Lloyds Banking Group

Cloud Engineer

• Design, build and maintain secure, scalable Azure infrastructure foundations
• Build and maintain reusable Terraform modules and automated deployment patterns
• Develop CI/CD pipelines using Harness CI and PowerShell to automate delivery
• Translate security and control requirements into policy‑as‑code guardrails using Azure Policy
• Create and enhance “Golden Paths” using Backstage templates, scaffolding, documentation, automation and service catalogue improvements
• Collaborate closely with security, risk, architecture and delivery teams to meet regulatory requirements without slowing innovation
• Drive operational excellence across monitoring, incidents, problem management, cost optimisation and reliability; participate in out‑of‑hours support
• Prototype and implement GenAI and agentic‑AI automation (e.g., AI‑assisted deployments, documentation automation, policy reasoning) using tools like Copilot Studio
• Participate in Agile ceremonies and contribute to continuous improvement

Azure Cloud Engineer

DevOps Engineer

• Managing and resolving incidents
• Improving operational excellence
• Driving automation and reducing toil
• Participating in an out‑of‑hours support rota
• Apply hands‑on engineering to maintain our Infrastructure‑as‑Code and CI/CD‑based products and services
• Improve reliability and customer experience by enhancing automation and reducing manual effort
• Drive operational excellence across monitoring, incident management, problem resolution, cost optimisation and reliability
• Take accountability for the health of production and non‑production environments
• Investigate and resolve service issues, implementing fixes and improvements through code
• Contribute to Agile ceremonies and support continuous learning within the team
• Provide technical expertise to help assess and manage risk
• Communicate incident updates clearly and regularly with customers and stakeholders
• Apply SRE principles, including chaos engineering where appropriate, to improve resilience

Public Cloud Azure SRE Engineer

Manager

• You'll lead a team that deliver activities across the following capabilities: Building and developing the BCB & CIB Incident Management team capability.
• Responding to Gold incidents, deputy chair for Silver incidents and chairing BCB & CIB Bronze and sub Bronze incidents.
• Continually improving the Incident Framework ensuring alignment to new products & applications.
• Creation of playbooks to ensure controlled and coordinated responses as well as maintaining service continuity during disruption.
• Performing post-incident and problem management (Root Cause) activities.
• Providing support to and delivering against wider BCB & CIB business objectives.
• Representing BCB & CIB at key governance and industry meetings.
• Ensure our incident response plans are robust and operational resilience is embedded within the Group’s incident response.
• Owning our incident communications, including keeping senior stakeholders and the regulators up to date on incidents.
• Supporting key clients with out of hours incident management support.

Senior Manager – BCB & CIB Incident Management

• Independently understands the end-to-end journey
• Integrates insights and knowledge from disparate data, processes and systems which are relevant to the customer journey
• Works with limited supervision and lead on Customer Journey and process maps (e.g Visio)
• Continually evaluates the effectiveness of the journey from a customer and business perspective
• Coordinates cross functional alignment on journeys

Customer Journey Manager – Private Cloud

• Apply hands‑on engineering to maintain Infrastructure‑as‑Code and CI/CD‑based services
• Deliver enhancements that improve reliability, scalability and customer experience
• Reduce toil and improve efficiency through automation and new tooling adoption
• Drive operational perfection across monitoring, incident management, problem resolution, cost optimisation and reliability
• Be responsible for the health of production and non‑production environments and lead incident response activities
• Investigate and fix service‑related issues using code‑first engineering approaches
• Contribute to Agile ceremonies and support continuous team improvement
• Provide clear and regular communication of incident status to stakeholders
• Apply SRE practices and introduce chaos engineering where appropriate to strengthen resilience

Public Cloud, Google SRE Engineer

Risk

• Managing relationships with risk and control owners and act as their specialist Risk business partner
• Advocating for customers through concise, commercially sensitive advice to business areas on policy interpretation and regulations
• Oversighting and supporting the delivery of new products and initiatives to meet the needs of risk and control owners
• Ensuring Group projects and initiatives succeed through supportive, business focused challenge
• Supporting risk and control owners to address control deficiencies, identify and implement remedial actions following operational risk events
• Supporting control owners and specialists to implement control measures that are designed to achieve the control objectives.

Senior Manager, PSR, BCOBS, Retail Risk Specialists, CCOR

Infrastructure Engineer

• Acting as a contact point for business engagement for this bank critical infrastructure
• Planning the implementation of complexed changes
• Delivering changes of all sizes for our customers
• Delivery of infrastructure and service improvement plans, including gateway upgrades and new builds
• Prioritisation, handling expectations and the ability to guide and influence business decisions

Firewall Infrastructure Specialist

Designer

• Shape the story of transformation within BMX, turning complex journeys into compelling, visual narratives that engage and inspire
• Champion creativity inside and outside the Group, showcasing brilliant work and collaboration across teams
• Design and animate high-quality assets for channels including SharePoint, internal social platforms, email and social media
• Own projects end-to-end, from concept to delivery, ensuring every detail aligns with our brand identity
• Influence and inspire, presenting ideas confidently to senior stakeholders and challenging constructively to achieve the best outcomes
• Collaborate with copywriters, blending words and visuals into seamless storytelling

Senior Designer – 6-Month Secondment

• Lead value management initiatives across construction and workplace programmes.
• Align project results with Group strategic objectives including Zero Carbon 2030, inclusivity, and customer experience.
• Drive transparency in supply chain costs and reporting.
• Benchmark supplier performance and promote competitive procurement to ensure best value.
• Introduce industry guidelines and innovative ways to project delivery.
• Use data and insights to improve programme speed, resilience, and quality.
• Maintain governance frameworks including Schedule of Rates (SOR), cost reporting, and change control processes.
• Coordinate the JCT contract, valuing works and cost submissions, issuing monthly valuations and payment notices, and ensuring contractual compliance.
• Support quarterly reviews and updates to senior collaborators on value and benefits delivered.
• Collaborate with internal teams, suppliers, and external partners to ensure alignment and delivery.
• Facilitate workshops and meetings to review progress, resolve issues, and plan next steps.
• Manage a constant stream of new projects related to the relevant project or workstream.
• Provide solutions and advice on all construction-related matters at pace, including generating cost estimates for future projects.
• Lead the delivery of projects on time and within budget, working with outsource partners.
• Manage Value Management cost assessments to achieve budget savings.
• Consider whole life costs when assessing investment potential and contribute to achieving sustainability pledges.
• Support Supplier Commercial Managers' review and approval processes in accordance with Tier Frameworks.
• Assist procurement teams when tendering packages or services.
• Support collaboration between collaborators and suppliers.
• Report regularly against agreed benchmarks via preparation and delivery of reports.
• Attend site meetings and undertake site inspection visits as necessary, making recommendations.

Construction Quality & Cost Assurance Assistant Manager

Financial Crime

• Lead the end-to-end oversight of the group's Transaction Monitoring and PEP capability;
• Require in-depth knowledge of technology systems deployed within the group;
• Check and challenge the embedding of the Group’s Risk Open Pages (ROP) approach to continuous risk management;
• Provide an independent opinion on the businesses' management of transaction monitoring and PEP risk;
• Engage with business risk teams, challenging both internally and externally;
• Contribute to Economic Crime Preventions intelligence and data led approach;
• Lead focused reviews, including to support individual and team development plans;
• Support completion of ad-hoc projects, including in response to regulatory requests;
• Take ownership for implementing formal development frameworks for direct reports;

Senior Economic Crime Oversight Leader – Financial Crime Transaction Monitoring, Politically Exposed Person Screening

Customer Support

• You'll begin your journey in one of our branches, providing face-to-face support to our customers.
• You'll learn, grow and develop within an inclusive organisation with genuine values focussed on putting people first making a difference to Customers, businesses and communities.
• Over time, there will be opportunities to transition into a range of roles such as, helping customers over the phone from home, continuing to deliver outstanding service remotely. (we also connect via social media, web-chat and remote advice video calls)
• We operate a skill progression framework where you can increase your pay by developing new skills and taking on new activities, giving you the opportunity to earn £24,600 for our highest skill level.

• You’ll begin your journey in one of our branches, providing face-to-face support to our customers
• You’ll learn, grow and develop within an inclusive organisation with genuine values focussed on putting people first making a difference to Customers, businesses and communities
• Over time, there will be opportunities to transition into a range of roles such as, helping customers over the phone from home, continuing to deliver outstanding service remotely
• We ask all new colleagues to spend a minimum of 12 months in a customer service role, mastering new skills, dealing with more complex customer needs, and earning valuable accreditations through our Skill Progression Framework
• This helps you develop a deep understanding of our customers, our services, and the values that drive us
• Once you’ve built that foundation, we’ll support you in exploring a wide range of career opportunities across the Group in more specialist areas including Digital, Operations, Fraud, and Financial Planning, as well as opportunities to move into leadership roles

• You’ll begin your journey in one of our branches, providing face-to-face support to our customers
• You’ll learn, grow and develop within an inclusive organisation with genuine values focussed on putting people first making a difference to Customers, businesses and communities
• Over time, there will be opportunities to transition into a range of roles such as, helping customers over the phone from home, continuing to deliver outstanding service remotely
• We operate a skill progression framework where you can increase your pay by developing new skills and taking on new activities, giving you the opportunity to earn £24,600 for our highest skill level
• We’ll support you in exploring a wide range of career opportunities across the Group in more specialist areas including Digital, Operations, Fraud, and Financial Planning, as well as opportunities to move into leadership roles

• Integrating insights and knowledge from disparate data, processes and systems which are relevant to the customer journey
• Leading on Customer Journey and process maps (e.g Figma)
• Continually evaluating the effectiveness of the journey from a customer, colleague and business perspective
• Displaying a continuous improvement mindset to the journey
• Coordinating cross functional alignment on journeys
• Understanding cross-functional context and build alignment as needed

Customer Journey Manager

• Monitor metrics for ‘Risk Appetite’ and ‘Management Measures’ for Data in IP&I
• Deliver Risk Oversight and Continuous Monitoring of IP&I Data & Digital environments to understand compliance with risk Principles and Policies
• Using the Group Risk Management Framework and Risk Policies, identify and evaluate Data & Digital Risk, assist in applying the Data Policy and related controls within the 1LOD to manage risks within Risk Appetite
• Providing ‘expert advice’, support learning and increase awareness for Data Risk
• Collaborate with other Risk Specialists, as part of matrix teams, to enable early understanding of Data Risk inherent in business activities
• Understand the Legal and Regulatory implications when collecting, crafting and using data to deliver services to customers and enabling business operational processes
• Input to Data Breach Response and ‘Material Event’ processes
• Coordinate consistent recording of Risk via Risk Open Pages; ensure that Risk Management information is consistent and maintained
• Input to MI and Analysis of risk concentrations, emerging trends, risk and loss events near misses and opportunity costs

Azure Cloud Engineer

Public Cloud Azure SRE Engineer

Senior Manager – BCB & CIB Incident Management

Customer Journey Manager – Private Cloud

Public Cloud, Google SRE Engineer

Senior Manager, PSR, BCOBS, Retail Risk Specialists, CCOR

Firewall Infrastructure Specialist

Senior Designer – 6-Month Secondment

Construction Quality & Cost Assurance Assistant Manager

Senior Economic Crime Oversight Leader – Financial Crime Transaction Monitoring, Politically Exposed Person Screening

Customer Support

Customer Support

Customer Support

Customer Journey Manager

Data & Digital Risk Manager