M3 USA

Business Development Rep

• Cultivate meaningful relationships with healthcare market research and agency clients by becoming a trusted ally
• Personally drive business through generation of new leads, converting accounts, consulting with clients and adding valuable recommendations for project execution
• Achieve a monthly commercial revenue and net sales target
• Work with the Med Planet President to implement key account planning and strategy
• Serve as expert on the Med Planet offering and be a knowledgeable resource on industry norms

Business Development Director

Manager

• Manage the full contract lifecycle (intake, drafting, review, negotiation, execution, amendments, renewals, and close-out)
• Review and analyze contract requirements, special provisions, and terms and conditions to identify risks and ensure alignment with company policy, applicable laws, and regulations
• Develop negotiation strategies and lead or support negotiations in time-sensitive situations
• Draft, revise, and prepare contract documents for internal review, approval, and signature
• Coordinate the contract review process and solicit input from internal stakeholders to confirm requirements and resolve issues efficiently
• Evaluate and manage requests for contract changes
• Administer executed agreements, including tracking key obligations, deliverables, and milestones
• Maintain and continuously improve contract administration policies, systems, procedures, templates, standard clauses, and negotiation playbooks
• Provide guidance to internal teams on contract interpretation and commercial terms
• Maintain accurate contract records and reporting in contract management tools

Contract Manager – Part-Time

Pricing Analyst

• Prepare proposals and pricing for online market research studies to clients.
• Assess and propose study feasibility across global panels using proprietary applications.
• Consult with client regarding recommended project approach to include the use of pre-identified attributes, application of census data for quotas and sample composition, incidence rates and third party vendor inclusion.
• Consultation should support client’s objectives while maximizing internal panel assets.
• Proactively partner with the Account Lead, Operations team, Panel Management and Finance to drive solutions that support the account strategy, financial goals, and resolution of challenges as they arise.
• Support existing account relationships to ensure they remain healthy, productive, profitable and mutually beneficial, with a goal of securing repeat business and achievement of targeted revenues.
• Develop an understanding of the company’s product portfolio with an ability to offer and advise on new and expanded products/services.
• May include final project reconciliation such as third party invoice approval and cost adjustments.
• Perform other business functions as needed.

Pricing Coordinator – UK/US hours

Account Manager

• Owning bidding process for projects including full understanding of project costs and feasibility
• Achieving targets for revenue, profitability and sale growth by developing strong relationships with your assigned clients and seeking out new sales opportunities
• Supporting the maintenance of existing business by managing contracts and up-sell/cross-sell opportunities
• Actively networking within existing client contacts for any new business/prospects
• Organising client and internal kick off calls, developing insightful proposals and delivering strategic sales communications
• Consulting with clients on sample design and business issues - recognizes the need to adapt a product or research approach to meet the client need and works with appropriate internal resources to develop and design the appropriate solution.
• Providing superior customer service by working with Project Managers and Research Managers to execute project specifications and deliver quality results to clients; Ensures that all internal team members understand the research design and anticipated outcomes
• Diplomatically responding to difficult or unusual client issues and can professionally influence the appropriate internal resources to necessary outcome and/or knows when to elevate issues for resolution.
• Managing bid requests, and ensuring proper and timely delivery; has full understanding of project costs and feasibility
• Following up on bids, keeping a record of the outcome and if needed discuss change of strategy with your direct manager
• Collaborating with partners and vendors to ensure seamless project execution
• Acting as the liaison between Sales and Project Managers on all projects

Account Manager – US Shift

Full-stack Engineer

• Develop AWS Lambda functions, APIs, and web applications to support business operations.
• Integrate third-party SaaS platforms into business workflows.
• Manage cloud infrastructure using Pulumi.
• Build and maintain ELT pipelines to integrate and transform data across platforms.
• Support Tableau dashboards and ensure data quality for business-critical reporting.
• Design and implement AI-powered automation to improve operational efficiency.
• Work with product managers and business stakeholders to understand requirements and deliver solutions.
• Participate in code review and maintain readable, well-documented code.

Software Engineer, Data and Integrations

Account Executive

• Manage the full proposal lifecycle—from feasibility assessment and pricing strategy to submission and operational handover.
• Engage with clients during the proposal phase to clarify requirements and align expectations.
• Collaborate closely with Operations to ensure client needs are clearly understood and met.

Growth Marketing

• Lead, guide, and mentor the Digital Marketing and Content teams, ensuring high performance, alignment, and professional development.
• Oversee team structure, workflow management, and resource planning to support multi-panel digital priorities.
• Build digital capabilities across the function through training, guidance, and support in emerging tools, channels, and practices.
• Own the global digital growth and optimisation strategy across all centralised panel brands.
• Develop unified frameworks for digital planning, execution, testing, and reporting across web, social, paid media, SEO, and content.
• Ensure digital strategies align with Global Panel objectives, brand guidelines, and business targets.
• Establish governance standards for digital content, channel usage, user experience, and creative quality.
• Introduce and refine digital policies, workflows, and operational guidelines for cross-functional adoption.
• Drive continuous optimisation through A/B testing, CRO frameworks, SEO enhancements, and data-driven decision-making.
• Oversee analytics, dashboards, and KPIs with a focus on acquisition, engagement, retention, and ROI.
• Identify digital performance gaps, risks, and opportunities across markets and brands, proposing actionable improvements.
• Guide teams in the use of analytics platforms, tracking tools, and reporting methodologies to ensure accuracy and consistency.
• Monitor competitor and market trends, emerging technologies, and digital innovation opportunities.
• Ensure digital outputs support broader Panel goals, including member lifecycle optimisation and brand elevation.
• Partner with design, technology and engineering teams to improve digital platforms, user experience, automation, and data flows.
• Provide strategic oversight for key digital campaigns, brand initiatives, and multi-channel content programs.
• Review and approve major digital and content deliverables to ensure consistency, quality, and strategic alignment.
• Support large-scale initiatives such as new panel launches, rebrands, market expansions, or new digital channels.
• Ensure that digital and content teams work efficiently together, maintaining cohesive messaging and impactful delivery.
• Identify opportunities to advance digital maturity through new tools, automation, personalisation, and optimisation technologies.
• Lead adoption of best practices in UX, SEO, analytics, testing frameworks, and customer journey optimisation.
• Proactively recommend new digital channels, formats, and approaches to reach and engage target audiences.
• Ensure strict adherence to brand, editorial, regulatory, and data privacy standards across digital activities.
• Promote high-quality delivery, consistency, and accuracy across all digital and content outputs.
• Maintain regular and punctual attendance and comply with all company policies and procedures.

Digital Growth and Optimisation Manager

Marketing

• Mentor and support the Panel Marketing delivery team, overseeing workload allocation, campaign calendars, planners, trackers, and reports.
• Provide support to new team members during their onboarding trainings, and tasks related to panel marketing efforts across all panel brands.
• Take ownership of ad hoc projects and new initiatives as required.
• Coordinate with Strategy team for cohesive campaign planning.
• Brief and collaborate with design, content, digital, and analytics teams.
• Oversee branding and messaging consistency across all campaigns.
• Implement process improvements and marketing automation.
• Approve final campaigns and ensure adherence to standards.
• Support onboarding and training of new team members.
• Monitor campaign analytics and recommend optimizations.
• Manage campaign budgets and liaise with the Manager for approvals.

Panel Marketing Team Lead

Recruitment

• Create and execute a Custom Recruitment plan on allocated M3 Experts projects
• Manage expert and respondent facing recruitment tasks with the aim of increasing the total number of consultations and/or market research completes
• Build a custom recruitment plan for assigned projects always keeping in mind the needs of the client
• Custom recruit for the expansion of M3’s global Expert Network via current client projects and strategic proactive recruitment initiatives
• Expand our network of Germany based experts and German speaking experts to meet current and future client demand
• Manage the full lifecycle of custom recruitment for all project types, ensuring successful delivery within the budget provided and timelines
• Communicate and collaborate across teams and divisions, including Qual, Quant and Sales

Custom Recruitment Specialist, English & German Speaking

• Independently build and lead the Australian Healthcare recruitment desk from the ground up.
• Develop and implement strategic sales and marketing initiatives to increase market share and revenue.
• Identify new business opportunities and establish strong, long-term relationships with key clients including Trusts and the HSE.
• Analyse market trends, competitor activity, and client needs to refine recruitment strategies.
• Manage the full recruitment lifecycle: sourcing, screening, interview coordination, offer management, and onboarding.
• Deliver exceptional service to both clients and candidates, ensuring long-term partnerships.
• Leverage digital platforms and social media to attract candidates and promote the brand.
• Conduct on-site visits and meetings to strengthen client relationships and gain a deep understanding of their needs.
• Operate with autonomy and take full accountability for results and outcomes.
• Mentor and share best practices with junior colleagues as the team grows.
• Play a key role in shaping the long-term recruitment strategy for the Australian market.

Senior Recruitment Consultant – Australian Healthcare

• Creating and executing a Custom Recruitment plan
• Managing expert and respondent facing recruitment tasks
• Collaborating with teams and divisions for project success

Custom Recruitment Specialist – English, Portuguese/Spanish Speaking

Sales Development Rep

• Support lead generation efforts within an assigned 2–5 state territory
• Conduct outbound outreach to hospital and practice administrators to understand hiring needs and recruiting priorities
• Qualify prospective clients and schedule introductory calls, webinars, and in-person meetings for senior Business Development team members
• Assist with coordinating webinars and follow-up activities with prospective clients
• Maintain accurate and organized records of outreach, conversations, and follow-ups within the CRM
• Provide timely communication and handoff of qualified leads to the broader Business Development team

Sales Development Representative

• Develop and maintain relationships with assigned accounts
• Prepare and deliver client bids
• Follow up on bids and manage client expectations
• Collaborate with internal teams to ensure project delivery