M-Files

Manager

• **Summary of the Role**
• The Strategic Alliance Manager (SAM) works across M-Files to drive sales and business growth by developing new and expanding existing business opportunities through strategic partnerships and partner ecosystems.
• As the primary M-Files leader for assigned partners, you will be responsible for growing revenue, strengthening business development efforts, and building executive-level relationships while leading the development and execution of solutions, programs, and initiatives that support mutual growth objectives.
• This role requires a deep understanding of partner ecosystems, strong sales and business development expertise, and the ability to align partner strategies with M-Files objectives. You will work cross-functionally across Sales, Marketing, Product, Services, and Executive Leadership to accelerate growth, increase partner adoption of M-Files solutions, and position M-Files as a preferred technology partner.
• **Partner Growth & Business Development**
• - Drive revenue growth across assigned partners supporting all sales motions, including sell-through, sell-with, sell-to, and managed services models.
• - Develop and execute growth plans that align partner objectives with M-Files business goals.
• - Identify, qualify, and create new business opportunities while continuing to expand existing partner relationships.
• - Increase M-Files share of partner wallet and partner adoption across the M-Files product portfolio.
• - Demonstrate a strong sense of urgency and accountability for growing joint partner business.
• **Partner Ecosystem Leadership**
• - Leverage deep experience across partner ecosystems, including Global and Regional Systems Integrators, Independent Software Vendors (ISVs), Distributors, Resellers, and Managed Service Providers.
• - Build and sustain trusted relationships across all levels of partner organizations.
• - Align partner strategies with M-Files objectives and drive adoption of M-Files as a preferred technology platform.
• - Lead the identification and development of cross-partnership ecosystem opportunities and solutions.
• **Sales & Revenue Execution**
• - Meet or exceed quarterly and annual sales objectives.
• - Drive sales process execution, opportunity progression, forecasting accuracy, and successful closure of partner-influenced opportunities.
• - Maintain accurate forecasts and provide real-time updates to leadership regarding pipeline performance and business progression.
• - Develop and execute compelling business plans that differentiate and strengthen the value of M-Files solutions.
• - Lead virtual teams in creating and executing winning value propositions that align customer, partner, and M-Files business objectives.
• - Coach joint sales teams on effective sales strategies and opportunity management.
• **Strategic Planning & Market Development**
• - Anticipate market, industry, and technology trends and use those insights to identify growth opportunities.
• - Stay informed on partner business priorities, IT initiatives, and industry challenges to drive strategic business development efforts.
• - Develop and maintain Partner Business Plans that accelerate long-term growth opportunities.
• - Identify and drive new programs, business models, and go-to-market initiatives that support business growth.
• **Solution Development & Innovation**
• - Lead the identification of potential joint partner solutions and engage M-Files resources to develop innovative offerings.
• - Leverage knowledge of the M-Files portfolio to create differentiated end-to-end solutions that address customer needs.
• - Analyze business drivers, market opportunities, and risks to support the development of scalable growth strategies.
• - Champion projects that support long-range strategic goals and objectives for both M-Files and its partners.
• **Partner Relationship Management**
• - Establish strong professional relationships and credibility with partner executives and key stakeholders.
• - Serve as a trusted advisor on joint go-to-market strategies and partner growth initiatives.
• - Clearly articulate M-Files value propositions and business outcomes to both business and technical audiences.
• - Act as the internal advocate for assigned partners while representing M-Files externally.
• - Maintain a high level of partner loyalty, trust, and engagement.
• **Technology Leadership & Industry Expertise**
• - Serve as a trusted advisor to partner technology and business leaders.
• - Demonstrate thought leadership by helping partners apply technology to address evolving business challenges.
• - Influence partner technology strategies to include M-Files as the technology of choice.
• - Drive adoption of M-Files solutions across partner technical teams, industry vertical teams, and partner-led customer engagements.
• - Leverage expertise across multiple industry verticals to identify new growth opportunities and create additional value for partners and customers.
• **Leadership & Cross-Functional Influence**
• - Provide leadership and direction to diverse, global, and decentralized virtual teams.
• - Serve as a coach, mentor, and trusted advisor to internal stakeholders and partner communities.
• - Drive process improvements and contribute to the development of new methods, programs, and business models.
• - Act as a strategic contributor to the ongoing evolution of M-Files' partner ecosystem and growth strategy.

Strategic Alliance Manager

Procurement

• Own day-to-day IT procurement operations — hardware and laptop purchasing, purchase orders, supplier coordination, and delivery and asset handoff. You are the reliable operational owner the business can depend on.
• Build and run SaaS cost management — maintain a complete inventory of SaaS applications and licenses, own the renewal calendar, monitor usage and spend, and surface right-sizing and consolidation opportunities before money is wasted.
• Co-develop IT procurement categories with IT leadership — structure spend into clear categories, and help define per-category sourcing strategy, preferred-vendor frameworks, and purchasing standards.
• Prepare and run vendor and contract negotiations — build the business case, drive renewals and new contracts to closure, and capture savings. Senior leadership backs you on high-value or complex deals.
• Own procurement governance and process — the PO and approval workflow, spend visibility, vendor master data, and a single source of truth for contracts and renewal dates.
• Partner across functions — with Finance and RevOps on SaaS budget, forecasting, and cost allocation; with Security and Legal on vendor risk, data processing agreements, and compliance.
• Make value visible — track and report delivered savings, cost avoidance, and the renewal pipeline to leadership.
• Turn ad-hoc into repeatable — convert informal, person-dependent purchasing into scalable process that the organization can rely on without heroics.

IT Procurement Manager

Growth Marketing

• **What You'll Be Working On**
• **Campaign & Event Execution**
• - Working for, and collaborating with, the Senior Growth Marketing Manager, and collaborating to plan and bring to life field events like executive dinners, roundtables, and webinars — you'll own the logistics and make the experience great for everyone involved
• - Research and book venues, catering, and meeting spaces that set the right tone
• - Send invitations, confirmations, and follow-up communications to prospects and customers
• - Keep event registration, attendee lists, and pre/post-event details organized and running smoothly
• - Support coordinated sales outreach initiatives by helping prepare lists and materials
• **Data & CRM Management**
• - Keep lead, contact, and account data accurate and up to date in Salesforce.com — your attention to detail makes the whole team more effective
• - Log inbound leads and event attendees into the CRM promptly after activities
• - Support HubSpot workflows by updating records, tagging contacts, and maintaining clean data
• - Pull reports and dashboards to help the team track campaign performance and engagement
• **Outreach & Prospect Communications**
• - Send outbound email invitations and nurture sequences to targeted prospect lists
• - Partner with SDRs to make sure event leads get timely, thoughtful follow-up
• - Help organize and maintain prospect and account contact lists for campaigns
• **Campaign Operations & Logistics**
• - Coordinate with vendors, manage shipments, and make sure event materials arrive where they need to be
• - Track budgets, purchase orders, and receipts for events and campaigns
• - Contribute to campaign briefs, one-pagers, and supporting materials
• - Keep project timelines and task trackers current so the whole team stays aligned
• **AI-Assisted Execution**
• - Use AI tools (like ChatGPT and Claude) to draft communications, summarize research, and assist with content — we embrace smart tools that help us work better together
• - Help surface campaign performance insights using AI assistance, feeding learnings back to the team
• **How We Work Together**
• We're a team that genuinely looks out for one another. You'll never be figuring things out in isolation — there's always a colleague ready to collaborate, share context, or brainstorm a better approach.
• - **Shared Ownership:** Everyone on the team takes pride in what we build together, from the big strategy down to the details that make campaigns actually work
• - **Open Communication:** We talk to each other early and often — surfacing questions or challenges is encouraged, not penalized
• - **Growing Together:** We're invested in your development, and we'll help you build skills in ABM, demand generation, and sales-aligned marketing along the way
• **How We'll Know We're Winning Together**
• - Events and campaigns run smoothly — because logistics, communications, and coordination are in great hands
• - Leads and hand raisers are entered into Salesforce accurately within 24 hours of activities
• - Invitations and follow-ups go out on schedule and reflect the M-Files brand with care
• - Data in Salesforce and HubSpot is clean, current, and helpful to our sales partners
• - The team feels supported, with issues surfaced early and projects moving forward

Growth Marketing Specialist

Account Manager

• Serve as the primary point of contact for a portfolio of existing customers
• Drive account expansion through upselling, cross-selling, and renewal strategies
• Understand each customer’s business goals, challenges, and product usage to deliver ongoing value
• Partner with Customer Success, Professional Services, and Product teams to support customer outcomes
• Identify at-risk accounts early and coordinate retention strategies
• Conduct regular account reviews and success check-ins
• Maintain accurate forecasting and pipeline management using CRM tools (e.g., Salesforce)
• Stay informed on M-Files product updates, roadmap, and new capabilities to share with customers
• Travel for customer meetings or QBRs as needed

Artificial Intelligence

• Design, build, test, and operate enterprise‑grade software using AI‑first engineering practices.
• Use agentic workflows to accelerate implementation, refactoring, testing, documentation, and operational tasks across the software development lifecycle.
• Translate business and product requirements into clear, machine‑readable implementation specifications.
• Define behavioral contracts and acceptance criteria using specification‑driven, BDD‑ and TDD‑aligned practices, enabling AI‑assisted generation and validation of production‑ready systems.
• Embed quality into delivery through continuous, AI‑assisted validation rather than manual or phase‑based QA.
• Implement automated testing approaches such as contract testing, regression analysis, and synthetic test generation, ensuring strong traceability between specifications, code, and tests.
• Build scalable, cloud‑native solutions within the Microsoft ecosystem.
• Contribute reusable engineering patterns, templates, and guardrails, and help design secure, observable, and production‑ready systems using modern cloud and infrastructure‑as‑code practices.
• Work closely with product managers, architects, and fellow engineers to refine specifications into deliverable outcomes.
• Support rapid experimentation and iterative delivery while ensuring alignment with business goals, governance requirements, and measurable results.
• Take end‑to‑end responsibility for outcomes together with the team, focusing on delivery quality, reliability, and long‑term maintainability while creating leverage for the wider engineering organization.

AI Native Engineer – Agentic Development

Operations

• **Summary of the Role**
• M-Files is looking for a high-potential, execution-oriented analyst to serve as a go-to resource within Strategic Operations, supporting key strategic priorities across the company.** **This role is designed for an early-career professional who thrives in a fast-moving environment and enjoys turning ambiguity into action. You will help translate ideas, questions, threads, and leadership discussions into a structured, organized program—with clear workstreams, owners, meeting cadence, KPIs, baselines, impact estimates, and crisp executive-ready communication.** **The Strategic Operations Analyst position requires strong judgment, high reliability, and a bias for action—someone who prides themselves on driving execution every day, not just producing analysis.
• **Key Responsibilities**
• **Turn ambiguity into a structured program that moves**
• - Translate strategic priorities into clear workstreams, owners, timelines, and deliverables—then drive follow-through to completion.
• - Build and maintain lightweight program structure: operating plans, workback schedules, decision logs, action trackers, and weekly priorities.
• - Proactively identify gaps, risks, and dependencies—and push them toward resolution with the right stakeholders.
• **Run the operating cadence (calendar, meetings, coordination)**
• - Own the execution rhythm: scheduling, agendas, pre-reads, notes, action items, owners, and deadlines.
• - Ensure meetings are decision-oriented and outcome-driven with explicit owners and deadlines.
• - Maintain alignment between what leadership believes is happening and what is actually happening across teams.
• **Analytics, KPIs, baselines, impact estimates**
• - Build and maintain KPI definitions and baseline measurement approaches so progress can be quantified credibly.
• - Perform hands-on analysis in Excel: data cleanup, modeling, scenario analysis, impact estimation, and performance tracking.
• - Create simple measurement systems that make progress visible and highlight where execution is slipping.
• **Reporting and dashboards (to drive action, not bureaucracy)**
• - Provide consistent operational visibility: what shipped, what progressed, what’s blocked, what needs escalation.
• - Create and maintain dashboards and reporting outputs (Excel / PowerPoint, and BI tools where applicable) that enable fast decision-making.
• - Use reporting as a tool to drive action and accountability, not as the end product.
• **Executive-ready communication (PowerPoint and structured writing)**
• - Create high-quality, executive-ready PowerPoint decks: updates, operating reviews, decision memos, and strategic readouts.
• - Write clear, concise summaries that synthesize complex inputs into “what matters / what changed / what we need to do next.”
• - Support leadership preparation for key meetings and reviews with briefs, agendas, objectives, and next steps.
• **Outcomes to be achieved (what success looks like)**
• - Key strategic priorities consistently move from idea → plan → execution → measurable outcomes.
• - Cross-functional teams are aligned, blockers are escalated early, and commitments are delivered reliably.
• - The operating cadence is disciplined: clear priorities, clear owners, clear next steps, and consistent follow-through.
• - Leadership has dependable visibility into progress and performance because execution is well-run week over week.

Strategic Operations Analyst

Project Manager

• **Summary of the Role:**
• The Project Manager will manage projects that are aimed at delivering M-Files solutions to customers.
• **Responsibilities and Duties:**
• Deliver customer projects on schedule and with high customer satisfaction and quality, while ensuring the defined budget and work effort objectives are met. Project manager achieves these goals by:
• **In the project sales phase**
• - Planning the project so that it can be delivered to meet the defined objectives
• - Co-operating with Solution Architect to ensure that the delivered solution has been defined so that relevant details of delivery, as well as effort estimation, have been properly addressed
• - Co-operating with Sales to ensure that project budget is sufficient to enable needed level of resourcing
• - Co-operating with Manager/Director, Services in relevant region, to indicate the needed resourcing for the project, and to ensure such resource will be available
• - Co-operating with Subcontracting Manager, to ensure the needed subcontracted deliveries can be acquired
• ** In the project execution phase**
• - Ensuring the needed consulting, Product Development (PD) and subcontracted resources are available for the project
• - Establishing the project work practices, meetings and required means of communication
• - Ensuring that the roles, responsibilities, expectations for each of the project stakeholders have been understood and acknowledged
• - Defines the tasks allocated to the project team and external stakeholders, and follows up their completion
• - Establishes and maintains the required (sufficiently high) level of communication and transparency with the customer
• - Ensuring any deviations to project goals and targets are addressed and resolved in a timely manner
• - Handling any scope change requests, and ensures that the impact of the changes is analyzed, and the changes get approved along with their impact on project schedule and cost
• - Driving project into completion and get the deliveries approved by the customer
• *Travel could be as high as 25% or more
• **Collaboration Opportunities**
• Reports and escalates project delivery issues to, and gets guidance from, Team manager or Director, Project Management Office. Also raises subcontracting needs to Subcontracting Manager and co-operates in subcontractor selection and managing the subcontracting.
• - Co-operates with Sales (Sales Manager, Key Account Manager) in projects.
• - Co-operates with Manager/Director, Services in relevant region to receive needed consulting resources for projects.
• - Co-operates with SW Team Manager (Customer Projects, PD), to receive needed PD tasks for the projects.
• - Co-operates with Service Managers to plan and execute transition from the project to service management

Program Manager

• **Key Responsibilities**
• **Drive partnership execution across co-sell, co-marketing, and co-development**
• - Translate partnership priorities into clear workstreams, owners, timelines, and deliverables—then drive them to completion.
• - Coordinate cross-functional execution (Sales, Marketing, Product, Engineering, RevOps / GTM Ops, Finance, Legal) to ensure commitments are delivered on time and at quality.
• - Proactively identify risks, bottlenecks, and decision gaps—and push them to resolution with the right stakeholders.
• - Own follow-through: ensure action items close, dependencies are managed, and work doesn’t stall in ambiguity.
• **Run the operating cadence that keeps work moving**
• - Lead the partnership operating rhythm: weekly execution syncs, workstream reviews, and readiness check-ins.
• - Ensure meetings are decision-oriented and outcome-driven (clear goals, pre-reads when needed, crisp notes, explicit owners, deadlines).
• - Prepare partnership leadership for internal and Microsoft-facing engagements (briefs, agendas, objectives, next steps).
• - Maintain alignment between what we say we’re doing and what is actually happening across teams.
• **Operationalize scalable processes (so execution gets easier over time)**
• - Build or improve practical workflows that enable Microsoft-related execution to scale (e.g., co-sell motions, field engagement requests, enablement publishing, marketplace/commercial steps, product collaboration routines).
• - Create lightweight standards and ways of working that reduce friction and increase repeatability—without adding bureaucracy.
• - Drive adoption by ensuring processes are easy to use, clearly owned, and embedded into how teams operate.
• **Ensure performance visibility as part of execution (not separate from it)**
• - Establish clear definitions of what good looks like for partnership execution (milestones, outcomes, KPI indicators).
• - Provide consistent operational visibility to partnership leadership: what shipped, what progressed, what’s blocked, what needs escalation.
• - Partner with RevOps / analytics stakeholders to ensure reporting is accurate and decision-useful; use dashboards as a tool to drive action, not as the end product.
• - Highlight trends and insights that improve execution quality and speed.
• **Microsoft-facing coordination **
• - Support Microsoft interactions by ensuring tight coordination, responsiveness, and disciplined follow-through on shared initiatives.
• - Help orchestrate joint work across Microsoft alliance sales, product marketing, product management, and engineering counterparts.
• - Represent M-Files with professionalism and reliability—making it easy for Microsoft teams to engage and execute with us.
• **Outcomes to be achieved (what success looks like)**
• - Partnership initiatives consistently move from idea → plan → execution → measurable outcomes.
• - Cross-functional teams are aligned, blockers are escalated early, and commitments are delivered reliably.
• - The partnership operates with a strong cadence: clear priorities, clear owners, clear next steps, and high follow-through.
• - Execution scales over time through practical operational improvements and repeatable processes.
• - Leadership has dependable visibility into progress and performance—because execution is disciplined and well-run.

Program Manager, Strategic Partnership

• **Key Responsibilities**
• **Vertical ABM Program Ownership — North America**
• - Executing the vertical ABM program across ICP-matched accounts, coordinating targeted campaigns across content, outreach, paid programs, and field events
• - Planning and executing small, high-impact field events (e.g., executive dinners, roundtables) with defined pipeline targets and follow-up strategies
• - Running targeted webinars and vertical campaigns aligned to specific audience segments and pain points
• - Leading coordinated sales blitz initiatives, partnering with SDRs and AEs to drive outreach and engagement
• - Developing and maintaining vertical-specific content assets (e.g., briefs, one-pagers, competitive materials)
• - Tracking and reporting on program performance, including accounts engaged, Hand Raisers generated, pipeline created, and bookings influenced
• **AI-Powered Execution & Optimization**
• - Using AI as a primary tool for campaign execution, including data analysis, content generation, targeting, and personalization
• - Analyzing account data to identify clusters of high-fit prospects based on firmographic, technographic, and intent signals
• - Generating and iterating messaging, sequences, and campaign content using AI tools
• - Leveraging AI to analyze campaign performance and continuously optimize outcomes
• **Sales Alignment & Revenue Impact**
• - Partnering closely with SDRs and Account Executives to execute coordinated account-based motions
• - Ensuring strong alignment between marketing programs and sales priorities
• - Supporting sales with targeted outreach strategies, messaging, and account insights
• - Operating with full accountability for pipeline generation and contribution to bookings

Senior Growth Marketing Operator

• Define program scope, structure, and success criteria to support overall customer and business objectives.
• Ensure projects within the program are scoped accurately and resourced appropriately.
• Collaborate with Solution Architects to validate solution definitions and effort estimates.
• Work with Sales to confirm program budgets support required delivery capacity.
• Coordinate with Services Leadership to confirm availability of consulting resources.
• Collaborate with the Subcontracting Manager to ensure subcontracted components can be sourced and integrated effectively.
• Secure and coordinate consulting, Product Development (PD), and subcontracted resources needed across all program projects.
• Establish program‑level governance, communication practices, and meeting cadences.
• Ensure stakeholders understand roles, responsibilities, and expectations across the full program.
• Oversee task allocation within project teams and monitor progress across streams.
• Maintain strong communication and transparency with customers at program level.
• Identify and resolve cross‑project dependencies, risks, and issues proactively.
• Manage scope changes across the program, ensuring impact analysis and approval on schedule, cost, and resource plans.
• Drive the program toward successful completion, ensuring all deliverables are approved by the customer.

Product Designer

• Design and refine website user flows, navigation paths, and interaction patterns.
• Develop user journey maps to ensure a cohesive and intuitive experience across the website.
• Create wireframes and interactive prototypes using Figma or Sketch.
• Design visually compelling web page layouts and supporting graphics for new and existing website pages, aligned with brand standards.
• Design responsive layouts for desktop, tablet, and mobile web experiences.
• Apply usability best practices and accessibility standards, including WCAG compliance.
• Use tools such as Microsoft Clarity, Hotjar, and Crazy Egg to evaluate user behavior and identify UX improvements.
• Support A/B testing initiatives using platforms such as VWO to validate UX enhancements.
• Maintain and evolve scalable web design systems and UI component libraries.
• Collaborate with Marketing, Engineering, and other stakeholders to ensure consistent, user-focused implementation.