LatamCent

Procurement

• Help customers buy and renew software
• Work with customer stakeholders to understand purchase objectives
• Audit customers software stack for optimizations

Procurement Expert

Account Executive

• Own the full sales cycle from outbound prospecting to close across mid-market accounts ($5M to $50M USD revenue)
• Build and manage a pipeline targeting industries such as Solar, Real Estate, Finance, and Education
• Close deals with ACVs between $400,000 and $500,000 MXN
• Execute “rip and replace” sales motions, replacing legacy CRM workflows with a centralized omnichannel platform
• Develop outbound strategies including cold email sequences, messaging, and qualification frameworks
• Define and document the sales playbook for future SDRs and Account Executives
• Partner with founders and engineering to deliver structured product feedback based on market needs
• Position technical concepts such as private AI infrastructure vs public API solutions to senior stakeholders

Founding Account Executive

Social Media Manager

• Develop and execute a consistent social media strategy across LinkedIn, Instagram, Twitter/X, and TikTok
• Create, schedule, and publish engaging content (copy, graphics, short-form video) aligned with LatamCent’s brand voice
• Monitor and engage with followers, comments, and DMs to build community
• Track and report on key metrics (reach, engagement, follower growth, leads) on a weekly/monthly basis
• Stay current on platform trends, algorithm changes, and B2B content best practices
• Collaborate with internal teams to repurpose case studies, testimonials, and hiring insights into social content
• Run and optimize paid social campaigns when needed

Ecommerce

• Be a media planner, establishing a channel mix to support clients’ goals.
• Be an analyst, digging through data to pull out meaningful insights.
• Be a leader, facilitating thoughtful conversations and critical thought across teams.
• Be a consultant providing knowledgeable counsel to our clients.
• Work collaboratively with channel specialists to drive day-to-day media strategy, outline test parameters, dissect results.
• Understand how media strategy impacts the client’s business and integrate this knowledge into collaborative sessions.
• Be the primary (autonomous) Growth Strategist responsible for managing all day-to-day responsibilities of Strategy on a mix of key, assigned clients.
• Creation and maintenance of quarterly roadmap and effectively make budget and media mix recommendations based on business performance relative to identified KPIs.
• Ongoing reporting on performance of media and offering recommendations to support clients’ goals.
• Confidently leverage post-purchase survey data to drive top-of-funnel recommendations.
• Establish key business KPIs and translate them into relevant in-platform targets.
• Drive ongoing, proactive collaboration with specialists to problem-solve, drive stronger performance.
• Lead client calls and serve as the primary points of contact for ongoing client needs.
• Support senior team members in best practice refinement and development.

Senior Ecommerce Growth Strategist

Engineering Manager

• Own engineering delivery outcomes for customer implementations and integrations
• Partner with Brazil-based engineering team (Caxias do Sul)
• Act as the primary bridge between engineering, customer success (Go-To-Market), and leadership
• Navigate and resolve cross-team friction related to timelines, scope, and expectations
• Build trust with engineers by deeply understanding their technical challenges and constraints
• Coach and support existing team leads, especially a high-potential emerging manager
• Improve responsiveness, communication, and ownership across distributed teams

• Own the full enterprise sales cycle, from prospecting to closing
• Build relationships with key decision-makers and influencers within enterprise ecommerce organizations
• Map customer organizational structures and identify economic buyers and internal champions
• Deliver product demonstrations and clearly communicate business and economic value
• Lead commercial negotiations including pricing, procurement, and contract terms
• Coordinate with engineering, product, and customer teams during the sales process
• Manage complex deals with 120+ day sales cycles and six-figure contract values
• Build consensus across technical, operational, and executive stakeholders
• Maintain accurate pipeline visibility and forecasting
• Provide ongoing market and customer insights to product teams

Account Director

Accountant

• Process accounts payable, accounts receivable, and general ledger entries in QuickBooks Online
• Perform bank, credit card, and standard GL account reconciliations monthly
• Investigate and resolve discrepancies with appropriate documentation
• Categorize and code transactions accurately across multiple client entities
• Process payroll entries and review payroll reports for accuracy in Gusto/ADP with supervision
• Execute assigned close tasks per the close calendar and checklists
• Prepare standard journal entries including basic accruals and adjustments
• Compile supporting schedules for financial statement preparation
• Respond to routine client inquiries within 4 business hours of client outreach
• Escalate complex or non-routine issues to Senior/Manager with full context and a recommended course of action
• Maintain professional, clear communication in English via email and Slack
• Participate in client calls as needed during U.S. business hours
• Follow established SOPs, checklists, and documentation standards
• Track time daily in Monday.com/Zoho Projects against client engagements
• Suggest minor process improvements when identified
• Participate in team meetings, training sessions, and professional development opportunities

Staff Accountant

Customer Success Manager

• Build trusted relationships with enterprise customers and develop a deep understanding of their business priorities and internal processes
• Lead onboarding, implementation, and rollout of the Dado platform across customer organizations
• Act as the primary point of contact for customers and coordinate across multiple internal and external stakeholders
• Develop deep expertise in the Dado platform to recommend the best workflows and solutions for each customer
• Troubleshoot product issues, investigate root causes, and provide short-term workarounds while coordinating with engineering teams on long-term fixes
• Monitor product adoption and identify opportunities to expand usage across additional teams or use cases
• Proactively identify churn risks and work with customers to maintain long-term success and retention
• Share customer insights and product feedback with the product team to help shape platform improvements
• Manage multiple enterprise accounts while maintaining clear organization and proactive communication

Enterprise Customer Success Manager

SEO Marketing

• Produce SEO deliverables such as keyword research, content outlines, and performance reports
• Conduct SEO analyses including technical audits, competitor analysis, and content research
• Analyze organic performance data and surface actionable insights
• Develop recommendations that align with client goals and SEO strategy
• Maintain a high standard for accuracy, documentation, and adherence to internal processes
• Prioritize tasks based on client strategy and project timelines
• Support implementation of SEO initiatives across content, technical SEO, and on-page optimization
• Collaborate with internal team members to prepare for client meetings and strategic planning
• Participate in client calls and support follow-up actions and deliverables
• Help maintain organized workflows and accurate time tracking
• Stay up to date on SEO trends, algorithm changes, and industry best practices
• Experiment with AI tools and emerging technologies that improve SEO workflows
• Contribute to internal initiatives and knowledge sharing within the team
• Maintain and progress toward personal career development goals

SEO Analyst

Project Manager

• Lead customer onboarding and implementation projects from kickoff to go-live
• Build and manage detailed project timelines, milestones, and deliverables
• Ensure projects remain on schedule and aligned with agreed scope
• Push initiatives forward with urgency and clarity
• Serve as the primary point of contact for assigned customers
• Lead implementation calls and status meetings
• Provide structured updates, next steps, and clear documentation
• Translate customer requirements into actionable internal tasks
• Maintain professional, proactive communication via email, video calls, and documentation
• Align Product, Engineering, Support, and Customer Success teams around project goals
• Ensure accountability across teams
• Remove blockers and escalate risks when necessary
• Identify potential delays early and proactively mitigate them
• Maintain detailed project documentation and task tracking
• Use modern project management tools (Asana, ClickUp, Jira, Monday, etc.)
• Ensure visibility into milestones, risks, and deliverables
• Document decisions, action items, and scope updates clearly

Full-stack Engineer

• Design, build, and maintain backend services primarily in Java
• Contribute to frontend development using TypeScript and modern frameworks
• Own features end-to-end, from architecture to production deployment
• Troubleshoot and resolve production bugs quickly, especially during U.S. business hours
• Collaborate closely with Product and Engineering leadership across Europe and the U.S.
• Participate in code reviews and maintain high engineering standards
• Contribute to architectural discussions and technical decision-making
• Work independently in a small team of 4 engineers

Senior Full Stack Software Engineer

• Architect high-throughput Kafka-based streaming pipelines
• Design and implement distributed microservices in Go and Node.js/TypeScript
• Define partitioning strategies, concurrency models, and windowed aggregation patterns
• Design for near-real-time streaming evolution
• Lead scaling, reliability, and performance strategy across services
• Ensure cloud-agnostic, Kubernetes-native deployment architecture
• Implement resilient streaming patterns including retries, DLQs, idempotency, and backpressure handling
• Design schema evolution strategies using Avro or Protobuf with Schema Registry
• Build systems capable of processing 10M+ messages per day
• Guide dynamic configuration using CRDs and Kubernetes operator patterns
• Define observability standards using OpenTelemetry, metrics, and tracing
• Ensure secure container practices including SBOM, CVE hygiene, and image hardening
• Define CI/CD strategies for secure and reliable deployment
• Design multi-tenant cloud-ready environments
• Establish metrics-driven scaling and monitoring standards
• Conduct architectural reviews and mentor engineers
• Guide teams across time zones in a distributed environment
• Collaborate cross-functionally with product and domain stakeholders
• Bring telecom domain awareness into system design decisions

Technical Lead

• Support account teams to ensure on-time, high-quality delivery across all client initiatives
• Manage client action items, deliverables, promotions, and marketing calendar updates
• Track tasks, timelines, and dependencies across multiple projects
• Facilitate clear communication between internal teams and external stakeholders
• Ensure all owned responsibilities are executed, documented, and communicated effectively
• Own and maintain client marketing calendars and promotional schedules
• Coordinate with internal teams to align marketing initiatives with agency goals
• Act as a key point of contact for execution-related questions and updates
• Ensure stakeholders are aligned and informed at every stage
• Manage distribution of creative deliverables, ensuring accuracy and on-time delivery
• Support new client onboarding by coordinating project setup, timelines, and resources
• Gather and organize key information to ensure smooth transitions for new accounts
• Collaborate cross-functionally to set clients up for long-term success

Affiliate Manager

• Filling 2–5 positions monthly within the first 3–6 months
• Building a steady pipeline of Most Placeable Candidates (MPCs)
• Managing multiple clients, candidates, and time zones while maintaining responsiveness
• Source, screen, and interview 80–100 candidates monthly using LinkedIn, ATS, and outbound methods
• Align with CTOs and hiring managers on role requirements, market trends, and candidate progress
• Manage multiple roles and schedules across U.S. and LATAM time zones
• Identify and market MPCs for new opportunities
• Ensure timely and professional communication with clients and candidates

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Procurement Expert

Founding Account Executive

Social Media Manager

Senior Ecommerce Growth Strategist

Engineering Manager

Account Director

Staff Accountant

Enterprise Customer Success Manager

SEO Analyst

Project Manager

Senior Full Stack Software Engineer

Technical Lead

Project Manager

Talent Partner

Senior Technical Recruiter