Lloyds Banking Group

AI Engineer

• Lead the Advanced AI Engineering team, reporting to the Group Director of Data & AI Architecture
• Define and lead the Group’s Data and AI technology strategy and incubate new AI‑driven products and capabilities
• Evaluate emerging AI technologies, build and deliver MVPs, and transition into engineering at scale
• Create industry‑leading AI‑powered products and services that drive customer engagement and service excellence
• Solve critical business and technology challenges and ensure high‑quality conversational AI delivery
• Shape technical direction, driving applied research and prototyping, and collaborating with senior collaborators and engineering teams.

Head of Advanced AI Engineering

People Operations

• Partner with the Senior Manager to deliver the People & Places control automation journey, identifying existing automation opportunities, control gaps and applying control‑by‑design principles to embed automation at source.
• Work collaboratively with platform and technology teams to design, build, cost and deliver automated and AI‑enabled controls, ensuring solutions align to P&P automation standards and Group risk expectations.
• Own and cascade the P&P control automation review methodology and schedule, supporting customers through structured deep‑dives to identify, prioritise and implement automation opportunities across end‑to‑end processes.
• Establish and engage a network of business partners to champion control automation, coordinate deep‑dive activity, and drive momentum across P&P priority areas.
• Work closely with Risk and Control Owners to deliver automation outcomes aligned to customer, business and strategic priorities, supporting measurable improvements in control effectiveness, efficiency and risk reduction.
• Analyse and assess the efficiency of the control environment using multiple data sources (e.g. ROP, MI, incidents, KRIs/KCIs, audit findings), identifying control weaknesses, automation candidates and business impacts.
• Support the development and execution of the P&P control strategy, supervising and testing the design and operating effectiveness of controls across end‑to‑end processes, with a clear bias towards preventative and automated controls.
• Lead targeted control testing and transactional activity, supervising a small team delivering control management tasks and using outcomes to inform automation and design improvements.
• Contribute to the ongoing development of control tooling and platforms, including the use of digital, data‑driven and AI‑enabled solutions to optimise control operation, assurance and insight.
• Ensure timely and accurate reporting on control performance and effectiveness, maintaining strong data quality, completeness and integrity of monitoring, testing, KCIs and dashboards for escalation to P&P Risk Committee.
• Support the management of operational risk events and RCSA actions, identifying control weaknesses, recommending improvements and tracking remediation through to closure, with increasing use of automation and predictive insight.

People & Places Control Manager

Manager

• Developing our understanding of what drives the Group's Corporate reputation externally, identifying drivers of reputational growth and how we can bring that to life across our campaigns.
• Exploring and embedding new analytical approaches, including AI‑enabled research, social listening, narrative testing and horizon scanning.
• Supporting the refinement of our measurement processes across each audience to build a more accurate representation of our current standing.
• Champion insight‑led strategy, using data, technology and expert judgement to challenge assumptions, surface trade‑offs and shape campaign direction.
• Lead on production and delivery of insight projects and support the delivery of strategy planning by undertaking or commissioning white space analysis, horizon scanning, market and competitor scans.

Reputation & Campaigns Insights Manager – 18-Month FTC

Full-stack Engineer

• Join a new AI Productivity Lab focused on accelerating employee productivity and business process automation through cutting-edge agentic co-working technologies
• Build domain-specific agents and tools, working alongside Principal Engineers and the Head of the Lab to rapidly prototype, iterate and embed solutions into real business processes
• Contribute to reusable knowledge assets, integrating secure, enterprise-grade solutions, and supporting adoption by collaborating with business teams to embed agentic working into day-to-day operations
• Operate within the Data & AI Unit of the Chief Technology Office, shaping and scaling AI-driven capabilities, combining modern agentic engineering practices with strong discipline around quality, security and usability

Lead Engineer – AI Productivity Lab

Compliance

• Partnering closely with BCB collaborators in the first line, acting as a trusted advisor and influencing strategy, product design, customer journeys and key risk decisions.
• Providing expert second line conduct and compliance oversight and challenge, ensuring regulatory expectations are met and conduct risks are effectively identified, assessed and mitigated, leading to great customer experiences.
• Supporting the identification, assessment and escalation of conduct and compliance risks, issues, events and emerging themes across BCB.
• Leading on complex regulatory and conduct topics, translating evolving regulatory requirements into clear, pragmatic guidance that the business can confidently implement to deliver brilliant customer outcomes.
• Driving improvements in risk management and control maturity, including input into risk assessments, issue management, outcome testing, governance forums and regulatory interactions.
• Providing independent challenge and advice on conduct and compliance across the wider risk taxonomy and policies, supporting the business to meet policy, control and governance requirements.
• Collaborating across other Risk Specialist teams within CCOR and wider Risk to deliver a joined-up second line service to BCB.

Senior Manager – Business and Commercial Banking Conduct & Compliance

Artificial Intelligence

• Lead an Agentic AI domain, owning how that domain maps to and enables the Group’s business priorities and outcomes.
• Work with domain and business leaders to identify, frame, and prioritise Agentic AI opportunities and use cases, ensuring choices are grounded in commercial and operational reality.
• Assess priorities across the full Agentic AI lifecycle, from inception and capability definition through build, deployment, adoption, and value realisation, identifying gaps and strengthening weak points.
• Build and maintain a realistic, scalable domain roadmap, orchestrating work across business units, platforms, and enabling teams.
• Translate business objectives into agentic and technical requirements, with sufficient understanding of data, integration, and system dependencies to make the strategy credible and executable.
• Engage and influence senior stakeholders to secure alignment, resolve competing priorities, and agree clear OKRs—maintaining a single, coherent domain narrative across value, governance, platforms, skills, and change.
• Define domain-level value outcomes and track realisation, ensuring Agentic AI initiatives remain outcome-led rather than activity-driven.
• Drive operating-model change and business adoption, shaping how agents, teams, controls, and processes come together to make Agentic AI effective in practice.
• Promote cross-functional collaboration and reuse across business domains and Agentic AI ecosystem, reducing duplication and accelerating scale.
• Lead and develop a small team of strategy managers within the AI CoE, creating focus, delivery discipline, and synergy across Agentic AI domains.

AI Strategy Lead

• Define what “good” looks like across data, integration/APIs, security, infrastructure, models, orchestration, and the consumption layer
• A prioritised Agentic AI capability backlog for the domain
• Track new tools, models, frameworks, and patterns
• Higher-quality decisions on Agentic AI
• Stronger technical and architectural foundations for scaling Agentic AI
• Confident and responsible Agentic AI adoption

AI & Agentic Tech Principal

Customer Support

• Providing face-to-face support to customers
• Handling everyday banking tasks
• Helping people through important moments — offering reassurance, guidance and practical support
• Supporting customers with digital banking
• Connecting customers with the right products and services

Data Scientist

• Apply advanced analytics and data science techniques to evaluate the effectiveness of the Group’s control environment, providing assurance and identifying deficiencies
• Partnering with other audit colleagues to assess risks and test controls, producing robust, defensible analyses, and help auditors to interpret your results
• Seek out opportunities to use innovative data science techniques, such as Generative AI and Machine Learning, helping to identify new use cases and enhancing the way we audit
• Establish relationships with our internal audit teams to facilitate the delivery of data science and analytics, whilst learning about the Group’s businesses, risks and controls
• Promote the use of data science and analytics in audit, upskill audit colleagues in data analytics, and contribute to department-wide presentations
• Identify opportunities for innovation, contribute to data science and analytics development projects, and help the function to be more data and AI driven
• Develop your knowledge of the Group’s strategy, products & markets and be responsible for your own professional development

Senior Data Science Analyst – Audit

IT Support

• Drive the strategic direction of architecture for Payments.
• Act as a trusted advisor and internal consultant to Technology and Business Platform Leads.
• Combine corporate governance, business control, and developing business solutions.
• Utilise technical skills in Public and Private Cloud, APIs, Traditional hosting, and event-driven architectures.
• Create feasibility assessments and roadmaps.
• Embrace an agile and digital approach while showcasing strong communication and leadership skills.

Senior Enterprise Architect – Payments

• Set and lead the AI strategy for GCA, defining how AI, agents, and automation transform workflows, capability, and impact.
• Design and deliver practical AI solutions, working with Platform, Digital, BMX, and CDAO to implement tools that drive measurable value.
• Lead and manage 1x direct report (AI Manager) as well as guiding 15-20 curious and proactive self-starters to drive momentum across GCA.
• Drive adoption and embed AI into ways of working, removing barriers and ensuring teams can confidently use new capabilities day to day.
• Lead education and upskilling, building AI literacy across Corporate Affairs through structured programmes and practical use cases.
• Translate complex technology into clear, actionable guidance, making AI accessible and relevant for a communications function.
• Align stakeholders and lead change, bringing senior leaders and teams with you through clear storytelling, engagement, and delivery.
• Continuously improve and optimise, using data and insight to track impact, refine approaches, and scale what works.
• Bring external perspective, ensuring GCA remains at the forefront of AI adoption and thought leadership.

Artificial Intelligence Lead – 18 month FTC

Financial Planning and Analysis

• Developing and originating high quality Asset Finance business
• Demonstrating expert product knowledge across all channels
• Maintaining relationships with key business introducers and clients
• Undertaking structured prospecting activities
• Accountable for structuring financial solutions and negotiating deals
• Building and maintaining an effective external network

Associate Director – Asset Finance Sales

• Continually evolve the end state by actively scanning the horizon to understand potential threats, competitor activity and the evolving needs of our customers.
• Monitoring and maintaining the effectiveness of the customer complaint experience using data, insight, and critical thinking to find opportunities to continually improve.
• Lead your team to deliver experiments and changes to ways of working, you’ll be responsible for identifying, testing and landing improvements which move us towards our target end state.
• Own the complaints communication landscape, ensuring comms are complaint, and colleagues have the right tools in place to write brilliant letters.
• Support the operation during high impact events, innovating and creating new ways of working to expediate customer outcomes.
• Building and maintaining key relationships, with partners from across the business.

Senior Manager, Customer Experience Strategy

• Assume line management responsibilities and take a lead role in transforming how threat data is gathered, enriched, analysed, and put into practice across the Group.
• Boost the efficiency of CTI tooling, deepening the use of structured analytic techniques, and delivering clear technical and people leadership to the team.
• Aid in strengthening defensive outcomes, raising trust in intelligence outputs, and ensuring threat intelligence is reliable, timely, and geared towards decisions.
• Influence how intelligence products are produced, consumed, and embedded across Lloyds Banking Group, crafting the future of our cyber defence capability.

Cyber Threat Intelligence Manager

Infrastructure Engineer

• Assist with the design, build, and operate secure, automated cloud platform capabilities that support both API Gateway solutions and a broader set of Integration cloud products
• Build and operate platform capabilities using Infrastructure-as-Code and modern CI/CD; partner with architecture and feature teams to evolve our cloud roadmap and platform products
• Embed a secure-by-design approach and controls from design to runtime, safeguarding colleagues and customers
• Define and operate against SLOs/SLIs; implement actionable observability, performance tuning and automation to reduce toil
• Enable API-first delivery with reusable patterns and contribute to documentation and enablement
• Contribute to communities of practice, upholding Platform Engineering standards expected at Grade D