Live Nation Entertainment

Events

• Provide technical support to end users of C3PO and AMP utilizing the ZenDesk service platform and standard communication channels (email, Slack, etc.)
• Maintain and enhance the C3PO and AMP knowledge bases
• Produce new content for inclusion into the applicable event system’s knowledge base
• Schedule and lead training sessions for C3PO and AMP users
• Serve as Application Administrator for C3PO and AMP
• Contribute to product development roadmaps for all event systems
• Perform additional duties and projects as assigned

Event Systems Associate Manager

• Maintain the programming for a roster of events, from initial engagement through the end of the event
• Support internal departments with general questions, support and troubleshooting related to event programming
• Gather event details via email, project management tools, and through meeting attendance with internal and external stakeholders to ensure proper understanding of details for configuration of events
• Set proper timeline expectations based upon event build complexity and client requirements
• Perform Event QA process to ensure programming accuracy and adherence to company compliance standards
• Support internal FGT development teams by providing User Acceptance Testing setup and execution
• Meet and exceed defined timelines around event programming
• Develop and maintain excellent working relationships with all internal and external teams
• Execute and complete other duties as assigned.

Event Programmer – Contract

Data Engineer

• Design and evolve Databricks Lakehouse architecture focusing on scalability, cost efficiency, and reliability
• Define and implement a tiered data ecosystem with maturity layers
• Outline the vision, requirements, and lead development of the Data Lakehouse
• Continuously evaluate and introduce new patterns, tools, or practices to improve the data platform
• Develop conceptual, logical, and physical data models for integrated, reusable data
• Establish and enforce standards for metadata, lineage, and data quality
• Collaborate with engineers, analysts, and business teams for solution design
• Mentor and provide architectural guidance to engineering staff

Data Architect

Business Intelligence Analyst

• Support the Manager, People Analytics in implementing Ticketmaster HR’s people data strategy
• Build, maintain, and enhance Workday reports (advanced, matrix, composite) to support HR and business reporting needs
• Extract, compile, and validate HR data from multiple systems including Workday, Culture Amp, and other people platforms
• Produce regular people metrics reports and dashboards covering turnover, retention, recruitment, DEI, talent mobility, reward, and other workforce indicators
• Develop and update analytics dashboards (e.g., in Workday) for HR and business leaders
• Assist in establishing and tracking key people KPIs through automated reporting
• Support the creation and delivery of organizational health scorecards and insights packs for senior HR and business leaders
• Analyze data to identify trends, patterns, risks, and opportunities, providing clear explanations and insights
• Respond to ad ‑ hoc reporting and data requests across multiple HR and business areas
• Provide Workday reporting expertise to help drive adoption of self ‑ service reporting
• Ensure high standards of data accuracy through data quality checks and validation processes
• Help automate recurring reporting processes, including blending datasets for biannual promotion cycles
• Maintain confidentiality and adhere to best practices for safeguarding sensitive workforce data
• Contribute to continuous improvement of people analytics tools, methodologies, and processes
• Support additional projects and duties as needed

People Analytics, Workday Reporting Analyst

Analyst

• Build and maintain strong relationships with internal and external stakeholders related to Digital Media and Content.
• Assist with the evaluation, deployment, and support of Digital Media systems.
• Troubleshoot hardware and application issues related to Digital Media, Content Management and CCTV.
• Provide technical guidance on systems integrated with Digital Media and CCTV platforms.
• Ensure system uptime and performance, delivering appropriate content to each screen per business expectations.
• Develop technical processes to maintain consistent connectivity for screens, Digital Media Players (DMPs) and CCTV cameras.
• Gain in-depth understanding of venue environments and operations through strategic site visits.
• Translate broad business needs into actionable work streams.
• Organize meetings to collect application/project requirements, provide updates, and manage follow-up responsibilities.
• Track key performance indicators (KPIs) to assess the health and stability of the Digital Media and CCTV environments.
• Monitor project progress and provide scheduled updates on milestones, deliverables, and overall status.

Digital Media Analyst

Attorney

• Monitor and research compliance related laws, regulations, and legislative updates pertaining to Live Nation Entertainment
• Proactively identify and discuss emerging compliance issues with the Compliance team
• Assist with drafting appropriate policies and program documentation as needed within various compliance program
• Assist with routine compliance review to ensure that regulatory and legal compliance procedures are followed and remediated as appropriate
• Assist the Compliance team with executing action items related to existing programs

Regulatory & Legal Compliance Intern

Cloud Engineer

• Troubleshooting of database and infrastructure issues on services you provide
• Manage capacity and availability to ensure resilience and cost effectiveness
• Provide input into the design, development and implementation of automation and tooling for data engineering teams to achieve their goals.
• Work closely with peers in data engineering teams to implement solutions that are scalable, secure, and easily maintained.
• Disaster Recovery planning, testing and execution in combination with engineering teams
• Design, implement and run resilient highly available solutions
• Implement monitoring, health check scripts, functional and load testing
• Use modern ‘infrastructure as code’ and orchestration tools to reduce manual operations where practically possible
• Plan, organize and communicate project status
• Share knowledge and skills with other team members

Senior Cloud Engineer

Operations

• Shadow day shift Operations engineers
• Respond to pipeline failures, infrastructure incidents, and alerts across data platform
• Learn how to monitor systems, respond to alerts, troubleshoot issues, and communicate with teams during incidents

Data Operations Intern

Director

• Lead strategic research programs and design frameworks that support organizational priorities
• Oversee multi-method studies and guide the delivery of strategic insights across teams
• Develop and apply new research methodologies and measurement approaches to uncover actionable insights and trends
• Oversee dashboard improvements and guide the team in building scalable, user-friendly tools for business needs
• Manage team members and provide leadership across training, execution, and innovation
• Present insights in high-profile client conversations, sales meetings, and strategic planning sessions
• Support integration of research into partner-facing materials and business development
• Lead research support for major pitches, renewals, and cross-functional initiatives
• Help shape and champion the long-term research agenda and organizational insight priorities

Director, Fan and Partner Research – Contract

Customer Support

• Develop and maintain excellent client relationships, while meeting and exceeding client service level agreements.
• Coordinating upgrades and hardware replacements on/off site.
• Advise and educate clients within procedural guidelines to ensure a solution is provided for any technical or service questions/concerns.
• Maintain customer contacts to enable accurate tracking and reporting.
• Provide onsite event support and afterhours office support, as necessary.
• Keep up-to-date working knowledge of Universe, TicketWeb & TM1.
• Remain current with new software/product releases for Universe, TicketWeb, TM1 and for all other technology products.
• Create/modify reports, including Universe, TicketWeb, DOMO and other advanced reporting, as needed.
• Assist with client onboarding and ongoing maintenance.
• Act as an expert in all facets of our ticketing products.
• Identify and assist in resolving event related errors.
• Communicate Universe, Ticketweb and TM1 product updates, new features and functionality to clients.
• Provide support and best practices to the client for all Universe and Clubs products.
• Assist with new event builds, as needed.
• Use troubleshooting techniques and tools to identify the root cause of issues.
• Providing coordination services of networking issues between client and in-house teams.

Senior Client Support Specialist

Financial Planning and Analysis

• Partner with business leaders to budget and reforecast revenue and OpEx, ensuring timely updates to leadership
• Key partner to business leaders in day-to-day management of their P&Ls
• Prepare and deliver monthly reporting packages
• Support global business lines by working cross-functionally across teams and regions
• Help business leaders across Product and Client-facing teams understand business performance, opportunities, levers, and trade-offs
• Leverage systems to improve, scale, and automate reports
• Build new processes and champion data enhancements when necessary

Manager, FP&A

• Assisting finance department with daily duties
• Assist during month end with needed entries and research
• Assist payroll department as needed
• Assignment of finance projects

Finance Intern

• Prepare and post manual journal entries for various related settlement adjustments or fixed cash payments (volume incentives, signing bonus, sponsorship and advertising allowances)
• Perform a variety of financial analysis, including investigating royalty variances, summarizing data and distributing findings to relevant teams
• Assist with the month-end close process, including posting accruals for contracts with prior period adjustments, unsigned contracts, or any other accruals needed to capture future adjustments
• Process manual client settlements and ensure alignment with contract terms and payment schedules for TM managed box offices
• Maintain and update advanced rebate recoupable schedules and timely reporting, with weekly distribution to Finance Directors
• Provide analysis and reporting requests using BI Tools
• Contribute to ongoing finance and settlement activities
• Maintain chargeback reports and process client deductions
• Provide ad hoc support and reporting as required by Finance leadership

Finance Administrator III

Marketing

• Perform a range of administrative and marketing support duties for the Regional Marketing Management Team
• Coordinate the delivery of promotional tickets with applicable marketing partners throughout the region
• Compile advertising settlement recap reports for locally booked events
• Code and process incoming advertising invoices
• Research audience and artist demographic info to help shape marketing plans
• Research media performance statistics to inform marketing strategy
• Work with internal teams to create impactful marketing campaigns on various digital platforms
• Assist with any grassroots marketing campaigns (ordering flyers/posters, shipping materials)
• Assist the local sponsorship team with annual local sponsorship marketing recaps
• Assist the local PR team in compiling local show information for press releases
• Ensure all necessary show marketing information is input into Live Nation's proprietary marketing tools
• Day of show event coverage as necessary
• Ability to work extended hours, including weekends and evenings, is required (as dictated by show dates, deadlines, etc.)
• Write social and newsletter copy for various events and venues.
• Assist in additional duties as needed

Event Systems Associate Manager

Event Systems Associate Manager

Event Programmer – Contract

Data Architect

People Analytics, Workday Reporting Analyst

Digital Media Analyst

Regulatory & Legal Compliance Intern

Senior Cloud Engineer

Data Operations Intern

Director, Fan and Partner Research – Contract

Senior Client Support Specialist

Manager, FP&A

Finance Intern

Finance Administrator III

Regional Marketing Coordinator