Lago

Ecommerce

• Manage and resolve Amazon Cases, including account health issues, listing errors, ASIN variations, and brand registry support.
• Maintain and optimize Amazon Masterfiles, ensuring accuracy across product listings, variations, categories, and catalog structure.
• Conduct and implement Ecommerce SEO strategies across Amazon and other ecommerce platforms to drive traffic and improve organic rankings.
• Monitor and fix Amazon Stranded Inventory, working cross-functionally to reinstate listings and prevent future issues.
• Oversee Amazon Instock/forecasting by tracking inventory performance, analyzing sales trends, and recommending restock strategies to minimize lost sales and maximize availability.

E-commerce Specialist, Amazon Focus

Business Intelligence Developer

• Develop, maintain, and optimize BI dashboards and reports for various business functions (marketing, sales, operations).
• Analyze business performance metrics, trends, and KPIs to provide actionable insights.
• Collaborate with cross-functional teams to understand business needs and design data solutions.
• Translate complex data into easy-to-understand visualizations and presentations for stakeholders.
• Monitor key metrics and provide regular reporting on sales, customer behavior, and operational performance.
• Identify areas for process improvements using data-driven insights.
• Ensure data quality, accuracy, and consistency across reporting tools.
• Support the implementation of data warehouses and BI tools to improve reporting capabilities.
• Assist in ad hoc analysis and deep-dive studies to answer business questions.

BI Analyst

Designer

• Concept Visualization: Translate initial product ideas into clear, visually engaging sketches/drawings—serving as the bridge from raw innovation to a design everyone can see and understand.
• 3D Modeling & CAD: Build precise CAD models (SolidWorks, Fusion 360, AutoCAD or similar) that are dimensionally accurate and manufacturable, including the measurements and technical details required for production.
• User-Centered Design: Apply best practices in ergonomics and user interaction so final designs are not only beautiful but practical, intuitive, and comfortable to use.
• Manufacturing Handoff & Follow-Through: Package models, drawings, and specs for suppliers; answer questions and track revisions to maintain intent and fit/function through early samples.
• Market/Competitive Research: Perform targeted research to inform unique functions, features, and brand-aligned decisions.

Industrial Designer, 3D Modeling Specialist

Performance Marketing

• Launch and optimize Meta, YouTube, TikTok, and Amazon campaigns
• Drive traffic to key sales channels of Shopify and Amazon and support brand awareness through ads
• Audit listings, storefront, and PPC campaigns
• Scale revenue from ~$20K/month to 6 figures/month through performance-driven strategies
• Own the full digital marketing paid channels: strategy, execution, reporting
• Collaborate with internal creatives to produce high-performing assets
• Understand and optimize the full conversion funnel from ad click to upsell
• Understand and participate in the development of cross sells, up sells, and down sales
• Maximize AOV (average order value), ROAS (return on ad spend), and CAC (customer acquisition cost), and LTV values (Life Time Value)
• Report weekly/monthly performance and insights
• Identify performance gaps and close them with clear, confident execution

Senior Paid Ads Specialist

QA Engineer

• Monitor and respond to incoming data quality issues via Slack, ClickUp, and Jira
• Research reported discrepancies by querying source data in Snowflake
• Document root cause findings and coordinate resolution with appropriate teams
• Maintain defined work queue with clear prioritization and SLA adherence
• Perform QA testing on Domo dashboards and dataflows before release
• Validate data accuracy, completeness, and consistency across BI outputs
• Flag discrepancies between expected and actual results with clear documentation
• Support regression testing when upstream data models change
• Create and maintain testing summaries for completed QA cycles
• Manage task tracking in ClickUp and Jira with clear status updates
• Contribute to QA runbooks, checklists, and escalation procedures
• Communicate findings to analysts and stakeholders in plain language
• Work directly with analysts to understand reporting requirements and expected behavior
• Escalate complex or systemic issues to senior data engineering team members
• Participate in team standups and contribute to continuous improvement initiatives

Data Engineer – QA

Analyst

• Monitor, investigate, and address suppressed Buy Boxes on Amazon on behalf of brand partners.
• Research pricing for relevant products across Amazon and external e-commerce platforms.
• Submit and manage cases with Amazon Seller Central to resolve pricing discrepancies and related errors.
• Create and maintain customized reports using internal data and Microsoft Excel.
• Submit intellectual property (IP) complaints to Amazon on behalf of brand partners using provided templated language.
• Communicate effectively and professionally with Amazon’s customer service and support teams regarding pricing, Buy Box eligibility, and account health issues.
• Investigate unauthorized sellers across the internet on behalf of brand partners.

Brand Control Analyst

• - Monitor, investigate, and address suppressed Buy Boxes on Amazon on behalf of brand partners.
• - Research pricing for relevant products across Amazon and external e-commerce platforms.
• - Submit and manage cases with Amazon Seller Central to resolve pricing discrepancies and related errors.
• - Create and maintain customized reports using internal data and Microsoft Excel.
• - Submit intellectual property (IP) complaints to Amazon on behalf of brand partners using provided templated language.
• - Communicate effectively and professionally with Amazon’s customer service and support teams regarding pricing, Buy Box eligibility, and account health issues.
• - Investigate unauthorized sellers across the internet on behalf of brand partners.

Appointment Setter

• Execute targeted outbound prospecting campaigns via phone and email
• Follow a structured outreach process (Apollo sequences, call scripts, and qualification questions)
• Pre-qualify prospects by identifying their needs, budget, decision-making authority, and project timelines
• Book verified, high-quality appointments for the sales team
• Maintain accurate records of all activities and conversations in CRM tools
• Consistently hit (and ideally exceed) performance targets:
• Provide feedback on prospect responses to improve messaging and outreach strategy
• High volume cold outreach (100-200+ calls per day)
• Follow up with prospect call backs, follow up with reminder calls to your prospect 1 hour prior to the Discovery Call. Communicate with your AE leading up to the appointment giving updates on the status of the meeting
• Rescheduling is common. Expect to reschedule appointments

E-commerce Specialist, Amazon Focus

BI Analyst

Industrial Designer, 3D Modeling Specialist

Senior Paid Ads Specialist

Data Engineer – QA

Brand Control Analyst

Brand Control Analyst

Brand Control Analyst

Appointment Setters – Cold Callers