Lendable

Manager

• Lead a dedicated team responsible for managing fraud and disputes related to credit card products.
• Investigate customer claims concerning unauthorized transactions, account takeover fraud, and scams.
• Resolve consumer dispute claims, investigating Section 75 claims, and processing Mastercard chargebacks.
• Provide expert guidance on complex cases and ensure regulatory compliance.
• Drive operational enhancements and efficiencies through broad business collaboration and process improvements.

Fraud and Disputes Manager – Cards

Operations

• Undertake customer queries via telephony, email, and live chat.
• Ensure customer contact is conducted to the highest standard.
• Ensure process and policy adherence.
• Interact directly with customers to ensure first-contact resolution.
• Identify opportunities for product and process improvement.
• Escalate risks which may impact good customer outcomes.
• Meeting defined individual and team performance targets.

Customer Operations Executive

Financial Planning and Analysis

• Build, maintain, and continuously refine sophisticated financial models to support budgeting, forecasting, and long-range planning across current and future products including scenario, sensitivity, and stress-testing analysis
• Design, build, and maintain analytical dashboards that surface key financial and operational metrics, enabling fast, confident decision-making across the business
• Serve as the primary finance partner to product, data, and engineering teams; owning alignment on metrics, data definitions, and reporting standards to ensure a single source of financial truth
• Champion the effective use of FP&A tooling (Abacum) and evaluate emerging technologies including ML/AI where they can meaningfully improve forecast accuracy or reporting efficiency
• Leverage LLMs and generative AI to enhance FP&A productivity, enabling automated reporting narratives, faster variance commentary, and intelligent summarisation for senior stakeholders, design a team of AI agents handling most of the heavy lifting
• Where needed use Python, SQL, and other analytical tools
• Take ownership of financial governance from data inputs and model integrity through to output quality and auditability
• Translate complex financial and operational data into clear, actionable insights for senior stakeholders, proactively surfacing trends, risks, and opportunities rather than waiting to be asked
• Identify and lead automation initiatives across the finance team.

Principal FP&A Analyst

• Manage the group’s forecasting and planning processes, including ownership of the annual planning cycle and regular updates to core financial models (P&L, Balance Sheet, Cash Flow).
• Design, build, and enhance FP&A processes, models, and reporting frameworks from first principles, supporting a planning and performance capability that scales with the business.
• Drive the adoption of our core FP&A reporting platform (Abacum), including design of data models, reporting structures, dimensionality and reporting cadence.
• Lead monthly P&L reporting, variance analysis, and KPI tracking for senior leadership and product MDs, preparation and delivery of board and executive reporting packs.
• Partner with product and commercial teams to support new product launches, providing financial analysis, business case modelling, and go/no-go decision support from initial concept through to launch and growth.
• Maintain a very strong working knowledge of the company’s financial models, with a detailed understanding of underlying business drivers, assumptions, and sensitivities.
• Leverage all tools available; LLMs, generative AI, and emerging FP&A technologies to drive step-change improvements in reporting speed, forecast accuracy, and productivity.
• Uphold high standards of data governance and financial modelling across the organisation, ensuring reliable and auditable decision support as data sources and automation scale.

Senior FP&A Manager

• Collaborating with senior management to develop and execute treasury strategies aligned with our business objectives.
• Overseeing the operational aspects of treasury, including cash management, foreign exchange, and hedging activities.
• Overseeing the day-to-day cash flow operations, including forecasting, monitoring, and reporting.
• Work with Capital Markets to establish optimum investment strategy for Treasury assets.
• Implementing robust risk management practices to safeguard our financial position.
• Building and maintaining strong relationships with internal and external stakeholders, including regulators, auditors, and investors.
• Leading and developing a lean high-performing treasury team, fostering a culture of collaboration, innovation, and continuous improvement.

Treasury Manager

Software Engineer

• join a small, cross-functional team with a startup mindset
•operate within one of Europe’s most successful and profitable fintechs
• deliver high-quality features and evolving a clean, scalable frontend codebase
• collaborate closely with backend engineers to agree API behaviours
• partner with product stakeholders to deliver well-defined, high-impact improvements
• write thoughtful, maintainable code and approach problems with pragmatism

Senior Mobile Engineer, React Native / React

Analyst

• Build a high-performing credit card portfolio with ambitious growth targets and a commitment to responsible lending.
• Optimize credit decisioning including who to lend to, limits to set, and rates to offer.
• Stay ahead of economic trends, adapting strategies accordingly.
• Develop and own models that forecast returns and drive investor reporting.
• Define and refine credit strategies that align with evolving portfolio goals.
• Discover data-driven insights using Python and SQL to address key business questions.
• Collaborate cross-functionally with product, engineering, data, and operations teams to implement and improve strategies.
• Continuously monitor the effectiveness of credit strategies and identify areas for improvement.

Senior Credit Risk Analyst

Growth Marketing

• Own the analysis and week-to-week optimization of key acquisition channels for US loans. You will be responsible for identifying areas of strong performance and headroom for improvement, designing a strategy based on your findings, and implementing required changes.
• Design, implement, and analyse price testing strategies to uncover volume and credit quality insights, and iteratively improve the competitive position of the US Loans product.
• Drive volume allocation decisions by analysing growth potential, credit quality, and ability to win across key acquisition channels. You will be responsible for ensuring we accurately forecast origination volume, and make the highest-value changes to ensure we hit our targets whilst maximising business performance.
• Uncover high-value growth opportunities by forming and prioritizing commercial hypotheses, and leveraging diverse internal and external datasets to validate them.
• Be hands-on with data. You will drive your own analysis, uncover insights, and generate recommendations using SQL and analytics tooling…not just review dashboards.

Growth Analyst

Product Manager

• Drive efficiency automation across Operations
• Support Head of Product with defining and delivering the roadmap to automate >80% of customer interactions across chat, email, and voice
• Design scalable AI-powered servicing journeys that improve resolution rates, QA scores, and customer outcomes
• Lead the evolution from proof-of-concept AI tools to robust, production-grade systems
• Identify and solve bottlenecks across Complaints, Fraud & Financial Crime, QA, and servicing workflows
• Improve agent tooling, data visibility, and workflow design to maximise productivity and quality
• Lead Cross-Functional Transformation
• Manage large, high-impact projects across Product, Engineering, Data, Risk, Compliance and Operations
• Align stakeholders on strategy, trade-offs and delivery plans
• Balance automation gains with regulatory robustness and customer service quality
• Build Responsible, High-Quality AI Systems
• Analyse customer journeys, call flows and behavioural data to identify high-impact automation and deflection opportunities
• Monitor AI performance and implement robust feedback loops to improve reliability and safety
• Evaluate unintended consequences of automation and proactively mitigate customer and regulatory risk
• Ensure all AI deployment adheres to regulatory requirements and best practices
• Upskill operational teams in how AI systems work and how to use them effectively
• Embed a culture of experimentation, data-driven iteration, and continuous optimisation

• Join a cross-functional team building new product experiences in our established Zable App.
• Focus on improving performance, reducing tech debt, and improving scalability.
• Collaborate with your product team and contribute to wider engineering and business initiatives.

Senior React Native Engineer

Full-stack Engineer

• Build AI integrations and data sources
• Create connectors and integrations that make company data available to AI systems (Google Workspace, Slack, Jira, GitHub, Snowflake, Confluence and more)
• Build and maintain knowledge base pipelines, MCP integrations and API connections that power AI tooling across the business
• Work with security and data governance requirements to ensure integrations are safe and appropriate
• Support internal teams to create their own AI-powered data sources, automated workflows and internal tools using rapid app builder tools
• Build templates, guardrails and building blocks that make it easy for non-engineers to experiment safely
• Contribute to our internal automation platform using tools like AWS Bedrock, n8n and custom-built solutions
• Work closely with the PM and engineering lead to identify the highest-leverage opportunities
• Ship quickly, measure outcomes (time saved, errors reduced, adoption) and iterate based on what you learn
• Stay curious about emerging tools and techniques — and apply them where they'll genuinely move the needle