and supporting implementation through launch efforts.