Property Territory Manager – Area Host

Lloyds Banking Group

Property Territory Manager focusing on lettings, inspections, and customer service within Lloyds Living's property management area. Building relationships with customers and ensuring operational efficiency across the Bradford to Blackpool region.

Posted 6/13/2026full-timeBradford • 🇬🇧 United KingdomMid-LevelSenior💰 £30,201 - £31,790 per yearWebsite

About the role

Key responsibilities & impact

Build and manage customer relationships and support the lettings, inspection and management of developments across your region.
Act as the key point of contact for customers from viewing through to move-in, inspection through to move out, ensuring exceptional customer service and operational efficiency.
Create amazing experiences across viewings, move in days, mid term inspections and move outs.
Gain the respect and support of residents through outstanding service and professionalism.
Report and resolve issues in a timely and professional manner.
Host viewings and open house events with potential customers.
Explain and/ or guide customers through the application processes and answer any questions.
Conduct in person Right to Rent check where needed.
Draft inventories for future move ins and host the home move appointments with our customers.
Undertake midterm property and development inspections with customers and report on the condition and any maintenance required to property management.
Conduct void inspections including property hand overs, water flushing and insurance checks.
Attend move out appointments with vacating customers and draft the check out inventories.
Act as eyes on the ground for the centralised property management team to check completion of works or dip testing quality of workmanship.
Ensure buildings meet all health & safety requirements and fire risk assessments.
Proactively maintain a secure, safe, and successful estate.
Build strong relationships with management companies, developers, agents, and internal teams.
Assist in delivering all key performance targets relating to asset and tenancy management.

Requirements

What you’ll need

Experience of residential property inspections, lettings or property management.
Passionate about delivering the highest level of customer service.
Excellent written and verbal communication skills with ability to engage at all levels.
Possess a UK driving licence and ability to travel within region.
Proactive self-starter and disciplined lone worker with strong organisational skills.
Ability to remain calm and controlled under pressure.
Understands and acts upon customer needs to maintain company reputation.

Benefits

Comp & perks

A generous pension contribution of up to 15%
An annual performance-related bonus
Share schemes including free shares
Benefits you can adapt to your lifestyle, such as discounted shopping
24 days’ holiday, with bank holidays on top
A range of wellbeing initiatives and generous parental leave policies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

residential property inspectionslettingsproperty managementRight to Rent checkinventory draftingproperty inspectionsmaintenance reportingvoid inspectionshealth & safety compliancefire risk assessments

Soft Skills

customer servicecommunication skillsorganizational skillsproactive self-starterability to work under pressurerelationship buildingprofessionalismproblem-solvingattention to detaildiscipline

Certifications

UK driving licence