Logicalis Brasil

Business Analyst

• Ensure alignment with internal departments, partners and vendors (Cisco, Fortinet, Champion One, Dell, among others) on prioritization, requests for expedites and escalations, and delivery schedules using the internal system;
• Submit purchase requests for equipment, licenses, software and product warranties from Cisco, Fortinet and other manufacturers;
• Review Bills of Materials (BOM) and validate Deal IDs (DID) and quotes from various vendors;
• Request shipments for imported products and request invoicing to the client;
• Perform follow-ups on deliveries with clients and project support areas, monitoring our customers' satisfaction.

Project Management Analyst

Financial Planning and Analysis

• Planning and control of the project budget, monitoring revenue, margin and costs
• Preparation of reports for the PMO related to project progress
• Support to the Operations Manager
• Preparation of reports for the Finance team including revenue forecasting and recognition of costs and revenues
• Monitoring project deliverables
• Preparation of reports for the client
• Monitoring schedules and deadlines
• Understand contracts, verify amounts and timelines, and monitor physical and financial progress/events.

Financial Planning and Control Analyst

Solutions Engineer

• Prospecting and Opportunity Mapping: Collaborate with Sales Executives to map the Telco customer ecosystem.
• Identify operational and business pain points (OPEX reduction, infrastructure modernization, network monetization) and develop proactive approaches to generate pipeline.
• End-to-End Solution Engineering: Design complex, feasible technology architectures encompassing connectivity, network core, AI, automation, and observability.
• Prepare technical scopes, Bills of Materials (BOM), level of effort (LOE) estimates for services, and High-Level Designs (HLD).
• Leadership in Competitive Procurement Processes (RFP/RFI): Lead the technical strategy and response to tenders and complex procurement processes, ensuring technical requirements are met, risks are mitigated, and proposals remain competitive.
• Technical Advocacy and Engagement: Deliver executive presentations to C-levels and directors, and run technical workshops (whiteboarding) with client engineering teams.
• Structure, defend, and oversee Proofs of Concept (PoCs) and demonstrations, highlighting the solution's Total Cost of Ownership (TCO) and Return on Investment (ROI).
• Act as a Trusted Advisor (Generalist Perspective): Navigate multiple domains (e.g., SD-WAN, 5G, cloud-native, AIOps, SRE) to create unified value propositions and position yourself as the client's primary technology advisor.
• Internal Orchestration and Partner Ecosystem: Ensure a quality handover to Engineering and Delivery teams, guaranteeing that what was sold will be delivered with excellence.
• Actively engage with vendors and strategic technology partners to co-design solutions and support negotiations.

Solution Architect – Telco

Data Engineer

• Capacidade de desenhar e implementar data lakes, data warehouses e data lakehouses escaláveis, com sólida experiência em AWS.
• Especialista em Python e SQL avançado para transformação de dados, além de conhecimento profundo em ferramentas de processamento distribuído como Apache Spark
• Domínio de ferramentas de orquestração para criar pipelines de dados robustos e monitoráveis.
• Implementação de práticas de CI/CD, automação de testes, monitoramento e observabilidade de pipelines
• Conhecimento em governança de dados, catálogos de metadados e técnicas de modelagem de dados

Engenheiro de Dados – AWS

Analyst

• Provide in-person, telephone and email assistance as needed.
• Welcome, guide and direct visitors, clients, employees and suppliers.
• Manage and organize meeting rooms, calendars and bookings.
• Support routine administrative activities (mail, records, controls and organization).
• Serve as a liaison with the secretarial team and internal departments.
• Support events, coffee service and operational requests as needed.
• Ensure the reception area is organized and that visitors have a positive experience.

Administrative Analyst, Receptionist

• Atuar como arquiteto(a) de referência em oportunidades de observabilidade e AIOps, conduzindo Discovery (técnico + negócio), mapeando dores, objetivos e critérios de sucesso;
• Realizar Workshops com stakeholders (TI, Operações, SRE/DevOps, Segurança e áreas de negócio).
• Traduzir requisitos em arquiteturas e jornadas evolutivas (roadmap), considerando maturidade do cliente.
• Participar de apresentações executivas e técnicas, defendendo propostas com clareza de valor e ROI.
• Desenhar arquiteturas envolvendo APM (Application Performance Monitoring), NPM (Network Performance Monitoring) e visibilidade de rede;
• Definir padrões e melhores práticas: instrumentação, governança de dados de telemetria, retenção, cardinalidade, naming conventions e estratégia de tags.
• Garantir aderência a arquiteturas modernas (microserviços, containers, Kubernetes, service mesh, APIs, mensageria, híbrido/multicloud).
• Planejar e executar demos e PoCs com critérios claros de sucesso, incluindo:
• - desenho do escopo, setup, instrumentação, coleta, dashboards e alertas;
• - análise de resultados e recomendações executivas.
• Apoiar a área comercial com:
• - RFP/RFI, estimativas, dimensionamento (sizing), BOM, licenciamento, premissas e riscos;
• - construção de propostas técnicas (HLD/LLD), SoW e estratégia de implantação.
• Atuar em conjunto com times de delivery, garantindo transição estruturada (handover).
• Engajar e coordenar fabricantes/parceiros para alinhamento de posicionamento, roadmap e ofertas.
• Contribuir para aceleradores, assets, templates, playbooks e padronização de arquiteturas.

Solution Architect – AIOps, Observability

Software Engineer

• Develop and architect complex ABAP solutions, ensuring performance, scalability, and quality.
• Serve as a technical reference in ABAP, reviewing code and defining best practices.
• Provide technical leadership for developments involving Reports, Interfaces, Enhancements, BAPIs, BADIs, and User Exits.
• Design and implement SAP integrations using IDocs, RFCs, BAPIs, and Web Services (SOAP/REST).
• Collaborate with functional consultants and business stakeholders to analyze requirements and define technical solutions.
• Participate in implementation and rollout projects.
• Perform performance analysis and optimizations in critical environments.
• Support integrated testing, user acceptance testing, and go-live activities.
• Ensure clear technical documentation aligned with company standards.

ABAP Developer, Senior

Project Manager

• Conduct periodic project Quality Assurance (QA) reviews, ensuring adherence to PMO processes, methodologies, and policies.
• Perform recurring project analyses using the DOM tool and financial dashboards, consolidating information, metrics, and reports to support decision-making.
• Support escalation of risks, deviations, and points of attention to Operations and PMO leadership.
• Serve as the focal point for support to users of project management tools, addressing queries and ensuring correct use of processes and systems.
• Plan, develop, and deliver periodic training on PMO processes, governance, and tools, including onboarding for new users and refresher training.
• Identify and propose continuous improvement opportunities for processes, tools, reports, dashboards, and automations, contributing to increased PMO efficiency and maturity.
• Prepare and keep up-to-date PMO documentation, procedures, presentations, and guidelines, ensuring publication and version control in official repositories and the corporate Wiki.

PMO Project Analyst

• Support the consolidation, updating and organization of Customer Success operational databases (portfolio, contracts, renewals, KPIs, and recurring controls).
• Extract data from internal sources (spreadsheets, CRM, and internal systems) and perform basic standardization of information.
• Perform data quality checks, such as required fields, statuses, values, duplicates, flagging inconsistencies and supporting their correction.
• Update and maintain administrative and operational controls, ensuring versioning and traceability of information.
• Support the renewal and post-sales cycle by organizing customer lists, owners, deadlines, and action statuses.
• Generate and distribute simple recurring reports following defined templates (e.g., portfolio, renewal status, basic indicators).
• Support the use of Customer Success and CRM tools, keeping records up to date and ensuring adherence to processes.
• Support the operation of automated communications (lists, templates, and cadences) according to team guidelines.
• Document operational routines, checklists, and simple workflows, supporting training and continuity of activities.
• Contribute suggestions for continuous improvement, such as organizing controls, standardizing data, and adjusting processes.

Customer Success Analyst

Network Engineer

• Responsible for delivering projects and/or providing technical support for networking technology, following defined procedures and moderate guidance, for internal and external clients.
• Will operate in medium- to high-complexity environments, supporting both the commercial team and project teams by providing technical recommendations to deliver technology solutions that meet client needs, and ensuring solutions are delivered within the expected timeline, cost, quality and customer satisfaction.