Lithia & Driveway

Advisor

• Own every customer interaction from write-up to drive-off—no handholding, no shortcuts.
• Translate customer needs into crystal-clear ROs technicians can attack with precision.
• Command conversations around services, pricing, and timelines with confidence.
• Build lifelong loyalty by delivering transparency, trust, and results.
• Push performance metrics hard and raise the standard for the entire team.

Service Advisor

Inventory Specialist

• Acquire and maintain a comprehensive knowledge of shared services processes and procedures
• Processing daily upload files to business partners regarding vehicle flooring payoffs
• Processing daily upload files for lien payoffs
• Update daily volume for Home Office departments
• Provide information to management by assembling and summarizing data; preparing reports; making presentations of findings
• Provide quality audits for admins to proactively resolve errors
• Reconcile funding and monthly reserve notices from banking partners
• Assist with monthly bank account reconciliations and reviews
• Assist with monthly performance dashboard reporting
• Other duties and complete special projects, as assigned.

Vehicle Inventory Reporting Specialist

IT Support

• Review and process credit applications with speed and accuracy
• Maintain organized, up-to-date credit files and documentation
• Monitor credit limits and balances, compiling reports as needed
• Support audits of credit lines to ensure compliance with company policies
• Partner with collections and internal teams to provide account insights
• Respond professionally to customer inquiries regarding credit and limits
• Assist leadership with credit risk management and administrative support

AR Credit Administrator

Associate

• Travel 75% of the time within Oregon, Washington, and Alaska
• Develop, grow, and maintain client relationships with dealer partners through on-site visits and regular communication.
• Plan and organize sales visits to assigned dealer partners on established timelines.
• Communicate with dealers on current offerings and programs.
• Train dealers on proper documentation for funding.
• Works closely with dealers to promote the sales and implementation of financial products.
• Participates in ongoing relationship performance reviews with all clients.
• Analyze active loan file performance and recommend solutions to enhance results.
• Maintain established benchmarks for originations and loan performance.
• Demonstrate compliance with all regulations that apply to your position and keep up to date on regulation changes.
• Other duties as assigned

Dealer Relations Associate I

Sales

• Explore Sales Opportunities with Honda & Nissan of Ames
• Provide professional customer service
• Collaborate with team members to drive sales

Automotive Sales

Marketing Operations

• Assist with marketing strategies and initiatives for Lithia auto dealerships.
• Support Regional RMO Teams in driving quality traffic, enhancing customer loyalty, and achieving operational excellence.
• Serve as the primary support liaison between Regional RMO Teams and key partners.
• Manage operational tasks for driving change with measurable impact.
• Drive store performance in customer loyalty, satisfaction, sales, after sales growth, and profitability through tailored marketing strategies.

Retail Marketing Operations Associate

Accountant

• General ledger
• Posting of New & Used Car Deals
• Schedule reviews and maintenance
• Account Coding & Processing vendor invoice
• Accounting for manufacturer monies
• RDR & Rebate Reconciliations
• Other duties as assigned

Dealership Accountant I

Financial Planning and Analysis

• Lead SOX Strategy & Execution
• Plan the annual SOX certification process, including risk assessment and scoping
• Oversee SOX testing (including IT dependencies) and ensure high-quality, defensible workpapers
• Evaluate control deficiencies, perform root cause analysis, and assess financial reporting impact
• Track remediation, validate completion, and recommend process improvements
• Support SOX integration for newly acquired stores
• Advise business partners on control design, documentation, and financial reporting risks
• Identify opportunities to improve controls through data analytics, automation, and emerging technologies
• Monitor fraud and ethics trends using proactive risk indicators
• Manage intake, triage, and investigation of ethics concerns
• Deliver clear, executive-ready investigation summaries and track remediation
• Lead, coach, and develop a team of SOX and controls professionals

Manager, Financial Controls – Ethics

Controller

• Maintain dealership financial records, ensure accurate month-end closings, and review general ledger schedules.
• Monitor operational income statements, conduct fraud prevention reviews, and ensure adherence to internal controls and LAD financial policies.
• Oversee accounts receivable collections, daily bank postings, and bank reconciliations.
• Review or prepare payroll and accounts payable for accuracy and timeliness.
• Conduct physical vehicle inventories, reconcile parts inventory, and support fixed asset reporting.
• Resolve issues related to inbound and outbound vehicle documentation.
• Partner with dealership leadership (especially the GM), manage a team of 2–10 staff, and support hiring, training, and performance management.
• Ensure compliance with manufacturer programs, warranty claims, and reporting requirements.
• Participate in budgeting (up to $8MM), support stores with up to $200MM in revenue, and contribute to M&A activities.

Dealership Controller – Business Manager

SEO Marketing

• Develop and optimize websites for both mobile and desktop.
• Identify common search trends using industry tools and create content to boost organic visibility.
• Research, write, and edit SEO-focused content, including meta titles, descriptions, headlines, and image tags.
• Monitor competitor activities and search trends to gain insights and propose innovative strategies.
• Partner with Paid Media/SEM teams, Marketing Managers, and vendor partners to align strategies and build custom content.
• Conduct regular audits to identify content/keyword gaps and maintain website accuracy.
• Stay updated on Lithia events, OEM product releases, and vehicle refreshes to propose relevant content.
• Lead and mentor Online Content Specialists, develop growth plans, and foster collaboration.
• Own strategic campaigns, initiate seasonal content, and develop efficient processes to ensure effective communication.

SEO Content Specialist

Recruitment

• Partner with hiring managers to define selection criteria for open positions and select the best candidates for hire
• Collaborate with hiring managers across various departments to ensure a seamless and effective recruitment process
• Coach hiring managers on effective interviewing, candidate feedback, and selection processes
• Source talent through active and passive methods, including events, databases, referrals, and direct outreach
• Screen all candidates for culture-fit, quality, and long-term potential
• Ensure a positive candidate experience through clear and timely communication from sourcing through onboarding
• Recruit and align high potential candidates to early career pipeline programs including internships, rotational programs, and technician apprenticeships
• Build and maintain partnerships with schools and other market partners

Recruiting Partner

Accounts Receivable

• Process payments and refunds accurately and on time
• Reconcile AR schedules in accordance with company policy
• Provide support to store locations and internal stakeholders as needed
• Manage internal stakeholder meetings and follow-ups to ensure alignment and timely resolution
• Review and input credit application details into internal systems
• Investigate and resolve account discrepancies and billing issues
• Respond to service and parts customer inquiries within defined service level agreements (SLAs)
• Conduct outbound calls to customers and partners to resolve balances, clarify accounts, and drive timely payment activity
• Maintain consistent communication to ensure deadlines and SLAs are met
• Other administrative and support projects as assigned

Accounts Receivable Administrator

• Partner with hiring managers to define selection criteria for open positions and select the best candidates for hire
• Collaborate with hiring managers across various departments to ensure a seamless and effective recruitment process
• Coach hiring managers on effective interviewing, candidate feedback, and selection processes
• Provide hiring managers with detailed summaries on all screened candidates
• Source talent through active and passive methods, including events, databases, referrals, and direct outreach
• Screen all candidates for culture-fit, quality, and long-term potential
• Ensure a positive candidate experience through clear and timely communication from sourcing through onboarding
• When possible, prioritize hiring culturally aligned talent over experience and trainable skills
• Collaborate with Talent Acquisition Managers to proactively anticipate internal movement and plan for future openings
• Maintain long-term relationships with high potential hires ensuring role satisfaction
• Recruit and align high potential candidates to early career pipeline programs including internships, rotational programs, and technician apprenticeships
• Build and maintain talent pipelines for future hiring needs
• Collaborate with store leadership to convert early career talent into hires and identify opportunities to leverage pipeline programs
• Build and maintain partnerships with schools and other market partners
• Represent the organization at career fairs, recruitment events, and other community outreach initiatives

Accounts Payable

• Independently operate systems required to process invoices through workflow
• Administer assigned stores and queues
• Verify, enter, and correct invoice attributes within the workflow
• Reconcile vendor statements and maintain vendor relationships to ensure accurate invoice processing, timely expense allocation, and vendor payments
• Resolve payment allocation discrepancies and account disputes to maintain ongoing purchase ability
• Contact vendors regarding outstanding credit balances
• Create and post journal entries to support proper expense allocation, including consolidated bills, prepaids, accruals, and invoice discrepancies
• Process urgent and manual payment requests for management companies
• Review, research, and obtain approvals for month-end schedules and balances
• Proactively communicate errors, unusual items, solutions, process improvement opportunities, and workload concerns to leadership
• Assist with department projects and provide additional support as needed

Corporate AP Administrator

Communications

• Resolve customer inquiries related to payments, inventory, funding, banking, and general concerns
• Provide support across phone, email, and chat channels
• Escalate and document issues appropriately
• Partner with Shared Services teams to identify solutions and perform root cause analysis
• Navigate multiple systems efficiently in a fast-paced environment
• Assist with process improvements and knowledgebase updates
• Meet Quality Assurance and performance expectations
• Prioritize tasks effectively while maintaining accuracy
• Build strong relationships with dealerships, leadership, and cross-functional teams

Service Advisor

Vehicle Inventory Reporting Specialist

AR Credit Administrator

Dealer Relations Associate I

Automotive Sales

Retail Marketing Operations Associate

Dealership Accountant I

Manager, Financial Controls – Ethics

Dealership Controller – Business Manager

SEO Content Specialist

Recruiting Partner

Accounts Receivable Administrator

Recruiting Partner

Corporate AP Administrator

Communication Specialist