Fraud Investigator

Lendable

Fraud Investigator at Lendable conducting fraud checks and investigations for applicants and customers in London/Kent. Working in a hybrid model with specific in-office requirements.

Posted 7/7/2026full-timeLondon • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

You’ll conduct important fraud checks into new applicants and existing customers, as well as more detailed investigations.
You’ll work in the office 3 days per week. Depending on your preference, you can opt to work at either our London office or our Kent office.
You'll work 40 hours per week. This means you'll work Monday to Friday, from 9am to 6pm, with a one hour lunch break.
You'll also work one full weekend (Saturday and Sunday), once every 4 weeks, and have two weekdays off in lieu.
You’ll conduct fraud investigations around scams and application fraud.
You’ll utilise fraud systems and intelligence sources to make case decisions.
You’ll report fraud to organisations such as Cifas.
You’ll support new application checks and existing customer monitoring to proactively prevent fraud.

Requirements

What you’ll need

Excellent written and verbal English communication.
Great organisation skills, comfortable with working in a fast-paced environment.
Ability to work independently and take ownership of cases.
Keen to self-develop and stay informed about current industry fraud trends.
Have an analytical mindset with a good attention to detail.
Previous fraud experience is advantageous, particularly around Unsecured Loans or Credit Cards.

Benefits

Comp & perks

Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites
Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls
Health coverage: support for your physical and mental wellbeing, including private health cover
Retirement & savings: long-term financial wellbeing through retirement savings plans
Employee referral programme: earn a competitive bonus when you refer successful new team members
Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations
Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Fraud ChecksCase Decision MakingApplication Fraud InvestigationScam InvestigationCustomer Monitoring

Soft Skills

Organisational SkillsIndependenceSelf-Development