Accounts Receivable Administrator

Lithia & Driveway

Accounts Receivable Administrator at Lithia & Driveway ensuring accurate payment processing and resolving customer inquiries in a fast-paced environment.

Posted 6/13/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $17 - $24 per hourWebsite

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Process payments and refunds accurately and on time
Reconcile AR schedules in accordance with company policy
Provide support to store locations and internal stakeholders as needed
Manage internal stakeholder meetings and follow-ups to ensure alignment and timely resolution
Review and input credit application details into internal systems
Investigate and resolve account discrepancies and billing issues
Respond to service and parts customer inquiries within defined service level agreements (SLAs)
Conduct outbound calls to customers and partners to resolve balances, clarify accounts, and drive timely payment activity
Maintain consistent communication to ensure deadlines and SLAs are met
Other administrative and support projects as assigned

Requirements

What you’ll need

Detail-oriented with a proactive, deadline-driven mindset
Strong, direct written and verbal communication skills
Customer service experience in fast-paced or call center environments
Confidence making outbound calls (collections experience a plus)
Strong critical thinking and active listening abilities
Organized, self-motivated, and able to work independently
Proficiency in Microsoft Excel (including XLOOKUP)
Experience with ERP systems

Benefits

Comp & perks

Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

payment processingrefund processingAR reconciliationcredit application inputaccount discrepancy resolutionbilling issue resolutioncustomer inquiry responseoutbound callingcollections experienceMicrosoft Excel

Soft Skills

detail-orientedproactivedeadline-drivenwritten communicationverbal communicationcustomer servicecritical thinkingactive listeningorganizedself-motivated