MacDonald-Miller Facility Solutions

Administration

• Develop and implement efficient processes, support strategic initiatives, and provide essential administrative support.
• Assist teams in creating polished proposal documents and ensure proper organization and file management.
• Consistently meet deadlines for reporting and sales documentation requests.
• Track and manage key performance indicators by pulling data from various systems to produce clear, actionable reports and dashboards.
• Serve as the primary liaison between customers and internal teams, ensuring a seamless, high-quality customer experience.

Building Services Administrator

Engineer

• Provide essential support to the Building Controls Team in delivering successful projects.
• Manage project information from initial setup through final closeout.
• Foster effective communication, coordination, and follow-up among project team members and stakeholders.
• Track and maintain document management processes throughout the project lifecycle.
• Coordinate project timelines with material ordering.
• Maintain and update department standard operating procedures.
• Prepare reports, presentations, and other documentation as requested.

Building Controls Project Engineer

Mechanical Engineer

• Produce fully coordinated, accurate HVAC and plumbing system designs that meet project requirements, codes, and quality standards.
• Oversee multiple projects simultaneously, ensuring schedules, budgets, and performance goals are consistently achieved.
• Coordinate project workflows, delegate tasks effectively, and guide team members to deliver on time and with precision.
• Work closely with architects, engineers, project managers, and field teams to ensure design intent aligns seamlessly with construction execution.
• Create and maintain detailed calculations, reports, and design drawings using Revit, AutoCAD, and Bluebeam Revu.
• Mentor and train team members to strengthen technical expertise, uphold company standards, and support professional growth.
• Drive process improvements and introduce new technologies that enhance design efficiency and project delivery.

Design Engineer

Project Manager

• Lead the successful execution of HVAC controls and energy-related projects, from start to finish.
• Oversee and ensure completion of all project stages, including scope definition, estimating, scheduling, site visits, project management, commissioning, performance verification, closeout, and obtaining owner acceptance.
• Handle financial forecasting and ensure project profitability, including securing utility incentives.
• Be the primary communicator with the project team, utility representatives, Smart Building Services, and customers.
• Provide clear work direction to engineers, system and balance technicians, electricians, administrative staff, and subcontractors as needed.
• Manage project acceptance and closeout, including transition to service personnel and ensuring receipt of applicable utility incentives, providing complete as-built and commissioning documentation.

Controls Project Manager

Account Executive

• Form in-depth partnerships with customers and provide tailored solutions for maximum comfort and efficiency in their buildings.
• Handle projects requiring ongoing HVAC maintenance contracts or quick-turnaround tenant improvements.
• Identify, sell, and negotiate HVAC retrofit and tenant improvement projects.
• Build strong, lasting partnerships with customers and anticipate their needs.
• Perform project management duties, including effective cost and risk management, quality assurance, and timely delivery.

• Collaborate with a talented team responsible for the layout, design, and coordination of commercial plumbing projects.
• Produce exceptional designs – Deliver fully coordinated, accurate plumbing designs on time, with no errors.
• Exceed budget expectations – Meet or outperform the engineering budgets set for each project.
• Communicate effectively – This role requires constant coordination; clear, concise, and proactive written and verbal communication is essential.
• Reports to David Jacques, Senior Engineering Manager, and is part of a collaborative team driving a variety of projects and initiatives that support our growing business.

Plumbing Design Engineer

Executive Assistant

• Serve as a trusted partner to the President of Construction, providing proactive, high-level support.
• Manage complex calendars, ensuring meetings are prioritized to align with strategic objectives.
• Draft, review, and manage executive-level communications with precision and professionalism.
• Plan, prepare, and support executive and leadership meetings, ensuring materials, agendas, and follow-ups are handled flawlessly.
• Track high-priority tasks, manage recurring workflows, and support special projects.

• Form in-depth partnerships with customers and provide solutions that create comfort and efficiency in their buildings
• Identify, sell, and negotiate HVAC retrofit and tenant improvement projects
• Handle projects requiring ongoing HVAC maintenance contracts or quick turnaround tenant improvements
• Perform Project Management duties: effective cost and risk management, forecasting and billing, quality assurance, and timely execution
• Work across all levels and departments and contribute to strategic projects and initiatives
• Report to Mike Johnson, Director of Oregon BPG; be part of Service Special Projects Department

Sales

• Drive sales strategy and lead a dedicated team focused on owner-direct projects, including system upgrades and equipment replacements.
• Expand the company’s market presence by engaging existing maintenance customers and new, non-maintenance clients.
• Develop and execute sales strategies aligned with company growth objectives.
• Cultivate and maintain strong customer relationships; ensure exceptional customer satisfaction and ongoing support.
• Analyze market trends and competitive dynamics; develop business initiatives to increase market share.
• Track and analyze sales metrics; provide actionable insights to executive leadership and optimize team performance.
• Supervise, mentor, and develop a high-performing sales team; foster a culture of accountability and continuous improvement.
• Oversee the sales process from initial engagement to project completion and report to Travis Eshpeter, President of Building Services.

Director, Service Special Projects, Sales

• Work alongside office and field employees to deliver large-scale HVAC and plumbing projects
• Support project execution by preparing subcontracts, purchase orders, project correspondence, field questions, and job write-ups
• Master HVAC and plumbing systems through study and mentorship from skilled professionals
• Manage scheduling and logistics to oversee job progress and track equipment and material deliveries
• Coordinate with Senior Project Managers and engage with all levels and functions across the organization
• Contribute to new construction, retrofit/special projects, service, building performance, and performance contracting efforts
• Drive project success by taking initiative, solving problems independently, and ensuring projects stay on schedule

Project Engineer

• Responsible for successful completion of HVAC controls and energy-related projects including scoping of work, estimating, scheduling, project management, commissioning, performance verification, project closeout, and owner acceptance
• Financial forecasting and delivered results for assigned projects, inclusive of securing utility incentives
• Manage communication with project team, utility company representatives, and customers during all project phases
• Confirm work direction provided to engineers, system technicians, balance technicians, electricians, administration assistants and subcontractors as necessary
• Provide technical support for the sale of building controls, energy and commissioning projects, manage customer meetings, develop riser diagrams, scope of work development and pricing
• Review specifications, submittals and design documents to ensure complete scope of work and minimize costly changes
• Perform and/or manage detailed estimating of Building Performance Group services
• Evaluate contractual scope of work and impacts of client bulletins, field directives and scheduling changes; communicate technical and business related issues to clients and internal stakeholders
• Reports to Lead Project Manager (Stephen Wilson) and interacts with all levels and functions within the organization

Senior Project Manager, Controls

Accounts Receivable

• Own the cash application process — ensure all incoming payments are accurately applied to customer accounts on a daily basis, including checks, ACH, wire transfers, and credit card payments.
• Research and resolve unapplied or misapplied cash — proactively investigate unidentified payments and collaborate with internal teams and customers to ensure timely resolution and proper application.
• Collaborate with the collections team and other departments to resolve payment discrepancies, short pays, or invoice disputes.
• Assist in reconciling AR sub-ledger accounts and support month-end closing activities.
• Maintain up-to-date records of payment activity, customer communications, and adjustments in the ERP system.
• Support and maintain accurate documentation of cash application procedures and related AR processes.
• Contribute to continuous improvement by identifying and implementing process enhancements to increase efficiency and accuracy in the cash application function.
• Provide support for internal and external audit requests related to AR and cash receipts.
• Communicate professionally with customers as needed to clarify remittance details or resolve issues.
• Perform other duties as assigned by the AR Manager.

Accounts Receivable Specialist, Cash Application

• MacDonald-Miller Facility Solutions ("MacMiller") is the Northwest’s leading mechanical contracting firm that designs, delivers and services HVAC, plumbing and automation system solutions for commercial buildings. With over one thousand employees across 10 offices, there is a breadth and variety of work to keep you engaged and inspired.
• We enjoy a well-respected history of exceeding our customers’ expectations and . Our clients trust their toughest projects with our integrated teams, including:
• New construction – Engineering, fabrication and install of mechanical systems for new projects following lean construction practices
• Special projects – Retrofits and mechanical repairs for existing buildings for new efficiencies
• Service - scheduled preventative maintenance ensuring tenant comfort, and 24/7 emergency response
• Building performance – Control systems, fault detection, energy services and remote monitoring
• Performance Contracting -- Sustainable Solutions: Acting as the Prime Contractor, we deliver design-build energy-efficient solutions in the built environment for private and public sector clients
• People love to work at MacDonald-Miller, and it’s because we all share the same
• Diverse players, one team, a common vision. Collaboration is our foundation and critical to the success of the company. Every team member is valued and brings a diversity of strengths to help us meet our common vision.
• We are dedicated to personal and professional excellence. We execute with distinction by doing the right thing and following through on our commitments.
• Everyone deserves a safe workplace. Safety is more than hardhats and boots, it’s an attitude and the environment we create. Every day, everyone goes home to their families.
• We are proud to be part of MacDonald-Miller. We actively seek to build relationships and know each other as individuals. Together we create an environment that is welcoming, caring, and trusting.
• We are committed to continuous, . Innovation is how we stay an industry leader. We always strive to challenge and better ourselves.
• Take the work seriously, but never taking ourselves too seriously. It’s possible to be both serious professionals and good-natured people you enjoy working with. We strive to be both.

Project Coordinator

• MacDonald-Miller Facility Solutions designs, delivers and services HVAC, plumbing and automation for commercial buildings.
• With over 1,000 employees across 10 offices, there is a breadth and variety of work to keep you engaged and inspired.
• We enjoy a well-respected history of exceeding our customers’ expectations. Our clients trust their toughest projects with our integrated teams, including:
• New construction – Engineering, fabrication and install of mechanical systems for new projects following lean construction practices
• Special projects – Retrofits and mechanical repairs for existing buildings for new efficiencies
• Service - scheduled preventative maintenance ensuring tenant comfort, and 24/7 emergency response
• Building performance – Control systems, fault detection, energy services and remote monitoring
• Performance Contracting -- Sustainable Solutions: Acting as the Prime Contractor, we deliver design-build energy-efficient solutions in the built environment for private and public sector clients
• People love to work at MacDonald-Miller, and it’s because we all share the same vision. Collaboration is our foundation and critical to the success of the company. Every team member is valued and brings a diversity of strengths to help us meet our common vision.
• We are dedicated to personal and professional excellence. We execute with distinction by doing the right thing and following through on our commitments.
• Everyone deserves a safe workplace. Safety is more than hardhats and boots, it’s an attitude and the environment we create. Every day, everyone goes home to their families.
• We are proud to be part of MacDonald-Miller. We actively seek to build relationships and know each other as individuals. Together we create an environment that is welcoming, caring, and trusting.
• We are committed to continuous improvement and innovation. We stay an industry leader and strive to challenge and better ourselves.
• Take the work seriously, but never taking ourselves too seriously. It’s possible to be both serious professionals and good-natured people you enjoy working with. We strive to be both.

Analyst

• MacDonald-Miller Facility Solutions designs, delivers, and services HVAC, plumbing and automation system solutions for commercial buildings.
• With over one thousand employees across 10 offices, there is a breadth and variety of work to keep you engaged and inspired.
• We enjoy a well-respected history of exceeding our customers’ expectations and trust. Our clients trust their toughest projects with our integrated teams, including:
• New construction – Engineering, fabrication and install of mechanical systems for new projects following lean construction practices
• Special projects – Retrofits and mechanical repairs for existing buildings for new efficiencies
• Service - scheduled preventative maintenance ensuring tenant comfort, and 24/7 emergency response
• Building performance – Control systems, fault detection, energy services and remote monitoring
• Performance Contracting -- Sustainable Solutions: Acting as the Prime Contractor, we deliver design-build energy-efficient solutions in the built environment for private and public sector clients
• People love to work at MacDonald-Miller, and it’s because we all share the same values:
• Diverse players, one team, a common vision. Collaboration is our foundation and critical to the success of the company. Every team member is valued and brings a diversity of strengths to help us meet our common vision.
• We are dedicated to personal and professional excellence.
• Safety is more than hardhats and boots, it’s an attitude and the environment we create. Every day, everyone goes home to their families.
• We are proud to be part of MacDonald-Miller. We actively seek to build relationships and know each other as individuals. Together we create an environment that is welcoming, caring, and trusting.
• We are committed to continuous innovation. Innovation is how we stay an industry leader. We always strive to challenge and better ourselves.
• Take the work seriously, but never taking ourselves too seriously. It’s possible to be both serious professionals and good-natured people you enjoy working with.

Building Services Administrator

Building Controls Project Engineer

Design Engineer

Controls Project Manager

Account Executive

Plumbing Design Engineer

Executive Assistant

Account Executive

Director, Service Special Projects, Sales

Project Engineer

Senior Project Manager, Controls

Accounts Receivable Specialist, Cash Application

Project Coordinator

Account Executive

Smart Building Analyst